inspiring accessibility, usability, and sustainability

Inspiring Accessibility,Usability & Sustainability

Introduction Barbara Haven @bhaven in social media

Employed by California Office of Technology Services

Furlough gives me time for a startup

Disclaimer: I’m speaking as an individual. My views are not necessarily those of my employer. I am NOT representing their strategies, plans, or opinions.

ReportingTransparency.ca.gov

Specifically

Usability: 5 E Words

Egovernment is open to “ewords”

Introduce to justify expenditures

EffectiveCompleteness - was the task fully completed? Were the user's goals met?

Accuracy - was the task completed successfully? Did the user get the right or correct result?

EfficientSpeed - was the user able to complete the task quickly?

Effort - was the user able to complete the task without undue cognitive effort?

Engaging

Pleasant - did the user have a pleasant experience when working on the task?

Satisfying - was the user satisfied by the way in which the intranet supported their work?

Error tolerant

Error prevention - did the user interface help users avoid making errors?

Error recovery - if the user made an error, did the interface assist them in making a successful recovery?

Easy to learnPredictability - was the user able to work with some certainty because the user interface built on their previous knowledge?

Consistency - was the user able to benefit from knowledge or shortcuts gained in other parts of the site?

DevicesHow many people access webpages with tiny screens? iPhones or other small screens?

How many access on more than 2 devices?

Accessibility

Conform with Section 508 Standards (legal)

Web Accessibility Day was Sept. 22, 2009

Others’ Experience

Stories: 1st step = listening

Paper Currency

As Your World Changes bloghttp://AsYourWorldChanges.wordpress.com/

Resources Delicious.com/bhaven

Accessibility

Usability

Sustainability (AKA green)

Test! Test Online with Cynthia Says

Use Emulators

Check http://webtools.ca.gov/

Impose on your friends

Avoid Flash on iPods

Another State’s Government

World Usability Day

World Usability Day 2009

Theme: Sustainability

November 12, 2009

Plan Something

Text

Sustainability

Sustainability

"Design for your lifetime not your primetime."—Marc Harrison

Thank You

Barbara.Haven@gmail.com

Barbara.Haven@state.ca.gov

http://delicious.com/bhaven/accessibility

Colophon

Developed using iWork Keynote presentation software and template

Live presentation used the Remote application on my iPod Touch