influencers - don't find 'em. make 'em
Post on 12-Apr-2017
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InfluencersDon’t chase ‘em. Make ‘em
Ian Lurie @portentintCEO, Portent portent.com
I am unqualified
I am not an influencer
I have no idea how this works
Influencer marketingReaching out to the individual whose effect on the purchase decision is in some way significant or authoritative
Influencer marketingReaching out to the individual whose effect on the purchase decision is in some way significant or authoritativeAnd getting them to talk about you
There had to be a sekrit method
There had to be a Sekrit method
In which I meditate on the meaning of influencer marketing, and enlightenment occurs.
Influencer marketingReaching out to Paying the individual whose effect on the purchase decision is in some way significant or authoritative so that they’ll talk about you
this… is cnn.
There had to be a Sekrit method
Well, shit
Sekrit methodHow we picture Influencer Marketing
How clients picture it
How Influencer Marketing works
influencer = find_influencer()
if influencer paid:hold breath
if influencer foot_in_mouth:apologize audienceapologize bossprint resume
if influencer success:print “woo hoo!!!”
This works. Do it.
But diversify.
Influencer Recruitment
© 2017 Ian Lurie All Rights Reserved
Influencer RecruitmentListen for a compliment
Ask permissionCreate a post
Promote it
Ask Listen For a Compliment
Sprout
HootsuiteHootsuite
Or search
(on Facebook, scroll all the way down)
Search forBrand mentionsNames of employeesLocalitiesBoard membersProductsServicesMisspellings
The compliment should stand out from a normal “hey, nice job!”
“You guys are great”
“Last week I called your company needing help with my Capybara, Lucy. She was peeing everywhere. My husband was ready to cook her. You helped us out. Now all is well again. Thank you!!! You rock.”
Someone said something nice!
OMG maybe he’s famous and he’ll get us thousands of visitors and we’ll be famous and can expand our Capybara preserve and then we can win a Nobel Prize for Capybara Therapy and retire somewhere nice with lots of capybara…
Or not
Listen. Do not fish for compliments.
Ask Permission
This is a voluntary spokesperson. People want their friends and favorite brands to succeed. Don’t hesitate to ask.
Get it in writing. Explain who will see the post.
Ask if you can keep their social account name attached.Ask if you can tag them.
”Aw, c’mon, they won’t mind”
“I was being sarcastic”Name withheld, 2006
“You guys are c---------rs”
To 5,000 followers, 2011
Generate A Post
Share it on your page. Now it’s a post.
Keep editorializing to a minimum
Say thanks
Do not alter ever never ever ever
Promote The Sucker
Promote to your followers
Similar interests
Stay “nearby”Don’t promote to the whole freakin’ world
Set a crazy budget (four figures wooo)
(stay within the relevant social site)
Congratulations! It’s a baby influencer!!
Instead of paying an influencer to say something nice
We found someone who said something nice and recruited them
I mean, there are cheaper influencers…
What About Twitter?
Tweet
Yaaaay!!!!
Retweet
Booooo!!!!
A simple process, really
Include user content in your ad But get permission
What About LinkedIn?
Nope
What About Instagram?
Yep
“OK, but what’s the ROI?”
Don’t do this.
Summer campPrinted letter from parent
Scanned itSpent $500 to re-share
Parents got excited and told friends
Client gave parents a little $$$ at the canteen
Comment SentimentZero. Zilch. Nada.
Camp:10,000 users reached3,000 engagementsCost: $.18/engagement
Five confirmed new campers$2,000 each
For $500
Brick and mortar retailerNice letter posted by a customer
Brick and mortar retailer:Spent $1,500 to re-share on client’s page
Oh, yeah, and people started talking about it in Yelp reviews
Comment Sentiment1 negative in 280+ comments
Brick and mortar retailer:83,000 users reached4,000 engagementsCost: $.38/engagement(search CPC $3.36)
For $1,500
Average customer = $500
Break-even if you convert:.006% of reached or.1% of engaged
This works
Traditional influencer marketing? Yes!!!
But don’t limit yourself
Recruit your own influencers
ListenAskPost
Promote
The Slides and Stuffportent.co/small-influence
CEO, PORTENTportent.com@portentintian@portent.com
I don’t recall, senatorThe Slides and Stuffportent.co/small-influence
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