employee engagement is broken: unlocking the true driver of employee performance

Employee Engagement is Broken

Unlocking the True Driver of Employee Performance

Jason Lauritsen, Bulletproof Talent

@JasonLauritsen jason@bulletprooftalent.com

Why do we survey for engagement?

BUSINESS

RESULTS

TRUE Human Resources

Story

TRUE Human Resources

Story

TRUE Human Resources

Story

The Design Flaws

#1 All employee responses are equally credible. #2 Perfecting employee circumstances will drive engagement. #3 Engagement drives results.

All employee responses are equally credible.

Design Flaw

#1

Are all employees created equal?

NO

Design Flaw

#1

Employee  Spectrum  

Deb  the  Driver  

Vickie  the  Vic5m  

Who  do  you  trust?  

We differentiate between employees all the time.  

Pay  

Training  Hiring  

HiPo  Programs  Development  

Wellness  

Promo5on  

Bonus  

Why not Engagement?

All employee are NOT equally credible.

Treating their opinions as equal is INSANE.

Perfecting employee circumstances will drive engagement.

Design Flaw #2

Design Flaw #2

Perfecting employee circumstances drives ENTITLEMENT, not engagement.

Engagement drives results.

Design Flaw

#3

Design Flaw

#3

Personal Accountability

The Mindset that results happen because of one’s actions, not in

spite of them

Accountable people believe that they choose their own destiny

Design Flaw

#3

Personal Accountability

Design Flaw

#3

The willingness to do whatever it takes to get results.

The ability to stay the course in the face of obstacles and setbacks.

The acceptance of the consequences of our actions, good or bad.

The perspective to see success and failure as learning experiences to fuel future success.

Design Flaw

#3

Engagement doesn’t drive results.

Personal Accountability drives both engagement AND results.

If… Treating all employees responses

the same is insane. and

Perfecting circumstances creates entitlement.

and

Personal accountability is the true driver of performance.

Then…

It’s time for a different approach to engagement.

Fixing Engagement

Stop surveying the victims.

Fix the right stuff.

Action plan differently.

Work with the willing.

Engage or leave.

1. Stop surveying the victims. 2. Fix the right stuff. 3. Action plan differently. 4. Work with the willing. 5. Engage or leave.

RECAP  

Connect with me: Jason Lauritsen 402.651.4148 Jason@BulletproofTalent.com

THANK YOU!

www.BulletproofTalent.com