grooming sop

CREATING THE IMPRESSION A LASTING ONE…

ALL STAFF , IRRESPECTIVELY OF THE FACT THAT THEY HAVE DIRECT OR INDIRECT CONTACT WITH GUESTS SHOULD BE WELL GROOMED, AS THIS LEAVES A GOOD IMPRESSION ON OUR GUESTS AND ALSO GIVES THEM A FEELING THAT THE IN

ROOM DINING MAINTAINS HIGH STANDARDS

WHAT IS GROOMING?

THE ACT OF GROOMING IS TO LET YOURSELF LOOK PRESENTABLE, NEAT AND CLEAN

IT IS A PROCESS ON MAKING YOURSELF ATTRACTIVE

A WELL GROOMED GENTLEMAN WOULD EXHIBIT THE FOLLOWING MINIMUM STANDARDS

HAIRCLEAN, IF SHORT HAS TO BE NEATLY CUT AND NOT EXTENDING BELOW THE EARS IT SHOULD BE AT OR ABOVE THE COLLAR LINE OF THE UNIFORM OR SHIRTIF LONG, CLEAN, SECURELY TIED AT THE BACK AND NOT COVERING OR FALLING ON FACEALWAYS WELL COMBED AND STYLEDFREQUENTLY SHAMPOOED KEPT IN PLACE

CLEAN SHAVED, BEARD OR MOUSTACHE ARE ACCEPTABLE AS LONG AS IT IS WELL TRIMMED NOT DROOPING

TEETH MUST BE BRUSHED CLEAN WITHOUT NICOTINE STAINS, ODOURLESS BREATHE. CARRY TRAVEL SIZE MINTS OR BREATH SPRAY IN YOUR POCKET IF YOU MUST

SIDEBURNS MUST BE NEAT

A WELL GROOMED LADY WOULD EXHIBIT THE FOLLOWING MINIMUM STANDARDS

HAIR

HAIR SHOULD BE AWAY FROM FACE OR COVERING EYES

LONG HAIR FROM UNDER NECKLINE, SHOULD BE TIED AND PULLED BACK NEATLY, IF TIED IN BUN, MAKE SURE IT IS NEAT AND PRESENTABLE FOR WORK

HAIR ACCESSORIES SHOULD BE MINIMAL

SHORT HAIR SHOULD BE CUT IN ELEGANT CONTEMPORARY STYLE, WHICH IS MANAGEABLE AND LOOKS NEAT THROUGHOUT DUTY HOURS

HAIR STYLES AND COLOUR TO SUIT YOUR FACE

SHOULD BE LIGHT, SUBTLE AND CAREFULLY APPLIED. USE THE RIGHT COLOUR FOR YOUR SKIN TONEBLUSH-ON ON THE CHEEK BONES IS A MUST. IT ENHANCES YOUR FEATURES REPLENISH LIPSTICK OR LIP GLOSS TO LOOK FRESH AT ALL TIME.

IT IS IMPORTANT TO REGULARLY WASH YOUR HANDS AND HAVE CLEAN HANDS AT ALL TIMES

MAKE SURE TO PUT MOISTURIZER ON YOU HAND TO KEEP ITS MOIST AND FRESH

NAILS ARE SHORT, CLEAN, TRIMMED AND POLISHED. FOR LADIES, NAILS SHOULD BE WELL-SHAPED WITH A LIGHT TO MEDIUM COLOUR APPLICATION OF NAIL POLISH. NAIL POLISH SHOULD NOT BE CHIPPED

ONE TO TWO RINGS ON FINGER

WEAR YOUR UNIFORM PROUDLY. IT IS AN IMAGE FOR YOURSELF AND THE

COMPANY.

UNIFORM IS TO BE PRESSED AND CLEAN AT ALL TIME.

THE UPKEEP OF A UNIFORM AND KEEPING IT CLEAN,

CRUMPLE FREE AND WELL PRESSED IS THE STAFF

RESPONSIBILITY

UNIFORMS SHOULD BE GIVEN TO THE HOTEL

LAUNDRY FOR REGULAR CLEANING

PERSONAL HYGIENE MAY BE DESCRIBED AS THE PRINCIPLE OF MAINTAINING CLEANLINESS AND GROOMING OF THE EXTERNAL

BODY

- BRUSHING YOUR TEETH REGULARLY, AT LEAST TWICE A DAY

- SHOWER DAILY

- WASHING HAIR REGULARLY

- WASHING HANDS REGULARLY

- USE DEODORANT

- SHAVE

PERSONAL HYGIENEWHAT IS PERSONAL HYGIENE?

WHY IS PERSONAL HYGIENE IMPORTANT ?

TO KILL BACTERIAAVOID BAD BREATH AND BAD BODY ODORGOOD HEALTH AND PREVENT SICKNESSHYGIENE COMMON ELEMENTS AFFECTS OUR PERSONAL HYGIENE AS WELL AS THE ENVIRONMENTAL HYGIENE

STAY healthy!Smile oftenStay positiveEat wellStay hydratedDrink a lot of water!Exercise! Run moreBe happy