jisc collections fe satisfaction survey 2014 - an overview
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JISC Collections 19 April 2023 | Click: View=>Header&Footer | Slide 1
Jisc Collections FE Satisfaction Survey 2014 - An Overview
JISC Collections
Type of FE Institution
On average, individual respondents subscribe to 8.625 agreements via Jisc Collections and 17.3 agreements overall
JISC Collections
Jisc Bands
JISC Collections
How satisfied are you with the E-books for FE Project overall?
JISC Collections
Summary of E-books for FE Feedback
Likes:
Content is valued highly
Regular communications including Top 200 email
Ebrary platform functionality
Dislikes:
Content is not always up-to-date and relevant
Under-representation of some subject areas and levels of study
JISC Collections
Training and Support Requirements
Posters and flyers
How to make more use of VLEs for promotion
Workshops and training
JISC Collections
Awareness of E-book Functionality
I am aware but have not
used
I am aware and have
used
Not aware and not used
Usage statistics via your institutional partner portal
17 65 5
Downloading and updating cataloguing records via your institutional partner portal
31 41 14
Heritage compatible cataloguing records 27 32 25
Institutional personalisation e.g. incorporation of college branding
33 30 20
Automatic citation and url creation 18 37 30
Customisation of the ebrary Infotools™ menu to link to college resources, e.g. online reference materials
25 8 53
JISC Collections
Digital Literacy Challenges
Challenges raised include:•Some students not familiar with technology•Sheer number of resources difficult to navigate•Student reluctance to engage with resources•Some users do not like reading on screen•Navigation and accessibility issues•Out of date books•Downloading ebooks•Signing up for Athens account•Firewall issues•Too many clicks•Screen display•Indifference•Difficulty with concept of structured searches•Lack of Shibboleth•Lack of relevant materials•Lack of skills, eg, copying text or generating a citation•Lack of hardware
Solutions proposed include:•Workshops•Linking from VLEs•Training on accessing resources•Virtual Learning site•Subject Leaflets•Screencasts•Assignment sessions•Interactive inductions•One to one support•Clear guidance at point of download•Skills sessions•Time-saving tools
JISC Collections
How Satisfied are you with the Jisc eCollections service?
JISC Collections
Summary of Jisc eCollections Feedback
Likes:
Great resource to have for free
Dislikes:
Difficult to promote which results in low usage
Quality of images
JISC Collections
Awareness of Jisc MediaHub
JISC Collections
How satisfied are you with the pricing and financial terms for online resources negotiated on your behalf by Jisc Collections?
JISC Collections
How satisfied are you with the licence terms and conditions for online resources negotiated on your behalf by Jisc Collections?
JISC Collections
Summary of Feedback – Pricing and Licencing
Saves time
Saves money
Student numbers are low for certain subjects so cannot justify cost
3 year term too long
JISC Collections
How satisfied are you with communications regarding offers and negotiations from Jisc Collections for online resources?
JISC Collections
Summary of Feedback - Communications
Emails are useful but there is a preference for them to be targeted
Mention of RSCs playing a role in informing colleges of their collections
Roadshows are appreciated
JISC Collections
How important are the following issues to you/your college when thinking about Jisc Collections' agreements?
JISC Collections
How satisfied are you with the Jisc Collections web site for managing subscriptions, renewals and invoices?
JISC Collections
Summary of Feedback - Website
Mixed response to functionality – some find it easy to use, others more complicated
Preference expressed from removing expired subscriptions to a different tab
Clearer website-based instructions for placing orders
More use of social media
JISC Collections
Resource Requests
InterEd 6Phillip Allen Reviews 4EBSCO 3British Standards 2MarketLine 2Dorling Kindersley 1Overdrive (Fiction) 1AmazonKindle Licensing 1Autology 1IEEE Digital Library 1I H S 1ICE 1Emerald 1Cite Them Rite 1Barbour 1Careknowledge 1Issues Online 1elawstudent 1Mathsnet 1Dawsons 1Packlib 1
JISC Collections
Are you in a regional consortium that is considering purchasing ebooks collectively (beyond the eBooks for FE initiative)?
JISC Collections
How satisfied are you with Jisc Collections overall?
JISC Collections
What are you most satisfied with?
JISC Collections
What are you least satisfied with?
JISC Collections
What should be the priorities for Jisc Collections over the coming year?
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