innovation at the reference desk
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A presentation by Stephen Francoeur at the Suffolk Cooperative Library System, 23 November 2009.
TRANSCRIPT
Innovation at the Reference Desk
Stephen Francoeur23 November 2009
Presentation to the Suffolk Cooperative Library System
Companion Website
http://sites.google.com/site/innovationattherefdesk/
Points of Service
Self Help
Research Consultations
Outreach Reference
Learning Commons
Instruction and Reference
Image CreditsSlide 1: NJLA: New Jersey Library Association. “Douglass ref desk.” Flickr, 9 October 2009. Web.
Slide 3: Dux, Kriz. “Langjökull (2008.05.31) #11.” Flickr, 19 September 2008. Web.
Slide 7: misterbisson, Casey. “Lichen.” Flickr, 25 March 2006. Web.
Slide 9: springm/Markus Spring. “Fisherman with sailfish, Batticaloa, Sri lanka II.” Flickr, 2 February 2009. Web.
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