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Effectively Working Across Generations in InvestingFor Conference of County Investment Academy

June 4, 2019

Dr. Rob Konopaske, Presidentrob@me360.orgwww.me360.org

Rob@ME360.org © 2019 MillennialEdge360, LLC. All Rights Reserved.

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Texas County Elected Officials & Staff…

What is your #1 priority?

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Image credit: Daily Journal

Image credit: The Dissolve

Image credit: Bustle

Image credit: IMDb

Image credit: The Playlist

Image credit: Wired

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WHO will be doing your job?

WHAT knowledge will they need?

HOW will they acquire it?

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Better hurry…10,000 Americans turn 65

each day

(Pew Research)

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Shared experiences define a generation

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Greatest Gen Attributes:

Self-reliantWork ethicResilientModest

Image credit: History.com

Image credit: eBay.co.uk

Image credit: Heywood-Wakefield

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Boomers’Attributes:

ConfidentAchievingTeamwork

Civic-minded

Image credit: Huffington Post

Image credit: Time Magazine

Image credit: CNN

Image credit: Groovy History

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Gen Xers’Attributes:

PracticalSelf-reliantTech savvyLone wolf

Image credit: YouTube

Image credit: Thought Catalog

Image credit: Latino Public Radio

Image credit: CBS News

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Millennials’Attributes:

Digital nativesSocial media

CautiousDiverse

Image credit: Gray Line New York

Image credit: Inform the Pundits

Image credit: Hello! Canada

Image credit: The Inside Line

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Post-Millennials’Attributes:

Online lifePro-technologyTeam-oriented

Green

Image credit: iGotOffer

Image credit: iStockImage credit: PewDiePie (YouTube)

Image credit: Debate.org

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Are These Real (or Imagined) Generational Differences?

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ME360 Case Example #1Challenge:

High (and costly) turnover of ECEs

Outcome: Reduced turnover by 50% over 2-year period

saving the client $150,000

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ME360 Case Example #2Challenge:

Department heads not collaborating effectively

Outcome: Increased awareness of workloads & work

styles, & enhanced communication

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ME360 Case Example #3Challenge:

Limited bench strength to support high growth

Outcome: Cohort of high-potential employees learned &

applied leadership behaviors

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ME360 Case Example #4Challenge:

Retirements of senior leaders

Outcome: New mission, strategic plan, & succession plan

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ECE Recruiting Tips

Meaningful work

Social media

ECEs as recruiters

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ECE Onboarding Tips

Intentional process

Buddy approach

Intergenerational team

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Training Tips Tailor to different generations

Applied and transferrable

Reinforce it with projects

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Performance Management Tips

Frequent & less formal

Constructive feedback

Multiple sources

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Motivation Tips Variety of motivators

Mission matters

Caring culture

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Communication Tips F2F, phone, videoconference,

e-mail, & texting

Use multiple channels often

Nonverbal/body language

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Work Style Tips Flexible work arrangements

Being at work (“facetime”)

Live to work vs. work to live

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Teamwork Tips Bridge gen differences

Transfer knowledge

Effective/efficient meetings

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Mentoring Tips Reverse mentoring

Multi-gen project teams

Capture/share the learning

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One size does not fit all…

Be creative & agile when developing impactful, lasting solutions

for your county!

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