gingrich ketterer kunze group design presentation

Post on 24-Jun-2015

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  • 1. Bank Blogging:
    Design and Evaluation of a Knowledge-Sharing Initiative
    Cynthia Gingrich, Jillian Ketterer and Carrie Kunze

2. Design/Justify an external knowledge-sharing approach

  • Control external content

3. Convince employees of external blogging benefits 4. Many customers use Internet banking and making investments. 5. Majority of Bloggers are Gen Y/X (Net-geners) 6. Current bank policy allows only internal blogging and strict control over external communications.

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