hr4 you - abb

Efficiency. Synergy. Excellence.

HR Tech Europe 2014, Amsterdam

Creating an outstanding user experience

Stefan Koenig, HR Excellence, ABB Switzerland – October 23, 2014

Business context

Yearly survey (2011 – 2013)

Overall improvements year on year, but efficient systems

and tools remained our weak spot

Specifically on systems and tools:

User friendliness

Number of different tools

Information about processes

Data accuracy

HR customer survey

Octiober 23, 2014

© ABB

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Octiober 23, 2014

© ABB

| Slide 3

Imagine…

… a substantial step change in HR.

… leading edge services to line managers and employees.

… optimal access and navigation to all HR topics.

… «google-ization» of HR.

… HR at your fingertips with tools that are fun to use.

HR4YOU

Our focus during the project

Octiober 23, 2014

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Efficient systems & tools

What to focus on?

Octiober 23, 2014

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HR Data HR Information HR Processes

Efficient systems & tools

How does the market benchmark look like?

Octiober 23, 2014

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Intranet Portal Workflows Business warehouse

+ Corporate look & feel

+ User friendly

- No intelligence

- Static information

+ Intelligent / automated

+ Easy to access

- User unfriendly

- ERP look & feel

+ Live data analysis

+ Access customized

- Complicated

- Weak graphical interface

+ Reduction to 3 different tools

HR Data HR Information HR Processes

HR4YOU

Our focus for today

Octiober 23, 2014

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Benchmark: Reduction to 3 different tools

HR Data HR Information HR Processes

HR4YOU: Reduction to 1 platform

HR4YOU

Advantages for having one platform

Octiober 23, 2014

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+ Corporate look & feel

+ User friendly

+ Intelligent / automated

+ Easy to access

+ Live data analysis

+ Access customized

HR4YOU: Reduction to 1 platform

- No intelligence

- Static information

- User unfriendly

- ERP look & feel

- Complicated for «normal» users

- Weak graphical interface

HR Data HR Information HR Processes

HR4YOU

The (r)evolution of HR processes

Octiober 23, 2014

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| Slide 9

High

Low

User

Fri

en

dli

ness

High Low Level of Automation

Userization YO

HR Portal

YOUr easy access

Octiober 23, 2014

© ABB

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HR Data HR Information HR Processes

Solution demonstration

HR4YOU

The new HR portal

Octiober 23, 2014

© ABB

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Targeted information

New employees

Line Managers

New Line Managers

Talent Launch Pool members

4 languages / 400 pages each

Favourites

Intelligent web portal functionalities

Modern ABB look & feel

Simplified information

HR4YOU

HR processes which save cost

Octiober 23, 2014

© ABB

| Slide 12

Modern ABB look & feel

Easy to access via HR portal

User-friendly

Single sign-on

User dependent process selection

In process document creation

Automated filing of documents

Significant time & cost saving

Environmental friendly

HR4YOU

Analyzing HR data – easy as 1-2-3

Octiober 23, 2014

© ABB

| Slide 13

Modern ABB look & feel

Easy to access via HR portal

User-friendly

Easy drill-down functionalities

Comparison functionality

Interactive, animated graphics

Role dependent access rights

Easy export functionalities

All ABB color schemes

And many more…