isgec case study - informarketing.ininformarketing.in/.../9_rishibansal_isgec_casestudy_merino.pdf...

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Rishi Bansal, Vice President – Global Business

ISGEC Case Study

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About ISGEC Heavy Engineering

• A $ 400 Million multi-product, multi-location public

company providing engineering products to

customers across 76 countries.

• Business units - Process Equipment, EPC Power

Plants, Boilers, Sugar Plants & Machinery,

Mechanical & Hydraulic Presses, Steel & Iron

Castings, Contract Manufacturing, and Trading.

• major target sectors for the company are: Power, Oil

& Gas, Automobiles, Fertilizers, Sugar and Defense

• 4000 employees, including 700 qualified engineers

and over 450 designers spread across India

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Background

• ISGEC was using Baan IV c4 system since 2001.

• Baan supported Business Growth

2001-2003

2012

Baseline > 5 times > 10

times

Growth

Business Volume

IT User Base

IT

Application

use

Application

Development

Staff

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Baan IV c4 Base Implementation

Engg. & Design

Ven. /Cust Doc. Mgmt Element wise Sanction

Utilisation & Monitoring Payment Tracking

Engg Doc. Release &

Change Control

Material Despatch &

Receipt at Site Delivery Tracking

Design Automation Delivery Sequence

Control Order Placement Export Invoicing

Resource &

Productivity Mgmt

Historic Cost

Comparison Design Development

Planning Enquiry

Project Sanction Control

Customer Billing,

Schedule & Status MIS Creation

SAR/QFR Vendor Quality Tracking Cash Flow

Projects Procurement Accounts

Payments

Material Indenting

Planning Accounting

Domestic Invoicing

Partially Covered by

Baan Fully Covered by Baan Not Covered by Baan

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Customizations to meet Business Demand

Engg. & Design

Ven. /Cust Doc. Mgmt Element wise Sanction

Utilisation & Monitoring Payment Tracking

Engg Doc. Release &

Change Control

Material Despatch &

Receipt at Site Delivery Tracking

Design Automation Delivery Sequence

Control Order Placement Export Invoicing

Resource &

Productivity Mgmt

Historic Cost

Comparison Design Development

Planning Enquiry

Project Sanction Control

Customer Billing,

Schedule & Status MIS Creation

SAR/QFR Vendor Quality Tracking Cash Flow

Projects Procurement Accounts

Payments

Material Indenting

Planning Accounting

Domestic Invoicing

Technology Drives

Operations Technology Support

Operations

Technology Not used/

No Automation

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Some Business needs remain unaddressed

» Project Planning Module

» Vendor Approval Module

» Document Issue to Vendor/Customer

» Non Project Procurements Process

» Vendor Quality & Loading

» Material Receipt at site

» Payment Tracking Module

» Clubbing of Indents/ Multiple Orders

» Export Invoicing Module

» Payment Handling

» Management Dashboards and MIS

» Alerts and Workflows

» Historic Data Search

» Extend Baan to project site

Extend Coverage Adopt Controls

Enhance Efficiency Increase Usability

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Vision & Expectation of Management from New Project.

• Stricter Implementation of Project in Baan

• Easy to use Interface

• Increased Granularity and Diversity of Data captured

• Role based Dashboards

• Resource Planning

• Minimum/ No Customization

• Push Driven system resulting in Pro Active decision support.

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Solution options

• Business Demand for

• Create Systems to capture data

inputs in existing sessions provided

in Baan.

• Create new sessions to Fulfil MIS

reporting requirement or business

process which are currently being

handled using Excel, mail etc

• Change business process which

are different from what has been

implemented in Baan

Solution Options

Option 1 : Customize or Upgrade Baan

• Map new requirements in Baan’s new version i.e.

Infor ERP LN

• Customise Baan to capture all additional inputs

required

Option 2 : Develop Customized Application

• Create additional platform to develop Customised

application

• Study and Develop tailor-made application

Option 3: Use readymade Specialized Applications

• Evaluate commercial/open source alternatives

meeting new requirement

• Integrate with Baan and MIS system

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Solution Footprint Implemented

Infor LN

96 CU Lic. with 400+

End Users

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Challenges Addressed

• Migration of 100% Historic data including transactions of all

implemented modules from Baan IV to ERP LN.

• Customizations in Item Release and Drawing Release with

drawing release as a main event that tigress the Item Release

Process.

• Change in Company Structure from Multi Logistic Multi Finance

to Single Logistic Multi Finance.

• Sanction Control built integrated with Consumption of budgets

and Control of budgeted amounts with actual material

transactions.

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Challenges Addressed

• Integration of PLM with ODM, the document release process in

PLM is resulting in Document upload in ODM and

simultaneously releasing of Items for Purchase request.

• Purchase Order Approval Work Flow configured with Multilevel

Approval Authorities based on value of Purchase Order by

writing custom BODs in ION.

• Alerts were required for set of Users on Certain Events for

which standard BODs were not available and few alerts were

even required on the customized Functionalities.

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Thank you

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Merino Services Ltd. 70,KLJ Complex , Moti Nagar, New Delhi- 110015 | Phone : +91 11 4506 8300