helen whitehead "webinars inside and outside the institution", melsig, january 2015

Thursday, February 12, 2015 1

Webinarsinside and outside the institution

Helen Whitehead

(With thanks to Sally Hanford)MELSIG

Thursday, February 12, 2015 2

Definition: what do we call it?

Synchronous classroom

online tutorial

webinar

Virtual classroom

Web conferencing

Online meeting

webcast

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hangout

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Thursday, February 12, 2015 4

Webinar

“A formal or semi-formal organised event intended

for learning or knowledge sharing, where there is

an element of interactivity.”

• The online equivalent of a seminar

• Not a webcast – not a lecture – not an informal

meeting

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Choosing techGeneral principles

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Adobe ConnectHangoutLyncTwitterBlackboard Collaborate…

?

Thursday, February 12, 2015 7

Choosing technology

• What kind of webinar?

• Who/where are the attendees?

• Is there a F2F event involved or is it

just online?

• What tech do you have available?

• How reliable is the tech?

• What support do you have?

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Attendees in China?

Thursday, February 12, 2015 8

Choosing technology – being creative

• How creative can you be with the tech?

• Can you combine tech for

different features?

• Does it have to be

synchronous? Can it be

time-limited asynchronous?

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Thursday, February 12, 2015 9

Planning

• Appropriate to course / participants

• Keep topic & title interesting,

attractive & short(?)

• Invite guest speakers

if appropriate

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Planning

• Marketing, invitations and registration

• Reminders & joining instructions

• Location, system, lighting, audio, wifi

• Test, test and test again

• Rehearse

• Test

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Pre-webinar

• Host and speakers should join early

• Play music prior to start and/or have a

countdown timer

• Have a welcome message – mention setup

• Upload documents and test links

Thursday, February 12, 2015 13

Roles

• For a small meeting, tutorial etc. there's probably

only a need for a Chair or Facilitator, who:

– hosts the meeting

– sends out invitations and reminders

– welcomes people

– leads the discussion

– invites people to speak or ask questions

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Thursday, February 12, 2015 14

Roles 2

In a large or public webinar,

there are probably up to

three roles:

• Speaker/s [ Presenter/s ]

– usually invited, and all they have to do is present

• Chair [ Host ]

• Moderator [ Host or Participant]

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Thursday, February 12, 2015 15

Roles 3 - Chair

• introduces the seminar

• introduces the speaker

• deals with the speaker's problems

• may sometimes move the

presentation on

• summarises at the end

• leads the discussion

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Thursday, February 12, 2015 16

Roles 4 - Moderator

• manages the tech, starts & stops recordings

• welcomes people

• deals with attendee problems

• uses the text chat/mute to

make sure nothing interrupts

• summarises quietly

the proceedings so far for latecomers

• monitoring hands up, sorting out turns

• opening polls and displaying resultsMELSIG

Thursday, February 12, 2015 17

Format

• Short

• Simple

• Interactive

If it's just a lecture it might just as well be a webcast

or lecture recording…

Everyone learns from side-chat or discussion.

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Thursday, February 12, 2015 18

Fishbowl (Google Hangouts)

• Invited participants have an observed discussion

• Invite one or more students if possible

• Make sure everyone deserves their place

• Use Q&A creatively

• What other technologies

can be brought in to get

participation?

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At the start

• Allow arrival time

• Introductory activity / icebreakers

– Ask attendees to introduce themselves

– Use a poll or survey to find out about them &

establish prior knowledge

– Have a map to indicate their location

• Remind about recording

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2/12/2015 Event Name and Venue 21

Where are you?

Mark your location on the

maps

Use an arrow if you are

outside of this area

Thursday, February 12, 2015 22

Audience participation

• Establish any rules

– the mechanics of using the software

– the procedure to follow for making a contribution

– private, one-to-one messaging

– any rules for acceptable behaviour

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Thursday, February 12, 2015 23

Presentations & Whiteboard

• Load up Powerpoint in advance

• Check content!

• Keep the presentation under the control of the

main speaker where possible.

• Keep it visual and follow good practice for

presentations (unlike this slide!)

• Use Whiteboard to scribble, get feedback and

collaborate

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Inexperienced Experienced

Less comfortable with tech

Tech savvy

Thursday, February 12, 2015 25

Polls

• Create a poll during the event to receive live

feedback – can be Yes/No or A, B, C, D

• Adjustments can be made during session, based

on poll results

• Results can help shape future sessions or

policies

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Thursday, February 12, 2015 26

Audio & video

• Everyone needs audio

• Manage the microphones

• Video limited to main participants

• Avoid a busy screen

• In a more tutorial situation maybe all have video

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Chat

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A & Q

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Presenters Audience

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Q & A

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Presenters Audience

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Q & A

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Presenters Audience

• Be creative about using features available

• Add Twitter or a Google doc or a web page to

allow for chat

Thursday, February 12, 2015 31

Managing the discussion

• Provide activities or ask questions

• Ask questions directly of quiet participants

• Tactfully restrain any dominant participants

• Use breakout groups

• Use Hand-up icon

• Use people's names when responding

• List participants and mark off when they contribute

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Thursday, February 12, 2015 32

Plenary

• End with a question and answer session

• Summarise what has happened

• Describe next steps and calls to action, if any

• Allow everyone to say their goodbyes

• Follow up with an email with a link to the

recording and any calls to action

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Thursday, February 12, 2015 33

Best webinar tip• ?

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Thursday, February 12, 2015 34

What to avoid?• ?

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Questions?

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