introduction to management & organizational environment

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SHARDA UNIVERSITY

HUMAN RESOURCE MANAGEMENT

Presented By: PARVEEN KUMAR SINGH MBA

What Is An Organization?An Organization Defined

A deliberate arrangement of people to accomplish some specific purpose (that individuals independently could not accomplish alone).

Common Characteristics of OrganizationsHave a distinct purpose (goal)Composed of peopleHave a deliberate structure

Organizational PerformanceThe measure of how efficient and effective an

organization is- how well it achieves appropriate objectives.

What is management?

The process of planning, organizing, leading, and controlling the work of organization members and of using all available organizational resources to reach stated organizational goals

Management is science or art ?

Management is an art and science of getting things done through and with the help of others.

Management is the social process of planning, organizing ,staffing ,directing, coordinating & controlling for the determination & achievement of organizational objectives in a dynamic environment.

Why Study Management?The Value of Studying Management

The universality of managementGood management is needed in all organizations.

The reality of workEmployees either manage or are managed.

Rewards and challenges of being a managerManagement offers challenging, exciting and

creative opportunities for meaningful and fulfilling work.

Successful managers receive significant monetary rewards for their efforts.

Who Are Managers?Manager

Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished.

Management Functions

Managerial Levels

Classifying ManagersFirst-line Managers

Individuals who manage the work of non-managerial employees.

Middle ManagersIndividuals who manage the work of first-line

managers.Top Managers

Individuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.

What Management think?Managerial Concerns

Efficiency “Doing things right”

Getting the most output for the least inputsEffectiveness

“Doing the right things” Attaining organizational goals

Management ProcessA systematic method of handling

activitiesset of ongoing decisions and work

activities in which managers engage as they plan, organize, lead, and control

managerial activities are usually done in a continuous manner

Need for management

Major Approaches to Management

What Do Managers Do?Functional Approach

Planning Defining goals, establishing strategies to achieve goals,

developing plans to integrate and coordinate activities.Organizing

Arranging and structuring work to accomplish organizational goals.

Leading Working with and through people to accomplish goals.

Controlling Monitoring, comparing, and correcting work.

Roles of ManagersManagement Roles Approach

Interpersonal roles Figurehead, leader, liaison

Informational roles Monitor, disseminator, spokesperson

Decisional roles Disturbance handler, resource allocator, negotiator

Skills of managersSkills Approach

Technical skills Knowledge and proficiency in a specific field

Human skills The ability to work well with other people

Conceptual skills The ability to think and conceptualize about

abstract and complex situations concerning the organization

Skills Needed at Different Management Levels

Managerial PerformanceThe measure of how efficient and effective a

manager is- how well he or she determines and achieves appropriate objectives.

Effectiveness and Efficiency in Management

How The Manager’s Job Is ChangingThe Increasing Importance of Customers

Customers: the reason that organizations exist Managing customer relationships is the

responsibility of all managers and employees. Consistent high quality customer service is

essential for survival.

InnovationDoing things differently, exploring new

territory, and taking risks Managers should encourage employees to be aware

of and act on opportunities for innovation.

Challenges of management

Need for vision

Need for ethics

Need for responsiveness to cultural diversity

THANK YOU……..

FOR YOUR PRECIOUS TIME AND ATTENTION TOWARDS THE JOB EVALUATION………

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