how to talk to your cfo about sharepoint - sharepoint saturday boston
Post on 06-May-2015
252 Views
Preview:
DESCRIPTION
TRANSCRIPT
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.
Mike Gilronan
McGladrey LLP
How to Talk to Your CFO About SharePoint
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.
Mike Gilronan
McGladrey LLP
How to Talk to Your CFO About SharePoint (aka “how do I get my project funded?”)
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
About McGladrey
Close to 8,000 professional and associates in 70 offices nationwide
Over 32,500 professionals in more than 700 offices in over 76 countries
Ranked the 5th largest assurance, tax and consulting firm in the country
Combining a wealth of national resources with client-focused, locally-based points of contact
Delivering exceptional client service for over 80 years
Our Vision
To be the first-choice advisor to middle market leaders
McGladrey at SharePoint Saturday BostonSaturday, April 12, 2014
Client Service Philosophy
At McGladrey, we are focused on understanding our clients, including their business, their aspirations and their challenges.
Once we understand, we bring fresh insights and tailored expertise to help them succeed.
New England Focus Industries Life Sciences Technology Professional
Services Industrial
Products Financial Services Financial
Institutions
McGladrey New England
By the Numbers3
Boston is McGladrey’s third largest
office
5Ranked 5th
largest assurance, tax and consulting firm in Boston
7Ranked 7th
largest management
consulting firm in MA
47Number of
Partners in the McGladrey
Boston office
2,000+Number of
McGladrey clients in the New
England region
550Number of
employees in the McGladrey
Boston office
We focus on providing superior service to all clients, from publicly held companies to private equity backed organizations and owner-managed firms.
Not-for-profit Higher
Education Consumer
Products Construction/
Real Estate
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
4
Why Should You Listen to What I Have To Say?
Public Accounting
CPA (1994)
ControllerERP and CRM Consulting
PMP (2004)
SharePoint Consulting
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
5
Objectives for This Session
Understand How CFO’s Think (About SharePoint) Speak to CFO’s in Their Language Explain To CFO’s How SharePoint WILL Benefit
Them Learn About Some Additional Resources for a
Deeper Dive
GET YOUR PROJECT FUNDED!!!
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
6
Video
http://youtu.be/ZEc-jLXnWNA
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
8
Meet the CFO – What He/She Does
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
9
Meet the CFO -- Archetypes
1. Finance/Accounting-driven (with sub-types)- Financial Ops/Management Reporting
- External Reporting
- Operations/Processes
- Deal-driven
2. Operations-driven- Usually with strong controller, owns HR, IT, Admin
3. Both: “Mega-CFO” (usu. CFO/COO blend)
Operations
Acctg/Financ
e
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
10
Meet the CFO: What He/She Cares About
Tangible Measures of Financial Performance- ROI, payback period, NPV, DCF are your friends
Systems of Record- Enterprise Resource Planning (ERP)
Risk!- Sarbanes Oxley Section 302 certification, PCAOB
- Certification and internal control requirements
Key External Stakeholders- Board of Directors, Accountants, Legal Counsel
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
11
Meet the CFO: What He/She (Generally) Doesn’t Care* About
Bad Better
Employee engagement Employee productivity
Social computing Systems to enable faster access to information and expertise
Collaborative, iterative, dynamic “co-authoring” in real time
Structured workflows and approval processes in secure repositories
Things I think/feel to be true (“approvals take too long”)
Things I can measure (“approvals take, on average, six days to process”)
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
12
Thinking Like a CFO – Part One
CapEx vs OpEx Cash Basis vs Accrual Basis Timing of Costs and Cash
Flows Depreciation Tax Benefits/Drawbacks
Year 1 Total Year 2 Total Year 3 Total $-
$50,000
$100,000
Accrual Basis -- On Premises
Depreciation on Hardware ($50K, 3 yr EUL)
Depreciation on Software ($50K, 3 yr EUL)
Software Maint
Depreciation on Consulting ($75K cap, 3 yr EUL)
Training
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
13
Thinking Like a CFO – Part Two
Does it help me increase revenue or reduce costs? (it is “accretive?”)
Does it help me execute our financial or operational strategy better?
Does it help me mitigate risk, or does it create risk? Will it scale?
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
14
Thinking Like a CFO – Part Three
Deadlines!
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
How We (and Microsoft) See SharePoint
15
ManageBuild
DiscoverOrganize
SHAREShare
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
How CFO’s See SharePoint
16
Cost and RiskCost
Exposure
(potential) Savings, maybe
SHARERISK
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
17
However…the Link Between Finance and IT
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
So, Why Should a CFO Care About* SharePoint?
* Or God forbid, maybe even like
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
19
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
20
Basic Collaboration and File Sharing
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
21
Basic Collaboration and File Sharing
Solution User(s) Benefit to CFO ROI/Value Prop
SharePoint Document Libraries
All/Any Better control, less e-mail
Time saved, storage reductions
OneDrive and OneDrive for Business
Internal and External (incl “Casual”/ one-off users)
Lightweight, but enterprise grade file sharing
Elastic storage, shortened cycle times on shared files
Project sites Project team members
Better visibility to and control of projects
Reduced waste, more predictable and better project outcomes
BOD Extranet (e.g., Board Papers)
BOD and Exec Mgmt
Structured, secure delivery of sensitive content
Control, security, and ease of delivery
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
22
GO DO THIS
Show your CFO these capabilities in scenarios relevant to him/her:- E.g., sharing documents with external parties
(accountants, lawyers, BOD)
Learn more about effective collaboration:- Michael Sampson: http://michaelsampson.net/
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
23
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
24
SharePoint Is The Finance Portal
What It Is- One-stop shop on your
intranet for departmental information
- Place for team collaboration (intra-departmental)
- Face of the department to the organization (inter-departmental)
Why It’s Valuable- One version of the truth
- Persistent (not in e-mail, tied to a person)
- Searchable
- Dynamic
- Targeted
- Secure
- Integrated
TWO!
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
25
SharePoint Is The Finance Portal
Find what you need quickly via navigation and search
Keep your team attuned to what’s going on via shared newsfeeds and calendars
Create a “one-stop” portal to direct people to key, frequently-used information
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
26
The Finance Portal -- ROI
ROI equals:
(Hours saved per person per week1)
x (# of people) x (average hourly compensation)
Divided by:
(Finance’s share of the implementation cost)
1 IDC 2011 survey estimates average of 8.8 hours/week for typical information worker
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
27
GO DO THIS
Show your CFO these capabilities in scenarios relevant to him/her:- E.g., shared departmental calendar you can view from
Outlook or the portal, a FAQ or list of links
- Mock up a basic Finance site
Learn more about Finance Site scenarios:- http://www.discoversharepoint.com/#
crunch_the_numbers_together
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
28
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
Enterprise Content Management
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
30
Enterprise Content Management
What It Is- Version control
- Check-In/Out
- Co-authoring
- Standard templates
- Retention and disposition
- Metadata!!!
Why It’s Valuable- One version of the truth
- Persistent (not in e-mail, tied to a person)
- Searchable, tagged
- Unified e-Discovery
- Works like/with Office
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
31
Enterprise Content Management
Libraries to serve up official content
Content Types that include:-- templates-- workflow-- disposition and retention policies
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
32
Content Management -- ROI
ROI equals:
(Weekly hours saved per person per week in finding things1 + Weekly hours of rework saved from using right templates+ Weekly hours saved from using one correct document version + Weekly hours saved via automated retention and disposition)
x (# of users) x (average hourly compensation)
Divided by:
(Users’ share of the implementation cost)
1 IDC 2011 survey estimates average of 8.8 hours/week for typical information worker
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
33
GO DO THIS
Show your CFO these capabilities in scenarios relevant to him/her:- E.g., create a policy template and a content type in a
Finance site document library
Assess your organization’s readiness for ECM: for example, do you have standardized retention/disposition policies by repository or content type?- SharePoint Maturity Model – useful benchmarks
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
34
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
4. Business Process Automation
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
35
Business Process Automation
What It Is- Forms-driven workflow
- Document-driven workflow
- Drop-off libraries
- Review, approval, disposition
Why It’s Valuable- Decreases process
latency
- Provides visibility
- Increases accountability
- Auditable/reportable
- Provides insight
- Bonus: e-signature and e-acknowledgement
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
36
Business Process Automation
Adaptive forms and document-based
workflows
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
37
Business Process Automation -- ROI
ROI equals:
(Weekly hours saved per person via increased process visibility
+ Weekly hours saved in adaptive forms input
+ Weekly hours saved eliminating re-keying effort and transcription errors)
x (# of users) x (average hourly compensation)
Divided by:
(Users’ share of the implementation cost)
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
38
GO DO THIS
Show your CFO these capabilities in scenarios relevant to him/her:- E.g., create a basic approval workflow a Finance site
document library
- Show an adaptive form for a Finance workflow
Pay close attention to Microsoft’s signals about forms (SPC preso), and give Microsoft YOUR feedback: http://officeforms.uservoice.com/
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
39
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
4. Business Process Automation
5. Line-of-Business Integration
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
40
Line-of-Business Integration
Accounts Payable Automation via:- KnowledgeLake and Dynamics GP
- BottomLine and Dynamics AX
Business Portal solutions for Dynamics- Key functions: requisitions, time and expenses
- Key benefits: friendlier UI, lower license costs, like/with
- Pre-built “Centers” for:
• Sales
• Employees
• Customers
• Finance
Duet for SAP
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
41
Line-of-Business Integration
Integrated solutions for scanning paper documents into SharePoint and ERP systems
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
42
GO DO THIS
Seek out and understand opportunities to tie in your LOB applications to SharePoint- Consider carefully read/write considerations
- Consider benefits in saving LOB system license costs
Make sure your ERP or CRM partner is SharePoint-conversant, and vice-versa, or that there is a good working relationship there- “It’s just a SQL database” is not what a CFO is looking to
hear.
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
43
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
4. Business Process Automation
5. Line-of-Business Integration
6. Governance, Risk and Compliance
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
44
Governance, Risk and Compliance
What It Is1. Using SharePoint to facilitate
Organizational Governance• Compliance Portals• Controlled Document
Stores
2. Ensuring that SharePoint is well-governed• Reporting against
permissions• Reporting against usage
(e.g., most frequently searched terms)
• Monitoring security of your data
Why It’s Valuable- Auditability (“Show me
everything this user has access to”)
- Protection against attrition
- Better user experience = more productive users
- More efficient administration
- IT ALLOWS CFO’S TO SLEEP AT NIGHT
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
45
SharePoint Provides Governance, Risk and Compliance Tools
Ability to configure audit settings at a
library level
Search reports
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
46
SharePoint Provides Governance, Risk and Compliance Tools
Extranets to securely share content with auditors and other external users
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
47
Governance, Risk and Compliance -- ROI
ROI equals:
(Cost per instance of non-compliance)
x (reduced probability of non-compliance)
x (# of users) x (average hourly compensation)
PLUS: ALL THAT EFFICIENCY STUFF WE DISCUSSED ALREADY AND YOU’RE PROBABLY TIRED OF HEARING ABOUT
Divided by:
(Overall implementation cost)
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
48
GO DO THIS
Familiarize yourself with the key vendors who enhance GRC for SharePoint- NextDocs – for 21 CFR Part 11 compliance
- HiSoftware for compliance, privacy and security
- ControlPoint for permissions and security management
- AvePoint’s compliance suite
Have your governance plan in place
Ensure that your users understand the basics of security and permissions (Bobby’s session today)
Be ready to show your CFO how you prove security and compliance
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
49
7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
4. Business Process Automation
5. Line-of-Business Integration
6. Governance, Risk and Compliance
7. Business Intelligence
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
50
Business Intelligence
What It Is- Dashboards, scorecards and
report libraries securely accessible via browser
- Integrated with Excel and/or SQL Server
- Reporting
- Analysis
Why It’s Valuable- Efficiently answers the
questions we know we have
- Enables analysis to formulate answer the “Why” questions and ask new questions
- Enables “pull” or “push” reporting
- Enables actionable BI
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
51
Business Intelligence
Create interactive charts and reports
Customize and publish your reports to SharePoint
Analyze trends
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
52
Business Intelligence
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
53
Business Intelligence – GeoSpatial Info
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
54
Business Intelligence -- ROI
ROI equals:
(Weekly hours saved per person in report creation
+ Weekly hours saved via ready access to needed metrics
+ Weekly hours saved eliminating re-keying and transcription errors)
x (# of users) x (average hourly compensation)
PLUS: THE BENEFIT (INCREMENTAL REVENUE, COST AVOIDANCE) OF MAKING BETTER, TIMELIER DECISIONS
Divided by:
(Overall implementation cost)
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
55
GO DO THIS
See the excellent PowerBI videos from Microsoft
Understand/inventory (or hire an expert to do so) your line-of-business applications and source systems
Have a plan for data normalization across systems
Build a demo for your CFO that is “contextual” – containing data and scenarios that are meaningful to him/her.
(Counter-intuitively): DON’T MAKE IT TOO PRETTY. Several CFOs who we have shown data visualizations to have requested simpler, tabular data.
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
56
Summary: 7 Reasons Your CFO Should Care About SharePoint
1. Basic Collaboration and File Sharing
2. The Finance Portal
3. Enterprise Content Management
4. Business Process Automation
5. Line-of-Business Integration
6. Governance, Risk and Compliance
7. Business Intelligence
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
57
Lagniappe
Don’t ever give your CFO something written in red ink, or a red pen to sign something with.
Blog: “Stuff Accountants Like”
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
58
GO DO -- Final
Talk ROI The More Workloads, The Better Return on Fixed
Costs Start Small, Think Big, Move Fast GO GET YOUR PROJECT FUNDED
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
Q & A
The slides for today’s program will be published to my SlideShare (mikegil)
Mike Gilronan
mike.gilronan@mcgladrey.com- mikegil.typepad.com
- @mikegil
facebook.com/McGladreyTech
twitter.com/McGladreyTechtwitter.com/McGladreyERPtwitter.com/McGladreyCRM
Gold Sponsors
Platinum Sponsors
Bronze Sponsors
Diamond Sponsors
Silver Sponsors
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
Thank You!!!Please Don’t Forget:• Sponsors• Evaluations
61
© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.
This document contains general information, may be based on authorities that are subject to change, and is not a substitute for professional advice or services. This document does not constitute assurance, tax, consulting, business, financial, investment, legal or other professional advice, and you should consult a qualified professional advisor before taking any action based on the information herein. McGladrey LLP, its affiliates and related entities are not responsible for any loss resulting from or relating to reliance on this document by any person. McGladrey LLP is an Iowa limited liability partnership and the U.S. member firm of RSM International, a global network of independent accounting, tax and consulting firms. The member firms of RSM International collaborate to provide services to global clients, but are separate and distinct legal entities that cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party. McGladrey®, the McGladrey logo, the McGladrey Classic logo, The power of being understood®, Power comes from being understood®, and Experience the power of being understood® are registered trademarks of McGladrey LLP. © 2013 McGladrey LLP. All Rights Reserved.
McGladrey LLP is the U.S. member of the RSM International (“RSMI”) network of independent accounting, tax and consulting firms. The member firms of RSMI collaborate to provide services to global clients, but are separate and distinct legal entities which cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party.
McGladrey, the McGladrey signature, The McGladrey Classic logo, The power of being understood, Power comes from being understood and Experience the power of being understood are trademarks of McGladrey LLP.
© 2012 McGladrey LLP. All Rights Reserved.
McGladrey LLP
800.274.3978www.mcgladrey.com
top related