high performance teaming

OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.

High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.

Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group

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Agenda• Introductions• What is High Performance Teaming?• UCSD Biomedical Research Facility II

– Why and How?• Results • Metrics• Takeaways• Final Assessment• Q&A

WHAT IS HIGH PERFORMANCE TEAMING?

High Performance Teaming

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What is High Performance Teaming?• Moving from vertical silos

• To Horizontal Teams– Executive– Manager– Field

Level 1 Thinking - Personal/Professional

Level 2 Thinking - Business/Organizational

Contracts

Owner Contractor

Designer

Fort Mentality

Level 3 Thinking - Project First Thinking

3rd Level Focus

Always Asking First: “What’s Best

for the Project?”

HPT allows teams to…• Focus on tasks at hand• Forecast risks• Forecast opportunities• Manage systems• Encourage professionalism• Encourage collaboration• Quickly resolve inevitable conflicts

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What is High Performance Teaming?

• Quickly resolve inevitable conflicts

SimplifySimplifySimplify

Resolve issues at the lowest level

Elevate unresolved issues quickly through a simple 3-tier process

OLD WAY

NEW WAY

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High Performance TeamingFi

eld

Team

can

not

Reso

lve

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The 5 Big IdeasCollaborate;

Really Collaborate

Networks ofCommitment

Tightly CoupleLearning w/ Action

OptimizeThe Whole

IncreaseRelatedness

Courtesy LCI

UCSD BIOMEDICAL RESEARCH FACILITY II

High Performance Teaming

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UCSD Biomedical Research Facility II• 200K sf, 5-story Research Laboratory + 7-story Office wing,

LEED Platinum, completed 2013• Owner: UCSD• Builder: McCarthy Building Companies, Inc.• Designer: ZGF Architects• Facilitator: The ReAlignment Group• Procurement: CM/GC; Select Bid - Fee/GC’s

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UCSD Biomedical Research Facility II• Incorporated techniques and strategies from:

– Integrated Project Delivery– Design-Build– Design Assist

• Promoted a collaborative delivery model− Facilitated a seamless transition from Preconstruction to

Construction• Lean Construction theory

– Informed the processes– New, more collaborative and reliable partnering model– Utilized pull planning for collaborative scheduling

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Pull Planning the MEPs

QUARTERLY PRE-SESSIONONLINE SURVEYS

High Performance Teaming

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Pre-Session Surveys

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Pre-Session Surveys

QUARTERLY HPT SESSIONS(FACILITATED)

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Session Agenda• Introductions + What surprised you most in the

last 90 days?• What’s Working? What’s Not Working?

– In vertical silo teams– From survey, plus live discussion – pick top 3 & report

• Identify Risks and Opportunities– In horizontal teams: Executive, Manager, Field

• Top 4 Risks, Mitigation Strategies & Action Items• Trust Assessment• Plus / Delta• Takeaways

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Start as Whole Group, then break out into Silo Teams

What’s Working? What’s NOT Working?

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Then flip to Horizontal Teams

• Executive– Across all the Silos– UCSD– McCarthy– ZGF– Major Trades

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Horizontal Teams: Risks & Opps

• Manager– Across all the Silos– UCSD– McCarthy– ZGF– All Trades– Inspectors

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Horizontal Teams: Top 4 Risks

• Field Team– Across all the Silos– UCSD– McCarthy Sup’t– ZGF (on site)– All Trades

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Break out into Issue Groups

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“Live Notes” become Report

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Goals Progress

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Risks & Opportunities

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Top 4 Risks/Issues & Action Items

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Plus / Delta

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Takeaways

RESULTSHigh Performance Teaming

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Results• 6 Quarterly Meetings of 50, then 40, then 30• Individual horizontal team meetings throughout

– Removed one problem individual – mutual agreement• High Performance Teaming benefits all

stakeholders:– Owner’s management team– Facilities personnel– End users– Architect– Contractor– Consultants– Trade subcontractors

METRICSHigh Performance Teaming

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Trust Assessment

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Team Members’ Trust Levels

5/1/11

6/1/11

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Series1

Steady in the 8’s

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Team Members’ Trust Levels

TAKEAWAYSHigh Performance Teaming

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Takeaways• Finished on time, on budget, Platinum quality• Open communication throughout the entire

project between all levels of the Team• Pull planning was an excellent compliment to the

to HPT process – Facilitated field collaboration• Change resolution uneventful• All issues resolved at the Management/Field Level

of the project• Goal setting by each HPT Group raised the bar on

performance for the project

FINAL ASSESSMENTHigh Performance Teaming

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Final Assessment• Using High Performance Teaming

– Owner realizes quantitative results • Performance enhancements• Delivery of high quality• Meet a fast-track schedule• Collaborative budget control – target value budgeting• Maintain safe jobsite• Foster camaraderie amongst all team members

• Drives all project participants to “Project First” thinking– Streamlining team focus on– What’s ultimately best for the project.

Questions and answers

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Following Today’s Web Cast

Watch your inbox for directions on where to go for downloading today’s presentation and recording.

To contact:Bob Betz

rbetz@mccarthy.comDan Fauchier

dan@projectrealign.com

OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.

High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.

Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group