goleman's emotional intelligence

GOLEMAN’S EMOTIONAL

INTELLIGENCE

Is a type of social intelligence that affords the individual the ability to monitor his own and others’ emotions,..

..to discriminate among them, and to use the information to guide his thinking and actions.

1. The awareness of one’s own emotions;

2. The ability to express one’s emotions appropriately;

3. The capacity to channel emotions into the pursuit of worthwhile objectives

1. Self-AwarenessRecognize your ownemotions and how they

affectyour thoughts and behavior.

• Emotional Self awareness• Accurate Self Assessment• Self Confidence

2.Self Managementcontrol impulsive feelingsand behaviors, manageyour emotions in healthyways

• Emotional Self Control• Transparency• Adaptability• Achievement orientation• Initiative/optimism

3. Social Awarenesscan understand theemotions, needs, andconcerns of other people

• Empathy• Organizational

awareness• Service orientation

4. Relationship Management

 know how to develop andmaintain good relationships

• Influence/developing others

• Team work/ collaboration

• Conflict managenment• Inspirational leadership