inspiring and motivating teams

Inspiring and Motivating Teams

Phil WylieJune 17th, 2010

Toronto, ON

It’s

1:45 PM

The NAP zone

Inspiring and Motivating Teams

Phil WylieJune 17th, 2010

Toronto, ON

Inspiration (def’n): arousing to a particular

emotion or action

Pic of obama surrounded by supporters

Inspiration

Inspiration (def’n): arousing to a particular

emotion or action

What do you want to inspire?

Inspiration is powerful

Picture of berlin wall falling?Anything is possible

Results!

How to Inspire and Motivate

What is it that inspires people?

Vision

Cause

Idea

Injustice

Competition

8 Steps to SuccessCreate a vision with your team

Find your

vision

Connect them to the vision

Team Vision Finder• What is it that we do that makes a difference?• What do we do that no one else does?• What do we do better then anyone else?• How do we have a positive impact on those

around us (the company or the world)?• How can we help our organization be the best?• At the end of the day, why do we come to work?• How can we make work more fun?

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group

Behavior

Behaviors• What behaviors helps us achieve our vision?• What behaviors are unproductive?• What behaviors are unacceptable?• What behaviors should be encouraged?• How will we communicate when unacceptable

behaviors occur?• How will we recognize when effective

behaviors occur?

Communicate!!

Lead by example

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people

Get to know your people

Motivational Profiles• Career aspirations• Strengths (likes)• Areas for development (dislikes)• Communication styles• Feedback preferences• Work styles (time, details, etc..)• Recognition preferences• Behavioural profiles (Big Five)• Life values

One on one meetings• What 3 things are you working on right now?• What’s something that you’re better at now

then a month ago?• What things do you want to get better at?• What’s your plan for developing those skills?• What can I do to help you?• How can we do a better job?

Be consistent

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each other

Get to know your team

Team Dynamics• Seniority, mentors• Strengths (likes)• Areas for development (dislikes)• Establish communication methods• Establish team work style (time, details, etc..)• Establish shared values • Stage of team development• Celebration preferences

Get your team to

knoweach other

Encourage sharing

Encouraging Team Dynamics• Have ‘buddies’ for new staff• Have people work together on projects• Identify mentors/proteges• Rotate assignments• Identify learning roles on projects• Present back success stories• Celebrate together

Team meetings• What 1 thing have you accomplished that you

are most proud of since the last meeting?• What 1 challenge are you facing?• What 1 new skill have you learned?• What 1 complaint have you heard about our

team or process?• What 1 (new) thing can we start doing or

doing differently to make things better?

Your Role

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each otherTrack the team’s work

Track your team’s work.

What gets measured, gets done…

Identify

major

milestones

Things to track• Ongoing accountabilities• Projects• Timelines• Who is in charge• Learning Opportunities• Ideas• How you will celebrate

Project Milestones Success Measures TimelineSupport Required Project Lead

Learning Goal For Celebration

Intranet launch Needs analysisInterviews with all key stakeholders 9/18/2010 interview questions Joel Frank, Ted Lunch out.

Sign off on needs analysis from sponsors 10/31/2010 template Lisa Grant, April

Friday afternoon off.

Project scope

Creation of project scope with all deliverables 11/31/2010proj. mgmt. training Jim Ted Breakfast on boss.

Sign off on scope from key stakeholders. 12/15/2010 meeting assistance Maggie Grant

1/2 day for professional development

Design workDeliverables met on time. 3/31/2011 tracking software Hank Jim, Maggie Amazon gift cards

Test site launched. 4/15/2011server spacecoding training Frank Joel, Lisa

Presentation to rest of company

User testing completed. 6/10/2011satisfaction survey Ted GrantPick of tasks on next project

Main site launched. 8/10/2011communication plan April Ted

Demo to executive team

Don’t micro

manage

Set clear expectations

Communicate!!

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each otherTrack the team’s workEmpower your team

• Valuable• Able• Responsible

Tell them what, (and why) let them figure

out how

Motivation = Autonomy + Mastery + Purpose

Set S t re tc h Goals

Involve in decision making

What happens on a great day?Progress 50%

Instrumental Support 31%

Interpersonal Support 21%

Collaboration 10%

Important work 4%

Implications for managers

Provide meaningful goals

Provide resources

Provide encouragement

Protect staff from irrelevant demands

Change goals autocratically

Be indecisive

Hold up resources

Allow setbacks to occur

• *HBR January 2010 What Really Motivates Workers

Nothing is more demotivating than a

setback.

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each otherTrack the team’s workEmpower your teamDevelop their skills

Provide Support

Help Grow Your Staff

Set them free!

Ways to Develop Staff• 70-20-10• New responsibilities• Learning projects• Trying something new• Book/Blog of the month club• Let them make mistakes• Give them parts of your job

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each otherTrack the team’s workEmpower your teamDevelop their skillsCelebrate success

Life is short

Don’t take work too seriously

Try to enjoy every day!

Ways to Celebrate• Lunch out• Friday afternoon off• Team building meetings/activites• Dress down days• Potluck• Get out of the office• Have fun...!

8 Steps to SuccessCreate a vision with your teamDefine behaviors for your group Get to know your people Get to know your team and have your people get to

know each otherTrack the team’s workEmpower your teamDevelop their skillsCelebrate success

Thank you!!

Philwylie@hotmail.comhttp://philwylie.blogspot.com