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Investor PresentationInterim results6 MONTHS ENDED 31 DECEMBER 2011
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Cash Converters Overview
� Services
� Sale of second hand goods through owned stores, franchises
and webshop
� Cash advance loans
Retailer of second hand goods and provider of personal financial services operating through owned
and franchised stores
Revenue by segment
Franchise operations10%
Personal loans -Safrock32%
Franchise operations10%
Store Operations15%
Cash advance admin24%
Personal loans -Safrock51%
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� Personal loans
� Pawn broking
� Buy backs
� Competitive advantages
� Modern retailing practices
� Highly skilled staff with standardised systems
� High ethical standards
� Appeal to a wide cross section of the community
Store Operations51%
Cash advance admin7%
32%
EBIT by segment
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Corporate Snapshot
$m 2007 2008 2009 2010 2011
Revenue 46.0 74.4 94.8 127.8 187.6
PBT 16.7 21.6 23.3 31.2 38.7
5 Year Summary – Financial Year Ended
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Board of Directors
Reginald Webb (Non Executive Chairman)
Peter Cummins (Managing Director)
John Yeudall (Non Executive Director)
William Love (Non Executive Director)
Joseph Beal (Non Executive Director)For
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History
� 1984 First retail outlet established
� 1988 Seven stores open, franchising begins with two stores
� 1990 Commence national expansion
� 1991 First store opened in the UK
� 1994 First store opened in non-English speaking market (France)
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� 1999 First payday loan
� 2005 Opened first company store in Bolton UK
� 2006 Acquired MON-E and Safrock Group
� 2007 Acquired first franchised stores in UK & Australia
� 2008 Launched Cash Converters online shopping – Webshop
� 2009 Launched personal loans and cash advances in UK
� 2011 Launched online lending
� 2011 Total UK store numbers exceed 200 for the first time
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Regulatory Environment
Australia
� Joint Parliamentary Committee on Corporations and Financial Services report on phase
2 reforms proposed by the government as set out in the Consumer Credit and
Corporations Legislation (Enhancements) Bill 2011
� The Committee concluded on 2 December 2011 that the proposed fee caps comprising
a 10% establishment fee and a 2% monthly fee are unworkable.a 10% establishment fee and a 2% monthly fee are unworkable.
� The Committee has recommended that the Government revisit key aspects of its reform
package with further industry consultation – which took place in Feb of 2012
� Minister Shorten was quoted in the press recently “ We are now thinking of a cap of
20% for establishment fees and 4% monthly charge”
United Kingdom
� BIS sponsored study currently under way but not expected to result in material changes
� OFT earlier concluded that price controls would not be an appropriate solution
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BUSINESS OVERVIEW
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Store Locations
Country Store Numbers Country Store Numbers
Australia 146 UK 208
Belgium 20 Ireland 4
Holland 8 USA 7
Global store network – 657 storesUK corporate stores
Country Store Numbers Country Store Numbers
Australia 146 UK 208
Belgium 20 Ireland 4
Holland 8 USA 7
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� Potential store growth in NSW where CCV is under represented
� Currently 3 owned stores and 13 franchised stores
� Majority of growth from UK
� Currently 54 owned stores and 154 franchised stores
� High level of corporate owned stores in Australia and UK with a strong management team and
systems in place to assist in growth and management of further corporate stores
Italy 1 New Zealand 13
France 78 South Africa 46
Spain 73 Thailand 1
Portugal 5 Singapore 6
Canada 34 Malaysia 7
Italy 1 New Zealand 13
France 78 South Africa 46
Spain 73 Thailand 1
Portugal 5 Singapore 6
Canada 34 Malaysia 7
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Personal Finance Products
� Australian lending is mature with UK
loan book growing rapidly
� Core products are unsecured loans:
� Cash advance
Australia UK
Active loans: $60.4k £15.7k
Loan book $62.1m £8.5m
Average loan $1,028 £541
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� Personal loans
� Current average loan period: 7 months
� Bad Debts – historically at 6.2% of
principal advanced for Australia and
11% in the UK
� New measures adopted in H1 to
improve UK bad debt ratio
Fees on average loan:
Establishment
fee:
$250 £75
Interest: $490 £310
Total fee: $740 £385
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UK Operations
� Cash Converters opened its first UK store in 1991
� Experienced management team in place
� Substantial market size, population of +60 million and well accepted industry sector
� Total of 208 stores
� 154 franchise stores
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� 54 corporate owned stores
� Further opportunity for growth:
� Opening new stores
� Acquisitions
� Acquiring franchised stores
� Target 400 UK stores in total
� Opening c.16-20 new stores p.a. – c.3-4 years to reach maturity
� Increasing sales of finance products
� Increasing online presence
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FINANCIAL REVIEW
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2012HY Financial highlights
� Strong revenue growth of 28.2% to $111.7 million
� Adjusted net profit1 after tax increased 7% to $15.3m (2010HY: $14.3m)
� Nine “greenfield” stores opened in H1 (7 in the UK and 2 in Australia)
� Total UK store numbers finished the half-year at 208, an increase of 14
� Revenue for company owned stores in both the UK and Australia grew by 25.7%
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� Revenue for company owned stores in both the UK and Australia grew by 25.7%
� Impressive personal loan book growth
� Australia: 31.2% growth to $62.1 million
� UK: 269.5% growth to £8.5 million
� 24.7% growth in EBIT from personal loans and cash advances to $20.7million
� Online lending launched in the UK in October with promising early results
� Interim dividend of 1.75 cents per share, fully franked, announced representing payout ratio of
approximately 50% of NPAT
1 Reported statutory NPAT of $13.2m reflects the impact of stamp duty on acquisitions ($665k), independent IT review ($53k), store acquisition additional earn-out payment ($580k), additional legal and professional fees ($615k) and redundancy costs ($88k). These one off costs include costs incurred relating to the EZCORP Inc strategic alliance which was terminated during the half year period
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Corporate & franchise store operations
� 54 corporate stores in UK and 43 in Australia
� 508 franchised stores globally with 154 in UK, 103 in
Australia and 304 in RoW
� Franchising enabled the rapid global expansion of
the Cash Converters business
� Opportunity to acquire franchisees on low multiples
� Management team and systems in place to acquire
� PBT of $4.3m (2010: $5.6m) from
corporate owned stores
� Australia $3.9m (2010: $4.4m)
� UK $0.4m (2010: $1.3m)
� Profit declined largely due to one-off
costs and “greenfield” openings and their� Management team and systems in place to acquire
further franchises and open further corporate stores
� Average acquisition price of 4.2 EBIT in 2011 (2010:
3.9 x EBIT)
costs and “greenfield” openings and their
associated profit “drag”
� LFL store growth in Australia was 1.4% for
retail sales and 11.6% pawn broking
interest growth
� UK achieved 8.6% retail growth, however,
pawn broking interest fell by 12.6% and
buyback income by 6.9%
� PBT from franchised stores declined to
$2.8m (2010: $3.4m) primarily due to
acquisitions of franchisees
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0
10
20
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60
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100
2005 2006 2007 2008 2009 2010 2011
Sto
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Australia UK
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Personal loans
Safrock� Personal, unsecured, instalment loans
� Average loan: $1,200 over 7 months
� Australia loan book at 31 December 2011: $62.1m
� UK loan book at 31 December 2011: £8.5m
� Australia debt write off of principal advances: 6.3%
� PBT from personal loans increased
21.6% to $12.9m (2010: $10.6m)
� UK Finance Division PBT increased to
$1.44m (2010: -$270k)
� A record for the month of December
of $13.2m (2010: $10.9m) advanced in� Australia debt write off of principal advances: 6.3%
� UK debt write off of principal advances : 11.0%
� Customers increased by 290% since 2005
of $13.2m (2010: $10.9m) advanced in
Australia and £1.5m (2010: £0.7m) in
UK
� $6.5m of loans advanced through
online platform
� Online lending launched in the UK in
October 2011 with £0.43m was lent.
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0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
$0m
$5m
$10m
$15m
$20m
$25m
$30m
$35m
$40m
$45m
$50m
$55m
2007 2008 2009 2010 2011
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Lo
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Bo
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Safrock loan book Customer loans
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Cash advance administration
MON-E� Administration fees from cash advance/payday loans
� Australia - $111.7m of loans advanced to 58,262
customers
� UK - £13.0m of loans advanced during the period to
17,589 customers
Australia
� Cash Advance 14.7% growth in active
customers to 58,261
� Average loan $364
� Bad debt 3%
UK17,589 customers
� Customers numbers in Australia increased 199% since
2005
UK
� Cash Advance 36.5% growth in active
customers to 17,589
� Average loan £104
� Bad debt 3%
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0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
$0
$25
$50
$75
$100
$125
$150
$175
$200
$225
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2007 2008 2009 2010 2011
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Valu
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ear
$m
MON-E Loaned MON-E Customers
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GROWTH STRATEGY
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Growth Strategy
� Opening of new company owned stores. Key target geographies in the short term are
the UK and, within Australia, New South Wales
� Increasing the penetration of financial products
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� Acquiring and improving the performance of available franchised stores
� New franchisee store openings
� Creating new financial products and distributing them across the network
� Growing Cash Converters online shopping revenue
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Growing Lending Services
� Cash advance and personal loan products introduced in the UK October 2009 – still
immature with opportunity to grow the loan book significantly and reduce bad debt
ratios towards levels we experience in Australia
� Increase product penetration and growth across corporate stores and franchises� Increase product penetration and growth across corporate stores and franchises
� Increase product penetration in the UK – personal loan book now ₤8.5million
� Online capability for personal loans and cash advances
� New product opportunities
� Extensive store network and client base provides strong distribution channel
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Summary & outlook
Summary
� Well positioned to take advantage of significant growth opportunities in the UK and othergeographies
� Substantial franchisee network provides opportunities to acquire established stores thusavoiding profit “drag” of greenfield sites
� Significant opportunity to keep growing the loan book through increased penetration, new
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� Significant opportunity to keep growing the loan book through increased penetration, newproducts and new channels (e.g. online)
� All self-funded through profits from the mature Australian business
Outlook
� We expect continued revenue and profit growth primarily through:
� growth of the loan book, particularly in the UK
� improve return margins from the UK loan book
� UK new store openings and acquisitions of franchises
� Questions still remain over the outcome of the Australian regulatory review but the proposedcaps have been deemed unworkable and the Minister has been reported as saying he isthinking of doubling the cap.
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APPENDICES
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Results summary
31 December 2011 31 December 2010 Variance %
Revenue 111,671,665 87,108,276 +28.2
EBITDA 22,267,924 22,109,892 +0.7
EBIT 20,303,354 20,976,339 -3.2
Income tax expense 6,007,896 6,238,122 -3.7
Finance costs 1,052,615 426,969 +146.5Finance costs 1,052,615 426,969 +146.5
Net profit before non-controlling interest 13,242,843 14,311,248 -7.5
Basic earnings per share 3.5 3.8 -7.9
Divisional Operating Profit 31 December 2011 31 December 2010 Variance %
Franchise operations 2,876,335 3,443,908 -16.4
Store operations 4,287,200 5,644,455 -24.0
Financial services - administration * 6,615,416 5,942,921 +11.3
Financial services - personal loans 14,113,125 10,624,649 +32.8
Total operating profit before head office costs 27,892,076 25,655,933 +8.7
Less corporate head office costs (8,641,337) (5,106,563) +69.2
Total Divisional Operating profit 19,250,739 20,549,370 -6.3
*Financial services administration represents the fees charged by Cash Converters Personal Finance - Administration for cash advance services
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Balance sheet
Consolidated
Current assets 31 December 2011
$
31 June 2011
$
Cash and cash equivalents 19,543,250 23,456,996
Trade and other receivables 11,009,650 9,028,292
Personal loan receivables 77,394,174 64,156,414
Inventories 14,707,830 14,068,118
Other assets 3,439,742 2,204,346
Total current assets 126,094,646 112,914,166
Non-current assets
Trade and other receivables 1,866,120 2,475,982
Plant and equipment 16,824,957 13,112,279
Deferred tax assets 5,377,784 4,588,631Deferred tax assets 5,377,784 4,588,631
Goodwill 77,131,590 76,859,229
Other intangible assets 14,551,245 14,336,398
Other financial assets 4,000,000 2,625,000
Total non-current assets 119,751,696 113,997,519
Total assets 245,846,342 226,911,685
Current liabilities
Trade and other payables 14,539,098 19,700,490
Borrowings 4,583,916 4,632,376
Current tax payables 6,997,444 6,714,380
Deferred establishment fees 4,045,873 2,899,313
Provisions 2,554,375 2,141,454
Total current liabilities 32,720,706 36,088,013
Non-current liabilities
Borrowings 33,660,077 17,979,211
Deferred tax liabilities 3,490,360 3,284,016
Total non-current liabilities 37,150,437 21,263,227
Total liabilities 69,871,143 57,351,240
Net assets 175,975,199 169,560,445
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Cash flows
Consolidated
Half-year ended
Cash flows from operating activities 31 December 2011
$
31 December2010
$
Net working capital movement 4,764,529 8,960,699
Interest received 472,846 860,512
Interest received from personal loans 14,564,916 10,218,956
Net increase in personal loans (11,031,421) (7,640,187)
Interest and costs of finance paid (1,052,615) (385,108)
Income tax paid (6,335,332) (5,142,155)
Net cash flows provided by operating activities 1,382,923 6,872,717
Cash flows from investing activities
Net cash paid for acquisitions of controlled entities (6,130,534) (22,690,286)
Purchase of plant and equipment (6,524,400) (3,324,806)
Deposit to financial services company (1,375,000) (270,000)
Net instalment credit loans made to franchisees 308,903 78,359
Net cash flows used in investing activities (13,721,031) (26,206,733)
Cash flows from financing activities
Dividends paid – members of parent entity (6,651,133) (5,696,455)
Net borrowings 15,679,102 (1,828,345)
Net cash flows provided by /(used in) financing activities 9,027,969 (7,524,800)
Net (decrease) in cash and cash equivalents (3,310,139) (26,858,816)
Cash and cash equivalents at the beginning of the period 23,456,996 50,716,388
Effects of exchange rate changes on the balance of cash held in foreign currencies (603,607) (452,931)
Cash and cash equivalents at the end of the period 19,543,250 23,404,641
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Appendix
Product OverviewSafrock Mon-e Pawn Broking
Geography Australia and the UK Australia and the UK Both Australia and UK
Security Unsecured Secured Unsecured Secured
Loan Size $1,000 to $2,000
(avg is $1,500)
$2,000 to $5,000 $50-$1,000
(avg is $303)
(avg is $90)
Loan Duration Usually four to usually have a term of usually repaid within four Varies from a minimum of
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Loan Duration Usually four to
seven months
usually have a term of
between one to two years
usually repaid within four
weeks
Varies from a minimum of
1 month to a maximum of
3 months. Goods may be
redeemed by their owner
at any time.
Credit Check Yes No N/A
Loan capital
provider
Cash Converters Franchisee Franchisee
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Target Market
No wealth Low wealth Growing wealth
Household Net worth: $140,133
Gross household income $543 p/wk
Household Net worth: $24,321
Gross household income: $255 p/wk
Household Net worth: $295,814
Gross household income $917 p/wk
Group 1 Group 2 Group 3
Pro
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� Pawn Broking
� Sellers
� Retail
� Brand
� PFC
� Retail / Webshop
� Value sellers
� Brand
� Retail
� PFC
� WebShop
� Aged 25-44
� Mostly receive wages & salaries
� Some vehicle, mortgage and personal loans
� Most owner occupied mortgage / some 25-34 private renting
� Couple with dependents / Young single
� Aged up to 34 (stretch up to 44)
� Few loans & debt
� Wages & Salary / Government supported
� Young singles / One-parent households with dependent
� 91% renting
� 22% in Govt housing / 65% with private landlord
� Aged 35+
� Mostly receive wages & salaries
� Vehicle & Mortgage, CC debts
� Owner occupied and mortgage
� Couples or Couple with dependents
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