five-minute fixes to improve sakai course design

Five-minute Fixes to Improve Sakai Course Design

Thomas Boudrot – Manager, Instructional TechnologyJohn Ansorge – Educational Technology Specialist

Oregon Health & Science UniversityJune 17, 2010

11th Sakai Conference - June 15-17, 2010 2

In this session, we will …

• Review support calls/tickets that led to five-minute fixes

• Talk about the do’s and don’ts of course design that can be mistaken as technical problems

• Look at more lengthy time investments that pay big dividends

• Talk, ask and challenge each other

11th Sakai Conference - June 15-17, 2010 3

Technology vs. Design

• Analyze support requests to find patterns• Really look at the issues before fixing them• Be open to what is being said• “Listen” to what isn’t being said• Ask questions• Challenge your users

11th Sakai Conference - June 15-17, 2010 4

To-do

Five-minute Fixes

11th Sakai Conference - June 15-17, 2010 5

Orienting the Disoriented

Hi Sakai Help Desk:I got the emailed welcome message and can find my course, BMI 510. I’m not sure what I’m supposed to do next. Will I get another email telling me what to do? This is an online course, right?Simon

11th Sakai Conference - June 15-17, 2010 6

Include Must-do’s on Homepage

11th Sakai Conference - June 15-17, 2010 7

Include Must-do’s on Homepage

11th Sakai Conference - June 15-17, 2010 8

The Anonymous Professor

To whom it may concern:I’ve never taken an online course before so I’m a bit confused. Who is my professor? I can’t seem to figure it out.Thomas

11th Sakai Conference - June 15-17, 2010 9

Give the Site “Voice”

11th Sakai Conference - June 15-17, 2010 10

Give the Site “Voice”

11th Sakai Conference - June 15-17, 2010 11

Less is More

What’s with this Sakai thing? I’m clicking on all the buttons on the menu bar and there’s nothing available. Is there some setting that isn’t configured? I’m sure I’m missing out on the assignments I’m supposed to be doing and I don’t want to look like a jerk by asking my professor what the deal is.Jan

11th Sakai Conference - June 15-17, 2010 12

Remove Unused Tools

11th Sakai Conference - June 15-17, 2010 13

Remove Unused Tools

11th Sakai Conference - June 15-17, 2010 14

The S#^@! Scavenger Hunt

Why did you switch from Blackboard to Sakai? My classmates call it #!*&%. You can’t find anything. It’s like going on a scavenger hunt every week. This is getting old. I’m not learning. I’m searching and searching and searching …

11th Sakai Conference - June 15-17, 2010 15

Use Templates to Standardize Look-and-Feel

11th Sakai Conference - June 15-17, 2010 16

Use Templates to Standardize Look-and-Feel

11th Sakai Conference - June 15-17, 2010 17

Use Templates to Standardize Look-and-Feel

11th Sakai Conference - June 15-17, 2010 18

Media Motivation

Hi Sakai Guys –I have 30 videos that I’m converting to Quicktime and need to upload them to my course site and link them to the Course Materials area. Is there a file size limit in Sakai? And, will Windows users have any issues viewing my files? Dr. Mullins

11th Sakai Conference - June 15-17, 2010 19

Standardize Media Types

11th Sakai Conference - June 15-17, 2010 20

To Avoid

Five-minute Fixes

11th Sakai Conference - June 15-17, 2010 21

Going on a Bad Date

I’m sure this is a mistake. My week 2 quiz really can’t be due in July because it’s just the second week of class and if anybody cared to check, it’s October. Would you fix this. It’s very irritating that nobody cared to check for accuracy.Cherbon

11th Sakai Conference - June 15-17, 2010 22

Good Dates/Bad Dates

11th Sakai Conference - June 15-17, 2010 23

Good Dates/Bad Dates

11th Sakai Conference - June 15-17, 2010 24

The Missing Link

Hi Sakai Helpers –eCollege let me create links in my course content that sent students directly to various forum topics. How do I do it? Every time I create a link and test it, I end up at the Forum tool but not in the proper forum, topic or thread.Thanks

11th Sakai Conference - June 15-17, 2010 25

Tell Students Where to Go

11th Sakai Conference - June 15-17, 2010 26

Mad at What’s Missing

You guys are responsible for my missing a quiz. It didn’t show up on my Schedule so I missed it. What gives? I need you to contact my instructor to let her know that it wasn’t my fault that I didn’t take the quiz.Phoebe A.

11th Sakai Conference - June 15-17, 2010 27

Know Schedule Shortcomings

11th Sakai Conference - June 15-17, 2010 28

Bait and Switch

More than five minutes but worth every second!

11th Sakai Conference - June 15-17, 2010 29

Melete and Resources

11th Sakai Conference - June 15-17, 2010 30

Melete and Resources

11th Sakai Conference - June 15-17, 2010 31

Templates in FCK Editor

11th Sakai Conference - June 15-17, 2010 32

CSS for Ergonomics

11th Sakai Conference - June 15-17, 2010 33

Questions/Discussion

Five-minute Fixes