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InterimDICTISO-AlignedDocumentsResourceManagementManual

TableofContents Numberof

Pages1.Recruitment,SelectionandPlacement 4

2.TrainingandDevelopment

2

3.FilingandLitigationofAdministrativeComplaints

4

4.RequestofCertificateforNoPendingCase 2

5.RegistrationandInsuranceofServiceVehicle

3

6.RepairofServiceVehicle

3

7.RequestforFuelandSupply

2

8.RequestforServiceDelivery(OutsideMetroManila) 3

9.RequestforServiceDelivery(withinMetroManila) 3

10.ProcurementofGoodsandServices

10

11.DisposalofRecords

3

12.IncomingCommunicationsfromoutside(printedmattersandmails

2

13.IncomingCommunications

2

14.OutgoingCommunications 2

15.RequestforCopyofDocuments 2

16.RequestforRepairofFacilitiesandEquipment 3

17.RecordsTransfer/StoragetoDICTRecordsCenter 2

18.RecordsTransfer/StorageintheNationalArchivesofthePhilippines

3

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-01Rev.No.0

Eff.Date:23February2017

Recruitment,Selection,andPlacement Page

01of04

PURPOSEToensurethatqualifiedandcompetentpersonnelarehiredtoperformtherequiredjobsidentifiedbyICTO.ToensurejobapplicantsthatequalopportunityandfairnessarebeingappliedinICTO.SCOPEThisprocedurecoversthestep-by-stepprocedureofrecruitment,selectionandplacement.

DEFINITIONOFTERMSRecruitment–referstotheprocessofdefiningajobandattractingapplicantsforthevacantpost.Selection–referstoaprocessofchoosingthemostappropriatecandidatetofillthepostfromamongallthosewhoapply.Placement–referstopositioningofpersonneltoactualjob/function/assignment.Applicant–referstoanypersonwantingtobeemployedatICTORECORDSRequisitionforEmployeeChecklistofRequirementsforApplicationActualdutiesandresponsibilitiesPerformanceEvaluationFile201FileChecklistofRequirementsforAppointmentREFERENCESOfficeOrderNo.009s.2015,(ProcedureintheSelectionofApplicantstoICTOfficePlantilla/Permanent

VacantSecondLevelPositions(SG11-17)OfficeOrderNo.006s.2015,SelectionProcessforSecondLevelVacantPositionsICTOMeritSelectionPlan2007CSCQualificationStandardsManual

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-01Rev.No.0

Eff.Date:23February2017

Recruitment,Selection,andPlacement Page

02of04PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Receiverequestforhiringofpersonnel ChiefofRequestingUnit RequestingUnitsendrequestforhiringofpersonneltoHRD.

*VacantpositionispublishedinCSCBulletinofVacantPositionsintheGovernment,andinotherthreeconspicuousplacesinICTO,incompliancewithRA7041.

Announce/postjobvacancytowebsiteandbulletinboards

HRDStaff

Conductdocumentscreening/evaluation/initialassessment

ofapplications

PSBSecretariat • Applicantsarerequestedtobringandsubmitsupportingdocuments,thelistofwhichisindicatedinAnnexA.

• Noticeissenttoqualifiednext-in-rankemployeestosubmitneededsupportingpapersiftheyareinterestedtobeconsideredforpromotion.

• Documentsofapplicantsarescreened/reviewedtodetermineifhe/sheisqualifiedfortheposition.Conductshortinterviewtoverifytheinformationwrittenontheapplicant’spersonalbio-dataandassesshis/herknowledgeandskillsonthepositionbeingappliedfor.

• Conductabackgroundinvestigationthroughphonecall.Previousemployer/sofapplicantsareaskedforconfirmationofreason/sforresignation,ifapplicable.Inconsistenciesfoundarelikewiseverifiedforclarification.

A

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-01Rev.No.0

Eff.Date:23February2017

Recruitment,Selection,andPlacement Page

03of04PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

InitialScreeningPassed?

Informapplicant

End

PSBSecretariat • Conductinitialscreeningbasedonthesubmittedrequirements.Shouldtheapplicantpassedpre-screening,theywillberecommendedforcompetencyandpsychologicalassessment.

• Ifnot,informtheapplicantregardingtheresultofhis/herapplication.

• PSBSecretariattosubmitlistofpre-qualifiedapplicantstoAssessorsandPsychologicalTestingCentersforcompetencyassessment/batteryoftests.

Conductassessmenttopre-qualifiedapplicants.Assessors/PsychologicalTestingCentersConductAssessmentforapplicants

SubmitAssessmentResultstoPSB

Assessors/PsychologicalTestingCenters AssessorswillsubmittothePSBtheapplicants’CalibratedScoresandrecommendations.ThePsychologicalTestingCenterswillsubmitresultsofbatteryoftests.

PSBvalidateassessmentresultandconducttargeted

interview

PSB Applicantsaresubjectedtotargetedpanelinterviewtovalidatetrackrecord,resultsofcompetencyassessmentandbatteryoftestsandtodetermineotherskills,capability,attitude,dispositionandothertraitsrelevanttothepositiontobefilled-up.

PSBdeliberate,rank,andrecommendtopfive

applicants

PSB PSBrecommendations,togetherwiththerankingoftop5applicantsbasedonthefinalcomparativescores,aresubmittedtotheExecutiveDirectorforapproval.

B

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-01Rev.No.0

Eff.Date:23February2017

Recruitment,Selection,andPlacement Page

04of04PROCESS FLOW PERSON/UNIT

RESPONSIBLEDETAILS

B

ExecutiveDirectorselectsapplicantdeemedmostqualifiedtoappoint

ExecutiveDirector TheExecutiveDirectorselectsfromamongthetop5applicantsdeemedmostqualifiedtoappointforthevacantposition.

PSBinformHRDDofthedecision

PSB UpondecisionbytheExecutiveDirector,PSBinformsHRDDoftheselectedapplicanttobeappointed.

Notifyapplicant HRDStaff HRDStaffnotifiesapplicanttoconfirmacceptanceoftheposition,andtosubmittheappointmentrequirements.

AppointmentpapersarepreparedandsubmittedtotheCivilServiceCommissionwithin30daysforapproval/attestation.

PositionAccepted?

InformPSBandAgencyHead

End

PrepareAppointmentPaper HRDStaff

AnnounceRecruitment,SelectionandPlacement

Result

HRDStaff HRDStafftopostresultsoftherecruitment,selectionandplacementconducted.

Conductnewemployeeorientation

HRDStaff HRDStafftoconductnewemployeeorientation.

END

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-02Rev.No.:0

Eff.Date:23February2017

TrainingandDevelopment Page

01of02

PURPOSETo ensure that ICTO personnel are competent enough to perform their jobs efficiently through provision ofappropriateTrainingandDevelopment(TandD)intervention.SCOPEThis procedure covers all activities from assessment up to the measurement of the effectiveness of theintervention.

DEFINITIONOFTERMSTraining–referstotheapplicationofformalprocesstoimpartknowledgeandhelppeopletoacquiretheskillsnecessaryforthemtoperformtheirjobssatisfactorily.(Armstrong’sEssentialHRMPractice/PAHRODF/CSCHRDPlanningGuidebook)Development – refers to unfolding process which enables people to progress from a present state ofunderstanding and capability to a future state in which higher level skills, knowledge and competencies arerequired. It is concernedwith ensuring that a person’s ability and potential, grows through the provision oflearningexperiencesorthoughself-directed(self-managed)learningRECORDSAnnualTrainingPlan201File

ResourceManagement

DocumentReferenceCode:

PM-HRD-06-02Rev.No.:0

Eff.Date:23February2017

TrainingandDevelopment Page

02of02PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

ReceiveaccomplishedCompetencyAssessment

Form

HRDStaff HRDreviewandvalidatetheaccomplishedCompetencyAssessmentForm

BasedontheCompetencySurvey,HRDtodeterminethemostapplicableTrainingandDevelopmentinterventiontobedeveloped.

ConductassessmentoftheresultsoftheCompetency

AssessmentSurvey

HRDStaff/HRDChief

DetermineTandDIntervention

PSBSecretariat FormulateTrainingandDevelopmentProgrambasedontheresultofthevalidatedCompetencyAssessmentSurvey.

DevelopTandDProgram

SubmitrecommendTandDProgramforapproval

HRDStaff/HRDChief SubmittherecommendedTandDProgramforapprovaloftheExecutiveDirector

Approved?

ReturnproposedTandDProgramanddraft

newproposal

HRDStaff/HRDChief • SubmittherecommendedTandDProgramforapprovaloftheExecutiveDirector

• RevisetheTandDProgramproposalifnotapprovedandre-submituntilapprovalisgranted

ImplementTandDProgram HRDStaff/HRDChief ImplementtheapprovedTandDProgram.ConductanimpactassessmentforallTandDinterventionsconducted6monthsafterimplementation.

Monitorandevaluateresults HRDStaff/HRDChief Evaluateresultsoftheintervention.

END

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-03Rev.No.:0

Eff.Date:23February2017

FilingandLitigationofAdministrativeComplaint Page

01of04

PURPOSEThisManual is intendedtoestablishprocedures inprocessingdocumentsandadministrativecases inordertoprovide support to different services/units of ICTO and to achieve the expeditious and just dispensation ofjusticeinadministrativeproceedings.SCOPEThis Manual shall cover the procedure in reviewing contracts, rendering legal opinion, and litigation ofadministrativecases.

REFERENCESExecutiveOrderNo.292“RevisedAdministrativeCodeof1987”RevisedRulesonAdministrativeCasesintheCivilService(RRACS)SpecialOrderno.009“DICTRulesofProcedureforDisciplinaryCases”SpecialOrderno.008“DesignatingtheMembersoftheDICTFact-FindingCommittee”

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-03Rev.No.:0

Eff.Date:23February2017

FilingandLitigationofAdministrativeComplaint Page

02of04PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

SubmitComplaint-Affidavit,AttachmentsandCertificateofNon-

forumShopping

ReceivingOfficer,OfficeoftheExecutiveDirector

• SubmissionofCompliant-Affidavit,Attachments,andCertificateofNon-forumShopping

• ReceivingOfficerchecksrequirementsastocompleteness

• Stamps“Received”onoriginalandreceivingcopy

EncodeDetailsintheDocumentTrackingSystem

Encoder,OfficeoftheSecretary • Fill-outFeedbackForm• EncodedetailsoftheCompliantintheDocumentTrackingSystem

• WritesDocumentTrackingNo.onthereceivingcopy

EndorsetheComplaint-Affidavit,AttachmentsandCertificateofNon-forumShoppingtotheLegalDivision

ExecutiveAssistant,OfficeoftheSecretary

EndorsetheComplaint-Affidavit,AttachmentsandCertificateofNon-forumShoppingtotheLegalDivision.

RecordsDetailsoftheComplaintintheLegalDivision’sDatabaseandForwards

ittotheChiefoftheLegalDivision

Clerk,LegalDivision • RecordsdetailsofthecomplaintintheLegalDivision’sDatabase

• ForwardsdetailstotheChiefofLegalDivisionfordistributiontoattorneys

Assignsthecasetotheattorneys Chief,LegalDivision

Evaluatesthecaseanddeterminesifallegationscambelitigatedunder

RRACS

Attorney,LegalDivision EvaluatesthecaseanddeterminesoftheallegationsinthecompliantcanbelitigatedunderRRACS:• IfthecasecanbelitigatedunderRRACS,he/sheshallendorsethecasetotheFact-FindingCommittee

• IfthecasecannotbelitigatedunderRRACS,he/sheshallrecommendforappropriatelegalaction

A

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-03Rev.No.:0

Eff.Date:23February2017

FilingandLitigationofAdministrativeComplaint Page

03of04PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

EvaluatestherecommendationoftheattorneyandendorsestotheFact-Find

Committee

Chief,LegalDivision • Evaluationoftherecommendationoftheattorney• EndorsementofthecomplainttotheFact-FindingCommitteewithnecessarycomments

• ConductpreliminaryinvestigationinaccordancewithSpecialOrderNo__

SubmissionofInvestigativeReportwithrecommendationandthecompleterecordsofthecasetotheDisciplining

Authority

DiscipliningAuthority • Ifthereisaprimafaciecase,issueeitheraformalchargeoranoticeofcharge

• Absenceofaprimafaciecasemeansthatthecomplaintshallbedismissed

B

PrimaFacie?Complaintdismissed

END

No

Yes

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-03Rev.No.:0

Eff.Date:23February2017

FilingandLitigationofAdministrativeComplaint Page

04of04PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

B

SubmissionofnecessarydocumentsrequiredbytheHearingCommitteeand

conductsformalhearing

HearingCommittee • ConductformalinvestigationinaccordancewiththeRevisedRulesonAdministrativeCasesintheCivilService,wheremeritsofthecasecannotbedecidedjudiciouslybythediscipliningauthoritywithoutconductingsuchinvestigationorwhentherespondentelectstohaveone.

• Commencetheformalinvestigationnotearlierthan10daysfromthereceiptoftherespondent’sansweroropentheexpirationoftheperiodtoanswer.

• Finishtheinvestigationwithin30daysfromtheissuanceoftheformalchargeunlesstheperiodisextendedbythediscipliningauthorityinmeritoriouscases.

• Submitwithin15daysafterconclusionoftheformalinvestigation,areportcontaininganarrationofthematerialfactsestablishedduringtheinvestigation,thefindingsandtheevidencesupportingsaidfindings,aswellastherecommendationstothediscipliningauthority.

Givesdecisionofthecase DiscipliningAuthority

END

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-04Rev.No.:0

Eff.Date:23February2017

RequestofCertificateforNoPendingCase Page

01of02

PURPOSEThisManual is intendedtoestablishprocedures inprocessingdocumentsandadministrativecases inordertoprovide support to different services/units of ICTO and to achieve the expeditious and just dispensation ofjusticeinadministrativeproceedings.SCOPEThis Manual shall cover the procedure in reviewing contracts, rendering legal opinion, and litigation ofadministrativecases.

REFERENCESExecutiveOrderNo.292“RevisedAdministrativeCodeof1987”RevisedRulesonAdministrativeCasesintheCivilService(RRACS)SpecialOrderno.009“DICTRulesofProcedureforDisciplinaryCases”SpecialOrderno.008“DesignatingtheMembersoftheDICTFact-FindingCommittee”

ResourceManagement

DocumentReferenceCode:

PM-LEGAL-06-04Rev.No.:0

Eff.Date:23February2017

RequestofCertificateforNoPendingCase Page

02of02

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Fill-outNoPendingCaseRequestSlip Clerk,LegalDivision • FillsouttheNoPendingCaseRequestSlipandsubmitssupportingdocuments.

• Clerkreceivesaccomplishedrequestslipandsupportingdocuments

EncodeInformation Clerk,LegalDivision Clerkencodesinformationoftherequester.

VerifyRecordsoftheRequester Clerk,LegalDivision ClerkverifiesrecordsoftherequesterfromtheLegalDivision’sDatabase.

• Ifwithoutcase,printcertificate• Ifwithcase,printcertificatewithcase/s

Note:Forretiredorseparatedemployees,theLegalDivisionmayreferthemattertoHumanResourceManagementSection(HRM)forverificationinthe201File.

SubmittoAuthorizedSignatoryforApproval

AuthorizedPerson

ReviewDocuments AuthorizedPerson

SignCertificate AuthorizedPerson

END

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-05Rev.No.:0

Eff.Date:23February2017

RegistrationandInsuranceofServiceVehicle Page

01of03

PURPOSETo ensure that the registration and insurance of all ICTO service vehicles follows the set of guidelines andproceduresimplementedbytheLTOandtheGSIS

SCOPEThiscoverstheregistrationandinsuranceproceduresofallICTOservicevehicles.

DEFINITIONOFTERMSLTO–LandTransportationOfficeGSIS–GovernmentServiceandInsuranceSystemRECORDSObligationSlipDisbursementVoucherPreviousyearcopyofGSISInsuranceCertificatePreviousyearcopyofLTORegistration(CR–CertificateofRegistration)

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-05Rev.No.:0

Eff.Date:23February2017

RegistrationandInsuranceofServiceVehicle Page

02of03PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

ComputationofInsurance Motorpool/GSIS

Budget

ProcessesthecomputationoftheGovernmentServiceInsuranceService(GSIS)VehicleInsurance.

Determinestheavailabilityoffunds.FundsAvailable?

Motorpool PreparestheObligationSlip,DisbursementOrderforthepaymentofGSISInsurance.

No

Yes

PreparationofdocumentsforthepaymentofGSISInsurance

Motorpool/GSIS PaymentofGSISInsuranceattheGSISCentralOffice,PasayCity.

PaymentofGSISInsurance

ComputationofthePaymentofLTORegistration

Motorpool/LTO ProcessesthecomputationofthepaymentfortheLTPORegistration.

Budget Determinestheavailabilityoffunds.

A

FundsAvailable?

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-05Rev.No.:0

Eff.Date:23February2017

RegistrationandInsuranceofServiceVehicle Page

03of03

PROCEDURES

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.

Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.

END

PreparationofdocumentsforthepaymentofLTORegistration

Motorpool PreparestheObligationSlip,DisbursementOrderforthepaymentofLTORegistration.

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-06Rev.No.:0

Eff.Date:23February2017

RepairofServiceVehicles Page

01of03

PURPOSETo ensure that the repair andmaintenance of service vehicles of all DICT officials and staff follow the set ofguidelinesanditsuseshallbeproperlycontrolledandregulated.

SCOPEThiscoverstherepairandmaintenanceofallservicevehiclesofDICTofficialsandstaff.

DEFINITIONOFTERMSRequestforRepairForm–formtobeaccomplishedbeforerequestingforvehiclerepair.Pre-andPost-repairInspectionForm–formtobefilled-upbythetechnicalinspectorindicatinghisfindingsandrecommendations.PurchaseRequestForm–formtobeusedforrequestingsuppliesandmaterialsneeded.SAI–SuppliesAvailabilityInquiryForm.RIS–RequisitionandIssueSlipFormRECORDSRequestforRepairFormPre-andPost-repairInspectionReportFormPurchaseRequestSuppliesAvailabilityInquiryFormRequisitionandIssueSlipCanvassforQuotationFormAbstractofPriceQuotationForm

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-06Rev.No.:0

Eff.Date:23February2017

RepairofServiceVehicles Page

02of03

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

SubmitVehicleforMaintenanceCheckUp

PreparePre-inspectionReport

Driver

Mechanic/Driver

SubmitvehicleformonthlymaintenancecheckuptotheMotorpoolUnit.

PrepareDriver’sReportandPre-inspectionReportforApprovaloftheAdministrativeDivision.

Head,AdministrativeDivision ApprovesthePre-repairInspectionReportandforwardstheRequesttotheMotorpoolUnit/GSS.

Pre-repairInspection Inspector Pre-repairinspectionandevaluationofthevehicle.

A

ApprovalPre-inspectionReport

OutsideRepair?

SuppliesAvailabilityInquiry

Yes

No

Motorpool PreparestheSuppliesAvailabilityInquiry(SAI).

Available? Supply Determinestheavailabilityofthesuppliesneededforrepair.

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-06Rev.No.:0

Eff.Date:23February2017

RepairofServiceVehicles Page

03of03

PROCEDURES

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

Vehicle(s)RepairReady Motorpool/Mechanic Vehicle(s)readyforrepair.

Post-inspection Inspector Conductsapost-repairinspection.

END

RequisitionandIssueSlip Supply ApprovedtheRISandSAIandissuesthesupplies.

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-07Rev.No.:0

Eff.Date:23February2017

RequestForFuel/Supply Page

01of02

PURPOSEToensurethattherequestforfuelandothersupplyforservicevehiclesofallICTOofficialsandstafffollowthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.SCOPEThiscoversalltherequestsforuseofICTOservicevehicles.DEFINITIONOFTERMSVehicleSupply/ServiceRequestSlip–theformtobeaccomplishedbeforethewithdrawaloffuelandothersuppliesfromgasstation.RECORDSVehicleSupply/ServiceRequestSlip

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-07Rev.No.:0

Eff.Date:23February2017

RequestForFuel/Supply Page

02of02

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

RequestforFuel

VehicleSupply/ServiceRequestSlip

Driver

Motorpool

Driverrequestforfuel.

PreparestheVehicleSupply/ServiceRequestSlip.

Head,AdministrativeDivision ApprovestheVehicleSupply/ServiceRequestSlip.

IssuanceofGasSlip Motorpool GivestheGasSliptotherequestingdriver.

ApprovaloftheVehicleSupply/ServiceRequestSlip

END

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-08Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(OutsideofMetroManila)

Page

01of03

PURPOSEThis procedure aims to ensure that the request for the use of service vehicles of all ICTO officials and stafffollowsthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.

SCOPEThiscoversalltherequestsforuseofICTOservicevehicles.

DEFINITIONOFTERMSVehicleRequestForm–formtobeaccomplishedwheneverarequestforvehicleforofficialtripisrequested.TripTicket–formissuedforeveryapprovedvehiclerequest.Travel Authority – a written authority signed by the Head of the Agency authorizing the travel of ICTOemployeesRECORDSVehicleRequestFormVehicleTripTicketTravelAuthority

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-08Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(OutsideofMetroManila)

Page

02of03

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

RequestforuseofServiceVehicle RequestingUnit • RequestingunitfillsuptheVehicleRequestFormandforwardsittotheMotorpoolUnitatleast3daysbeforetherequestedtrip.

• ApprovedTravelAuthorityshouldbeattachedtotheRequest.

Available?

Motorpool ReceivestheVehicleRequestFormonorbefore3:00PM.

Motorpool Determinestheavailabilityofservicevehicles.

ApprovalofTripTicket Head,AdministrativeDivision Approvestherequestedtrips.

VehicleRequestForm

TripConfirmation Motorpool

Yes

No

Confirmstheavailabilityofservicevehicleandinformstherequestingunitofthedetailsoftheapprovedtrip.

TripDetails Motorpool/Driver Disseminatesanddiscusseswiththedriverthedetailsofthetrip.

Pre-tripInspection Motorpool/Driver Ensurestheroad-worthinessoftheservicevehicletobeused.

A

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-08Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(OutsideofMetroManila)

Page

03of03

PROCEDURES

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.

Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.

END

Trip Driver/Passenger(s) • Conductsthetrip.• Detailsspecifiedinthetripticket.

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-09Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(WithinMetroManila)

Page

01of03

PURPOSEThis procedure aims to ensure that the request for the use of service vehicles of all ICTO officials and stafffollowsthesetofguidelinesanditsuseshallbeproperlycontrolledandregulated.SCOPEThiscoversalltherequestforuseofICTOservicevehicles.

DEFINITIONOFTERMSVehicleRequestForm–formtobeaccomplishedwheneverarequestforvehicleforofficialtripisrequested.TripTicket–formissuedforeveryapprovedvehiclerequest.Notripwillbeallowedwithouttheapprovedtripticket.RECORDSVehicleRequestFormTripTicket

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-09Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(WithinMetroManila)

Page

02of03

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

RequestforuseofServiceVehicle

VehicleRequestForm

RequestingUnit

Motorpool

RequestingunitfillsuptheVehicleRequestFormandforwardsittotheMotorpoolUnitatleast1daybeforetherequestedtrip.

ReceivestheVehicleRequestFormonorbefore3:00PM.

Available? Motorpool Determinesavailabilityofservicevehicles.No

Yes

TripTicket Motorpool PreparestheTripTicketsfortherequestedtrips.

ApprovalofTripTicket Head,AdministrativeDivision Approvestherequestedtrips.

TripDetails Motorpool/Driver Disseminatesanddiscusseswiththedriverthedetailsofthetrip.

Pre-tripInspection Motorpool/Driver Ensurestheroad-worthinessoftheservicevehicletobeused.

A

ResourceManagement

DocumentReferenceCode:

PM-MPU-06-09Rev.No.:0

Eff.Date:23February2017

RequestforServiceDelivery(WithinMetroManila)

Page

03of03

PROCEDURES

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

ReturntoICTO Driver ServicevehiclereturnstotheICTOMotorpoolcarpark.

Post-tripInspection Driver/SecurityonDuty Conductsapost-inspectionoftheservicevehicle.

END

Trip Driver/Passenger(s) • Conductsthetrip.• Detailsspecifiedinthetripticket.

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

01of10

PURPOSEThepurposeofthisProceduresManualistoensurethatallProcurementofGoodsandServicesarecompliantwiththeprovisionsofRepublicActNo.(RA)9184anditsRevisedImplementingRulesandRegulations.SCOPEProcedures cover all activities, starting with the receipt of approved Purchase Request up to the FinalAcceptanceofdeliveredgoodsandservices.DEFINITIONOFTERMSAlternativeModesofProcurement–perArticleXVIoftheRevisedIRR.ApprovedBudgetfortheContract(ABC)–referstothebudgetforthecontractdulyapprovedbytheHeadoftheProcuringEntity,asprovidedforintheGeneralAppropriationsActand/orcontinuingappropriations.Bid – refers to a signed offer or proposal submitted by a supplier, manufacturer, distributor, contractor orconsultantinresponsetotheBiddingDocuments.BidsandAwardsCommittee(BAC)–referstotheBidsandAwardsCommitteeestablished inaccordancewithArticleVoftheRevisedIRR.Bidding Documents – refers to documents issued by the Procuring Entity as the basis for Bids, furnishing allinformation necessary for a prospective bidder to prepare a bid for the Goods, Infrastructure Projects, andConsultingServicestobeprovided.CompetitiveBidding– refers to themethodof procurementwhich is open toparticipationby any interestedpartyandwhichconsistsofthefollowingprocesses:advertisement,pre-bidconference,eligibilityscreeningofprospectivebidders, receiptandopeningofbids,evaluationofbids,post-qualificationandawardof contract,thespecificrequirementsandmechanicsofwhicharedefinedintheIRRofR.A.9184.ConsultingServices–refertoservicesforInfrastructureProjectsandothertypesofprojectsoractivitiesoftheGovernment requiring adequate external technical and professional expertise that are beyond the capabilityand/orcapacityofthegovernmenttoundertakesuchas,butnotlimitedto:(i)advisoryandreviewservices;(ii)pre-investment or feasibility studies; (iii) design; (iv) construction supervision; (v) management and relatedservices;and(vi)othertechnicalservicesorspecialstudies.

Contract – refers to contract between DICT and the Supplier/Contractor whowas declared as Single/LowestCalculated and Responsive Bid. It specify payment terms, delivery dates, item description, quantities and allotherobligationsandconditionsstatedinthebiddingdocuments.End-user–referstotherequestingUnit,Division,Serviceand/orProject.

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

02of10G-EPS–referstotheGovernmentElectronicProcurementSysteminaccordancewithSection8ofRA9184.

Goods – refer to all items, supplies, materials and general support services, except consulting services andinfrastructureprojects,whichmaybeneeded in the transactionof public businesses or in thepursuit of anygovernment undertaking, project or activity, whether in the nature of equipment, furniture, stationery,materialsforconstruction,orpersonalpropertyofanykind,includingnon-personalorcontractualservicessuchastherepairandmaintenanceofequipmentandfurniture,aswellastrucking,hauling,janitorial,security,andrelatedoranalogousservices,aswellasprocurementofmaterialsandsuppliesprovidedbytheprocuringentityforsuchservices.GPPB – refers to theGovernment Procurement Policy Board established in accordancewith Article XX of RA9184.HeadoftheProcuringEntity(HOPE)–referstotheheadoftheagencyorhisdulyauthorizedofficial.InfrastructureProjects– includetheconstruction, improvement,rehabilitation,demolition,repair,restorationor maintenance of roads and bridges, railways, airports, seaports, communication facilities, civil workscomponentsofinformationtechnologyprojects,irrigation,floodcontrolanddrainage,watersupply,sanitation,sewerage and solidwastemanagement systems, shoreprotection, energy/power andelectrification facilities,national buildings, school buildings, hospital buildings and other related construction projects of thegovernment.Notice to Proceed (NTP) – Refers to notice from DICT to a supplier/contractor stating the date thesupplier/contractor can begin work subject to the conditions of the contract. The performance time of thecontractstartsfromtheNTPdate.Procurement – refers to the acquisition of Goods, Consulting Services, and the contracting for InfrastructureProjectsbytheProcuringEntity.Procurementshallalsoincludetheleaseofgoodsandrealestate.Withrespecttorealproperty,itsprocurementshallbegovernedbytheprovisionsofRA8974,entitled“AnActtoFacilitatetheAcquisitionofRight-of-WaySiteorLocationfornationalGovernmentInfrastructureProjectsandforOtherPurposes”,andotherapplicablelaws,rulesandregulations.Procuring Entity – refers to any branch, department, office, agency, or instrumentality of the governmentincluding state universities and colleges, government-owned and/or –controlled corporations, governmentfinancial institutions, and local government units procuring Goods, Consulting Services and InfrastructureProjects.Republic Act 9184 (R.A. 9184) or the Government Procurement Reform Act – the Law that applies to theProcurementof InfrastructureProjects,Goods,andConsultingServices,regardlessofsourceoffundswhetherlocal or foreign, by all branches and instrumentalities of government, its corporations and local governmentunits,subjecttotheprovisionsofCommonwealthActNo.138.Revised Implementing Rules and Regulations of RA 9184 (IRR) – hereinafter called the IRR, is promulgatedpursuant to Section 75 of Republic Act No. (R.A.) 9184, otherwise known as the “Government ProcurementReform Act”, for the purpose of prescribing the necessary rules and regulations for the modernization,standardization,andregulationoftheprocurementactivitiesfortheGovernmentofthePhilippines(GOP).

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

03of10

RECORDSPurchaseRequestNoticeofAwardContractObligationRequestSlip

JobOrderPurchaseOrderNoticetoProceed

REFERENCESRepublicActNo.9184(TheGovernmentProcurementReformAct)

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

04of10

PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

SubmissionofApprovedPRandTermsofReference

InitialMeeting

EndUserandBACSecretariat

EndUserandBACSecretariat

EndUsertosubmitthefollowingdocuments:• PPMP• POW/AWFP

• Discussionondefinitionof“similarinnature”,detailedfinancialbreakdown,deliveryschedule,documentstoberequiredduringpostqualificationandwarranty.

• BACSecretariattoschedulethePre-procurementandsendcalendarinvitestoallstakeholders.

• BACSecretariattoprepareinvitationtoObservetoCOA.

Draft,Revise,andFinalizeBiddingDocuments

BACSecretariat PreparetheBiddingDocumentsforpresentationduringPre-procurementConference.

ConductofPre-procurementConference

BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,COA

Representative,InspectionandAcceptanceTeamandother

Stakeholders

Discussiononthefollowing:• FundSource• ApprovedBudgetfortheContract(ABC)• TermsofReference• TermsofPayment• Warranty• InspectionandAcceptance• ScheduleofprocurementactivitiesBACSecretariattopreparethefollowing:• Minutesofthemeeting• InvitationlettertotherepresentativeofCOAandatleast2observers,onefromadulyrecognizedprivategroupinasector/disciplinerelevanttotheprocurementathandandonefromanon-governmentorganization

BACSecretariat FinalizationofBiddingDocumentsforpostingApproved?

A

No

Yes

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

05of10

PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

A

Advertisement(ABCof2Mandabove)WebPosting

BACSecretariat,BACChair,andEndUser

• BACSecretariattopreparePRforAdPostingrecommendedbytheEndUserandApprovedbytheBACChair

• BACSecretariattoprepareInvitationtoBidtobeapprovedbytheBACChair

Discussiononthefollowing:• Scheduleofactivities• 2EnvelopeSystemandpropersealingandmarkingofenvelopes

• EligibilityandTechnicalDocuments• PostQualificationDocuments• FinancialDocuments• TechnicalSpecifications• ReminderstoBidders

ConductofPre-bidConference BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,COA

Representative

B

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

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PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

B

Approved?Issue

SupplementalBidBulletin

BACSecretariat,EndUser,andBACMembers

BACSecretariat:• PreparematrixofqueriestobeansweredbytheBAC/EndUser.

• PreparetheSupplementalBudBulletintoanswerallqueriesfrombiddersandtocoverallamendedprovisionsintheBiddingDocuments.

SupplementalBidBulletin:• TobeapprovedandsignedbytheBACChairperson.• TobepostedinPhilGEPSandtheDICTwebsite.

No

BACSecretariat’sdutiesarethefollowing:• AssignedtoreceivethebidsubmissionsfrombiddersattheDICTlobby.

• Handlelogisticsincludingmeals• Checkingofbidsubmission• PrepareAbstractifBidasRead• Minutesofthemeeting• PrepareandIssueaWaivertofileaMotionforReconsideration(ifapplicable)

• HandingoveroftheduplicatecopyofbidsubmissiontoTWGforBidEvaluationandPostQualificationpurposes

BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,

Observers

Yes

SubmissionandopeningofBids

Approved?

BACSecretariat,EndUser,BACMembers,andHOPE

• BACSecretariattoprepareResolutiondeclaringFailedBiddingandRecommendingforaRebidtobesignedbytheBACmembersandapprovedbyHOPE.

• EndUsertoreviewandrevisetechnicalspecifications,ifapplicable

ReturntoConductofPre-procurementConference

No

Yes

C

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

07of10

PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

C

BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,and

HOPE

TWGtoprepareBidEvaluationandArithmeticalCorrectionReportwhichwillrecommendtheSingle/LowestCalculatedBid.BACSecretariattopreparethefollowing:• ResolutionDeclaringSingleorLowestCalculatedBidtobesignedbyBACmembersandapprovedbyHOPE

• NoticeofSingleorLowestCalculatedBidtothebiddertobesignedbytheBACChairperson

ConductBidEvaluation

• ToissueNoticeofSingle/LowestCalculatedBid(S/LCB)tothebidder

• BidderisrequiredtosubmittheirPostQualificationdocumentswithin3calendardaysuponreceiptofNoticeofS/LCB

BACSecretariatIssueNoticeofSingle/LowestCalculated

Bid

ConductofPostQualificationBasedon

Ranking

TWGtopreparePostQualificationEvaluationReportwhichwillgiverecommendtheSingle/LowestCalculatedandResponsiveBid(S/LCRB)andrecommendationtoawardthecontracttothebidderBACSecretariattopreparethefollowing:• ResolutionDeclaringSingleorLowestCalculatedandResponsiveBidandRecommendingIssuanceofNoticeofAwardtobesignedbyBACmembersandapprovedbyHOPE

• NoticeofPostQualificationtobesignedbyBACChairperson

• NoticeofAwardtoberecommendedbytheBACChairpersonandtobesignedbyHOPE

BACSecretariattopreparethefollowing:• ResolutionDeclaringFailureBidandRecommendingaRebidtobesignedbyBACmembersandapprovedbyHOPE

• NoticeofPostDisqualificationtobesignedbyBACChairperson

• IssuetheNoticeofPostDisqualificationtotheS/LCB

BACMembers,BACSecretariat,EndUser,TechnicalWorkingGroup,HOPE

BACMembers,BACSecretariat,andHOPEResponsive?

IssueNoticeofPost

Disqualification

No

D

Yes

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

08of10

PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

D

IssueNoticeofPostQualification BACSecretariat • ToissueNoticeofPostQualificationtothebidder.• BidderisrequiredtosubmitJointVentureAgreement(JVA),ifapplicable,within10calendardaysuponreceiptofNoticeofPostQualification.

• ToissueNoticeofAwardtothebidder.• BidderisrequiredtosubmittheirPerformanceSecurityandDetailedWorkPlanin10calendardaysfromreceiptofNOA.

BACSecretariattoprepareObligationRequesttobesignedbyBudgetOfficerandHeadofRequestingOffice.

Meetingtoensureallthetermsandconditionsinthebiddingdocumentsarereflectedinthedraftcontract.

BACSecretariat,BudgetOfficer,andHeadofRequestingOffice

BACSecretariat,EndUser,InspectionandAcceptanceTeam,andLegal

BACSecretariatIssueNoticeofAward

PreparationofObligationRequest

Pre-contractExecutionPhase

E

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

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PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

E

Draft,revise,andfinalizeContract BACSecretariat,EndUser,LegalandSupplier

Meetingtoensureallthetermsandconditionsinthebiddingdocumentsarereflectedinthedraftcontract.

Isthecontractapproved?

1. EndUser2. Legal3. Budget4. Accounting

SupplierandWitness,WitnessofICTO,BudgetOfficer,Accountant,

andHOPE

BACSecretariattofacilitatesigningofthecontract.Onceallpartieswereabletosigntocontract,EndUseristofacilitatenotarization.

No

ContractReviewbytheSupplier

Approved?

Yes

Yes

SigningofContract

No

PreparationofJobOrder/PurchaseOrder

BACSecretariat,Accountant,HeadofAdminforJO,HeadofRequesting

Office,HOPE

BACSecretariattopreparethePurchaseOrder(PO)orJobOrder(JO),whicheverisapplicable,andwillfacilitatesigningofit.AccountanttosignforFundsAvailability,HeadofAdmin(forJO)andHeadofRequestingOfficetorecommendtotheHOPE,andHOPEtoapprove.

F

ResourceManagement

DocumentReferenceCode:

PM-PMO-06-10Rev.No.:0

Eff.Date:23February2017

ProcurementofGoodsandServices Page

010of10PROCEDURESPublicBidding(PhP500,000.00andAbove)

FLOW PERSON/UNITRESPONSIBLE

DETAILS

F

IssueNoticetoProceed BACSecretariat,HeadofRequestingOffice,LegalandHOPE

• BACSecretariattopreparetheNoticetoProceed(NTP)andwillfacilitatesigningofit.

• HeadofRequestingOfficetorecommendtotheHope,andHOPEtoapprove.

• UponapprovalofHOPE,BACSecretariattoissuetotheSuppliertheNTP,JO/PO,andnotarizedContract.

ContractImplementation BACSecretariattosubmit2setsofProcurementChecklisttoCOAand1setofProcurementChecklisttoEndUser.

ConductDeliveryandInspection

ContractImplementation:EndUser,Supplier

IssueCertificateofAcceptance

ConductDeliveryandInspection:InspectionTeamandEndUser

PreparationofPertinentDocumentsforPayment

IssueCertificateofAcceptance:AcceptanceTeamandEndUser

IssuanceoffinalacceptancesignedbyHOPEandfacilitatespreparationandsigningofAcknowledgementReceiptforEquipment(ARE)

SubmissionofDisbursementVoucherwithCompleteRequiredDocuments

Preparationofpertinentdocumentsforpayment:BACSecretariat,EndUser

BACSecretariat

Preparationof2setsofProcurementChecklistforpaymentpurposesattachingalloriginalcopiestherein.

PreparationofDisbursementVoucher.

END

ResourceManagement

DocumentReferenceCode:

PM-RU-06-11Rev.No.:0

Eff.Date:23February2017

DisposalofRecords Page

01of03

PURPOSEThisprocedureaimstoensurethetimelyandefficientdisposalofoldandvaluelessrecordsthathaveexceededtheretentionperiodbysaletoNAPaccreditedbuyer.SCOPEThisoperationalprocedurecoversthedisposalofoldandvaluelessrecordsbysale.TheproceedsofwhichareturnedovertothePhilippineTreasury.

DEFINITIONOFTERMSAccreditedbuyer–buyerofoldrecordswhoisaccreditedbyNAP.NAPAnalyst–arepresentativefromNAPwhoshallwitnessthesaleofoldandvaluelessrecords.Receipt – official receipt issued by ICTO Cashier to buyer of disposed records after sale is consumed andpaymentisreceived.RECORDSMemorandumrequestingforauthoritytodisposerecordsReceiptofsaleofdisposedrecords

ResourceManagement

DocumentReferenceCode:

PM-RU-06-11Rev.No.:0

Eff.Date:23February2017

DisposalofRecords Page

02of03PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

ConductInventory RecordsOfficer,AdminAssistant • MakesinventoryofrecordholdingsstoredintheRecordsCenterbasedonthelistsubmittedbyICTOffices/Units.

• RecordsfoundtohaveexceededretentionperiodanddeterminedvaluelessperapprovedICTORecordsDisposalSchedulearerecommendedfordisposal.

• ThoseconsiderednecessaryandusefulbyICTObutnotincludedintheRecordsDisposalSchedulearerecommendedforretentionintheICTORecordsCenterandmaybetransferredtoNAPafterthelapseofretentionperiod.

AccomplishesNAPFormandrequestsforauthoritytodisposerecordsforsubmissiontoNAPforanalysis/verification/approvalbasedontheRecordsDisposalScheduleandrecommendsapproval.

RecordsOfficerPreparelistofrecordsfordisposal

Approval ExecutiveDirector Approves.

Sendapprovedrequest RecordsOfficer,Messenger • Sendsapprovedrequest• DeliversrequesttoNAP

Sendanalyst NAP • Evaluatesrecordsfordisposalandapprovedafteranalysis

• NAPanalystassignsaccreditedbuyerofoldrecordsandschedulesthedayofdisposal

Approved?

A

No

Yes

Retainrecord

ResourceManagement

DocumentReferenceCode:

PM-RU-06-11Rev.No.:0

Eff.Date:23February2017

DisposalofRecords Page

03of03

PROCESS

FLOW

A

PERSON/UNITRESPONSIBLE

DETAILS

Disposalofrecords RecordsOfficer,AdministrativeAide • DisposesrecordsbysaletobuyeraccreditedbyNAP• TobewitnessedbytheNAPanalyst,affixingtheirsignaturesin2copies,theoriginalforICTORecords,theduplicateforNAP

Receivepayment • ReceivespaymentandissuesreceiptsforsaleofdisposedrecordsandturnsovertothePhilippineTreasury.

END

ResourceManagement

DocumentReferenceCode:

PM-RU-06-12Rev.No.:0

Eff.Date:23February2017

IncomingCommunicationsfromOutside(PrintedMatters,Mails)

Page

01of02

PURPOSEThisprocedureaimstoensurethatallincomingcommunicationswhetherofficialorpersonalmailsandprintedmatters fromthePostOfficeorcouriers,Presidential issuances fromtheOfficeof thePresidentandorhand-deliveredcommunications fromothergovernmentorprivateagenciesareproperly received, recorded,codedandefficientlydeliveredtoaddresseeinthefastestpossiblemanner.SCOPEThisoperationalprocedurecoversthereview,identificationofaddresseecodingandreproductioninthecaseofPresidentialissuancesandpropertransmittal/deliveryofdocumentstoconcernedofficialsandemployees.

DEFINITIONOFTERMSPrintedMatters–anyprinteddocument,whichmaybeintheformofletter/periodicalsorpublications.PresidentialIssuances–writtendirectivecomingfromtheOfficeofthePresident,whichmaybeintheformofExecutive,Administrative,OfficeorSpecialOrder,CircularorMemorandum.RECORDSDatabaseLogBookFileofOfficeofthePresidentIssuance(duplicate)File of photocopied letter theoriginal ofwhichhadbeen referredbyDICTOfficials to agencies or concernedemployees

ResourceManagement

DocumentReferenceCode:

PM-RU-06-12Rev.No.:0

Eff.Date:23February2017

IncomingCommunicationsfromOutside(PrintedMatters,Mails)

Page

02of02

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Received Receivingclerk • Reviewsattachments,andidentifiesaddressee• Communicationsaddressedtoofficials/employeesinsealedenvelopesandstampedCONFIDENTIALarerecordedintheinternalroutingslip(IRS)andforwardedtotheaddresseesasreceived;thesameprocedureappliesforpersonalmails.

• ThoseaddressedtoDICTofficialinsealedenvelopeareopenandcheckedforenclosures/attachments.

Allofficialmails/communicationsofDICTarereviewed;thedestinationandurgencyischeckedbeforeitisprocessed.

Review/proofreadthedocuments RecordsOfficer

Process RecordsStaff • Processdocumentsthroughtheedocumenttrackingsystem,barcodewithreferencenumberandputtheinitialbeforeitisforwardedtotheconcernedpersonnel.

• Reproduceandretaincopyforfiling.

Deliver InternalMessenger Deliverthedocumentretainedthereceivedcopyandfile.

END

ResourceManagement

DocumentReferenceCode:

PM-RU-06-13Rev.No.:0

Eff.Date23February2017

IncomingCommunications(DICTIssuances)

Page

01of02

PURPOSEThisprocedureaims toensure that all incoming communications fromDICT Services andUnits and issuancesfromtheOfficeoftheSecretaryareproperlyreceived,recorded,coded,andefficientlydeliveredtoaddresseeinthefastestpossiblemanner.SCOPEThis operational procedure covers the review, identification of addressee coding and reproduction of DICTissuances,andpropertransmittal/deliveryofdocumentstoconcernedofficialsandemployees.

DEFINITIONOFTERMSDICTIssuances–writtendirectivecomingfromtheDICTSecretaryandotherofficialswhichmaybeintheformofAdministrative,OfficeorSpecialOrder,CircularorMemorandum.RECORDSDatabaseLogBookFileofICTOfficeIssuance(originalandduplicate)

ResourceManagement

DocumentReferenceCode:

PM-RU-06-13Rev.No.:0

Eff.Date23February2017

IncomingCommunications(DICTIssuances)

Page

02of02

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Received RecordsStaff • RecordsOfficertocheckincomingissuances• AdminAidetodate,assign,number,reproduce,encodeandretainfile.

• ForCentralOfficeinQC:Personaldeliveryoremailed.

• ForagenciesoutsideDICTCentralOffice:FaxoremailandliaisonOfficer.

• ForFieldOffices:Privatecourieroremail

Preparedeliveryreceipts/Distribute/Deliver

AdminAide,LiaisonOfficer

END

ResourceManagement

DocumentReferenceCode:

PM-RU-06-14Rev.No.:0

Eff.Date:23February2017

OutgoingCommunications Page:

01of02

PURPOSEThis procedure aims to ensure the timely and efficient release anddelivery of outgoing communications and

issuances to concerned offices and agencies of DICT after the conduct of an effective records management

procedure.

SCOPE

This operational procedure applies to every delivery and release of outgoing communications to proper

addresseeeitherbyhanddelivery,faxmachine,byemailorbyprivatecourier.

DEFINITIONOFTERMSDuplicate Copy – duplicate copy of issuances stamped received by concerned party and duplicate copy of

communicationscontaininginitialsofofficials.

Delivery of Receipt – form slip to be accomplished indicated the name of addressee, subject, name and

signatureofreceived,anddatethedocumentwasreceived.

CertificateofMailing–aformaccomplisheddailybytheRecordsClerkindicatingthenumberofmails(domestic,

foreign, registered, speedmail,etc.)and theamountspent,duplicatecopyofwhich furnishedthecashier for

liquidationofPCV.

RECORDSDeliveryReceipt

DuplicateFileCopy

CertificateofMailing

ResourceManagement

DocumentReferenceCode:

PM-RU-06-14Rev.No.:0

Eff.Date:23February2017

OutgoingCommunications Page:

02of02

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Received AdminAide,RecordsOfficer • Reviewforcompleteattachments/enclosures,

assignsnumber,processes/splits,encodesand

retainsduplicatecopywithinitials.

• Urgentcommunicationsmustbewithred

tags/notepadstampedwith“rush”or“priority”.

• Communicationsformailingshouldbeina

designatedenvelopewithcompleteddetailsof

senderandaddresseebeforeitisforwardedtothe

RecordsUnit.

• Itshouldbeopenedforthestafftocheckthecontentandbeabletoretaincopyforfiling.

• Ifconfidential,thenameofsender/officeshouldbe

typedontheupperlefthandcorneroftheenvelope

foridentificationpurposes.Mailsareweighedand

affixedwithstampbeforedelivery.

Courier?

HandcarriedorFax

No

Yes

PrepareStatementofReadingsand

ReportofMails

PrepareDeliveryReceipt AdminAide Addressesthedeliveryreceiptstoagenciesconcerned.

Deliver LiaisonOfficer • Deliverthedocument,retainedthereceivingcopy

forfile.

• Processoutgoingdocumentthroughthedocument

trackingsystem.

• CopiesforFieldOfficesaresentthroughcouriersorbyemail

END

ResourceManagement

DocumentReferenceCode:

PM-RU-06-15Rev.No.0

Eff.Date:23February2017

RequestforCopyofDocuments Page

01of02

PURPOSEThisprocedureaimstofurnishDICTofficials,agencies,andemployeeswithcopyofneededdocumentsorfiles.SCOPEThisoperationalprocedureappliestocopiesofofficialdocumentsrequestedbyofficials,agencies,employees,orclients.

DEFINITIONOFTERMSDocuments/files–officialrecordsneededforreferencepurposes.Requestform–slipaccomplishedbyrequestingparty.RECORDSRequestFormCopyofrequesteddocument

ResourceManagement

DocumentReferenceCode:

PM-RU-06-15Rev.No.0

Eff.Date:23February2017

RequestforCopyofDocuments Page

02of02PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Askforassistance RequestingParty Makesverbalrequest

ExtendAssistance • Instructsstafftoretrieve/providerequesteddocuments

• NodocumentisallowedtobetakenoutoftheRecordsCenter

• OnlyinextremecasesarefilesallowedtobetakenoutbutwithauthorityfromtheDirectorofAFM.

• Inwhichcasetherequestingpartyisaskedtosignaborrower’scard.

END

RecordsOfficer

Providerequesteddocument Providesrequesteddocument.AdministrativeAssistant

ResourceManagement

DocumentReferenceCode:

PM-RU-06-16Rev.No.:0

Eff.Date:23February2017

RequestforRepairofFacilitiesandEquipment

Page:

01of03

PURPOSEThisprocedureaimstoensureproperprocessflowinavailingtheservicesofPhysicalPlantUnitStaffwhenevertheneedarisesandtomakesurethatfacilitiesandequipmentofDICTareingoodoperationalcondition.SCOPEThisoperationalprocedurecoversallDICTfacilitiesandequipment.

DEFINITIONOFTERMSRequestforRepair/ServiceForm–formtobeaccomplishedwherethereiscomplaintsorrepairtobedonePre-repair and Post-repair Inspection Form – form to be filled-up when requesting for repair. Finding andrecommendationofinspectorsshouldbeindicatedinthisform.RECORDSRequestforRepair/ServiceFormPre-andPost-repairInspectionFormPurchaseRequestForm

ResourceManagement

DocumentReferenceCode:

PM-RU-06-16Rev.No.:0

Eff.Date:23February2017

RequestforRepairofFacilitiesandEquipment

Page:

02of03

PROCESS

FLOW PERSON/UNITRESPONSIBLE

DETAILS

START

Filluptherequestform RequestingParty • RequestforRepair/ServiceForm• Formmustbecompletelyfilled-upwithdetailsofthecomplaintsandsignedbytheHeadoftherequestingofficeandforwardedtotheAdministrativeDivision.

ApprovetherequestandendorsetheaccomplishedformtotheHeadofGeneralServicesforaction.

Signedtherequestform

Validatetherequest Chief,GeneralServicesSection Assigntheinspectionofthedefectivefacilities/equipmenttotheHeadofPhysicalPlantUnit

Repair?

A

Yes

Head,AdministrativeDivision

Inspectthedefectiveequipment/facilities

Head,PhysicalPlantUnit/TechnicalInspector

• Fill-uptheformforPre-andPost-repairInspection• Indicatethecontrolnumberanddescriptionofproperty,thedirectcomplainandnatureofworktobedone.

No

Procurematerials SupplyandProcurementSection TheSuppliesandProcurementSectiontoprocesstheprocurementofmaterialsrequested.

Startthework PhysicalPlantStaff • Technicianwillstarttheworktobeundertakenoncethematerialsneededareavailable.

• Thepost-repairformwillbeaccomplishedwhentherepairisdone.

ResourceManagement

DocumentReferenceCode:

PM-RU-06-16Rev.No.:0

Eff.Date:23February2017

RequestforRepairofFacilitiesandEquipment

Page:

03of03

PROCESS FLOW

A

PERSON/UNITRESPONSIBLE

DETAILS

Signtheacceptance EndUser/RequestingParty Equipment/facilitiesarenowbackintonormalcondition.

END

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