internship workshop dis 001
Post on 15-Jan-2015
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• Create a Pool of the Best Potential Trainees for our Business Partners
• Support you to be ready for an International Work Experience
• Introduction about Cultural Different Management Styles DK-US
• Practical Information & Tips
• Share some Existing Internship Opportunities
Goal of this Workshop?
Biography
• French nationality. Studied, lived or worked in 7 countries
• Graduated from Copenhagen Business School with a MSc. in International Business Adm. & Languages
• In France, HRM for a Danish subsidiary from the Pharmaceutical Group Novo Nordisk Engineering
• Expatriated in Denmark since 2006
• In my last position with Novo Nordisk Engineering, as Global Marketing Manager, worked on a daily basis with colleagues from all over the world (based in 25 different countries)
• With DIS for a year as Project Manager
Introduction of the Participants
• Reasons for being here today
• Professional Goals
• Expectations/Needs
Cultural Shock
“The anxiety and feelings (of surprise, disorientation, confusion, etc.) felt when people have to operate
within an entirely different culture or social environment, such as a different country”
Stages of Adjustment
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The Importance of Culture is Important in International Position• Impacts the way Strategic Moves are
Presented
• Influences Management, Decision-Making and Negotiations
• Culture makes International Business Difficult or Easy
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Different Levels of Culture
Challenges when working abroad
• Differing attitudes towards hierarchy and authority
• Conflicting norms for decision making
• Differences in what motivates people
• Different degrees of rule obedience
• Conflicting approaches towards time
• Direct versus indirect communication
• Trouble with accents and fluency
• Different ways of organizing project work
• Different presentational styles
Important Important Skills for Cross-cultural Adaptability
• Emotional resilience– Coping with stress and ambiguity, rebounding from
imperfections and mistakes
• Flexibility/openness– Enjoys different ways of thinking and behaving
• Perceptual acuity– Attention to communication cues and the accurate
perception of cues across cultures, including non-verbal and social cues.
• Personal autonomy– Sense of identity and adherence to a strong set of cultural
values, as well as respecting the values and traditions of the other culture.
– A sense of empowerment in the context of an unfamiliar environment with different values.
Different Cultural Types - Lewis Model
Different Cultural Types -
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Different Cultural Types -
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Some Characteristics of Danes & Americans
DANES
• Big emphasis on equality
• Consensus decision-making flat management style
• Process-oriented
• Undersell, modesty
• Gender roles are “fluid”
Some Characteristics of Danes & Americans
AMERICANS:
• Individualism competition
• The Boss is the one responsible
• Result-oriented, risk-takers
• Like bragging
• High masculinity level
Characteristics of the Danish culture
• Democratic and consensus-seeking decision-making• The Jantelov supporting ideologies of equality over individual
freedom• Little emphasis on position• Informal way of adressing others• Employees modestly motivated by financial incentives, rather
unambitious, more family-oriented, work shorter hours, come and leave at a set time
• Separation of working life and social life• Women and men are very equal• A relaxed business atmosphere where emotions ar not shown• A low need for predictability and a high rule obedience• Tasks tend to prevail over relationships
Americans and Danes compared
Americans• More emphasis on position• Boss makes decisions• Materialism, bottom-line focus• Action oriented• Oversell, aggressive• Differentiation of gender roles
Danes• More emphasis on equality• Consensus decision-making• People orientation, sharing• Process oriented• Undersell, modesty• Gender roles are “fluid”
Human Mental Programming - Denmark
Human Mental Programming - USA
Leadership styles
DENMARK USA
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National Communication Patterns - USA
National Communication Patterns - Denmark
Listening Habits: USA
Listening Habits: DENMARK
. Appointments are necessary, and plan well ahead
. Confirm appointments in writing
. Do not try to schedule meetings from June through mid August
. You should arrive at meetings on time!The Danes are very punctual. Shake hands with everyone upon arriving and leavin (firm & rather short). Danes move to first names very quickly. Send an agenda before a meeting and work from it without deviation. Decisions are made after consulting with everyone involved (consensus). Presentations should be well-organized and factual. Use facts, figures and charts to back up statements and conclusions.. There will be a minimal amount of small talk. Danes prefer to get down to business quickly. Communication is rather direct
Business Etiquette and Protocol in Denmark
Do´s & Don´ts in Denmark
Do’s• Interested in profit but pretend it is
secondary • Insist on tolerance of views and
flexibility • Wait for decisions by consensus• Modesty• Low-key• Stick to facts and analyse • Seem reasonable • Be on time!• Humor (irony)
Don’ts
• Avoid showing too much interest in materialism/bottom-line
• Avoid interrupting people; always be consultative and understanding
• Avoid being overly assertive or appearing overly confident
• Avoid boasting
A resume? No, a CV!
• A resume is called a Curriculum Vitae, a CV
• Name, Adress and Contact Details in....Denmark!
• Dates must be stated in the left hand column
• Clear separation between job titles, work places and the the job content
• Use the first person “I was responsible” instead of just “Responsible”
• Write an introduction paragraph/personal profile
• Importance of personal life, leisure
• Picture
Tips & Resources
• CV in data bases (job data base, embassies, linkedin...)
• Specialised websites:- Graduateland- JobsinCopenhagen- Jobindex- CBS job bank
Tips & Resources
• The power of networking, here & there!- Alumni (home Uni, DIS...)
- International Organizations (Rotary Club...)
- Previous Company Experience
- Importance of “club-belonging” in DK
- Social & Professional Expat Groups (Soso, Meetup, Expats in Denmark..)
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Tips & Resources
• Contact with Key Institutions eg. American Embassy, The American-Scandinavian Foundation, The Danish-American Business Forum, the American Chamber of Commerce...
• Use of Social Media (expats groups, express your research, define your profile...)
• Check http://www.nyidanmark.dk/en-us/coming_to_dk/work/trainees.htm for general information about internship process in Denmark (visa, etc.)
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Use DIS network!
• Your Teachers!
• Guest lecturers
• Field visits
• Study Tours
• Company Case Assignments
• Business Case Competition (Danfoss)
• International Career Night - 19th of October 2011
Examples of Companies which collaborate with DIS
Tips & Resources
• Learning Danish language,
a crazy idea?!
Current Offers through DIS
• Peripatetic
• C02 e-race project with The
Danish Institute for Culture
• Danish-American Business Forum
• Uponor
• Mærsk Trade Oil
• Questions?
• Your future needs?
Conclusion
Good luck!!!
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