gwavacon 2013: novell iprint
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Novell® iPrint
Carey Olsen
Product Marketing Manager
Novell
Kai Reichert
Senior Product Manager
Novell
© Novell, Inc. All rights reserved. 2 © Novell, Inc. All rights reserved. 2
Mobile Life: Anything But Smooth Sailing
More iPhones
sold than
babies born
each day
81% of workers
use personal
electronic
devices
on the job
Currently
more than
110 different
devices on
Android
platform
Fewer than
5% of
smartphones
have security
software
installed
© Novell, Inc. All rights reserved. 3 © Novell, Inc. All rights reserved. 3
Ride the mobile wave with Novell
Mobile file
sync
Secure mobile
device
management
Mobile
printing
© Novell, Inc. All rights reserved. 4
Novell iPrint: Product Launch Metrics July 16 – July 23
24 Global unique press articles
150+ First week product
evaluation requests
1121 “Likes” of the iPrint
announcement on Facebook
1261 Views of the iPrint video,
“Printing's Not Dead”
3300 First week product downloads
9000 Views of the iPrint launch announcement
on LinkedIn
95,000+ Views of the iPrint launch announcement on Facebook
© Novell, Inc. All rights reserved. 5
Printing Today: Still Challenging
Accounting and
secure printing
Branch offices
Multiple vendors
Identity
Consumer driven
vs IT driven
Cloud
Desktop (Linux, Mac,
Windows)
Virtualization
© Novell, Inc. All rights reserved. 6
Novell iPrint is Not New
• Printer driver profiles
• Universal printer driver support
• Auto driver update
• Browser-based setup
• Printer redirection
• Job management
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Challenge: Enterprise Printing & Complex Environments
• World-wide organization
• Multiple locations
• Thousands of users and
printers from various
hardware vendors
• Multiple operating
systems or platforms
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Challenge: Security in the Cloud
• How do I know where my data’s been?
• How can I control that?
• Considerations:
– Outages = NO mobile print access
– Potential security breaches
– High bandwidth consumption
– Time consuming up/downloads
– Additional management efforts
– Regulatory compliance issues
© Novell, Inc. All rights reserved. 9
Challenge: Branch-Office Printing
Need server-less printing because:
– Don’t want server at every site
– Don’t want traffic on WAN
– Want to configure all these from a central location
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Scenario: Branch-Office Printing
Administrator can provide:
– Centralized administration of printers, drivers and users
– Users can install printers from corporate website via browser
– Data is routed on local network and not across WAN
© Novell, Inc. All rights reserved. 11
Challenge: Helpdesk Involvement
Need print environment where users can simply
help themselves:
– Don’t want helpdesk to find/install printers for users
– Don’t want helpdesk to update or change drivers
– Don’t want helpdesk involved unless printer is broken
© Novell, Inc. All rights reserved. 12
Example: Self-Service Printing
Administrator configures print environment
No training of users necessary: They use web browser or app
Users install printers and drivers with single click of the mouse
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Printers
Email IMAP/POP
Directories eDirectory or AD
Workstations Windows/Mac/Linux
Mobile Devices
The Novell iPrint (Virtual) Appliance Printing not only anywhere but also on any platform
AirPrint Email
iPrint Core
Render/Convert
Data
Sto
re
LDAP
IPP
-Apache
© Novell, Inc. All rights reserved. 14
How Novell iPrint Meets the Mobile Challenge
• Supports multiple devices
• Works with your existing printers
• Integrates with AirPrint
• Gives users consistent printing
across devices and platforms
• Puts all print management in
one place
© Novell, Inc. All rights reserved. 15
Mobile Printing with Novell iPrint
• Support all user devices:
– Desktops and laptops (Windows, Mac, Linux)
– Mobile devices (Android, Apple)
– BlackBerry and Windows will follow
• Multiple ways to print:
– AirPrint support
– Provide same user experience at home or the corporate office
– iPrint apps
– When connected via wireless/2G/3G/4G to the iPrint mobile appliance
– Email support
– Devices that don’t have iPrint apps can print by emailing printers directly
© Novell, Inc. All rights reserved. 16
Novell® iPrint Mobile User Experience
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Printing from a Mobile Device iPrint Apps
1. Share application data while
viewing messages,
applications, pictures, etc.
2. Select your printer and print
options.
3. Press the “Print” button.
© Novell, Inc. All rights reserved. 18
Printing from a Mobile Device AirPrint
• Locale specific
• Provides seamless
printing capability from
home to office
• No setup or install
• Some apps, not all
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Printing from a Mobile Device Email
• Do it from desktop
• Integrated mail on your device (old BlackBerries, etc)
• Anything that supports email (Xbox, whatever)
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Novell iPrint Works with Other Identities
The appliance pulls in any of those LDAP identities
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Virtualization Support iPrint Appliance / Virtual Machine
• Simple prepackaged iPrint installation(s)
– Minimal input required from admin (Password, IP / DNS, …)
– Simple interface – hides Linux complexities
– Browser-based administration
– All clients and tools ready for use
• Integrates into any virtual environment and OS
• Useful for:
– Branch offices
– Small organizations
– Large installations
Common Questions
© Novell, Inc. All rights reserved. 23
Licensing and Entitlements
Purchase options:
– Desktop (Windows, Mac)
– Mobile
– iPrint apps, AirPrint, email support
– Active Directory integration
– Enterprise
– Includes Desktop and Mobile
Entitlements
OES customers with maintenance are entitled to the desktop license
© Novell, Inc. All rights reserved. 24
Printer Import / Migration
• Management console (Miggui)
– OES Linux
– NetWare®
• Bulk printer import (XML/CSV)
– See TID7003077
• Creation of new printers
– via management console / iManager
© Novell, Inc. All rights reserved. 25
Rendering
• Local rendering
– Supports: OpenOffice, image formats,
text formats, etc.
– Uses postscript driver
• Remote rendering (Windows 7/64 bit)
– PDF Formats - Adobe Acrobat X (Pro/Standard)
– MS Office 2010
– HP/UPD (Postscript)
• Changing driver
– Must change both local/remote
© Novell, Inc. All rights reserved. 26
• Management console – LDAP import
– Import one or more sources from AD and/or eDirectory
– Includes user, group and container information
– Manage users and groups at the Source
– Based on Novell Filr / Novell Vibe
– Passwords are not stored in the appliance
• Creation of users on the appliance
– Creates user and password information
– Managed locally on the appliance
Note:
User Import
This is a one-way operation
© Novell, Inc. All rights reserved. 27
Import / Export
• Essentially a backup of all data on the appliance
– Printer information (PSM, mobile, etc)
– Configuration information (Apache, DNS, etc)
– Users information (Users, groups, imported sources, etc)
• Upgrading the appliance
– Install the new version of the appliance
– Chose the exported data
© Novell, Inc. All rights reserved. 28
Differences between Appliance and Novell® Open Enterprise Server (OES)
• Appliance is built on OES11 / SP1
– Mainly just the Novell iPrint components
– Currently has a private tree internally
– Uses iManager (just pertinent plugins)
• Mobile capabilities / AD integration
– Will only be available on the appliance
• Updates maintained on both
• Cluster / BCC on appliance
– Expectation is to use VMware facilities
© Novell, Inc. All rights reserved. 29
• Integrated iPrint Accounting Solutions from:
– PaperCut, Equitrac/Nuance
• Full iPrint end user experience for printer installation
• Secure Print Release with PIN code
– Integrate with print stations / on-device
• Find me / Follow me Printing
• Integration with existing billing systems
• Paper Saving, Green IT
11 © Novell, Inc. All rights reserved.
Accounting & Billing
Futures
© Novell, Inc. All rights reserved. 31
Novell iPrint… Moving forward
iPrint Appliance
2013 Future
1.0 - FCS
• Desktop printing
• Mobile app printing
• AirPrint support
• Email print
• Appliance delivery
• Active directory
1.0.1 - Maintenance
• Critical fixes
• Remote rendering
enhancements
• BlackBerry app
Adoption
Deployment
• Follow-me printing
• Printer management
• Local rendering
enhancements
• PCL/PS enhancements
• AirPrint deployment
• Printer device visibility
• UI printer management
• Windows client updates
• Accounting integrations
• Licensing options
801.861.7000 (Worldwide) 800.453.1267 (Toll-free)
Corporate Headquarters 1800 South, Novell Place Provo, Utah 84606
Join us on: www.novell.com
© Novell, Inc. All rights reserved. 32
This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. Novell, Inc. may make improvements in or changes to the software described in this document at any time. Copyright © 2013 Novell, Inc. All rights reserved. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States. All third-party trademarks are the property of their respective owners.
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