iconnect 2015 – the coca cola enterprises intranet

iConnect 2015 – the Coca-­‐Cola Enterprises IntranetJonathan Phillips, Snr Manager, Digital Communications

Coca-­‐Cola Enterprises

iConnect 2015 – the Coca-­‐Cola Enterprises IntranetJonathan Phillips, Snr Manager, Digital Communications

Coca-­‐Cola Enterprises

2008

Mar 2015

2012 2012-­13

• Intranet Consolidation

• Teamsites for Collaboration

• Globalization• HR Self-­Service• SAP Integration with SharePoint

• Online Profiles

Our intranet journey

• SharePoint 2010 Upgrade

• MySitesImplementation

• Executive Blogs• Video Business Updates

• Comments

• Chatter• Executive Video Blogging

• Likes & Tagging• Success Factors Integration

• SharePoint 2013 database upgrade

• iConnect Mobile

• Search Center• iConnect Express• Activity Feeds• Improved news• Stronger transactions

• Richer mobile experience

H1 20152015+

iConnect4

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CommunicationsCollaborationsTransactions

But we’re now delivering engagement, advocacy, product information, financial performance updates, livechat assistance, people profiles, improved search, improved news, improved

applications

Research-­led redevelopment of iConnect header and menu

We think mobile-­first

1. Meeker Report 2013;; 2. GSA 2013;; 3&4 McKinsey 2014

Accessed 150 times a day on average 1

• Mobile likely to be primary device for enterprise email, social channels and intranet technologies

• Enterprise content is fighting for attention against hundreds of other distractions

• We write for mobile

• Short, bite-­sized updates to fit into these communication moments

7.2 billion connections by end

2014 2 • Employees will be using multiple devices each a mix of business and pleasure application

• Our content is competing against 100s of other distractions. It needs to be compelling4G/LTE/Wifi

improvements 3 • Data becomes cheaper enabling richer content

• Mobile video is GO.

Responsive for every device and circumstance

Deep reach digital workplace

Customers &

Stakeholders

Public

Employees

Managed Content Social Collaboration StructuredCollaboration

Transactions

This is our

Digital Workaplce

Jonathan PhillipsSenior Manager, Digital Communications

jonphillips@cokecce.com

@digitaljonathan