from the specification a) mass markets and niche markets: characteristics market size and market...

From the specification

a) Mass markets and niche markets: characteristics market size and market share brands

b) Dynamic markets: online retailing how markets change innovation and market growth adapting to change

c) How competition affects the market d) The difference between risk and uncertainty

Lesson Objectives

• To be able to compare the difference between a mass and niche market

• To be able to discuss the characteristics of mass and niche markets

• To be able to discuss dynamic markets• To be able to identify how competition affects the market• To be able to explain the difference between risk and

uncertainty

• To be able to answer sample exam questions based on the topic area

Starter

• What were the last pair of shoes that you bought? Had all your other shoes worn out?

MASS V NICHE MARKETS

Definition of mass markets and niche markets

• Mass market – this is the market that is aimed at the general population e.g. regular toothpaste

• Niche market – this is a subset of the main market and addresses a specialist need e.g. Sensodyne toothpaste for sensitive teeth

ActivityImagine this circle is the entire market for watches. How would it divide up with the

different brands? How many brands can you think of?

Mass market characteristics

• A product is sold to all consumers in the same way. For example coca cola – one advert for everyone.

• Which other products are mass marketed?

Mass market pros and cons

• ProsLarge scale production means economies of scale and lower

average unit costsMass marketing is straightforward as everyone is equally

targetedLarge volume of sales means high revenues High revenues can be pumped into R&D

• ConsLots of competitionHomogenous products need to be differentiated thorough

marketing which can be expensiveHigh volume production not flexible to demand changes

Niche market characteristics

• This is a subset of the main market and caters to a particular segment of the market e.g. Rolex

Who is this product aimed at?

Are you planning to spend £22,000 on a watch?

Will everyone buy one?

Niche market pros and cons

• ProsCharge premium priceEasier to target customers Small scale production can be flexible and follow

trendsLess competition than in the mass markets

• ConsVery risky as demand may not be constantHigher unit costs so no economies of scaleExample: Tokyo old cameras

Niche markets• These can be profitable markets to be in, often prices charged are

higher as consumers in that niche are willing to pay for exactly the right product.

• The profits can often signal more competitors to enter the market• Businesses in niche markets often have a small range of products

which make them more risky ventures• There can be a problem of the lack of economies of scale as not

enough products are sold for the business to be viable• Additionally the market for some more expensive items may be

very limited

Market Size

• Market size can be measured through:– Volume of sales, or

physical quantity of products sold

– Value, total amount spent by customers e.g. £30billion in UK spend a year on fast food and takeaways.• McDonald’s 33% value of

sales (Mass market)

Market Share

• This means the proportion (%) of a market that is taken by a business, product or brand. It is calculated using the following formula:

x 100

Market share example calculations

Mass market brands

• Branding is very important in mass marketing to instil loyalty in customers.

• Who likes Burger King and who likes McDonalds?

• Essentially the products are homogenous (all the same) so they differentiate on branding.– Kellogg's corn flakes– Heinz Ketchup– Are there any other brands you

insist on?

Niche market brands

• Many niche markets in the car market, mainly at the top end. Customers are looking for a very special car that will turn heads, attract attention, give the owner kudos and also have a very fast engine. How many can you name?

Homework

• 1.9 Workbook Revision Questions – do them all.

• The book is on the shared drive!

DYNAMIC MARKETS

Starter

• Identify two advantages of niche marketing over mass marketing. (4 marks).

Definition of dynamic market

• Dynamic market – one that is subject to rapid or continuous changes e.g. shoes

Dynamic markets - Online retailing• Online retailing is a dynamic

market because it is constantly changing, developing, expanding and offering customers new products and new ways to shop. – Amazon founded 1994– Ebay founded 1995– Etsy founded 2005

• Some online retailers are just on the Internet. Some (like Argos, Next, Evans, BHS, Debenhams) were retail stores first and then developed websites

• What will happen in the next 10 years?

A dynamic market is not always good news for the online retailer: Boo.com was a UK Internet company launched in 1999, after spending £100 million venture capital it went bust in 2000 after just 18 months of trading

Why Boo.com

went bust: video (12 mins)

Pros and cons of online retailing

Pros Cons

Pros and cons of online retailing

Pros• Shop is open round the clock• Orders can be taken automatically

without the need for staff• Shop can reach international markets

easily• Low overheads, no need for a shop

premises• Stock can be easily withdrawn or

updated to keep up with dynamic market changes in tastes

• Easy to set up (ebay)• Flexible – owner can be anywhere in

world• Opportunities for fast growth

Cons• 71% of customers still prefer to

browse online then purchase from a shop*

• Issues with sending goods back may put customers off

• Issues with online security worries put off older customers not keen to share their bank details

• Very competitive market, hard to drive traffic to sites

• Owners need IT skills• Problems with fraud / spam / viruses• Competitors can be aware of owners

business model, prices, activity

Revision Video

Dynamic markets – how markets changeWas there always a market for these products?

Dynamic markets – Innovation and market growth

Market growth

• With dynamic markets, comes constantly changing consumer tastes and preferences.

• Products not used widely 20 years ago:– Internet– Mobile Phones– PC computers for home use– Computer games / games consoles

• Technology is a massive growth market, consider how many of these items are in most UK households now

• For example the increase migrants in UK has increased the need for speciality meats such as Kosher and Halal. These are growth markets.

Dynamic market – which do you prefer?

• As tastes in fashion change rapidly so products are made to satisfy these new needs.

• Businesses need to be one step ahead of the competition (this is why fashion shows are important as they predict trends for the following year).

HOW COMPETITION AFFECTS THE MARKET

Starter

• Outline one advantage of online retailing. (2 marks)

• Outline one disadvantage of online retailing. (2 marks)

Peer Assessment1. In your own words, explain the meaning of the term ‘marketing’.

(3)2. Why do you think most firms decide to review their marketing

strategy at fairly regular intervals? (3)3. What is meant by the term ‘target’ market? (2)4. Outline 2 reasons why it is important for firms to be able to

identify their target market. (4)5. Outline the possible marketing objective for:

A) Man U B) Easyjet C)Topshop

6. Explain how market segmentation has helped companies such as BskyB to improve their profitability.

7. Explain how online advertising might help a business to focus its advertising spending on its target market

Think Pair Share

Is competition good or bad for:• the market• the business• the government and economy.

• Include WHY and both sides of the Argument!

Competition and the market

• Very competitive markets benefit the consumer in a number of ways: – More competition means a business needs to be very efficient – More competition means the business needs to listen to consumer

needs and wants and constantly strive to meet those needs rather than being product orientated

– More competition means a business must be less wasteful– More competition means a business must produce a good quality

product or service– More competition in homogenous markets means that businesses

must complete on non-price factors, meaning lots of exciting promotions to persuade consumers to switch supplier or product

With so much competition comparison websites have become essential to help

customers navigate the promotional deals

THE DIFFERENCE BETWEEN RISK AND UNCERTAINTY

Frank Knight 1921: Risk Uncertainty and profit

• Risk:– When the potential outcomes of a decision are

known. Knowing these odds forms the basis of all games that are played. E.g card games, dice rolls, lottery, etc

• Uncertainty– None of the outcomes are known in advance,

found in complex systems such as a country’s economy

– Knight suggests that real opportunity for profit is found in uncertainty

– He suggests that to have a great idea, you should have lots of ideas, innovation is taking advantage of uncertainty

8 Mark Questions

8 Mark Questions

Assess disadvantages of online retailing for a company such as Boo.Com (8 marks).

Glossary

• Dynamic market; a market that is constantly changing to suit customers needs and wants

• Market share; the % of a market that a business, product or service has

• Market size; measured by volume of sales or value • Niche market; a subset of a normal market that caters

for specific consumer needs and wants• Mass market; products or services that are sold or

advertised to everyone at the same time in the same way

Homework

• We will have a key term test next class. Study the key terms from the glossary.

• Research one business news story for next class.

• Data Response 2 – Page 7