e-badging system airport identity management … system airport identity management system ... user...

QuantumSecure,Inc.•100CenturyCenterCt.,Suite800•SanJose,CA95112

TrainingGuideAuthorizedSignatory(AS)- SIDA

(Ver2.1)

ForAviation

E-Badging SystemAirport Identity Management System (E-BADGING)

ThismodulewillexplainhowtoutilizetheAuthorizedSignatory(AS)Portal.

ASTrainingGuide

Prerequisites:

EmployeemusthaveanActiveBadgefortheEmployerEmployerOnBoarded

EmployeeAssignedASPrivilegeEmployeehasPassedASTraining

EmployeeAssignedasAStoEmployer

ASTrainingGuide

• ThefollowingactivitiescanbeperformedbyanAuthorizedSignatoryusingthefollowingASportaltabs:

• ASDashboard• Employees

– InitiateEmployeeApplication/Enrollment– Cancel EmployeeApplication– BadgeSuspension &RequesttoRe-Instate– RequestEmployeeTermination– ReportEmployeeLost/StolenBadge– InitiateEmployeeBadgeRenewal– RequestEmployeeRe-Badge– ConductBadgeAudits– RequestNewAccessLevel

• TemporaryPass (TVP)• InfractionManagement (ReadOnly)• VehicleManagement (ReadOnly)• Employer (ReadOnly)• AppointmentScheduler (FutureUse)

ASTrainingGuide

ASSign-On

ThisistheASSign-OnScreen:

Ø Startthebrowser(IE,ChromeorFirefox)Ø Navigate totheURL:

ASDashboard

ListofTrustedAgent(AS)Dashboarditems:

*ACCESSLEVELAPPROVED*ACCESSLEVELDENIED*APPLICATIONAPPROVEDBYPM*APPLICATIONDENIEDBYPM*APPLICATIONDRIVINGPRIVILEGEDENIED*APPLICATIONORBADGETERMINATED*APPLICATIONPURGED*APPLICATIONREQUIRESPMAPPROVAL*APPLICATIONSECURITYCHECKSCOMPLETED*APPLICATIONSUBMITTED,PENDINGVISIT1*AWAITINGCBTCOMPLETION*BADGEAPPLICATIONPURGINGIN15DAYS*BADGEAUDITINITIATED*BADGEEXPIREDORDEACTIVATED,RETURNTOBADGEOFFICE*BADGEEXPIRESWITHIN15DAYS*BADGEEXPIRESWITHIN30DAYS*BADGEEXPIRESWITHIN60DAYS*BADGEINFORMATIONCHANGED,REBADGEREQUIRED*BADGELOST/STOLEN*BADGEREADYFORISSUE*BADGERETURNED*BADGESUSPENDED*BADGESUSPENSIONEXPIRESWITHIN7DAYS

*CUSTOMSSEALAWAITINGVISIT*CUSTOMSSEALREQUESTHASBEENAPPROVED*CUSTOMSSEALREQUESTHASBEENDENIED*CUSTOMSSEALREQUIRESINTERVIEW*CUSTOMSSEALSUSPENDED/TERMINATED*DRIVERSLICENSEEXPIRINGWITH30DAYS*FINGERPRINTINGCOMPLETE,AWAITINGADJUDICATION*FINGERPRINTINGCOMPLETE,AWAITINGSECURITYCHECKS*FINGERPRINTINGCOMPLETE,INTERVIEWREQUIRED*NOTSUBMITTEDAPPLICATIONPURGINGWITHIN7DAYS*SAFETYANDSECURITYINFRACTION(BADGEHOLDER)*SAFETYANDSECURITYINFRACTION(EMPLOYER)*STA- DONOTISSUE*STARETURNEDREJECTED*TVPBACKGROUNDCHECKSAPPROVEDTVPBACKGROUNDCHECKSDENIED*TVPBACKGROUNDCHECKSINITITIATED

ASDashboard

PersistentSAFELinks:1

1. PersistentSAFELinks:ChangePassword:LinktochangeyourpasswordatanytimeLogout: LogOffyourSAFEsessionAbout: BasicinformationregardingtheSAFEsoftwareHelp: AccesstotheSAFEhelpsubsystemUserDocumentation:SpecificdocumentsprovidedbytheMassportSecurityBadgingOffice

ASDashboard

ThisistheAuthorizedSignatoryDashboard:

1. QuickLinks:LinkstodirectASquicklytovariousareaswithintheASPortal

2. Count:Showsthe#ofactions(byType)forAuthorizedSignatoryreview/action

3. Details:TheindividualdetailspertainingtothespecificDashboarditem

4. Click“Review/Remove”todirectlyaccesstherecord

QuantumSecure,Inc.•100CenturyCenterCt.,Suite800SanJose,CA95112

ExplanationofBadgeStatuses:

BadgeStatuses

Badge/ApplicationStatus Explanation PriorStatusEqualsActive Badgeisactiveandoperatesdoors Pending,SuspendedCancelled Applicantand/orASdecidestheydonotwantthebadge PendingDamaged TrustedAgentreplacesabadgefordamage ActiveDenied FBI,TSA,MSP,CBP,TAand/orPMdenyissuanceofa

badgePending

Inactive Badgeispermanentlydeactivatedbutnotyetreturned ActiveLost Badgeislost ActiveNotSubmitted Newapplicationhasbeencreatedbutnotyetsubmitted --Pending Badgeapplicationhasbeensubmittedandisawaiting

processing/issuanceNotSubmitted

Rebadge Badgeremainsactiveandanewapplicationhasbeengeneratedinresponsetoarequestfornameorprivilegechange

Active

Renew Badgeremainsactiveandrenewalapplicationhasbeengenerated

Active

RenewAuthorized Notused- willberemoved(BT1594) --Returned BadgehasbeenreturnedtotheBadgeOffice Active,Inactive,Lost,

StolenStolen Badgehasbeenstolenandapolicereporthasbeenfiled Active,LostSuspended Badgedoesnotoperatedoors,butisstillconsidered

activebyTSCandbackgroundchecksremainactiveActive

InitiateEmployeeApplication/Enrollment

Prerequisite:

QuantumSecure,Inc.•100CenturyCenterCt.,Suite800•SanJose,CA95112 10

ToenrollanewEmployee:

EmployeeEnrollment

1. NavigatetotheEmployee Tabtobegintheprocess

2. FilterSearch:RefinetheSearchresultsusingtheLastName.FirstNameandDoB orSSANfields

3. Search:PressthisbuttontosearchfortheEmployee

RECOMMENDATION:AlwayssearchfortheEmployeefirstbyusingLastName,FirstNameandDateofBirthorSSANtoseeiftheyalreadyexistinSAFE

UPIDthisistheUniquePersonalIDentifier usedbySAFEtoconsolidatealloftheinformationunderonespecificnumber– regardlessoftheAirportsorEmployersthatmayhavebeenemployedbyinthepast

ToenrollanewEmployee(Con’t)

EmployeeEnrollment

4. Note:Since”NoRecords”existfortheAStoselect,Press theAdd buttonbegintheprocesstocreateanewEmployeeApplication

4Note:Iftheindividualdoesappearonthetopsegmentofthescreen,thenselectthatrecordandbegintheprocesstoaddanewEmployeeApplication

EmployeeEnrollment

5. Input:EntertheFirstName,LastNameandeithertheDoB orSSAN– iftheidentityexistsanywhereinSAFE,thepop-upmessagewillappearandallowyoutore-usetheexistingbiographicaldata

EmployeeEnrollment

6. Selectthematchingrecord(IFAPPLICABLE)topre-loadthebiographicalbycheckingtheCheckBoxandpressingthe“PULLTHEINFORMATIONWITHEXISTINGRECORD”**OR**SelecttheCancel buttontoinputnewbiographicaldataforanew/differentIdentity.

EmployeeEnrollment

Generaltab

Note:thisistheresultofselectingthematchingrecordandpre-loadingtheknownbiographicaldatafromSAFE.

EmployeeGeneralTab:

EmployeeEnrollment

TheGeneralTab has(3)Sections:1. GeneralDetails2. AddressDetails3. PhysicalDetailsFillinallmandatorydataFields(BOLDBLUE font)

4. IfthisEmployeeisforaSubcontractor,thenthe“ContractNo.”mustbeselectedandthepresstheAddbutton

5. TheSaveasDraftbuttonmaybeusedtostoreapartiallycompletedApplication– theASmayreturnatafuturetimetocompletetheSubmissionprocess.

Note:OnceFirstandLastNameareentered,Usercansaverecordindraftmodeandreturntorecordatalaterdate.RecordswillnotbesubmittedtotheSBOuntilallmandatoryfieldsarecompletedA. PresstheAlias buttonifthe

ApplicanthasanyPreviousNames

EnterPreviousNames:

EmployeeEnrollment

Inputuptothree(3)previousnamesfortheApplicant- thenpress theApply buttontostorethenames

EmployeePrivilegesTab:

EmployeeEnrollment

Step4.OnceCompleteclickonSubmit.

Note:ThestatusofanewEmployeeApplicationwillremainin“Draft”untilboththeGeneral&Privilegestabsarecompleted- thenthestatuschangesto“PendingSubmission”untiltheDocuments&DisqualifyingOffensestabsarecompleted

Note:OnlythePrivilegesconfiguredfortheselectedBadgeTypefortheEmployerTypewillbedisplayed.

6. Select theBadgeTypetobeassigned7. Press theAdd button8. Once badgetypeisadded,Usercanthenrequest

additionalPrivilegesasrequiredbyselectingandclickingtheAdd button

9. Check theboxifaPre-SIDATVPisalsoneeded(21-Day)10. Once complete,Press theSave button

EmployeeDocumentsTab:

EmployeeEnrollment

Note1:TheDocumentStatuswillbe“Pending”Note2:ThestatusofanewEmployeeApplicationwillremainin“Draft”untilboththeGeneral&Privilegestabsarecompleted- thenthestatuschangesto“PendingSubmission”untiltheDocuments&DisqualifyingOffensestabsarecompletedNote3: ThedocumentslistedherearetheonestheEmployeemustbringtoVisit1&2toconfirmtheiridentityandcitizenship

11. Select theDocumentType&NametobeusedduringVisit1&2totheAirportSBO

12. Input theappropriateidentifyinginformationfortheDocument

13. Press theAdd button14. PresstheSave buttontorecordthechanges

EmployeeEnrollment

EmployeeDocumentsTab:(con’t)

TheEmployeeisrequiredtouseone(1)“Green”documenttoconfirmtheirCitizenshipstatusandone(1)otherdocumenttoconfirmtheiridentityattheSBOforVisit1&2

EmployeeDisqualifyingOffensesTab:

EmployeeEnrollment

Step4.OnceCompleteclickonSubmit.Navigate totheDisqualifyingOffenses tab

EachoftheindividualquestionsmustbeansweredbytheNewEmployeeandrecordedbytheASonthisscreen.TheEmployeewillconfirmandsignthisformwhentheyarriveattheSBOforVisit1

EmployeeDisqualifyingOffensesTab:(con’t)

15. Press theSavebuttonthistime.

Note1:The“IDecline”&“IAccept”buttonsaredisabledatthistime– thisdecisionismadeontheTouchScreenduringVisit1

ThestatusoftheApplicationnowchangesto“Pre-Enrolled”

EmployeeEnrollment

SubmitApplicationtoAirportSBO

16. SubmittheApplication -WhentheinformationontheGeneral,Occupation,Privileges,Documents&Disq Offenses tabsarecomplete,thenpresstheSubmit button

EmployeeEnrollment

SubmitApplicationtoAirportSBO(Con’t)

EmployeeEnrollment

15. EnterAssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.16. Acknowledge/CertifyyourroleastheASbyClickingeachoftheCheckBoxes17. Press the“AuthenticateandSubmit”buttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

EmployeeEnrollment

1.OnceEmployeeis“Pre-Enrolled”theASwillhaveaccesstotheadditionaltabs(e.g.Training,AccessLevels,AccessCards&ReviewandPrint)

2.Employeewillalsohavea“Pre-Enrolled”Status,denotedintheupperleftcorner.

EmployeeEnrollmentVerification

EmployeeEnrollment

3. Navigate totheAccessCards tab4. VerifythatthenewCardStatus =

“Pending”

EmployeeEnrollmentVerification

AutomaticCancellationofBadgeApplication

Note:• IfaBadgeAppisnot"Submitted"toSAFEwithin(14)daysbythe

TA/AS/HR- theBadgeAppwillbeCancelledo UNLESSBadgeAppsubmittalisdueto“Renew/Rebadge”- thenit

willbeCancelledontheExpirationDateoftheActiveBadge- OR-(14)days- whicheverisless

• OncetheSTA&CHRCresultsare"Pass",theapplicanthasXX daystocompletetraining,Visit2andpick-upthebadge- otherwisetheBadgeAppisCancelledo BOSis(45)dayso ORH/BEDare(30)days

• Applicantmustpickupthebadgewithin(90)daysofthe"Submitted"datebytheTA/AS/HR- otherwisetheBadgeAppisCancelled

EmployeeEnrollment

ScheduleVisit1forEmployeewithAirportSBO

EmployeeEnrollment

Navigate toQuickLinks(MySAFE ->MyLinks)1. Expand section“APPLICATIONSUBMITTED,PENDINGVISIT1” ontheASDashboard2. Select: ChecktherecordtobedisplayedbypressingtheReview button

CancelEmployeeApplication

Prerequisite:

CurrentApplicationinprocessbutnotcompleted

CancelEmployeeApplication:

1. EmployeeTab:PresstheEmployeeTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchyourEmployees

TocancelanEmployeeApplication(Con’t)

4. Select:ClickontheappropriateUPID(underlinedinBlue)toaccesstheEmployeeApplication

TocancelanEmployeeApplication(Con’t)

1. Select:ChecktheboxfortheEmployeeApplicationtobecancelled

2. Review:EnsuretheCardStatusis“Pending”&“PendingApproval”

3. Change:CardStatusaboveto“Cancelled”

4. Press theUpdate button5. Press theSave buttontorecordthe

change

Prerequisite:

EmployeewithanActiveBadge

BadgeSuspension&RequesttoRe-Instate

ToRequestSuspensionofEmployeeBadge:

Suspend/Re-InstateEmployee

1. Select:ClickonEmployeesTab

2. Enter:Enter“LastName”and/orotherfieldstosearchfortheEmployee.

3. Select: ClickonSearch

4. Select:ClickonthetheUPIDtoopenEmployeerecord

ToRequestSuspensionofEmployeeBadge:(Con’t)

5. NavigatetotheAccessCardTab

6. Select:ChecktheboxnexttotheActiveBadgefortheEmployee.

7. Enter: TheSuspensionStart&EndDates- OR–theSuspensionStartDateandthelength(e.g.Days,Weeks,etc)

8. Press theUpdatebutton

9. Press theSavebutton

Note: AfterScheduledJobhasrun,Badgewillchangeto“Suspended”status

ToRequestRe-InstatementofanEmployeeBadge:

Navigate toQuickLinks(MySAFE ->MyLinks)1. Expand section“BadgeSuspensionExpireswithin7Days” ontheASDashboard2. Select: ClickontheRe-Instatelinktoaccesstherecord

ToRequestRe-InstatementofanEmployeeBadge:(Con’t)

1. Navigate totheAccessCardstab

2. Select: ChecktheboxfortheSuspendedBadge

3. Select: Changethestatusofcardto“Re-Instate”

4. Press theUpdate Button5. PresstheSave buttontorecord

thechangeNote:ThisactionwillforwardtherequesttotheAirportSBOforapproval

Prerequisite:

ActiveEmployeewithinSAFE

RequestEmployeeTermination

EmployeeTermination

1. EmployeeTab:PresstheEmployeeTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchEmployees

ToTerminateanEmployee:

4. Select:PresstheunderlinedBlueUPIDnumberonthelefttobegintheprocessofterminatinganEmployee

EmployeeTermination

ToTerminateanEmployee:(Con’t)

Review:VerifytheinformationontheGeneraltabisfortheEmployeetobeTerminated

EmployeeTermination

ToterminateanEmployee:(Con’t)

1. NavigatetotheOccupationtab

2. Select: ClickontheActiveoccupationtodisplaythedataonthetopportion

3. ChangetheStatusto“Terminated”

4. PresstheUpdatebutton

5. Press theSavebuttontorecordthechange

Note:IftheOccupationislaterrevertedbacktoActive,aNewBadgeApplicationworkflowwillbeinitiated

EmployeeTermination

6. Note:OncethechangehasbeenSaved,theOccupationstatusischangedto“PendingTermination”awaitingapprovalbytheAirportSBO

EmployeeTermination

Note:OncetheEmployeehasbeenTerminatedbytheAirportSBO,theASwillreceiveanE-mailremindingthemtoreturntheTerminatedEmployee’sBadge

Prerequisite:

EmployeewithActiveBadge

ReportEmployeeLost/StolenBadge

Lost/StolenBadge

ToReportaLost/StolenEmployeeBadge:

ToReportaLost/StolenEmployeeBadge:(Con’t)

Lost/StolenBadge

Review:VerifytheinformationontheGeneraltabisforthecorrectEmployee

EmployeeTermination

1. Navigate:ToAccessCards tab

2. Select: ChecktheboxfortheActivebadge

3. Select: Changethestatusofcardto“Lost”or”Stolen”

4. Press theUpdate button5. Press theSave buttonto

recordthechange

Note: Oncethechangeis“Saved”,thenewBadgeApplicationiscreatedina“NotSubmitted”status

CAUTION:OncestatushavebeenselectedandSAVED,changescannotbereversed

Prerequisite:

EmployeewithActiveBadgeExpiringwithinthenext30– 60days

InitiateEmployeeBadgeRenewal

EmployeeBadgeRenewal

ToRenewanActiveEmployeeBadge:

1. Navigate toDashboard(MySAFE ->MyLinks).2. Expand section‘BADGEEXPIRESWITHIN60DAYS’ underDashboardSummarysection3. Pressthe Renew todirectlyaccesstherecord

**OR**PresstheDoNotRenew ifthebadgeisnottoberenewed– thiswillterminatethebadgeupon

reachingtheExpirationDate– theexpiredbadgemustbereturnedtotheBadgingOffice

ToRenewanActiveEmployeeBadge:(Con’t)

Note:IftheBadgeisnotrenewedbetween30– 60daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN60DAYS’dashboardto ‘BADGEEXPIRESWITHIN30DAYS’dashboard.

IftheBadgeisnotrenewedbetween15– 30daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN30DAYS’dashboardto ‘BADGEEXPIRESWITHIN15DAYS’dashboard.

IftheBadgeisnotRenewedbetween0– 15daysthenRenewaltaskwillbemovedfrom‘BADGEEXPIRESWITHIN15DAYS’dashboardto ‘APPLICATIONORBADGETERMINATED’dashboard.

CAUTION:OnceabadgehasExpired,itwillbeTerminated.ThestatusforthisbadgecannotberesettoActive.

General tab

ReviewtheEmployeedemographicinformation–

Ifanychangesarerequired,enterthemandthenpressSave

1. Navigate totheReview&Printtab

2. Select: TheapplicationfortheActiveBadge

3. Select:Click “RenewEmployeeApplication”buttontostarttheRenewApplicationprocess

4. Navigate totheAccessCardtab5. Validate Activebadgeissetto“Renew”andtheRenewalbadgeissetto“Not

Submitted”

6. Navigate totheDocumentstab7. Select:Selectthe“NotSubmitted”Applicationrecordfromdropdownfield‘Badge/

Application’8. Verify:thesamesetofdocumentsassignedforthecurrentlyActivebadgeareshownin

“Pending”statusfortheRenewalApplication

9. Navigate totheDisqualifyingOffensestab10. Select: theBadge/Applicationvalue“NotSubmitted”11. Update: theindividualanswerstoeachquestion12. Select: PresstheSave button

13. WhentheinformationontheGeneral,Occupation,Privileges,Documents&Disq Offenses tabsarecomplete,thenpressthe“Submit”button

14. EnterAssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.15. Acknowledge/Certify yourroleastheASbyClickingeachoftheCheckBoxes16. PresstheAuthenticateandSubmitbuttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

Notes:

a) NewbadgeApplicationstatusisupdatedto“Pending”statusfrom“NotSubmitted”statusontheAccessCardtab

b) ForindividualsbadgedatLoganunderaMassportsponsoredcontract- TaskiscreatedforPMtoApprovetheBadgeRenewalpriortosendingtheBadgeHoldertotheSBOforBadgeRenewal(Visit1)

Prerequisite:

EmployeewithActiveBadge

RequestEmployeeRe-Badge

WhyRe-Badge?

Notes:

Are-badgeofanActivebadgewillberequiredwheneveroneofthefollowingoccurs:a) TheisachangeineithertheFirstorLastNameoftheBadgeholderb) APrivilegewithanicondisplayedonthebadgeisaddedorremovedc) ThereisachangeinthenameofeithertheSponsorortheEmployerofthe

Badgeholder

EmployeeRe-Badge

ToRequestanEmployeeRe-Badge:

ToRequestanEmployeeRe-Badge:(Con’t)

EmployeeRe-Badge

Review:VerifytheinformationontheGeneraltabisforthecorrectEmployee

31. NavigatetoPrivileges tab2. Select: TheActivebadgefrom

theBadge/ApplicationDropdown

3. Select: The“CustomsSealBlack”Privilege

Situation:NeedtoaddaCBPSeal- BlacktoanexistingActivebadge

Approve/DenyCBPSealRequest

DefinitionofRed&BlackCustomsSeals

DEFINITION OF US CUSTOMS AND BORDER PROTECTION SECURITY AREAS

In accordance with Section 122.181 of the U.S. Customs & Border Protection (CBP) Regulations, Subpart S (19 CFR 122.181), theterm “CBP Security Area” means the Federal Inspection Services (FIS) area which is designated for processing international passengers, crew, their baggage and effects arriving from or departing to foreign countries. The FIS area includes the aircraft jet-ways and ramp area, and other restricted areas as designated by the Port Director. The following describes applicable CBP Security Zones at Logan International Airport:

ZONE 1 – Encompasses the CBP hall including the jetways and aircraft’s when international passengers and/or crew are present. (Red seals required/black seals NOT authorized)

ZONE 2 – Encompasses the international ramp area. This includes thejetways and aircraft only after international passengers and/or crew have deplaned and cleared the jetway. (Red seals or black seals required)

With the exception of Federal, uniformed State and local law enforcement, and aircraft passengers or crew, all persons located at, operating out of, or employed by any airport accommodating international air commerce (including its tenants and/or contractors), must openly display an approved CBP seal issued by the CBP Security Enforcement Team Office.

If an employer or any of its employees, agents, or contractors fail to comply with any of the CBP Regulations applicable to the CBP Security Area at Logan International Airport, the principal and surety on the CBP bond may be held liable for liquidated damages in the amount of $1,000 per violation.

3. NavigatetotheDocumentstab

4. Notice thethree(3)requiredCBPdocumentshavebeencreatedandmaybeprintedfortheApplicantwillneedtocompletedandbringthemtotheCBPOffice

5. PresstheViewDocumentbuttontoview&printthepartiallycompletedform

PrinttheCBPRequestForms(con’t):

Review&PrinttheCustomSealsupportingdocuments

Notes:

Therearethree(3)CustomformsthatarecreatedandstoredwithinSAFEtosupporttheCustomSealRequest:

1. theCustomSealRequestLetter2. theAuthorizationtoTransmitCHRCtoCBP3. theCustomSealApplication

AlloftheseformsarecreatedwithalloftheavailablebiographicalinformationwithinSAFE.TherewillbemissinginformationfieldsonseveraloftheformsthatwillneedtobeupdatedmanuallybytheEmployee/ApplicantontheprintedCBPFormpriortodeliveringthemtotheCBPOfficeduringVisit1@theSBO

Review:Thenew“CustomsSealBlack”hasbeenaddedbelowinthe“PendingApproval”status

4. Press theSave button

ToRequestanEmployeeRe-Badge(Con’t)

EmployeeRe-Badge

5. NavigatetoAccessCard tab

Review: ThenewBadgeislistedwiththestatusof“NotSubmitted”

6. Navigate totheDocuments tab7. Select:SelecttheNotSubmittedbadgeApplicationrecordfromdropdownfield‘Badge

/Application’8. Verify:thesamesetofdocumentsassignedforthecurrentlyActivebadgeareshownin

“Pending”statusfortheNewApplication

EmployeeRe-Badge

9. Navigate totheDisqualifyingOffensestab10. Select: theBadge/Applicationvalue“NotSubmitted”11. Update: theindividualanswerstoeachquestion12. Select: PresstheSave button13. Select: PresstheSubmit button

EmployeeRe-Badge

14. WhentheinformationontheGeneral,Occupation,Privileges,Documents&DisqOffenses tabsarecomplete,thenpressthe“Submit”button

15. Enter AssignedPin(samepinasusedwithbadge)intoAuthenticationpop-upwindow.16. Acknowledge/Certify yourroleastheASbyClickingeachoftheCheckBoxes17. Press theAuthenticateandSubmitbuttonTheEmployeeApplicationwillthenbeelectronicallyenrolledintotheSAFESystemforprocessingbytheAirportSBO

EmployeeRe-Badge

Notes:

a) NewbadgeApplicationstatusisupdatedto“Pending”statusfrom“NotSubmitted”statusontheAccessCardtab

b) ForindividualsbadgedatLoganunderaMassportsponsoredcontract- TaskiscreatedforPMtoApprovetheBadgeRenewalpriortosendingtheBadgeHoldertotheSBOforBadgeRenewal(Visit1)

TorequestanEmployeeRe-Badge(Con’t)

EmployeeRe-Badge

Prerequisite:

BadgeAuditissuedbytheAirportSBO

ConductBadgeAudits

BadgeAudit

Toviewanyscheduledaudit:

1. Navigate toDashboard(MySAFE ->MyLinks).

2. Expand section‘BADGEAUDITINITIATED’ underDashboardSummarysection

3. Select:Click “Audit”todirectlyaccesstherecord

ToConductBadgeAudit:

BadgeAudit

ToConductBadgeAudit:(Con’t)

4. Navigate toEmployees->AuditTasks

5. Select:Afterenteringanyfiltercriteria-Searchbuttontodisplayauditresults

BadgeAudit

6. Select:Click ontheappropriateTaskIdtodirectlyaccesstheaudit

7. Select:Clickthe“View/Edit”button

EmployeeAudit

Generaltab:

8. Review: Thehighlevelinformationontheaudittobeperformed

9. Review:Total#ofBadgestobeaudited

10. Review:Total#ofBadgeauditscompleted

BadgeAudit

11. Navigate toAuditBadgestabtoreviewdetailsoftheaudit

12. Click:onthecheckboxtoupdatetherecord

13. Click:the“Modify”buttontochangeanyinformation

**OR**14. Click:the“Markas

Completed”button15. Select:PresstheSave

buttonafterallupdatesarecomplete

13 *OR* 1415

BadgeAudit

Ifthe“Modify”buttonwasselected,changethebadgestatustoeitherSuspendedorTerminated

16. Select:thecurrentOccupationstatusfromthedropdown

17. Select either“Suspended”or“Terminated”

18. Update:theSuspension/Terminationdates

19. Click:the“Update”buttontotorecordthechange

20. Click:the“MarkasCompleted”button onthenextscreen

21. Select:Pressthe“Save”buttonaftertheupdatesarecomplete

WhentheSubmit buttonispressedfortheSuspended/Terminateditems:

TheaccessassociatedwiththeSuspended/TerminatedBadge(s)willbeimmediatelyupdatedto“Inactive”

– NOT whentheentireAuditiscomplete/submitted

Ifthestatusischangedto“Terminated”,thestatusofthebadgewillbechangedto“Suspended”andtheOccupationwillbesetto“PendingTermination”

ItisnotnecessarytocontacttheSecurityBadgeOffice

BadgeAudit

Toaddorviewanyrelevantauditdocuments:

1. Navigate toDocuments2. Enter:thedescriptive

informationforthedocument

3. Click:the“Browse”buttonattachthedocumenttotheaudit

4. Click:theUpdatebutton

5. Select:PresstheSavebuttontosavethedocument(s)

BadgeAudit

ToprovideanyadditionalNotesonaudit:

1. Navigate toNotestabtoaddanyadditionalcommentsfortheaudit

2. Click:theSavebuttonafterenteringanycommentsornotes

BadgeAudit

Tosubmitthefinalandcompletedaudit:

1. NavigatetoEmployees=> AuditTasks=>AuditBadgestab2. Verifyalltasksaremarked“Completed”3. PresstheSubmit buttontosendthefullauditpackagetotheAirportSBO

Prerequisite:

RequestNewAccessLevel

ToRequestaNewEmployeeAccessLevel

AccessLevel

ToRequestaNewEmployeeAccessLevel(Con’t)

AccessLevels

5. NavigatetotheAccessLevels tab

6. Select theproperActiveBadgefromthe“Badge/Application”dropdown

7. EnterSearchcriteriabyenteringvalueintoName inthe“AreaInfo”section

8. Select: ClickonSearchButton

Note:SearchresultswillbedisplayedappropriatelyfortheOccupation/Employerchosen

AccessLevels

9. SelecttheAccessLevels(door)toaddtotheBadgebyclickingonthe“Add”hyperlinktotheleftoftheName

10. Select: ClickonSave Button

Note:Recordwillbeaddedanddisplayedinthelowerpaneandstatuswillbein“Pending”state–awaitingAirportSBOApproval

AccessLevels

Note:IftheAccessLevelRequestisAPPROVED bytheAirportSBO–therewillbeanotificationontheASDashboard– “ADDITIONALACCESSLEVELAPPROVED”

**OR**

Note:IftheAccessLevelRequestisDENIEDbytheAirportSBO– therewillbeanotificationontheASDashboard– “ADDITIONALACCESSLEVELDENIED”

TheAScanreviewthestatusoftheAccessLevelrequestbyviewingtheASDashboardforoneofthefollowingnotifications:

Prerequisite:

TemporaryPass(TVP)

TemporaryPass(TVP)Request

RequestTemporaryPass(TVP)

1. Navigate: totheTemporaryPass tab

2. Select: theNewTVPRequesttab

3. Select: theStart &ExpirationDate/TimeontheVisittab

4. Search: fortheEscortEmployer byclickingonthemagnifyingglassnexttoEscortEmployerfieldEscortemployersearchshoulddisplayalltheActiveemployerswithwhomASisassociated.SelectanemployerasEscortEmployer

5. Search: fortheEscortName.EscortNamewilldisplayalltheActiveEmployeesfortheselectedEmployer.SelecttheEscort

TemporaryPass(TVP)Request(Con’t)

5. Search: fortheEscortName.EscortNamewilldisplayalltheActiveEmployeesfortheselectedEmployer.SelecttheEscort

Navigate: totheVisitortab

TwoOptions:

6. Add: newVisitorwithnoprevioushistory

OR6. Search: forVisitor

whohavepreviousTVPissuedbyAirport

ToAddanewVisitor:

Selectthe“AddNew”buttonontheVisitortab:

1. Enter: therequiredinformation(Blue&Bold)likeVisitorName,CompanyName,DOB,IDDocument,etc.

2. Select:ifaTVTisrequiredinadditiontotheTVP,checkthisbox

3. Select: ClickonInvite button

ADDNewVisitor

Note: theVisitorinformationisaddedtothelowerportionofthescreen

IfmoreVisitorsaretobeincludedinthesameVisit,continuetoaddthemtothelowerportionofthescreenbeforesubmittingthefullVisit

ADDNewVisitor

ToSelectapreviousVisitor:

1. Enter: thesufficientinformationtofilterthepreviousVisitorsselection

2. Select:PresstheSearchbuttontodisplaythepreviousVisitorsmatchingthefiltercriteria

SelectPreviousVisitor

3. Select: Clickonthe“Add”totheleftoftheVisitortobeselected

Note: theselectedpreviousVisitorwillappearontheupperandlowerportionofthescreenforfurtherinformation

4. Enter: Remainingrequiredfields(Blue&Bold)fortheVisitor

5. Option: iftheVisitoralsorequiresaTVT,checkthisboxbeforesubmitting

6. Select:PresstheUpdate button

7. Select: PresstheSubmitbuttontoprocesstheTVPrequest

Message: OncetheSubmitbuttonispressedthismessageisreturnedtotheAS

Pre-SIDATemporaryPass(TVP)Requested

Note: aPre-SIDATVPcouldhavebeenautomaticallyrequestedwhentheBadgeApplicationwascreated

Nextstepsintheprocess:

MSPreviewstherequest,conductsthebackgroundchecks,andapproves/deniestheTVP/TVTrequest

Ø TheTVPisissuedbySBOoratNorth/SouthGatesØ TVTsareonlyissued @North&SouthGatesØ RememberthattheVisitorisrequiredtobringtheproperidentificationdocumentsto

pickuptheirTVP/TVTØ IfaTVTisrequested– acurrentDriver’sLicenseandRegistrationismandatoryforpick-

BadgeAudit

Prerequisite:

InfractionManagement

Infractions

ToReviewanEmployee’sInfractions

1. Navigate toDashboard(MySAFE ->MyLinks).

2. Expand section‘SAFETYANDSECURITYINFRACTION[BADGEHOLDER]’underDashboardSummarysection

Note:ThiswillaccesstheEmployeeInfractionrecord

3. Expand section‘SAFETYANDSECURITYINFRACTION[EMPLOYER]’ underDashboardSummarysection

Note:ThiswillaccesstheEmployerInfractionrecord

4. InfractionMgmt Tab:PressthisTabtobegintheprocess5. FilterSearch:RefinetheSearchresultsusingthesefields6. Search:PressthisbuttontosearchEmployees

ToReviewanEmployee’sInfractions(Con’t)

Infractions

TomanuallysearchfortheEmployer/EmployeeInfractionsHistory

7. Select:PresstheunderlinedBlueCitationNoonthelefttoreviewtheInfractionhistoryforanEmployee

Infractions

ToreviewanEmployee’sInfractions(Con’t)

EmployeeTab

Review:thebiographicalinformationontheEmployee’sInfraction

Note: ThisinformationisDisplayOnly– noeditingisallowedfortheAS

Infractions

CitationTab

Review:thesummaryinformationontheEmployee’sCitation

Infractions

InfractionTab

Review:theindividualdetailsoftheEmployee’sInfraction(s)

Prerequisite:

VehicleManagement

1. VehicleMgmt Tab:PressthisTabtobegintheprocess2. FilterSearch:RefinetheSearchresultsusingthesefields3. Search:PressthisbuttontosearchVehicles

ToReviewEmployerVehicles&VehiclePermits

VehicleManagement

4. Select:PresstheunderlinedBlueRegistrationNumberonthelefttoreviewthedetailsforthisVehicle

ToReviewEmployerVehicles&VehiclePermits(Con’t)

VehicleManagement

VehicleTab

ReviewtheinformationontheselectedVehicle

ThefieldsareViewOnly

VehicleManagement

PermitTab

ReviewtheinformationontheselectedVehiclePermit

Prerequisite:

Employer

EmployerTab

Employer

ToviewASEmployer:

1. Navigate toEmployertab

2. Enter anyfiltercriteriatoreducethe#ofEmployersdisplayed

3. Select:Click “Search”button

Employer

EmployerTab(Con’t)

4. Select: theEmployertoreviewbyclickingontheBlueUnderlinedName**OR**

5. Select: thecheckboxtotheleftoftheEmployerNameandthenpressthe“View/Edit”button

Employer

GeneralTab

ReviewthebiographicdatafortheEmployer–

TheonlyeditablefieldsaretheMailingAddressfields–allothersareViewOnly

Employer

ContactsTab

ReviewtheContactslistedinthelowerportionofthescreenfortheEmployer–

Employer

DivisionsTab

ReviewtheaccessDivisionslistedinthelowerportionofthescreenfortheEmployer–

Employer

AuthorizedSignatoryTab

ReviewtheASlistedinthelowerportionofthescreenfortheEmployer–

Employer

VehiclePermitsTab

ReviewtheVehiclePermitslistedinthelowerportionofthescreenfortheEmployer–

Employer

ContractsTab

ReviewtheContractslistedinthelowerportionofthescreenfortheEmployer–

Prerequisites:

AppointmentScheduler

Ø Selectedlocation/workstationhasscheduledefinedØ Userswithaccesstoemailaccounttochecknotificationsentto

confirmtheirappointment

ADD/SearchforEmployeeScheduledAppointment

1. Navigate totheScheduler tab

2. Enter theinformationtofilterthedisplayresults

3. Press theSearch button

AddNewScheduledAppointment:

1. Select: ClicktheAddbutton

ADD/SearchforEmployeeScheduledAppointment(Con’t)

SelectExistingScheduledAppointmentforReview

2. Select:theappropriaterecordbyclickingontheBlueUnderlinedhyperlink

**OR**

ADDAppointment

1 1. Select: Employeetoschedulebypressingthe“SpyGlass”

2. Enter: theappropriatefilterinformationfortheEmployeeandpressSearch button

3. Select: theEmployeetoschedulebyclickingontheword“SELECT”nexttothename

ADDAppointment(Con’t)

4. Select: thee“AppointmentType”and“Location”fortheScheduledAppointment

5. Select: theAppointmentDatebypressingsmallCalendaricontotheright

6. Select: thedesiredDayandTimefortheScheduledAppointmentfortheEmployee

Note:Onlythewhite(e.g.“Open”)timesslotsmaybeselected

7. Select: theApplybuttontosubmittherequest

8. Note: thestatusoftheAppointmentischangedto“REGISTERED”

9. Select:theSavebuttontorecordtheScheduledAppointment

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