how zi created a successful hr framework

4th Annual HRM for Oil & Gas

Establishing a successful HRM framework through strategies, roles and structures18th Oct. 2010

Presented by: Wael Albassam

Zamil Industrial | Areas of Discussion

• Recruiting the right people in the right job in line with the organization’s goals, growth and expansion plans

• Designing effective job descriptions

• Creating a healthy work environment & Retention 

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Zamil Industrial | Agenda of Presentation

1- Zamil Industrial

2- Three areas of discussion to successful HRM - Recruitment / Job Descriptions / Work Environment

3- Three perspectives for each area: - Strategy / Roles / Structure

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Zamil Industrial Investment Company (ZIIC)

• What is ZI ?

• Why ZI ?

Zamil Industrial Investment Company (ZIIC)

• An Industrial Manufacturing and Fabrication group. It covers five (5) key sectors:

• Steel Sector

• HVAC Sector

• Glass Sector

• Insulation Sector

• Concrete Sector

• Other Companies

Zamil Industrial | 3 Areas of Discussion

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Recruitment

Work Environment & Retention

Job Descriptions

Successful HRM

Framework at ZI

Zamil Industrial | 3 Perspectives

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Zamil Industrial | Perspectives

• Strategies:

Definition

Approaches

Development

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Zamil Industrial | Perspectives

• Roles: - Who does what?

HR & BU perception Best managers of HR & BU Trust & Communication

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Zamil Industrial | Perspectives

• Structures:

Visualize ideas

Clarify concepts

Show challenges in processes

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Zamil Industrial | Recap agenda-Recruitment

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Zamil Industrial | Recruitment

• Recruitment strategy at ZI:

Adopting a proactive recruitment style through defining requirements’ quantity and quality to improve customer satisfaction with focus on filling vacancies from within(MCDP)

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Zamil Industrial | Recruitment

• Recruitment Roles at ZI:

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HR BU

Increase sourcing efficiency Transparent & responsive to HR plans

Maximize MCDP effectiveness

Positive & cooperative on short listing & interviewing

Zamil Industrial | Recruitment

• Recruitment Structure 1 at ZI: Local Recruitment

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Defining Requirements

Attracting Applicants

Short Listing Assessing

SelectingHiring

Zamil Industrial | Recruitment

• Recruitment Structure 2 at ZI: Overseas Recruitment

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RequisitionContact Agents

Short Listing CV’s

Travel & Interviews

Selecting &

OfferingHiring

Visa Processing

Zamil Industrial | Recap agenda-Job Descriptions

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Zamil Industrial | Job Description

• J/D’s Strategy at ZI:

Follow the international standards in creating and updating J/D’s for all current jobs & relating it to all HR functions.

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J/DRecruitment

Career Development

Performance Management

Org. Development

Comp. & Ben.

Zamil Industrial | Job Description

Basic Parts of a J/D:

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1- Job Purpose 4- Job Content

2- Key Accountabilities ( KRA’s)

5- Qualifications, Experience, Competencies

3- Performance Indicators (KPI’s)

6- Job Dimensions

Zamil Industrial | Job Description

• J/D’s Roles at ZI:

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HR BU

Interview Transparent & clear

Draft & Discuss Challenge

Implement Commit

Update Consider dynamics

Zamil Industrial | Job Description

• J/D’s Structure at ZI:

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Interviews Draft J/D Final approval

Discussion

Zamil Industrial | Recap agenda-Work Environment & Retention

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Zamil Industrial | Work Environment & Retention

• Work Environment & Retention at ZI:

-High rates of Turnover & Attrition

- Attract & retain using C.&B. or Learning & Growth

- Analysis of satisfaction surveys & exit interviews

- Two clusters of factors 

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Zamil Industrial | Work Environment & Retention

• Work Environment Factors:

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Physical W.E. Factors Human W.E. Factors

Workplace Location Leadership & Inspiration

Workplace Facilities ( toilets..etc) Informal /Friendly communication

Office Furniture, lights, noise Transparency

Org. Safety & Health Flexibility

Appliances & Technology Employee Value Proposition

Food’s place and quality Social Activities

Accommodation Teamwork Spirit

Zamil Industrial | Work Environment & Retention

• W.E. & Retention Strategy at ZI:

- Becoming an employer of choice through improving the physical & human work environment factors 

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Zamil Industrial | Work Environment & Retention

• W.E.& Retention Roles at ZI:-People don’t leave organizations, they leave managers!

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Role of Executive management

Role of Direct Superiors

Work Environment Factors

Physical W.E. Factors

Human W.E. Factors

Zamil Industrial | Work Environment & Retention

• W.E.& Retention Structures at ZI:

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ORGANIZATION

Retention of Saudi

Employees

Physical Work EnvironmentFactors

1. Workplace Facilities (toilets, etc.)

2. Office Furniture, Lights, Noise

3. Org. Safety & Health

Human Work EnvironmentFactors

1. Informal/Friendly Communication

2. Flexibility3. Employee Value Proposition

Work Environment

Zamil Industrial | Conclusion

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Recruitment

Work Environment & Retention

Job Descriptions

Successful HRM

Framework at ZI

Thank YouWael.albassam@ziic.com