harmonization and simplification of un business operations
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QCPR 2013-2016
Delivering as One The QCPR gives intergovernmental recognition of the “Delivering as One” model for the first time, though it remains a voluntary option.
The QCPR requests the UN system to:
Develop an integrated package of support to DaO countries including standard operating procedures (SOPs) and DaO-specific guidance; and
Identify and address challenges and bottlenecks at the HQ (and country) level.
QCPR and Business Operations
QCPR 2013-2016- Business Operations
Consolidation of support services
Greater collaboration
in procurement Decision power
delegated to OMT
Common and standardized
system of cost control
Reduce the nr. of parallel project implementation
units
Increased use of national public
and private systems
Redirect efficiency
savings into programmes
(Feasibility Study) ERP
Interoperability
Establishment of
common premises
Prioritize the availability of financial and
human resources
Funding mechanisms for
innovation
11 mandates for H-BO
Operationalization QCPR
SOPs to be established for the second generation of DaO countries:
Development of DaO specific guidance by the UNDG Working Mechanisms in collaboration with the HLCM Networks where relevant.
Dissemination of the SOPs, training and capacity building for the roll-out of the second generation of Delivering as One.
How does this translate into reality?
QCPRSA
Equivalent documents
UNDG HLCM
UNDG Strategic Priorities
2013-2016
HLCM Strategic Priorities
2013-2016
Standard Operating Procedures (SoPs) DaO
Harmonization Policy,
Rules and Regulations
Country and regional level implementati
on
Standard Operating Procedures for DaO
One Budgetary Framework
Medium Term Common Budgetary Framework
Joint Resource Mobilization Strategy
One Fund and funding allocation mechanism
One Programme
UNDAF
Joint Results Groups’ Annual or Biannual
Work Plan(s)
Monitoring
Operating as OneBusiness Operations
Strategy (BOS)
Transport and Logistics
Procurement
Finance and Audit
HACT
Common Premises
Human Resources
ICT
Communicating as One
Joint Communications Strategy
Common Messaging and
Advocacy
Common Tools
Results GroupResults Group
Operations Management
Team
Country Communicatio
ns Group
Resident Coordinator and UN Country Team
One Leader*
Government of Programme Country
Government and UN Joint Steering Committee
One UN Country Results ReportOne UN Country Results Report
Results Group
Results GroupResults Group
Results GroupResults Group
HQ and Country Level Actions
Components:1. Business Operations Strategy (BoS) country level2. common procurement;3. common logistics and transport;4. common ICT;5. common HR;6. common audit;7. common finance;8. harmonized approach to cash transfers (HACT);
and9. common premises.
Standard Operating Procedures for DaO Operating as One
1.Derives partially from UNDAF/programmes;
2.Voluntary instrument to be used at the country at level by UNCTs/OMTs;
3. Developed in conjunction with the UNDAF;
4. Covers Joint Business Operations initiatives;
5. Provides strategic, medium term focus, same cycle as the UNDAF;
6. Provides the basis for Monitoring, Evaluation and Reporting of Business Operations;
7. Provides the basis for BO Budgetary Framework and Resource Mobilization.
What is the Business Operations Strategy
HLCM
UNDG
Proc
BOS
ICT HR FIN …
Harmonised BO policies, procedures
Country level solutions
Dat
a, P
olic
y In
pu
t
What is the Business Operations Strategy
1. Enhanced linkages Programmes and Operations
2. Reduced Costs
• Reduction of duplication of work processes;
• Reduction of transaction costs;
3. Enhanced Quality of Business Operations;
4. Enhanced operational focus and prioritization of
investment in Business Operations.
5. Enhanced ability to track and report on results beyond a
single year- enhanced Management Information
Why do the Business Operations Strategy
14 pilots, 4 self starters End date pilot October 2013 LIC countries, MIC and Post Conflict
Countries Support UNDG and HLCM- Technical, QA,
Mission, Political Review pilots Q3 2013 Revised guidance BoS
BoS pilots (2013)
Scoping the BoS
Flexibility- based on in country capacity and need, the UNCT/OMT can select multiple or just one outcome area (ex. Procurement);
Time Requirement: 40-50 hours (4-5 days) over a 5 year cycle to develop the draft BoS, including analysis;
Time requirement may be higher or lower depending on the scope of the BoS (depends on capacity available and need).
How to design a BoS
Bo
S
Operations Analysis:
1. Baseline Analysis
2. Needs Analysis
3. Requirement Analysis
4. Cost Benefit Analysis
Prioritization Harmonized Business Operations
Medium Term
Results Framework
(incl. costing)
Monitoring and Evaluation Framework
OMT Work Plans
An
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Wo
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Pla
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