itac september 30, 2016€¦ · itac september 30, 2016 - agenda • accessibility discussion –...

ITAC

September 30, 2016

ITAC September 30, 2016 - Agenda

• Accessibility Discussion – Don Stinson

• ITAC’s Role – Mike Whiteman

• myNKU Updates - Theresa Westlund, Don Stinson

• Reports from Subcommittees

Accessibility Agenda

• Review of current Higher Education EIT Accessibility

“environment”

• NKU Areas of Risk

• UC Response

• Recommendation

• Next Steps

Current HE EIT Accessibility

“environment”

• Kudos: Cindy Knox

• What is EIT?

• Electronic Information Technology

• Scope is wide and deep

Disability-Related Civil Rights Laws

Section 504 Title II of the ADA Title III of the ADA Section 508

Prohibits discrimination on the basis of disability in programs and activities that receive federal funding.

29 U.S.C § 794(a)

Prohibits discrimination on the basis of disability in all public entities, including public colleges and universities, regardless of whether they receive federal funding.

42 U.S.C. § 12132

Prohibits discrimination on the basis of disability in places of public accommodation, including private postsecondary institutions.

42 U.S.C. §§12181(7)(J), 12182(a)

Requires federal departments and agencies to ensure accessibility of their “electronic and information technology” to individuals with disabilities unless to do so would result in an undue burden.

29 U.S.C. § 794d(1)

*In this presentation electronic and information technology (EIT) is used instead of information

technology (IT) because existing requirements, such as Section 508, use EIT in defining the

scope of what needs to be accessible.

Recent Civil Right Challenges

Increasing numbers of high profile

legal decisions by the U.S. Department

of Education Office for Civil Rights

(OCR) and the U.S. Department of

Justice (DOJ) regarding inaccessible

EIT civil rights issues at other

campuses in the United States convey

the urgency of providing accessible

content in a timely and effective

fashion.

Our main goal should be to make

accessibility a campus-wide focus.

• University of Cincinnati

• Youngstown State University – Same as UC

• The University of Colorado-Boulder

• The University of Montana-Missoula

• UC Berkeley

• South Carolina Technical College System

• Louisiana Tech University

• MIT

• Maricopa Community College District

• Florida State University

• CSU Fullerton

• California Community Colleges

• Ohio State University

• The University of Kentucky

• Harvard University

• Miami University

Visit: University of Washington Accessibility Cases and Settlement Agreements for further case listings

http://www.washington.edu/accessibility/requirements/accessibility-cases-and-settlement-agreements/

Agenda

• Review of current Higher Education EIT Accessibility

“environment”

• NKU Areas of Risk

• UC Response

• Recommendation

• Next Steps

Areas of Risk at NKU

Currently non-compliant in the following areas:

• Academic Content

• Website Content

• Compatibility with Assistive Technology

• Accessible Classroom Materials

• Captioning for all videos

• Training and guidance for web and academic accessibility

compliance

• One or more persons to coordinate its efforts to comply

with Section 504 and Title II

Agenda

• Review of current Higher Education EIT Accessibility

“environment”

• NKU Areas of Risk

• UC Response

• Recommendation

• Next Steps

University of Cincinnati OutcomesDesignate persons - Designate one or more persons to coordinate its efforts to comply

with Section 504 and Title II

Web accessibility policy - Develop, adopt, and provide notice of a web accessibility policy and

an implementation and remediation plan to ensure adherence to the policy to ensure information

provided through the University’s EIT is accessible to students, prospective students,

employees, guests, and visitors with disabilities

Annual training - Provide annual training for any staff (e.g. administrators, faculty, support staff,

student employees) responsible for creating or distributing information with EIT

Continual EIT audits - Review its website and e-learning platform(s) to identify and ameliorate

any accessibility problems, as well as to put in place mechanisms to ensure that the sites

continue to be accessible (i.e. conduct an electronic and information technologies audit) Perform

an accessibility audit of all EIT on campus at regular intervals under the direction

of the EIT Accessibility Coordinator

Annual reports to OCR - Provide OCR with reports describing its efforts for multiple

subsequent academic years to comply with its web accessibility policy and plan

Procurement requirements - Include accessibility requirements in all IT procurement

UC Response: Program Implementation

• UC has graciously provided their EIT Program Charter

• What’s a charter? Defines the:

• Purpose

• Description and Goals

• Scope

• Assumptions

• Constraints

• Risks

• Governance

• Budget

• Etc…

UC Response: Program Implementation

• Created a “Program” run out of UC-IT

• Initially have 7 projects kicked off under the “Program”

• 6 of the 7 projects will start before Fall 2016

• Each project has a charter and an implementation

team.

UC Response: Program Implementation

• Identified 10 new staff needs to hire to successfully

implement the program:

• IT: 5 positions (2 permanent, 3 short-term contract)

• DSO: 2 permanent positions

• Univ. Communications: 2 permanent positions

• Center for Enhancement of Teaching & Learning: 1 permanent

position

UC Response: Program Implementation

• Budget:

• 1x: $1,000,000

• Ongoing: $700,000

• ~$50,000 for yearly audit

• Remaining is for permanent staffing

Agenda

• Review of current Higher Education EIT Accessibility

“environment”

• NKU Areas of Risk

• UC Response

• Recommendation

• Next Steps

The Missing Piece at NKU

Physical

Accessibility

Facilities

Management

ADA Coordinator

Disability Programs

and Services

Staff

Accommodations

ADA Coordinator

Student

Accommodations

Disability Programs

and Services

Accessibility

Areas of Risk

Managing Risk to the University

Best practice is to be proactive and design accessible content from the start.

The need for increased staff can be supported by our campus commitment to:

• meet our legal obligations under the Americans with Disabilities Act of

1990 and its amendments of 2008

• reduce our risk of civil rights challenges

• value diversity, equity, and inclusiveness

To minimize risk, person(s) responsible would ensure that the University’s

EIT is accessible to students, prospective students, employees, guests, and

visitors with disabilities.

Risk Reduction

Recommendations

Create a formal “Program”

• To provide clear direction and visibility to NKU

Leadership

• Similar to UC’s approach

• Program would be program managed and project managed

out of IT

• ITCP would function as the Sponsor and Program Steering

Committee

• Good news is the scope and timeline of our Program is

not constrained by a OCR findings response

Accessible Materials/Design/Instruction

Mandatory training to faculty/staff

would be provided on Universal

Design.

Marketing and Communications will be

able to provide mandatory trainings on

web accessibility through the rollout of

CQ6, in order for editing permissions

to be granted.

Training could also be provided online

through an accessibility hub.

Accessibility Includes:

• Accessible documents/forms

• Properly formatted data tables

• Alternative text for images

• Contrast between foreground and

background colors/use of colors to

convey meaning

• Plain language - consistent, written in

plain language, and easy to understand

• Provide multiple ways to demonstrate

knowledge

• Multiple instructional methods

• Provide regular feedback and corrective

opportunities

• Select flexible curriculum

Captioning for Videos/Lectures (CC)

• Videos shown in the classroom

• Lecture videos posted on Blackboard

• Videos posted to all websites (ensure CC is

accurate)

• Convocation

• Marketing and Admission videos

• Crowdfunding (NKU Give) videos

• Sports public address and play by play

announcements

• Videos shown during presentations (such as

orientations)

Assistive Technology

It is not only important to have assistive technology available for

students to use from multiple locations (including our distance

learning students), but also so faculty/staff can test their web/LMS

content.

Examples of assistive technology include:

• Computer screen reader

• Speech to text dictation software

• Braille reader

• Magnifying software

• Video magnifier

Websites

Web accessibility is the inclusive practice of removing barriers

which prevent access to information and functionalities on

websites.1

Examples of website attributes that need accessibility attention:

• Text: contrast and styles

• Headings

• Lists and Tables

• Multimedia

• Pictures

1 http://webaccess.msu.edu/index.html

Agenda

• Review of current Higher Education EIT Accessibility

“environment”

• NKU Areas of Risk

• UC Response

• Recommendation

• Next Steps

Next Steps

There are 4 key components to successfully begin:

#1: Organizationally NKU must have Senior Management support for

this campus wide endeavor.

#2: Establish the NKU EIT Program and create the Program Charter

#3: Create the necessary positions to implement, train, and oversee

universal design at NKU.

#4: Purchase the necessary tools, hardware and software, to equip the

new positions and the university to begin universal design in earnest.

#1: Senior Management Support

Implementing any solution for EIT is an ongoing cost all

universities receiving federal funds must plan for.

However, just “throwing money at the solution” will not make it

successful. There must be backing financially and backing of the

potential difficult culture change that must occur.

Organizationally NKU must dedicate resources and have Senior

Management support for this campus wide endeavor.

#2: Create NKU EIT Program

We recommend establishing:

• The initial Program team

• The Program Charter

Don Stinson Program Manager

Program Steering

Committee (ITPC)

TBD Project

Manager (IT)TBDEIT

Coordinator, Program Chair

TBD – Project as defined

TBD – Project as defined

TBD – Project as defined

Etc…

#3: New Positions

We recommend immediately hiring two additional positions:

#1: Universal Design & Instructional Technology Specialist:

• Reporting into CITE

• Primary responsibility for instruction and classroom

#2: IT Accessibility Coordinator:

• Reporting into Tim Ferguson

• Primary responsibility for NKU websites (non-classroom) and other IT

specific accessibility concerns

#4: Tools (Hardware and Software)

The following types of tools will be required for the positions to

begin implement the solution:

• Captioning tools

• Reader tools

• Learning assistance tools

• Speech Recognition tools

Next Steps: Culture Shift

List of Steps:

• Launch the Program

• Secure funding for new positions

• Fill 2 new positions

• Create “brand” for the program

• Program charter

• Joint email to faculty and staff from Sue Hodges Moore

and Sue Ott Rowlands

Questions?

ITAC September 30, 2016 - Agenda

• Accessibility Discussion – Don Stinson

• ITAC’s Role – Mike Whiteman

• myNKU Updates - Theresa Westlund, Don Stinson

• Reports from Subcommittees

ITAC September 30, 2016 - Agenda

• Accessibility Discussion – Don Stinson

• ITAC’s Role – Mike Whiteman

• myNKU Updates - Theresa Westlund, Don

Stinson

• Reports from Subcommittees

myNKU Update

• Recently Implemented Projects / Updates:

• ACALOG & Curriculog

• Event Planning Workflow

myNKU Update

• Active Projects:

• Course Demand / Student Academic Plans (aka: Module

Planning)

• Degree Audit

• Admission Application re-fresh

• Change of Program

• Mass Advisor Assignment

• Admissions CRM

• On-line W2’s

ITAC September 30, 2016 - Agenda

• Accessibility Discussion – Don Stinson

• ITAC’s Role – Mike Whiteman

• myNKU Updates - Theresa Westlund, Don Stinson

• Reports from Subcommittees

Reports from Sub Committees

• Process Improvements and Efficiencies – Lori McMillin

• Mobile Technology – Open

• Hardware – Mike Whiteman

• Software – Bert Brown

• E-Learning – Shannon Eastep

• Media – Open