driving business transformation with integrated collaboration

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DRIVING BUSINESS TRANSFORMATION WITH INTEGRATED COLLABORATION

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THE CIO LANDSCAPE

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TOP CIO PRIORITIESMobility Solutions and Cloud Computing made the biggest jumps

Top priorities remain consistent

• Business Intelligence

• Mobility Solutions

• Virtualization

Source: The Essential CIO, IBM 2011

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MOBILITY: DEVICE OVERVIEW

Adoption of mobile technology in the last decade has been

• 2X faster than 1990s internet adoption

• 3X faster than social networking adoption, and

• 10X faster than 1980s PC adoption

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TABLETS AND USAGE TRENDS

Source: Forrsights Workforce Employee Survey, Q2 2012

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BENEFITS OF THE CLOUD

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MARKET & INDUSTRY INSIGHTS

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WE ARE THE MEETING EXPERTS

Data and observations from• 20 years in collaboration technology

• Exclusive focus on collaboration

• 75% of Fortune 100 clientele

• Over 35,000 customers

• In the last five years:

• Connecting nearly 1-billion people

• From 137 countries

• In over 200 million meetings

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COLLABORATION YESTERDAY

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COLLABORATION TRANSFORMEDAudio conferencing naturally evolved into web and video conferencing

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MISSED OPPORTUNITIES: WEB CONFERENCING

• Over 60% of PGi customers agree that meeting online is more effective than phone calls

• Yet only 30% of our customers are actually using BOTH audio and web conferencing meetings at the same time!

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MISSED OPPORTUNITIES: MOBILITY SOLUTIONS

The devices are out there

Forrester estimates:

• 555 Million Information Workers will grow to 865 Million by 2016

• 70% of firms issue executives both a laptop and smartphone

• 52% of information workers across 17 countries report using three or more devices for work

But they are not being used in collaboration

• 34% of all conference call access was through a mobile or VoIP device. (Wainhouse)

• 21% of meeting participants access via smartphone (PGi customer survey)

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BENEFITTING FROM INTEGRATED COLLABORATION

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RECOGNIZED COLLABORATION BENEFITS• A business and its IT department both benefit from the rollout of collaboration technology

• Forrester research shows that collaboration tools help business leaders

• reduce travel expenses,

• improve corporate communication, and

• improve project management while helping IT leaders reduce their costs

• These benefits are attributable to improvements that include communications technologies like cloud-based conferencing services

Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.

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COLLABORATION INVESTMENTS

• Firms are using more team workspaces, Web 2.0 tools, and real-time communications

Source: “Info Workers Will Erase The Boundary Between Enterprise And Consumer Technologies,” Forrester Research, 2012.

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COLLABORATION IN PIECES

MOBILITY

SOLUTIONS

COLLABORATION

CLOUD

COMPUTING

SELF SERVICE

PORTALS

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INTEGRATING THE PIECES TOGETHER

MOBILITY

SOLUTIONS

COLLABORATION

CLOUD

COMPUTING

SELF SERVICE

PORTALS

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PROOF POINT: LYNC ONLINE INTEGRATION

9.5XGrowth in Lync Online Audio Integration usage

• From January 2012 to March 2013

Cloud Computing for IM/Chat & Audio Conferencing

• Audio Conferencing Adapter for Lync provides:

• Global PSTN audio conferencing

• Integrated with Lync Online VoIP

• Meeting scheduling from Lync

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When Collaboration technologies integrate with Mobile and Cloud technologies, you can

Transform how your employees work, meet and benefit from collaboration.

YOU COULD COLLABORATE BETTER TODAY

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