government transformation programme 2.0

YB Senator Dato’ Sri Idris Jala Minister in the Prime Minister’s Department

And CEO of Performance Management and Delivery Unit (PEMANDU)

Government

Transformation

Programme 2.0

Kuching Open Day

Launched as a 3 year Progamme

in 2010

3

Multiple surveys were used to evaluate priority areas for the rakyat

Sources

Crime

Education

Corruption

Unity

Economy

Transport

Political

Stability

Energy

Public

Perception

Survey

(Sept ’08)

P

P

P

P

P

Media

Analysis

(May ’09)

P

P

P

P

P

P

Merdeka

Polls

(June ’09)

P

P

P

P

P

Cabinet

Polls

(July ’09)

P

P

P

P

P

P

We introduced 6 NKRAs

under the GTP based on

what the rakyat wants

Fighting

Corruption

Reducing

PovertyReducing

Crime

Enhancing

Education

Improving

Rural Basic

Infrastructure

Urban

Public

Transport

1 2 3

4 5 6

+

240 members

joined

NKRA Labs (Oct – Nov 2009)

We ran Open Days to engage the public…

Sunway: 5,000 ppl

Kuching: 1,500 ppl

K. Kinabalu: 2,500 ppl

7

Rakyat are

supportive of GTP

GTP Open Day feedback….

They are happy with

the initiatives under

the NKRAs

84% Agreed

75% Agreed

But can we deliver big

results fast ? 31% Agreed

Note: Does not include responses with no answers .* Across different NKRAs

And are confident we

will deliver

71% Agreed

1

2

3

4

Sunway (Selangor)

Attendance : 5,000

Feedback : 1,000

Kuching

Attendance : 1,500

Feedback : 300

Kota Kinabalu

Attendance : 2,500

Feedback : 400

GTP Open Day Feedback / Poll Survey

Education

Education

NKRA covers Pre-school

Primary School

Secondary School

77,225 children

are benefiting from

new / additional

3,089 pre-school

classes

Education

Note: Average of 25 students per class

Education

Band 7 Band 6 Band 5 Band 4 Band 3 Band 2 Band 1

School Improvement Toolkit:

44% decrease in Bands 6 & 7 and

27% increase in Bands 1 & 2

2009 – 2011 School Ranking Trend: Primary and Secondary

Note: 2011 results are being compiled and analysed

168

1,602

3,615

2,170

916

582

54231

1,926

3,699

2,060

1,543

352

28

372

2,407

3,530

2,020

1,404

19719

2011

2010

2009

1,780.1 km of rural roads

have been completed

108,679 rural houses

with clean / water supply

31,327 houses for rural poor

build & restored

54,222 rural houses with

electricity supply

2.2 million people

538,030 people

156,825 people

270,780 people

3.2 million Malaysians in rural areas benefited in between 2010 to 2011 itself

Touching the lives of more than

3.2 million people living in the rural area

> 30% of the rural population

in just 2 years

R.B.I

L.I.H

1,100 Women entrepreneurs trained

2,478 Poor households now own homes

(only 50% of target achieved)

58,717 Poor households involved in

1Azam programmes

Low Income Households

Cost of Living

Immediate relief measures

Affordable Quality Housing (AQH)

Others

Reduce Food Cost

Affordable Quality Homes (PR1MA)

1Malaysia Rakyat’s Store (KR1M)

Menu Rakyat 1Malaysia

1Malaysia Clinic TR1MA Kedai Kain 1Malaysia

13

RM500 cash assistance(BR1M)

RM200 book voucher

Cost of Living NKRA

Crime NKRA:

Continued significant reduction in

Index Crime

2008

211,645

2007

209,582

2006

196,780

20091

209,825

Crime

2010 2011

177,520

157,891

15%

11%

SOURCE: PDRM

35,159 42,015 32,887 12,294

174,423

167, 802 144,633

50,927

Property theft

2010

177,520

2009

209,817

2011

157,891

Index Crime 2009-2012

Violent crimes

Though on the decline, there are 419 crime incidents reported every day (up until May 2012)

433 486 575 Index crimes

per day 63,221*

419*

2012 (*until May’12)

The incidence of recorded criminal incidents in Malaysia is lower than in most countries

SOURCE: Nationmaster: http://www.nationmaster.com; DOS Singapore; UK Home Office

Reported Index Crime Nationwide, 2009-2011 Reported Crimes per 100,000 population across selected countries

550.1

4,143.7

6,498.5

3,811.7

606

1,139.9

Malaysia

South Africa

U.K

U.S.A

Singapore

Hong Kong

Urban Public Transport

Crime

Rural Basic Infrastructure

Education

Low Income Household

Corruption

NKPIs 2010

107%

Overall Composite Scoring 121%

79%

121%

156%

91%

168%

108%

130%

123%

188%

103%

134%

131%

2011

Results have been encouraging

18%

159%

34%

108%

33%

77%

71%*

2012 (up to July)

*As of 20 July, including Cost of Living NKRA

We still have to do

more!

Lets have a quick look at the Malaysian economy……..

SRIs SRIs

&

To become a

High-Income Nation, We Need:

We need “Drivers” to ensure focus on

high-impact areas

FOCUS

NKEAs + NKRAs

We Need “Enablers” To Ensure

Competitiveness

COMPETITIVENESS

Strategic Reform Initiatives National Key Economic Areas National Key Result Areas

SRIs Provide The Enablers For Malaysia To Be Competitive

37 Grouped In SIX

Clusters For Execution

14 With Natural Homes Within The NKEAs /

NKRAs 51

Policy Measures

Competition, Standards and Liberalisation

Public Service Delivery

Human Capital Development

Public Finance

Government’s Role in

Business

Narrowing Disparities

1 2

3 4

5 6

Large economies around the world looks gloomy…..

• Eurozone Crisis • Greece,

Portugal, Ireland, Spain

• Shrinking

consumption • Decline in

manufacturing • Weak job numbers

• Growth

slowing down to single digits

• Housing bubble

Source: News reports

However, Malaysia is having its “days in the sun”

Malaysia Singapore South Korea Taiwan Hong Kong

GDP growth rate Q1 2012 (%)

year-on-year

4.7

1.4

2.8

0.4

0.4

Source: News reports, BNM

2 of 3 of the largest 2012 IPOs in the world were listed in Malaysia

Facebook Felda Global Ventures IHH Healthcare

IPO (USD Billion)

16 3.3 2.0

Source: News reports, ECM Analytics

1

2

3

Consumer confidence is at a 6-year high, no.5 among 56 countries surveyed

Indonesia India Philippines Saudi Arabia

Malaysia

Consumer Confidence Index, Q2 2012

120 119 116 115

111 +4 points From Q1 2012

Source: Nielsen Global Consumer Confidence Survey

2010 (n=183)

2011 (n=183)

2012 (n=183)

#18

#23 #23

World Bank Ease of Doing Business

Report 2012

World Economic Forum Global Competitiveness

Report 2011

2009 (n=133)

2010 (n=139)

2011 (n=142)

#21 #24

#26

Source: Department of Statistics, Ministry of Finance

100%

Target = RM797 billion

Target = RM86 billion

Target = 330,000

Jobs Committed

GNI (nominal figure)

Private Investment

Jobs Committed

RM830 bil (104%)

RM94 bil (109%)

313,741 Jobs

(95%)

2011 Results Benchmarked Against Targets

Source: ETP Update 1-8

2011 GDP Growth: 5.1% 2011 GNI per capita: $9,500 Note: 2009 GNI per capita: $6,700 Figures are before rebasing by BNM/MoF

First year ETP results are

equivalent to a vertical takeoff

Comms Content &

Infra

11 Economic Sectors

+

Greater

Kuala Lumpur

Wholesale & Retail

Oil, Gas & Energy

Palm Oil Healthcare

Financial Services

Greater KL/Klang

Valley

Agriculture

Tourism

Education Electrical & Electronics

Business Services

141%

108%

118%

120%

151% 101% 109% 138%

119% 170% 98% 103%

123%

Public Perception

on GTP

7.2 Insitut

Integriti Malaysia

(sample size: 13,602)

7.4 Frost & Sullivan

(sample size: 2,040)

GTP, ETP Results Endorsed By An International Panel & Audit Firm

Key takeaway: •Innovative •Exciting •High impact

• Speedy • Transformation process is

gathering global recognition

“Keep it Going!”

Record Breaking statistics achieved!

Highest Crime Reduction

51,934 crimes reduced

Record rural road completion

1,780 km

Best UPSR results in 4 years

Record Number of Integrity pacts signed

132,459 pacts

Record passengers carried on public transport

2,813,321 passengers

Innovative approach to COL

BR1M, 1M Clinic, KR1M

Record GNI

859.1 billion Record GDP

RM881.1 billion

Highest Private Investment in 10 years

RM111.8 billion Highest FDI in 10 years

RM36.6 billion

Record Private Consumption

RM418.5 billion

Top 3 years in total trade

RM1.47 trillion

Highest IPO Value in History (FGV)

~USD3.2 billion

Figures are after rebasing exercise

Record Government Revenue

RM185.4 billion

Can spend more for the Rakyat

Conducted Labs from April – May 2012

6 weeks / 240 hours

474 lab members

456 civil servants

18 from NGO & Private Sector

168 syndication sessions

8 World Class Lab Reports

4,034 pages

126 initiatives

116 proposed KPIs

Labs Detailed Reports

34 34

Key conclusions of the GTP2.0 Labs:

GTP 1 initiatives that

continues in GTP2.0 1

2 Expansion of the

existing GTP 1

success

3 New ground

breaking initiatives

eg. Maintenance of Rural Basic

Infra built under GTP1.0, Political

Financing

eg. Increasing curriculum &

assessments to international

standards (Edu NKRA), Involve

NGOs to assist in LIH NKRA

eg. 21st Century Village (Rural

Development NKRA), Online

tracking system for police reports

(Crime NKRA)

Lab members continue to strive for Olympics targets….

Crime NKRA: Increase Safety Perception

Index

Rationale GTP2.0

Source: The Economist

65% (2015 target)

GTP2.0 Initiatives: Omnipresence Panic button mobile application Whitening ‘black spots’ PDRM corporate communications

45% (current)

Crime NKRA: Sistem Semakan Online

Rationale

• Improve satisfaction of services by PDRM • Equally important to keep public informed as well as solving cases • Major complaints are complainant not aware of case status

BFM 'You Are the Government’

Recommendation

Report Number: 23200889

Current progress

Status bar

Notification 1 Police Report Notification 2 Notification 3 Notification 4

Sjn Hassan Ali

013-2244617

Investigating Officer

Update: IO incharge is Sjn Hassan

Update: Investigation in progress. Identified stolen item.

Update: Investigation in progress. Suspect identified

Crime NKRA will benefit >2mil people in Sarawak

Initiatives Population directly impacted

Omnipresence

Online tracking system Whitening black spots

2 million people

6,622 people

15,000 people

Council of The City of Kuching South

Commission of The City of Kuching North

Miri City Council

39

Corruption NKRA: Initiatives that cover whole value chain Under the Auditor General’s report

Table AG Performance Audit Report to Parliament

Action Committee

Online Dashboard

Putrajaya Inquisition / Problem

Solving

540,771 60,466 136,284 758,230

The aspiration for Rural Dev NKRA is to

achieve 95% coverage for Sarawak

Beneficiaries

(persons)

Target 1,514km 14,062hh

TOTAL

ELECTRICITY ROADS WATER

31,754hh

Rural Population living within 5 km of paved or gravel roads

Rural Population supplied with clean or treated water

Rural Population supplied with 24 hours electricity

41

Youths attracted to

Work and Live in 21CV

Rural Development NKRA: 21st Century Village

Rural

Business

Challenge

Competition (http://www.rurallink.gov.my/rbc)

Target 7 sites in Sarawak

Performance

dialogues at all

levels to ensure schools,

districts and states can

achieve targets

Discipline of

Action

State and District Improvement Programme: Implementation process

Timing Dec/Jan (after exam

results)

Jan/Feb Jan/Feb Feb/March

Objective ▪ Motivate JPN and PPD

improvement

▪ Pinpoint area(s) of

focus ie. Access,

quality, equity

▪ Prioritise issues

▪ Understand root

causes of issues in

district

▪ Determine action plan

to address root

causes identified

▪ Track progress and

adjust plan where

necessary

Deliverabl

e

▪ JPN and PPD

rankings

▪ School rankings (by

band)

▪ JPN, PPD, school

dashboards

▪ Identified priority

issues, with map of

root causes

▪ School Improvement

Plans

▪ District Improvement

Plans

▪ JPN support action

plans

▪ Updated JPN/ PPD

dashboard to track

progress

▪ Revised implementation

plans

Understand

challenges in

schools and root

causes

Complete action planDetermine baseline

Implement and

problem-solve

Repeated

annually

Repeated every 2

months

New dashboards

and rankings to focus effort (from MoE

down to schools) on most

important KPIs

Anchor to Access,

Quality, Equity metrics

JPN Dashboard

PPD Dashboard

School Dashboard

Tailored support

and interventions

for schools driven by districts, and

enabled by states

Building Winning

Coalitions

Changes in role for

JPN and PPD to focus

districts on supporting

schools

Empowered local

leadership

“Every district on the move”

4 3 2 1

0% Schools remaining in Band 6, 7

25% Reduction in Urban-Rural Gap

Support Accountability

Education NKRA: State & District

Transformation Programme

GTP2.0 Target: 25% Reduction in Urban-Rural Gap

Education NKRA: New Career Package to

Transform the teaching profession

420k Boosting career opportunities for

Single Evaluation

Instrument

teachers

Faster

progression (From

Beginner to Expert

Teacher)

Focusing on Teaching & Learning competencies

2512 years for best performers

More details at the booth……

NKRA CRIME

Please give your feedback for each NKRA

Dedicated

computer stations and

personnel carrying iPads

to get public feedback

Detailed Q&A:

Booths

Breakout sessions

Our nation is heading

towards the right direction

THANK YOU www.pemandu.gov.my

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