fear of the bus - heidi waterhouse - devopsdays tel aviv 2016
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@wiredferret #docsxdevops
Fear of the BusDocumentation and DevopsDevOpsDays Tel Aviv 2016
Heidi Waterhouse@wiredferret
h.waterhouse@gmail.comheidiwaterhouse.com
@wiredferret #docsxdevops
Are you afraid of the bus?
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Mt. Carmel Forest Fire
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Racing to stay the same place
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Castle Geyser
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Bridges rely on redundancy
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Core principles
Everyone can touch the docs
Content matters more than presentation
Docs reduce burnout
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Bad data is worse than missing data.
Missing data is worse than ugly data.
Ugly data saves lives
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@wiredferret
3 Categories of DevOps
InfoWhat you need to keep
AutomatableStructuralSecret
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Automatable
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Structural
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Jira is complex, but not thought-provoking
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Secret
Secret information risks
What could happen if the data is lost?What could happen if the data is found by good actors?What happens if the data is found by bad actors?
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Who has that password?
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Gotta beFindableUsableCurrent
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Low priorityPrettyFancyFriendly
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Collecting
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What do you have, and where is it?
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What are people using?
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Post-it notes run the world
PunchlistPeople responsibleWorkflowSupport infoDependencies
General information types
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Finding
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Blue screen of death
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Unique emoji
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Disposing
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Data has an expiration date
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One day of Flickr photos
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Testing is for
everyone
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Chaos monkeys
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Never call someone in the hospital
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Docs prevent disaster
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tl;rt
Write it down, because that's easier and safer than remembering it.
@wiredferret #docsxdevops
Fear of the BusDocumentation and DevopsDevOpsDays Tel Aviv 2016
Heidi Waterhouse@wiredferret
h.waterhouse@gmail.comheidiwaterhouse.com
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