insidesales.com salesforce acceleration platform

Post on 13-Sep-2014

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DESCRIPTION

The InsideSales.com "Salesforce Acceleration Platform" can position your sales teams (inside and outside/field) to improve results by 15-25% over a standard Salesforce environment. This overview provides a few details on how this improvement has been achieved by major enterprise firms to date.

TRANSCRIPT

•  Sales Operation Review •  Corporate Review •  IS Solution Pillars

•  Communication Platform •  Gamification •  Predictive Analytics •  Data Visualization

•  Q&A – Next Actions

• #1 Sales Acceleration Platform

• #2 Paid AppExchange Application

•  Inside & Outside Sales Solution

• Enterprise Level Reliability/Security

• #75 on Tech 200 Fastest Growing

• HQ: Silicon Slopes, UT

marketing automation

CRM

Lead and CRM Process Flow

“Improve human performance within the sales and collections process by unlocking science via big data findings”

75-150% Production Improvement

30-60% RPC Improvement

15-40% TQO Improvement

30% Top Line Improvement

*Complete Data and Audio Capture

*Data Visibility

*Data Learning’s Every Day!

• Review sales operation

• CLOSERS methodology

• Refine inside-outside approach

• Refine inside-outside integration

• Optimize structure with technology for each

Sales Acceleration Technology

•  Communications   Telephony, email, text, social

•  Gamification   Sales motivation, adaptive notifications

•  Predictive Analytics   Sales sequencing, learning machine

•  Data visualization   Immersive data experience

voice | email | sms | fax

•  Local Presence

•  Leave Voice Message

•  Local Presence

•  Leave Voice Message

•  Reduce result “clicks” by 75%

•  Native Salesforce Reporting

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists 8 AM 9 AM 10 AM

Typical Approach

11 AM 12 PM

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists 8 AM 9 AM 10 AM

Dynamic Seek Lists

11 AM 12 PM

•  VP Marketing

•  10am-11am local time

•  East coast

•  Latest trade show

•  Dialed less than 6 times

•  Last dial at least 3 days ago

Dynamic Seek Lists

•  Local Presence

•  Leave Voice Message

•  Native Salesforce Reporting

•  Dynamic SEEK Lists

•  Immediate Response

100x more likely to contact

21x more likely to qualify

•  Additional Inbound Fields •  Missed Call Tracking •  Inbound Numbers Performance •  Inbound Service Levels

•  Required Intro Message on ACDs •  Flexible ACD Routing Options

• Flexible recording options

• New employee training opportunity

• Management call monitoring

• Complete auditability

• Salesforce 1 based mCall

• Remote workforce based

• Ensure retention follow up actions

• Outside KPI’s for PowerStandings

• Complete activity & call auditability

• Hourly push reporting options

•  Click to Call (+ custom #’s)

•  Any Object

•  Automatic Call Logging

•  Syncing with C2C Panel

•  Pre-Recorded VM

•  Local Presence

•  Caller ID Display

•  Call Recordings

•  Call Monitoring

mCall

points| leaderboards | badges

•  Points

•  Leaderboards

•  Badges

•  Throwdowns

•  Notifications

notify| sort| score

Excellent Likelihood

Average Likelihood

Poor Likelihood

•  Neural Score •  Likelihood to Qualify & Close

Typical List

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

Typical List = High Contactability

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

Neural Sort = High Contactability

•  Neural Score •  Likelihood to Qualify & Close

•  Neural Sort •  Likelihood to Contact

•  Data: Historic, Geo, Consortium

•  Neural Score

•  Neural Sort

•  Neural Notifications

Variant #2 – Tell it to me nice Careful, John Smith has almost passed you in the King Kontactor challenge.

Variant #3 – Tell it to me colorfully "Stay on target!" – John Smith is close to passing you in the King Kontactor challenge. Keep working, and stay on top!

Variant #1 – Tell it to me straight John Smith is one contact away from passing you in the King Kontactor challenge.

Variant #4 – Punch me in the face! "Perhaps you are not as powerful as we thought . . ." – John Smith is about to pass you in the King Contactor challenge. Time to focus and stay ahead.

display| engage| predict

immersive data experience

Sales Operation Center

communication gamification prediction data visualization

“The Key” -Charlie Fenning

“62% incease in contacts, 18% increase in Sales”

- Jack Baldwin

“Increased Productivity 10 Fold”

- Chris Jensen

“Major Revenue Increase” - Mike Hansen

“The Key” – Charlie Fenning

“62% increase in contacts, 18% increase in Sales” – Jack Baldwin

“Incresed Productivity 10 Fold” – Chris Jensen

“Major Revenue Increase” – Mike Hansen

“The Key” -Charlie Fenning

“62% incease in contacts, 18% increase in Sales”

- Jack Baldwin

“Increased Productivity 10 Fold”

- Chris Jensen

“Major Revenue Increase” - Mike Hansen

• Detailed Demonstration

• Formal Proposal -ROI Development

• Client conversations

• Revenue Acceleration Service

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