infographics - remote support base 5.50

Support Expressis packing

5.50 RC Update

beanywhere.com

Console

Technicians

Startcontrol.com

More PermissionsRestrain techs from knowing the request details before opening a session. Also, limit techs to view only the first pending request in their consoles.

In the Admin AreaMark requests as urgent through the Admin Area.Also, decide which techs have permissions to do so.

Urgent RequestsSessions can now be identified as urgent, directly on the Console.

During a sessionTransfer a request and let your fellow technician know that this is an urgent matter.

inSight Lite informationavailable to all PCs Advanced System Information of every computer will be automatically collected and available on the Admin Area.

New Agent for MacSeamless and fast remote control of computers with Mac OS X 10.7 or better, supporting multiple users, screen share, restart and reconnect and multi-tenant authentication.

Find all the major features introduced by the new BASE version. Aditionally, the overall performance

has been increased and bugs corrected.

What the new

My Computers