driving workforce enablement through it innovation - driving collaboration with yammer
Post on 15-Apr-2017
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Yammer.comSeptember 2016
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What is Yammer?
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Yammer is a social media platform that allows you to
connect across your company, discuss ideas, share
updates, and crowd source answers from coworkers.
Yammer gives your team a faster, smarter way to
connect and collaborate internally and externally.
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What is Yammer?
Connect and
engage
everyone
Tap into
knowledge
across your
organisation
Share and
collaborate
with the right
people
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What is Yammer?
Search
Search for experts, conversations and files
to cut down on duplicating work. Yammer
uses Office Graph to deliver personalised
search results based on your interests and
interactions at the company.
External collaboration
Add partners, customers and vendors to
group conversations for specific input. For
ongoing collaboration, create dedicated
external groups or networks to foster deeper
relationships and a sense of community.
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What is Yammer?
Inbox and notifications
Use your Inbox to view, prioritise and manage
what’s most relevant to you in Yammer.
Notifications and priority settings let you
tackle the most important messages and
announcements across your groups.
Discovery feed
The Discovery feed keeps you up to up to
date on what’s happening across your
company. Yammer surfaces people,
information and groups that may be relevant
to you.
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‘Why & How’ we did it?
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Why we did it?
A Yammer group helps to
keep everyone in the loop
and make discussions
easier to follow
So from this:
To this:
How we did it?
Direction of
Travel -
Required
Outcomes /
Engagement
Behaviours -More cohesive
collaboration and
culture, removed
hierarchy
Field / Office
- Support
recognition,
commendations,
wants and needs
Planning -Engagement at
every level
Launch -email & text
message
notifications
Engagement
- Inclusion of
everyone in
everything
Delivery -Smart, quick and
efficient comms
from the entire
team all in one
place
Fun - Keeping a
focused theme on
the day job but
making it light
hearted
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How we did it?
Try to get senior
managers on board
Introduce Yammer to senior
managers as a solution that can
help your organisation be more
efficient, effective and innovative.
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How we did it?
Lose this
quick or
you’re dead
in the water!
Communication that relies on
corporate hierarchy makes your
organisation prone to
miscommunication and stifles
innovation.
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How we did it?
Yammer creates a shared
communication space
This helps to keep communication
clear as it’s easy to clarify
misunderstandings. It also enables
ideas to flow bottom up as well as top
down!
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How we did it?
In order for all this to work your
organisation needs a change in
mindset.
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How we did it?
And someone needs
to drive this change
in mindset
Changing organisational
culture is not easy. You need
to preserve and stay on
course. With the right allies
you can little by little push the
organisation over tipping point.
How we did it?
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Getting staff on board
Become an opportunity seeker
Oil the wheels of change by gently pushing and
nudging behind the scenes. When you spot a
project or process that would benefit from
‘yammerisation’ say:
“Hey, this might work well on Yammer!”
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How we did it?
Recruit Yammer champions
Find people who are enthusiastic about
Yammer and encourage them to become
opportunity seekers in their respective
teams/departments
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How we did it?
Provide training and be
helpful
Provide excellent customer service for
people who don quite ‘get’ Yammer.
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How we did it?
Exclusive content
Make popular content exclusive to Yammer. (Nobody wants to be left out of the
party)
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What’s next?Gamification and loads more cool stuff
The end
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Post it on Yammer!
Andy Brierley
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