journey to excellence - icma.org to excellence... · journey to excellence darin atteberry city of...
Post on 19-Jul-2020
6 Views
Preview:
TRANSCRIPT
Journey to
Excellence
Darin Atteberry
City of Fort Collins City Manager
ICMA Conference Presenter
Fort Collins, Colorado
2
Strategy:
3
Baldrige has a simple purpose.
Is your organization doing as well as it could? How do you know?
4
What and how should your organization improve or change?
Baldrige – Creating Alignment
5
Reacting
to Problems
(0-25%) Strategic &
Operational
Goals
Strategic &
Operational
Goals
Early Systematic
Approaches
(30-45%)
Aligned
Approaches
(50-65%)Strategic &
Operational
Goals
Strategic &
Operational
Goals
Integrated
Approaches
(70-100%)
World Class
Services
I
.
II. IV.
III.
External Feedback and Examination
6
28FOOTHILLS
& TIMBERLINE
OFI’sOPPORTUNITIES
FOR IMPROVEMENT
32PEAK
36BALDRIGE
2015
34BALDRIGE
2016
37BALDRIGE
2017
+ + + +
167TOTAL
ONE RESULT:
2018 STRATEGIC PLAN
Connecting the Dots – Our Leadership System
7
Looking for Feedback
8
top related