feedbackstr - improve your business through customer feedback

Improve Your BusinessThrough Customer Feedback

Customer Feedback is the main source for improvement & success of your business.

Problem

Long and inconvenient online/offline surveys bother customers.

Feedback is given in the wrong moment & mood

Results come too late for direct improvements and are outdated quickly

Today its very hard for companies to attract their REAL customers to give feedback or reviews

Our SolutionTurn Feedback into Action

Listen Understand

ImproveUse surveys to get instant feedback about your business.

Analyse and learn from feedback results. Simple and in real-time.

Improve your service together with your customers and reward them.

1. Create Survey & Materials

2. Activate all channels 3. Get Direct Feedback

4. Reward Your Customers 5. Analyze & Act in Real-Time

How it works

Why Feedbackstr?You receive quick & precise feedback & insights from your customers.

You engage your customers and reward them for their feedback.

You have the results ready in real-time and can act immediately.

You can publish feedback on your site to attract new customers.

You always know, where you stand and improve your customer’s satisfaction.

Why are we different?

Out team has more than 10 years of know-how and expertise in feedback management, customer satisfaction

monitoring and service-quality management.

As we are a partner of TÜV Süd you can receive a certificate on your customer

satisfaction by using Feedbackstr.

We help you for free until you can work with the results of your feedbacks.

What’s this mean for you?

You’ll win and retain loyal, repeat customers – continually learning what they think.

This will allow you to make smarter decisions; selling more, while finding new audiences.

You’ll be able to truly managecustomer experiences.

Some of our happy customers

Bosch Help Service

Bosch Service owns 1.400 service points in Germany alone and uses

Feedbackstr to monitor & benchmark the Service Quality in their service

points via flyers & tablets.

CaseStud

y

Coffee Fellows

Coffee Shop Franchise System uses Feedbackstr in their shops to find out

more about their customers experience and improve with the

entire team day by day.

CaseStud

y

Max Restaurant Dresden

Max has 2 restaurants in Dresden. Using Feedbackstr the Max Team collected more

than 600 feedbacks via Flyers in their Restaurants. The results helping the Max Team

to improve the menu, service and overall customer experience.

CaseStud

y

Filmnächte am Elbufer

Filmnächte in Dresden & Chemnitz is the largest open air cinema event in Germany. Together with Feedbackstr more then 4.000

feedbacks were collected via tablets, postcards, posters to make this event even

nicer for all the guests.

CaseStud

y

Studentenwerk Dresden

The Studentenwerk in Dresden manages more than 50 canteens all over Eastern Saxony. Using Feedbackstr the management can benchmark all locations based on several

hundred feedbacks per month and improve the services for their students.

CaseStud

y

Test Feedbackstr!Scan the QR-Code or open the shortlink to test a Feedbackstr survey now.

http://fdb.ac/str

Our Plans & Prices

For enterprise solutions we are happy to prepare an individual offer.

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2

Next StepsRegister on Feedbackstr.com

Start to get Feedback

3Contact us for enterprise features

Your ContactLets get the job done!

Niels Delater

Email: niels.delater@spectos.comPhone: +49 351 320250Mobile: +49 163 4441785Twitter: @nielsdelater