introduction to organizational behaviour (bus 260) winter/course... · introduction to...

IntroductiontoOrganizationalBehaviour(BUS260)Instructor:DoralynF.Heinrichs,MALeadershipOffice:ED524.5(SessionalOffice)Email:UseURCoursesemailSection260-002:T/R@8:30a.m.–ED616Section260-004:T/R@4:00p.m.–CK185OfficeHours:TRbetween10AMand3PMAnappointmentwillassureavailability

COURSEOVERVIEWThiscourseisanintroductiontothebehaviourofindividualsandgroupsinorganizations.Wewilllearnconceptsandapplytoolstounderstandandmanageattitudesandbehavioursintheworkplacefororganizationaleffectiveness.Somespecifictopicswewillcoverincludepersonality,motivation,groupdynamics,leadership,powerandconflict,ethics,decision-makingandstress.Throughlectures,exercises,videosandassignments,youwillhavetheopportunitytolearnandpracticeskillsintheseareas.LEARNINGOUTCOMES&OBJECTIVESForbusinessestothrive,corporateleadersmustuseeveryresourceavailable,particularlytheirownpeople,topositiontheorganizationforcompetitiveadvantage.Itistrulyadistinctiveskillsettomastertheartofmanagingtheattitudesandbehaviourofpeopleintheworkplace.Fewexecutivestrulylearnhowtodothiswell.Gainingadepthofself-awarenessisthefirststeptounderstandhowindividualbehaviouraffectsothersandgroup/organizationaleffectiveness.Thisisfollowedbylearningfundamentalstooforganizationalbehaviourtheorytomotivateemployees,increaseproductivity,enhancewell-beingandsatisfaction,facilitateteameffectiveness,influenceothers,andcreateaworkenvironmentthatsupportsorganizationalgoals.RESOURCESTextbook:Colquitt,J.A.,LePine,J.A.,Wesson,M.J.,&Gellatly,I.R.(2016).OrganizationalBehaviour:ImprovingPerformanceandCommitmentintheWorkplace(3rdCanadianEdition).Toronto:McGraw-HillRyerson.OnecasewillbeprovidedinPDFformatandchargedtoeachstudent’saccount(approximately$3.75).URCourses:URcourseswillbeusedextensivelyforclassannouncements,lectureslides,supplementarymaterials,electronicsubmissionofassignmentsandsomepostingofgrades.Specialneeds:Anystudentwithadisability,injuryorillnessneedingacademicaccommodation,shoulddiscussthiswithmeaftercontactingtheCentreforStudentAccessibility(locatedinRiddellCentre251).

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COURSEGRADING

ClassContribution&Leadership 10%3IndividualAssignments 15%

Two(2)CaseAnalyses(1X3%;1X5%)Self-AwarenessReflection(7%)

MidtermExam 20%TeamProject:OrganizationalAnalysis(Report15%;Presentation10%) 25%FinalExam(Comprehensive) 30% Total 100%

CLASSPROTOCOLStrongorganizationsarebuiltontrustandrespect.Thesesameprincipleswillguideourclassroomconduct.Regularclassattendanceisparamountforyoutosucceedanddowellinthisclass.Pleasecometoclassprepared(readingtextandassignedmaterialandanyprepworkforin-classactivities).Wewillregularlyconductin-classexercisesrelatingtoourstudytopics.Toobtainagreatcontribution/leadershipmark,youwillneedtoattendallclasses,participateindiscussions,anddemonstrateleadershipofselfandothers(inclassandingroupwork).Ifyoumissaclass,itisyourresponsibilitytoobtainnotes,assignedactivities,etc.fromanotherclassmember.WRITTENWORKEffectivewritingskillsareessentialtoyoursuccessinaprofessionalbusinessenvironment.Allassignmentsinthisclassareevaluatedoneffectivewriting.Allwrittensubmissionsmustbetypewrittenwitha10-12pointfont,marginsat2.5cm(1”)andpagenumbersusedwhereappropriate.Atitle/coverpageshouldaccompanyeveryassignment.TheAPAstyleofcitationsandreferencingispreferred,althoughMLAstyleisacceptable.PleaseusethelibraryorStudentSuccessCentrewritingservicesifyouarenotfamiliarwithhowtociteandreferenceyourwork.NOTE:Freewritingassistance(withadvancenotice)isavailablefromtheStudentSuccessCentre(www.uregina.ca/ssc/).TheofficeislocatedatRoom230,Dr.WilliamRiddellCentre.AcademicIntegrity:Workthatyousubmitmustbeyourownindividualwork,andnotworkyoudidwithanyoneelse(exceptthegroupproject).

Plagiarismisaseriousacademicoffence.Itisimportantthatyoureferenceallideasthatarenotyourown.

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NOTE:TheAssociateDeanrequiresthatANYlevelofplagiarismintheformofANYmissingin-textcitationsand/orreferencesMUSTbereferredtohisofficeforinvestigationofacademicmisconduct.Afirstoffenceofplagiarismtypicallycarriesapenaltyof0%ontheassignment.Subsequentoffenceshavemuchmoreseriousconsequences.

Plagiarismincludesmissingreferences,in-textcitations,andquotationmarks.Studentswhoplagiarizeunintentionallymostoftendosobyfailingtoincludeallnecessaryin-textcitations.In-textcitationsmustbeincludedforanyandallinformationlocatedthroughresearch.Thisincludesanythingthatwasnotfromyourownpreviousknowledgeoryourownpersonalanalysisoftheresearch.Citationsarenecessaryeveniftheinformationisparaphrased,adirectquotation,afact,anumber,astatistic,someoneelse’sopinion,orwasfoundthroughmultiplesources.Remember,citetheideas,notjustthewords!INDIVIDUALSSIGNMENTSCaseAnalyses:Two(2)ofthecasestakenupinclasswillrequirewrittenanalysissubmissions.QuestionstobeansweredforeachspecificcasearepostedonURCoursesinaWorddocumentunderthe“Assignment”section.Pleasedownloadthedocumentandtypeyouranalysisbeloweachquestion.Hardcopiesareduebeforeclassstartsontheduedatenotedintheclassschedule.Nolatesubmissions.Earlysubmissionsarewelcome!Self-AwarenessReflection:Self-awarenessiscriticaltobecomeaneffectivestudent,organizationalcitizenandleader.Thisassignmentdelvesintogreaterunderstandingofwhoyouareandhowyouthink,feelandactindifferentsituations.Youwillwritea5-pagereflectivereportthatsummarizesnewinsightsyouhavegainedaboutyourselfovertheterm.Youwillconductfurtherresearchintoyourfour-letterMBTItypeandotherpersonaldiscoveriesthroughcoursecontentlearning.Intentionallyseekingfeedbackfromotherswillbenecessary.Documentingyourobservationsinsomefashion(e.g.,journal)willbeimportanttodeliveraqualityassignment.Gradingwillinclude:Clarityandspecificityofinsights;Depth,thoughtfulnessandhonestyofreflection;Evidenceofeffortinobtainingfeedback;Effective,professionalwriting(flow,spelling,grammar)Somethingstoconsider:- DidyourMBTIresultssurpriseyou?Whatkeyaspectsofyourtyperesonatewithyou?(Strengthsand

weaknesses)- Whatpersonalinsightsdidyouobtainfromcourselectures,activities,teamwork,etc.?- Discuss3keynewinsights(AHA’s)thatyoulearnedaboutyourselfduringtheresearchperiod.

o Whyaretheseparticularinsightssignificantforyou?o Howdidtheawarenessofthesebehaviours(orthoughts,feelings)surface?(i.e.,thesituationor

feedbackreceived)o Whatselfdiscoveriesemergedwheninteractingwithdifferenttypesandinyourteams?

- Whatwillyoudoaboutthisnewknowledge?Howwillthisknowledgehelpyoutobemoresuccessful?- Howcanyoucontinuetoenhanceyourself-awareness?

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GroupProjectYouwillself-selectintogroupsoffourtoanalyzeareal-worldorganizationalsituationwithorganizationalbehaviourconceptsfromthecourse.Findanarticle,fromareputableperiodical,newspaperormagazine(e.g.,TheGlobeandMail,CanadianBusiness,etc.)onasingleorganizationtouseasthebasisofyourorganizationalissue(eitherpositiveornegative).NOTE:YoumaynotselectApple,Google,orMicrosoft.Projectdeliverables:1) A5-page“consultant”stylereportanalyzingyourselectedorganization’ssituationwith2-3relevantOB

principlesfromthecourse.ConsiderwhichOBconceptsemergefromthesituationandhowwilltheseparticularprinciplesaddressthebusinesssituation?Thereportshouldcoverthefollowing:

o Summarizethesituation.Whatorganizationbehaviourconceptsemerge?Whichonesarethemostimportant(2-3)?

o Whatdidtheorganizationdoright?Whatdidtheydowrong?o Whatcouldbeimproved?Whatshouldbemaintained?o Whatarethemajortakeaways?o Makesuretheanalysisisonbehaviouratwork,nototherconceptssuchasmarketing,financial,etc.

2) Delivera10-12minuteoralpresentationsummarizingyourfindings.Useacreativeapproachtodriveyour

takeawaymessageshometotherestoftheclass.o Presentationswillbeevaluatedbyyourclassmates(worth50%)andbytheinstructor(worth50%).o Allgroupmembersmustparticipateinthepresentation.

3) PeerEvaluations:Youwillproviderelativescoresforyourselfandallothermembersonyourteamforeffort

andvaluetothegroupproject.Anaverageofallteammemberscoreswillbetaken,alongwiththeinstructor’smark,toresultintheoverallprojectgradeforeachstudent.Peerevaluationswillberetainedconfidentially.

EXAMSExamsmayreferencealltextandin-classcontent.Themid-termexamwillincludeavarietyofmultiplechoice,shortanswer,andmini-cases.Themid-termwillnotberescheduledandnomake-upexamwillbeoffered.Thefinalexamiscomprehensiveandwillhavethesamestructureasthemidtermexam.

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ClassSchedule(subjecttorevision):

Week Topic Text Assignments

1 Jan5 CourseIntroduction&Overview

2 Jan10 WhatisOrganizationalBehaviour? Ch.1 3 Jan12 JobPerformance Ch.2

4 Jan17 OrganizationalCommitment Ch.3 5 Jan19 Self-AwarenessandPerceptionofOthers Ch.4

6 Jan24 MBTI–DiggingintoUnderstandingSelf&Others CompleteMBTI7 Jan26 Personality&Ability Ch.4

8 Jan31 TeamCharacteristics&Processes Ch.11

9 Feb2 JobSatisfaction Ch.5

10 Feb7 Motivation Ch.7 Case:RegencyGrand

11 Feb9 Stress&Resilience Ch.6

12 Feb14 Trust&Ethics Ch.8 13 Feb16 MidtermExam(Classes1–8,11)

Feb20–25WinterBreak(NoClass)

14 Feb28 DecisionMaking Ch.9 15 Mar2 Power,Influence&Politics Ch.12 Case:ThomasGreen

16 Mar7 Conflict&Negotiation Ch.12

17 Mar9 Leadership Ch.13 ProjectReport

18 Mar14 Leadership Ch.13

19 Mar16 OrganizationalStructure/Culture Ch.14/15

20 Mar21 OrganizationalCulture/Change Ch.15 ReflectiveAssignment

21 Mar23 TeamPresentations

22 Mar28 TeamPresentations

23 Mar30 TeamPresentations

24 Apr4 TeamPresentations PeerEvaluations25 Apr6 Wrapup

26 Apr11 NoClass FinalExamination:April22@9:00AM

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Feeling Stressed? Always worried? Some stress is normal when you’re going to university but 1 in 5 students will

suffer from enough distress that they would benefit from counselling.

What can I do?

The U of R offers several counselling services free of charge for students at the U of R. These sessions are confidential and easy to access for students – simply go to the second floor of Riddell, Room 251 to make an appointment.

When should you go?

Knowing when to schedule an appointment can be tough. Some common issues you might need help with include test anxiety, if you’ve experienced a trauma like losing a family member or a close friend, or if you’ve recently ended a relationship.

If the feelings you’re experiencing are more intense and severe counselling services can also provide urgent service within 3 days and referrals as needed.

What options are available for me?

Personal Counselling – This is a great option if you’d like one on one attention for things like anxiety and panic, relationship conflict, depression, grief and loss, academic issues, body image and substance abuse. Up to 5 sessions are free per semester. Try it – talking about your problems can be more helpful than you might think!

Group Counselling – Simply put, you’re not alone. Many students are experiencing the same things as you. The U of R offers a wide variety of group counselling opportunities that can help teach many skills for managing your mental health, including: Meditation and relaxation, Healthy relationships, Stress Management and Self-Care.

But I can’t afford counselling…

Seeking counselling doesn’t have to be cost prohibitive. Many students can benefit from the 5 free sessions offered by the University as a benefit of being a student.

If you need more sessions make sure you contact URSU and visit www.iHaveAPlan.ca. Many expenses that are related to mental health, including going to a psychologist, are partially covered by your Student Health and Dental Plan!

What else can I do?

Self-care - taking better care of yourself, can help you out. Eating better, working out, smoking and drinking less and balancing school with fun can all help with mental health!

Have a problem but don’t know how to fix it? URSU’s Student Advocate can help you free of charge!

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• Emergency Bursaries • Notary Public • Rentalsman Appeals

E-mail advocate@ursu.ca to schedule an appointment today!

Counselling Services