gssa datacenter solutions
Post on 12-Nov-2014
1.063 Views
Preview:
DESCRIPTION
TRANSCRIPT
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained
herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
Data Center Services
GSS Data Center Service Offerings
Data Cente
r Offerings
Data Center DesignData
Center Build
Data Center
Operations and
Management
Data Center
Consolidation /
upgrade
Data Center
Migrations
Data Center
Compliance
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
GSS – Data Center Design & Build
ImplementAcquireDesignPrepare
Bu
sin
ess N
EED
PO on Suppliers
PLAN BUILD
Project Phases
GSS – Our unique approach of designing a Datacenter
3
Study of Customer’s short-term & long-
term goals (business & aligned IT Goals)
Designing Cost-effective but scalable &
Modular solutions (2-3 options) for
Datacenter.
Providing detailed BoQ & specifications of
the components for the accepted solution
complying Industry standards (ANSI / TIA-
942).
GSS – Our unique approach of Building a Datacenter
3
Design Validation (if already done by customer) and suggesting corrections if required to meet the Industry standards.
Vetting BoQ (if already prepared by customer) and suggesting cost-effective, reliable, scalable and Modular components if required.
Submitting entire Project Plan with clear scope of work & Responsibility matrix – phase-wise break-up of work, etc.
Execution of work as per the agreed project plan / time-lines.
Vendor / third-party coordination wherever required.
Phase-wise User Acceptance.
Final UAT & User Acceptance.
Handing-over to Ops team with SOPs.
GSS – Data Center Design & Build Cont…
12
ImplementAcquireDesignPrepare
Bu
sin
ess
NEED
PLAN BUILD
Requirements and Study
Evaluate the Level of
Redundancy (Tier Level)
Develop Concept
GSS – Data Center Design & Build Cont…
12
ImplementAcquireDesignPrepare
Bu
sin
ess
NEED
PLAN BUILD
Initialize Project
Assessment & Planning (Evaluate the
level of redundancy (Tier Level)
Identify Data Center Location
Data Center Layout Design
Data Center Infrastructure Design
(Power, Cooling and Data / Voice /
Power Cabling etc…)
Data Center Security Design
Establish Requirements
Design a Custom Solution
Submitting Project Plan with Scope
of Work & Responsibility matrix –
phase-wise break-up of work, etc.
Finalize the Proposal
Equipment Sourcing & Scheduling
POs on Suppliers / Third-party
coordination
GSS – Data Center Design & Build Cont…
12
ImplementAcquireDesignPrepare
Bu
sin
ess
NEED
PLAN BUILD
Site Coordination
Equipment Delivery (Shipment)
Factory Acceptance Test
(Equipment Verification)
GSS – Data Center Design & Build Cont…
12
ImplementAcquireDesignPrepare
Bu
sin
ess
NEED
PLAN BUILD
Shipment verification
Commissioning Equipment
(Construction / Installation)
Coordination for Installation by
subcontractor
Verify correct commissioning and
operating mode etc..
Server and Network Integration
Phase-wise User Acceptance
Final UAT & User Acceptance
Orientation and Training
Preparation of Documentation and
SOPs
Handing-over to Ops team with SOPs
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
GSS – Data Center Operations and Management Cont…
12
Our Standard Services:
Server Management
Storage Management
Platform Hardening
Systems Integration
Database Administration
Our Value-added Services:
Disaster Preparedness Recovery
High Availability Strategies
Business Continuity
Automation of operations
Standards-based management (ITIL)
Data center management requires a highly skilled IT staff with the appropriate tools and Processes to Manage the complex operations such as:
GSSA will drive cost efficiencies and operational effectiveness through the optimization of the underlying infrastructure technologies, as well as the supporting operational processes, based upon ITIL V3, and tools.
GSS Managed Server Services
Platforms Supported• Windows Server – Win 2000, Win
2003, Win 2008, Win 2008 R2 • Unix Server – HP-UX, IBM-AIX• Linux Server – RHEL 5• Exchange Server – 2003, 2007,
2010• AD Server – 2003, 2008• UC Server – 2007, 2010
Wintel Server Services
Unix ServerServices
Database Server Services
Tools • SCCM• Altiris • RDP, Dameware• BMC• MOM/SCOM• Quest• RHN Satellite
3
GSS Serve
r Management
Windows Server
Services
Unix Server
Services
Linux Server
Services
UC Services
AD Services
Exchange Sever
Services
GSS Server Services
5
Build/Deploy 24x7 Operational Offshore Support
Center(GOCC)
Flexible Delivery and Pricing Model
ITIL based Service Delivery Framework
Shared and Dedicated Service Models
High-Skilled Work Force
Upgrade
Consolidate
GSS Advantages
Platform Migration
SERVICES
Monitor & Manage
Offshore – Onsite Hybrid Model Industry Best Practices Tool Based Approach
Proven & Tested Transition framework
Monitor & Manage
GSS Storage Services
5
Design SAN / NAS with HA / DR
Offshore – Onsite Hybrid Model Industry Best Practices Tool Based Approach
Proven & Tested Transition framework
Installation and configuration of HBAs, LUNs
Storage provisioning & consolidation including Dynamic Multipath
Security configurations
SERVICES
GSS – Data Center Operations and Management contd…
12
Our unique approach of taking over the existing Datacenter Operations & Management is as follows:
• Study of the customer’s existing setup (due diligence)
• Proposal with agreed SLAs, SoW, Responsibility matrix, and Project plan for transitioning, etc, including the suggestions to improve existing setup/ processes, etc.
• Signing the contact
• Implementation of Tools, etc
• Connectivity with GSSA’s Global Operations Command Center
• Transition
• Running operations as per the agreed SLAs and providing MIS reports, etc
• Periodic reviews with customer SPOC
GSS Remote Server Monitoring & Management
Win
do
ws, U
nix &
Lin
ux S
ervers
Datacenters – Distributed / Centralized
GOCC Remote Management & Monitoring Infrastructure
GSS Global Operations Command Center
GO
CC
Su
pp
ort
te
am
Monitoring & Management
Console
Backup Management System Management
Performance Management
User Environment Management
Server Monitoring
7
GSS – Data Center Migration Services Cont…
12
Why Datacenter Migration
IT cost reduction initiative Regulatory requirement Business service risk mitigation plan Newer datacenter operations strategy Legacy datacenter environments incapable of
hosting modern & dense IT Infrastructure
GSS America bring together years of combined industry experience, required expertise straightforward strategies and cost-saving solutions to ensure that your migration is a success. ….
GSS – Data Center Migration Services Cont…
12
Our Approach:
Study of the existing IT setup / processes and SLAs with
clients of the customer Designing the migration plan Dry run Customer acceptance of migration plan & SoW Submitting detailed Project plan with detailed step-by-step
activity plan Executing the migration plan
Aim of moving data center functions can reduce costs, increase flexibility, and improve security with near-zero disruption of business environment.
GSS – Data Center Migration Services Cont…
12
Executing the migration plan – Our Approach
Stand-by arrangements for business continuity
Pack & ship Datacenter equipment
Re-Install and configure
Restore Data
UAT
Move to Production
Transition to Ops
Operational Support
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
GSS – Datacenter Consolidation / upgrade
12
Our approach of Datacenter Consolidation is as follows:
Identify the current state: Study of the existing IT setup / processes and
Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
Implementation: Execution of work as per the agreed timelines and
Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
GSS – Datacenter Consolidation / upgrade contd…
12
Our approach of Datacenter Consolidation is as follows:
• Identify the current state: Study of the existing IT setup / processes and
• Review the Customer’s Strategic needs: Understanding the IT Road map of the customer (Conducting the tests / audits on the existing IT setup and processes, etc)
• Develop detailed consolidation Plan: Submitting the solution with detailed BoM and probable savings / value additions out of implementing the new solution. This also includes the Project Plan with detailed SoW statement.
• Implementation: Execution of work as per the agreed timelines and
• Sign-off: Organizing UAT, Handholding and User Trainings including handing over SOPs and finally handing over to the Operations team.
GSS – Datacenter – GreenIT initiatives Cont…
12
Our services for Green-IT initiatives include the following:
Facility Structural Changes:
Datacenter Cooling – Airflow optimization techniques, thermal zones, supplemental high-density cooling, Liquid/Pumped refrigerant based cooling, etc
Rack Space optimization, Modular UPS system designs, etc
Proper Site selection, etc
Non - Structural Changes
Power Management techniques – Server & storage Virtualization, Monitoring and control of power usage by different datacenter equipment, etc
IT Infrastructure Consolidation
GSS – Datacenter Compliance Audit
12
The datacenter compliance Certification is an extensive survey of the datacenter according to internationally recognized standards.
1) The output of the Datacenter Compliance Audit is an extensive report with findings, risk analysis and recommendations for risk reduction, all in accordance with International standards.
2) You will receive a Report indicating a “rating” in each measured area and an overall rating of the total datacenter environment.
26
GSS America provides end-to-end Datacenter Services...
ACTIVITIES
RESULTS
Needs assessment Initial situation Capacity requirements Reliability requirements Security requirements Expansion plans location analysis Risk analysis Functional concept Floor concept Preliminary dimensioning
of technical equipment Cost estimate Budget cross check
Needs assessment Initial situation Capacity requirements Reliability requirements Security requirements Expansion plans location analysis Risk analysis Functional concept Floor concept Preliminary dimensioning
of technical equipment Cost estimate Budget cross check
Concept describing: capacity, reliability and Security, equipment, costs Road map for planning
and implementation
Concept describing: capacity, reliability and Security, equipment, costs Road map for planning
and implementation
Consulting1
Preliminary design functional schemes description of technical
systems and building
client´s acceptance + adjustments Final design
detailed drawings of systems and building
detailed specification of
systems cost calculation
Preliminary design functional schemes description of technical
systems and building
client´s acceptance + adjustments Final design
detailed drawings of systems and building
detailed specification of
systems cost calculation
Preliminary design documents
Client´s acceptance Final design documents Cost calculation Basis for functional
tendering
Preliminary design documents
Client´s acceptance Final design documents Cost calculation Basis for functional
tendering
Design2
Supervision of the execution
planning Construction details Construction drawings Graphic projection and
dimensioning of
installation Instructions for
installation Detailed lists of required
material with quantities
Time schedules and interfaces
Supervision of the execution
planning Construction details Construction drawings Graphic projection and
dimensioning of
installation Instructions for
installation Detailed lists of required
material with quantities
Time schedules and interfaces
Construction and installation
documents Construction drawings Material lists
Construction and installation
documents Construction drawings Material lists
Execution Planning4
Selection of suppliers or setting up
short lists Purchasing of equipment
and services, or
Handling of tendering tender documents tendering assessment contract awards
control and approval of
delivery
Selection of suppliers or setting up
short lists Purchasing of equipment
and services, or
Handling of tendering tender documents tendering assessment contract awards
control and approval of
delivery
Tender prepared and executed
Equipment and services purchased
Tender prepared and executed
Equipment and services purchased
Procurement3
27
RESULTS
ACTIVITIES construction and
installation supervision project management monitoring time, quality
and costs coordinating interfaces
of different specialist works
monitoring the compliance with specifications, drawings and building approvals
construction and installation
supervision project management monitoring time, quality
and costs coordinating interfaces
of different specialist works
monitoring the compliance with specifications, drawings and building approvals
data center ready for final checks and
handing over
data center ready for final checks and
handing over
Construction +Installation
5
Performing tests runs System performance checks Preparing the necessary documents manuals, technical
descriptions, as is- drawings
operation instructions test certificates Defining inspection and maintenance operations Training operational
staff Official handing over
Performing tests runs System performance checks Preparing the necessary documents manuals, technical
descriptions, as is- drawings
operation instructions test certificates Defining inspection and maintenance operations Training operational
staff Official handing over
data center ready for operation
data center ready for operation
Handing Over6
IT operation (different SLAs)
Infrastructure operation Security services Facility management
services Controlling warranty
periods Monitoring and
checking defined performance levels
IT operation (different(SLAs
Infrastructure operation Security services Facility management
services Controlling warranty
periods Monitoring and
checking defined performance levels
operation of the data center
operation of the data center
Operation7
Regular audits Energy efficiency checks Continuous adjustment
to changes of equipment and of loads certifications
Regular audits Energy efficiency checks Continuous adjustment
to changes of equipment and of loads certifications
continuously updated data center
continuously updated data center
Constant Improvement
8
Datacenter Services
Q & A
12
© This document contains confidential and proprietary information of GSS America. It is furnished for evaluation purposes only. Except with the express prior written permission of GSS America, this document and the information contained herein may not be published, disclosed, or used for any other purpose. | www.gssamerica.com
top related