how to recruit and retain the best people
Post on 19-Jan-2016
45 Views
Preview:
DESCRIPTION
TRANSCRIPT
1
How to recruit and retain the best people
byInger Larsen
Larsen Globalisation recruitmentinger@larseng11n.com
www.larseng11n.com
2
Localisation people – what’s so special about us?
Technical AND linguistic – both sides of the brain are used and stimulated
International – culturally stimulatingIntroverts and extrovertsUnlimited career opportunities
3
Typical career paths
Department managerProject Manager
Team leader
From localisation:Localiser/translator
EngineerDTP
QA/tester
Outside localisation:Software developer
EngineerLinguist
Technical writer
4
Work permits and international careers today
The localisation industry used to have more vacancies than qualified job seekers
Now: a fair balance between the twoInternational experience a huge advantageVendor and client-side experienceTechnologies: software and documentationYou need a valid work permit for the country
you are applying for – unless you are a localiser with specific mother tongue skills
5
Why people look elsewhere and where they look
Reached the ceiling in current companyWant to experience another culture/new
technologiesWant to move geographicallyWhere:
Friends in other companies Research companies – approach directly through
web site Recruitment agencies
6
Retention schemes
Sources of dissatisfaction to pre-empt: Boredom Lack of appreciation – a simple “thank you, well
done” can do miracles Lack of training and investments in people and
technologies Lack of career paths and promotion Salary and incentives
Employee satisfaction surveys – with actions…
7
Overview – for hiring managers
the importance of a good job and person specification
the selection processsources of candidatestraining and developmentretention schemes
8
The importance of a good job and person specification
Spend time on it and review with colleagues and managers, make changes for individual requirements
Synergy: think about what and who would add to the team, not just adding clones
9
A good job specification
To identify the right candidate – skills, experience and personality traits To improve the candidates’ understanding of what the company and the job are
really about Bonus: Performance measurement Typical components
Company positioning and culture Job title Who the job reports into and who reports to the person (organisational chart) Salary range Objective of position and measurements of success Job tasks Skills and experience specification – “must have” and “desirable” Personality traits/competencies - e.g. hunter/farmer, starter/finisher,
detail-oriented/strategic, team-player/renegade, people manager/task manager, inspire/inspired
10
The importance of a good cultural match
Who are you and what kind of employees would suit you?
Advice to job-seekers: study the psychology of the individual company: Who runs it?
Family and/or friends vs large corporate What is your history?
Growth, employee retention, investment in people and technologies
What are their objectives? Quality, money, reputation, growth
Watch out for company ethos – real or just wishful thinking?
11
The selection process and sources of candidates
Internal candidates Promoting people sends out positive messages – or
do job swaps
External candidates New skills, fresh blood, new broom
Sources: word of mouth, finder’s fees, direct applicants, advertising, recruitment agencies
12
The interview process
Predefined, fair, involving colleagues on different levels
Methods for success – from 0 to 10 (Pilbeam & Corbridge) 0: Graphology and astrology 1: References 3: Unstructured interviews 4: Personal assessments 5: Work sampling and ability tests (verbal and written) 6: Skilful and structured interviews 7: Assessment centres for development, including
psychometric testing
13
Training and development
Plan for people leaving or moving upTraining is an excellent motivator as well as
improving the skills sets of your teamAsk people to share what they have learnt
14
In Summary
Prevent loss of employees for the wrong reasons
Plan for recruitment – people do leave or move on…
Put a proper recruitment process in place – who, what, when
top related