ericsson-lg enterprise communication s solutions ipecs products.… · 14 ericsson-lg ipecs...
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Ericsson-LGEntErprisE communicationssoLutions
02 _ Enterprise Business
06 _ SmallandHomeOffice
10 _ iPECSEthernetSwitch
12 _ Applications
18 _ Terminals
27 _ Specifications
Contents02 _ Enterprise Business
06 _ SmallandHomeOffice
10 _ iPECSEthernetSwitch
12 _ Applications
18 _ Terminals
27 _ Specifications
contents
Ericsson-LG Enterprise communications solutions
Ericsson-LG,ajointventurebetweenEricssonandLG-Electronics,isagloballeaderinprovidinginnovativetechnologyandbusinesscommunicationssolutions.Ericsson-LGenablesenterprisestoboostrevenue,reducecosts,enhancecustomerservice,andincreaseproductivity.
Withmorethan40yearsofexperience,Ericsson-LGrecognizesandunderstandscustomersconcernsandrequirementswhenselectingacommunicationssolution.AsareliablebusinesspartnerEricsson-LGofferscustomizedsolutionstosmallandlargeenterpriseswithaportfoliorangingfrommobile,fixednetworkinfrastructure,voiceanddatasolutions.
Ericsson-LG focuses on the following core values when delivering enterprise communications solutions;
Convergence Ericsson-LGmeetscustomer’sneedsforconvergedservicesincludingvoice capabilities,applicationssuites,datanetworkingandmanagementtools.
Compatibility Ericsson-LGprotectsyourinvestmentsthroughfeatureenhancementsinyour existingenvironmentandtheseamlessmigrationtoaconvergedIPworldwhen itworksbestforyourbusiness.
Efficiency Ericsson-LGofferstotalsolutionsincludingmanagementplatformsforUC, MobilityandSecuritywhicharedesignedtoimproveefficiency.
Future proofed OurR&DinvestmentisfocusedoncontinuoustechnologyleadershipinIP Communications.Theinnovativetechnologyenableseasyexpansionineither featuresorsystemcapabilitiesasyourbusinessneedschange.
Ericsson-LGensuresyourcompetitivenessthroughdeliveringend-to-endcommunicationssolutionsthatprovidetheanswersforyourbusiness.
Thevalueofanysolutiontoanenterprisemustbetiedtothequantifiableresults itcandelivertotheorganization.Asanenterpriseexpands,theseresultsbecome apparentastheirworkforcebecomesmobile,global,anddependentoneaseof communicationsandcollaboration.Forthebusinesstoperformandstay competitive,enterprisesneedtoolsthatinteroperatewelltogetherandbringfast, wellinformed,criticaldecisionmakingthatfacilitatesfaster,moreefficient performanceintheworkenvironment.
Tomeettheenterpriseneeds,Ericsson-LGofferstheiPECS,convergedIPEnterpriseCommunicationsSolutions,thatdeliversacompleteproductlineupforunifiedcommunicationsincludingvoice,dataandapplicationsforsmalltolargeenterprises.iPECSPlatforms,includingcallserversand,gatewaysareattheheartoftheiPECSsolutionsthathavehighlyreliablehardwareandsoftware,fullydistributedIParchitectureandrichsetofeasytousefeatures.
02 Ericsson-LG
EntErprisE BusinEss iPECS Platforms
Toenrichthebusinesscommunicationsexperienceandempowercollaboration,applicationsarecriticalinadditiontoIPtelephonyplatforms.Ericsson-LGprovidesavarietyofsoftwareapplicationsforbusinesscommunicationsandcollaboration.UnifiedCommunicationsSolution(UCS)isdesignedforenterprisebusinesscustomers,PhontageisanIPbasedsoftclientthatcanfullyreplaceadesktopkeyset.TAPIbasedofficeCTIapplicationandPCbasedattendantconsolearealsoavailablewithalltheplatforms. Serverbasedunifiedmessagingsolutioncanimproveusers’productivitywhen combinedwithiPECSplatforms.Managementapplicationsfornetwork,systemsandphonesprovidecustomersconvenienceinadministrationandmanagement.
12 Ericsson-LG
appLicationsEmpoweringBusinessCommunicationsandCollaboration
soft clientsIPbasedSoftPhoneApplications
SoftclientsturnyourPC,laptopormobilephoneintoacompleteIPterminalwithmanyadditionalfeatures.Theseareidealforuserswhocommunicatefrequently,managemultiplecalls,setupad-hocconferencing,andneedtobehighlyavailable.Thesolutionsprovideuserswithanytime,anywhereaccesstounifiedcommunicationscapabilitiesincludingvoicecalling,audioconferencing,corporatedirectories,andcommunicationslogs.
phontagePhontageisamulti-mediacommunicationstoolthatintegratestheextensiveiPECSvoicecommunicationscapabilitieswithcommunicationsawareapplicationsonyourPC,PDAorSymbianSmartphone.ThePhontageuserfriendlyinterfaceenrichesyourcommunicationsexperienceandeasesaccesstocontactdatabases.
Powerfulcommunicationstool• AllthefeaturesofanIPmulti-buttondeskphone • Linktotheusersdeskphonewithsimultaneousring • Phonebook,Calllog,Scheduleddial,SMS,VideocallingandApplication sharingfeatures
Simplepersonalcontactmanagement• Personalphonebookwithlinkstotheusers’PIM(PersonalInformationManager) suchasMicrosoftOutlook,GoldMine,andACT! • SynchronizingtheDBwithOutlookcontactsandschedulerforsimpledata management
Varietyofclienttypes• Availableinseveralversions;Basic,DeluxeandPDA • Basic:powerfultoolforuserswithintensecommunicationsneeds • Deluxe:userswhoneedone-on-onemultimediacollaboration • PDA:perfectmulti-taskingmobilecommunicator
14 Ericsson-LG
ipEcs communicatoriPECSCommunicatorisasoftwareapplicationresidentonmobilesmart phonesrunningAndroidandiPhoneoperatingsystems. iPECSCommunicatorisaSIPbasedsoftphoneforuserswhoneedtokeepseamlesscommunicationswithonenumbereitherusingamobileorofficephone.Basiccallfeaturesincludingdial,pickup,hold,transferandotherfeaturessuchasShortMessageService(SMS),calllog,phonebookaresupported.
[Android] [iOS]
software attendant consoleOperator andInformationSolutions
Ericsson-LGprovidesPC-basedsoftwareattendantconsolesthatintegratetelephonywithexternalcalldataandworkforceinformation.Theapplicationssimplifycallhandlingandmeetevolvingcommunicationsrequirements. AstheoperatorconsolesforEricsson-LG’scommunicationssystems, ez-AttendantandiPECSAttendantgivehighlyefficienttelephonyconnectionsforattendants,receptionistsandsecretaries.Theyallowoperatorstoquicklyandeasilyprovidecommunicationsandpresenceinformationforanytelephonyconnectionrequest.
ipEcs attendantiPECSAttendantistheIPattendantconsolethatextendsthefeaturesof ez-Attendantfeatureswithsoftphonefunction,hotelfeaturesandanimproveduserinterface.BasedontheiPECSPlatformsthatintegratedwithiPECSAttendant,thesupportedfeaturesarevarious.
Embeddedsoftphonefunctions• Operatingwithouttheneedforanexternalphone
• HighqualityvoicecommunicationsusingPC
Easytouseinterface• Easierandmoreintuitivedesignanddisplayicons
• Flexibledisplayoptions
Variousproductivityenhancementfeatures*• CallRecordingfromtheapplication
• Videocall
• Callstatisticsforeachoperator
• Recentcallhistorydisplay
Hospitalityfeatures• Checkin/out,wakeupcall,roomstatus,roomcutoff,etc.
• iPECSAttendantHotelforbasicPMSfunctionalitywithiPECS-LIK/MG -Check-outbillingservice,Custombillingformat -SystemInformationupdateinreal-time(PMSDBsync) -DNDservice,messageservice -Roomclass(COS)setting,Roomchange
*OnlyappliedtoiPECS-CM/LIK
APPLICATIONS 15
[iPECSAttendantHotelVersion]
[iPECSAttendantOfficeVersion]
ez-attendantez-AttendantworksinconjunctionwiththeAttendant’sIPphoneprovidingenhancedattendantfeaturesandefficiency.
Easytouseattendantandflexiblecallhandling• Mousepointandclickorprogrammablehotkeystoselectfeatures • Realtimepresenceshowingthestatusofusers • Draganddropthecallfromthequeuetoanotherstationforhandling
Directorymanagement• Localandcorporatecontactdatabaseintegrationforquickaccess • CompatiblewithOutlook,Excel,ACT!andGoldMine
Ericsson-LGoffersacontactcentersuitedesignedforsmallandmediumbusiness.iPECSCCS(ContactCenterSuite)isamulti-channelIPcontactcentersolutionspackagebestintegratedwithiPECSPlatforms.iPECSCCSconsistsofACD,CTIandReportingmodulesaspartofthebasicpackageandmanyoptionalvalueaddedfunctionmodules.
Bestsuiteforsmall&medium-sizedcontactcenter• CosteffectivebundlesforbasiccontactcenterwithiPECSPlatforms
• Flexibleadd-onandoptionalmodulesforadditionsfunctionalities
• Easyinstallationandoperationwithintuitiveandsimplefunctions
• Built-inCRMinterfaceformajorCRMSolutions
Benefits of all software solution• SoftwarebasedmediaprocessingthroughSIP
•NoPSTNmediainterfacecard
Nextgenerationsinglemulti-mediasolution• E-mail,VoiceMail,Fax,Webchatsupport
•Socialmediainterface–Twitter,Facebook
•Multi-MediaOutboundTele-marketing
Webbasedreportingtool• Real-timemonitoringandhistoricalreportsonarangeofcallaccounting,billing,callanalysis,etc.
• IntegratingwithVoiceRecordingorCRM/Databaseinthecontactcentertoshowcomprehensivereports
• BusinessintelligentDashBoard
ipEcs ccsCompactContactCenterApplicationforiPECS
ipEcs ipcrIPCallRecording
iPECSIPCallRecording(IPCR)isacallrecordingandmonitoringsolutiontightlyintegratedwithiPECSCallServersoptimizedforsmallandmediumsizedofficesandcontactcenters.IPCRisdesignedasasimpleandcosteffectivesolution,whileitdeliverspowerfulvalueaddedfeatures.iPECSIPCRcanmeettheneedsofrobustcallrecordingtoensureregulatorycomplianceandqualitymanagement.
All-in-onecosteffectivesolution• Singleserversolution
• Lowtotalcostofownership
Featurerichsolution• Basicmonitoringandstatisticsreportingfunctions
• Powerfulvalueaddedfeaturesincludingvoicepacketencryption,localsurvivability,remotemaintenance,andfaultalarms
FlexibledeploymentlikeotheriPECSsolutions• Recording,monitoringandsavingconversationsofremotebranch,homeoffice androadwarriorseitherinacentralserverorlocalserverbasedontheuserdemands
• Upto10iPECScallserverscanberegisteredwithanIPCRserver
• Upto10IPCRserversperiPECS-LIKserver
APPLICATIONS 17
18 Ericsson-LG
Toanenduser,thetelephonethatsitsonthedeskisthesystem.Itisthecriticalinterfacethatdetermineshoweasyitistousethesystem,andinturn,howproductive,effectiveandsatisfiedtheycanbe.That’swhyEricsson-LGoffersawiderangeofuser-friendlybusinesssetstofitanybusiness.
Ericsson-LGIPPhonessupportacomprehensivesuiteoftelephonyfeaturesandapplicationswithsolutionsdesignedtomeetvaryingcommunicationsneedsfromsmall-to-largeenvironments.TheportfolioincludesdesktopIPphones,IPconferencephoneandVoiceoverWirelessLANhandsets.
tErminaLsBusinessCommunicationsPhones
TERMINALS 19
ip phones EnjoythewideselectionofsystemIPphones.Thereare8typesfromentryleveltoprofessionalbusinessterminals,designedtobestfittheusers’businessneeds.TheEricsson-LGproprietaryprotocolprovidesfullyintegratedsystemfeaturesjustlikeaconventionalfeaturerichPBXsolution.
Simpleinstallationandmaintenancearedesignedintothephones.Managersandadministratorscanaccessthesystemviathewebadminfromanyremotelocation.Theintuitiveuserinterfacehelpsmanagesophisticatedfeatureconfigurationandeasymaintenanceroutines.
• HomePage • Gallery • Setting • Music• Calculator • Station SMS • Calendar • CallLog• Clock • Launcher • Contact • Camera
Lip-9070 software menu and application
•7”TFTcolordisplaywithCapacitiveTouch•Android OS•WVGAresolution• VideocommunicationsamongiPECSvideoclients(UCS,8050V,Phontage)• 1.3MpixelCMOScamera(1280x1024)•Memory:Main512MBDDR2/4GBStorage•Gigabitsupport• Softflexiblebuttons:48forSIP/30foriPECSprotocol•Mediaplay,pictureviewer• Built-insoftwareapplication
PremiumTouchScreenIPPhone
TechnologicalinnovationofIPDesktopphoneandthegrowthofimprovedGraphicUserInterface(GUI)providenewend-userexperience.
Ericsson-LGLIP-9070IPPhoneisapremiumdesktopvideoconferencephonewithmulti-touchuserinterface.Youcaneasilyaccessvideocommunicationswithcolleaguesoverthephoneandenjoynewexperienceofvariousmedia.
LIP-9070
IPphoneforexecutives
•Informativelarge9LinebacklitLCD•Userprogrammable10featurekeyswithLCDlabeling•BLFinformationwithtriplecolorLED•ProfessionalheadsetintegrationviaRJ11•LLDP-MED/802.1xsecuritysupport •OpenVPNsupport•Gigabitsupport
LIP-8040E
ColorscreenIPPhone
•4.3”WideColorGraphicscreen• 5Programmablefeaturekeys•USBinterface[USB2.0]• LLDP-MED/802.1x/EAP-MD5•VLAN,OpenVPNsupport•Gigabitsupport
LIP-8050E
IPphoneforprofessionalcallhandlingposition
•4LinebacklitLCD•Userprogrammable24featurekeys•BLFinformationwithtriplecolorLED•Moreinformativedisplaywithfeatureicons•LLDP-MED/802.1xsecuritysupport •OpenVPNsupport•Gigabitsupport
LIP-8024E
20 Ericsson-LG
EverydayusestandardIPphone
•3LinebacklitLCD •Gigabitsupport•BLFinformationwithtriplecolorLED •Userprogrammable12featurekeys•Highqualityvoicecodecs •Enhancedqualityconferencecall •LLDP-MED/802.1xsecuritysupport •OpenVPNsupport
LIP-8012E
TERMINALS 21
EntrylevelIPphone
•2LineLCD,Greyscalegraphicdisplay •Userprogrammable4featurekeys•LLDP-MED •LIP-8002E(PoEsupport)/ LIP-8002AE(nonPoEwithadapter)
LIP-8002E/8002AE
AlternativestandardIPphone
•4LineLCD •Userprogrammable8featurekeys•BLFinformationwithtriplecolorLED •Enhancedqualityconferencecall•Highqualityvoicecodecs •LLDP-MED/802.1xsecuritysupport
LIP-8008E
LIP-8012DSS LIP-8012LSSLIP-8048DSS LIP-8040LSS
Lip-8012Dss Lip-8048Dss Lip-8012Lss Lip-8040Lss
DSSkeys 12w/triplecolorLED 48w/triplecolorLED 12w/triplecolorLED 40w/triplecolorLED
Underlay Paper Paper LCD LCD
Powersupply Viakeysetupto2 Viaexternalupto4 Viakeysetupto2 ViaexternalorPoEupto9
E-BTMU(BluetoothDongle)
E-Btmu
Optional Module
Bluetoothv2.1+EDR
Support smart phone and headset
•2”TFTColorLCD•iPECSProtocolbasedsystemterminal•802.11b/gcompatible/802.11e forWLANQoS•Talktime3hrs/Standbytime50hrs•WEP,WPA-PSK,WPA2-CCMP
•G.722Widebandvoicecodec•PTT,SMS,Volumecontrol•3-wayconference,systemhold,callback,linkedpairandmoresystemcallfeatures
WIT-400HE
WIT-400HEofferssecuremobilityconnectingtotheEricsson-LGCallPlatforms.ByusingiPECSprotocol,itguaranteesrichfeaturesandbettercommunicationsquality.
Wi-Fi phone
TheLDPSeriesareEricsson-LG’sDigitaldesktopphonesthatbringthefunctionalityofiPECS-LIK,iPECS-MGandipLDKtothedesktopwithdisplay-basedinterfaces,calllog,self-labelingkeys,andsimplifiedadministration. AlsoEricsson-LGdigitaltelephonesmeetthediverserequirementsforfeatures,reliability,easeofuse,andproductivityaswellasergonomicuserfriendlydesign.
LDP-9030D
•3LineLCDwithhighvisibilitybacklighting •3Softkeys•30Programmablebuttons •7Fixedbuttons•MoreextensionhandlingwithoptionalDSS•Hands-freeoperationwithoptionalBluetooth
LDP-9008D
•2LineLCDwithhighvisibilitybacklighting •8Programmablebuttons•7Fixedbuttons •Wallmountable•Paperunderlay •Flexibledesktopconfiguration •Enhancedhighqualityconferencecalling optionsviatiltinghandset
LDP-9048DSS
•48Programmablebuttons •Paperunderlay•CompatiblewithLDP-9030D •Upto5DSSconsolessupported
Digital phones
22 Ericsson-LG
TERMINALS 23
•9LineLargeLCD •Navigation •24Flexiblebuttons•7Fixedbuttons •3Softbuttons •Speakerphone•Callrecording • Hands free operation •Wallmountable•AdditionaldeviceportforSLT/FAX
LDP-7024LD
•3LineLCD •Navigation •24Flexiblebuttons•7Fixedbuttons •3Softbuttons •Speakerphone•Callrecording • Hands free operation •Wallmountable•AdditionaldeviceportforSLT/FAX
LDP-7024D
•3LineLCD •Navigation •16Flexiblebuttons•7Fixedbuttons •3Softbuttons •Speakerphone•AdditionaldeviceportforSLT/FAX •Wallmountable
LDP-7016D
•2LineLCD •8Flexiblebuttons •5Fixedbuttons•Speakerphone •Headsetjack
LDP-7008D
•2Flexiblebuttons•5Fixedbuttons• OHD•Messagewaitinglamp
LDP-7004N
•1LineLCD•2Flexiblebuttons•5Fixedbuttons• OHD•Messagewaitinglamp
LDP-7004D
SPECIFICATIONS
Lip-8000E series
LIP-8050E LIP-8040E LIP-8024E LIP-8012E LIP-8008E LIP-8002E
LIP-8002AE
LCD 4.3inch 9lineLCD 4lineLCD 3lineLCD 5lineLCD 2lineLCD
Backlit Yes Yes Yes Yes - -
GigabitSupport 2x10/100/ 2x10/100/ 2x10/100/ 2x10/100/
2x10/100 2x10/100
1000BASE-T 1000BASE-T 1000BASE-T 1000BASE-T BASE-T BASE-T
Programmablekeys 5 10 24 12 8 4(w/oBLF)
Softkey 3 3 3 3 3 -
Navigation Yes Yes Yes Yes - Yes
Fixedkeys 8 8 8 8 8 8
MWI Yes Yes Yes Yes Yes Yes
PoE Yes(Class2) Yes(Class2) Yes(Class2) Yes(Class2) Yes(Class2) Yes(Class1)/No
SpeakerPhone Yes Yes Yes Yes Yes Yes
Bluetooth(E-BTMU) Yes Yes Yes Yes - -
DSSConnection AllDSS/LSS AllDSS/LSS AllDSS/LSS AllDSS/LSS 8040LSS 8040LSS
VPN(OpenVPN) Yes Yes Yes Yes - -
LLDP-MED Yes Yes Yes Yes Yes Yes
Codec G.711,729 G.711,729 G.711,729 G.711,729 G.711,729 G.711,729 &722 &722 &722 &722 &729
IPAddress Static/DHCP
Protocol Ericsson-LGiPECSprotocol
Security SRTPw/AES-128
Speeddialing,Redialing,Callholding,Callwaiting,Callpark/Callpickup,Callforwarding,Conferencecall,MajorFeatures Volumeup/downcontrol,CallerID,Distinctivering/Multi-ring,Multi-lines,Directmail/Messagingaccess, Directory/Phonebookandfullsystemfeatures
LDp-7000 / 9000 series LDp-7024LD LDp-7024D LDp-7016D LDp-7008D LDp-7004D LDP-9008D LDP-9030D
LCD GraphicLarge 3lineLCD 3lineLCD 2lineLCD 1lineLCD 2lineLCD 3linebacklitLCD LCD(9x32char) (3x24char) (3x24char) (2x24char) (1x16char) (2x24char) (3x24char)
Flexiblebutton 24 24 16 8 4 8 30
Softkey 3 3 3 - - - 3
Featurebutton 8 8 8 6 4 9 9+2(pageL/R)
Navigation Yes Yes Yes - - - -
Speaker Yes Yes Yes Yes OHD Yes Yes (Option:FullDuplex)(Option:FullDuplex)(Option:FullDuplex)(HalfDuplex) (Built-inFullDuplex) (Built-inFullDuplex)
DSS Yes Yes Yes - - - Yes
CallLog Yes Yes Yes - - - Yes
Earphonejack Yes(AudioJack) Yes(AudioJack) Yes(AudioJack) Yes(AudioJack) - Yes(Modular) Yes(Modular)
Bluetooth(Hands-free) Yes(Option) Yes(Option) - - - - Yes(Option)
USB(CallRecording) Yes(Option) Yes(Option) - - - - -
AdditionalDevice Yes Yes Yes - - - -PortforSLT&FAX
Wallmountable Yes(Option) Yes(Option) Yes(Option) Yes(Option) Yes(Option) Yes(Built-in) Yes(Built-in)
28 Ericsson-LG
Ericsson-LGCo.,Ltd.508,Nonhyeon-ro,Gangnam-gu,Seoul,KoreaTelephone+82237771114Fax+82220052323www.ericssonlg.com
Thecontentofthisdocumentissubjecttorevisionwithoutnoticeduetocontinuedprogressinmethodology,designandmanufacturing.Ericsson-LGshallhavenoliabilityforanyerrorordamageofanykindresultingfromtheuseofthisdocument.
©Ericsson-LGCo.,Ltd.2011-2013.Ver.1.5
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