kelly palmer, chief learning & talent officer...

Kelly Palmer, Chief Learning & Talent Officer Degreed

Kelly Palmer | Chief Learning & Talent Officer, Degreed @kellylpalmer kelly@degreed.com

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Kelly Palmer Chief Learning & Talent Officer Degreed

Is about building skills throughout your lifetime

The learning journey

The 60-year career

Tell me about your education

Source: Bersin by Deloitte

Predictions for 2014: Building a Strong Talent Pipeline for the Global Economic Recovery

Trends Impacting the Workforce

CEOs and employees fear skills

becoming obsolete

Half of workforce skills don’t match

needs

Digital Transformation/Rate of

Change

New employee/employer relationship

Companies are not adapting to the change

Continued Low Employee

Engagement

Old Models of Learning

Not Focused on Employee Skills

Engagement

6 Top Drivers

Clear Career Path

Involved in decisions that affect my work

Necessary Development

Career Development

Teamwork

Manager understands what motivates me

What you can do:

Understand your learners

and the business

The Learner

Now and in the Future

Source: Degreed, Bring Your Own Learning, 2/2015; Degreed, The Importance of Informal Learning,

7/2015; Degreed, How the Workforce Learns in 2016, 1/2016

5X 61% $339.00

Workers spend 3.3

hours learning on their

own each week, 37

min. from employer

training.

61% would put in

even more time on

their own if they got

professional credit for

it.

75% invested their

own money (average

of $339 each) on

career related

learning last year.

Self-directed Learning

EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR

SEL

F-D

IREC

TED

L&

D-L

ED

Coaching & mentoring

E-learning courses

Instructor-led classes Conferences & trade shows

Web search

Peer/team interaction

Articles & blogs

Videos

Books

Apps

Online networks

Webinars

Live networking

Online courses

Podcasts & audio books

Live classes (external)

High Potential programs

L&D Led Learning AND Self Directed Learning

Source: Degreed, How the Workforce Learns in 2016, 1/2016;

Question: Where do you go for guidance and/or recommendations when you need to learn something new?

21%

23%

28%

43%

47%

55%

69%

L&D or HR department

External network

Employer's LMS

Browse specific resources

Search the Internet

Peers at work

Boss or mentor

Most people ask others first and search second

How do you learn?

What you can do:

Curate not Create

Everyone can now learn anything they want anywhere they need.

Get curated content through machine learning

Help Overwhelmed Learners

Create Learning Pathways to Build Skills

Curate learning pathways

Let Subject Matter Experts create learning pathways

Connect people to experts Learn from your Peers Recommend what you are learning to others

The Power of Peers

Rate your skills

Skill Plans

Create a Skill Plan

Auto populate with content

What you can do:

Understand Technology

Options

“The LMS is a management system. Lowercase ‘L’, uppercase ‘M’ is really what it was designed to do. The career-learning system is the system you use to find and do learning. That’s where Degreed is.”

JOSH BERSIN Founder, Bersin by Deloitte

• Company First

• Compliance-Driven

• One Size Fits All

• Siloed Data

• Terminal Lifespan

• No Value Outside Your Ecosystem

• Employee Owned

• Career-Driven

• Personalized

• Lifelong-Profile

• Skill Pathways

• Job Pathways

• Unified Data

• Personalized Learning Insights

• Personalized Curation

• Professional and Personal Daily,

Informal Learning

• Certified Skills

NEW WORLD: Career-Long Learning Experience

OLD WORLD: Traditional Enterprise Learning Management

Learning

Ecosystem

The connected learning ecosystem

people, content, experiences

Career-long

Learning & Skill Building

learn from every source

Get to take my learning profile with me through my career

Curated Content. Pathways for any skill &

every job

Get credit for my skills & everything I

learn

Peer to Peer learning

Talent Analytics to gain insights on skills & learning

eBay

Career & Learning Strategy 24

What you can do:

Understand Analytics

Personalized Experience

My Degreed Learning Profile

Analytics

Understand Your organization’s

skills & expertise

Talent

What you can do: Recognize skills and expertise

Solving the Skills Gap is an Economic Imperative

92% Of CEOs are worried

That their employees don’t have The skills they need

5.7M Jobs are available

But not people with skills To fill them

65% Of children will have jobs

That don’t exist today

Source: Bersin 2017

Skills and learning #2 issue for CEOs Today

Ten Jobs that Didn’t Exist 10 Years Ago

App Developer

Uber Driver

Cloud Computing Specialist

Sustainability Engineer

Drone Operators

Social Media Manager

Driverless Car Engineer

Big Data Analyst/Data Scientist

YouTube Content Creators

Millennial Generational Expert

Source: World Economic Forum Human Capital Index

vs Traditional Roles Newer Roles

Instructional Designer

Trainer/Instructor

Learning Business Partner

Program Managers

LMS Administrator

Learning Experience Designers

Content Curators

Marketing

Learning Technologists

Data analysts

The Future: skills and expertise

CLOs What skills do

we need?

Where are we strong or weak?

What will best build

those skills?

How are we doing?

What skills do I need?

Where am I strong or

weak?

Where can I best build the skills I need?

How can I measure and

prove my skills?

Workers What are my job or career

goals?

CEOs Do we have the skills we

need?

Market leaders are 2.6x more likely than under-performers to say they have the right people and skills to execute their strategy.

Skills for the business & skills for your employees

Learning to build skills to grow careers

“With the world moving as fast as it is, we need to become a society of people who are always learning new things.”

Julie Friedman Steele Board Chair of the World Future

Society

Kelly Palmer | Chief Learning & Talent Officer, Degreed @kellylpalmer kelly@degreed.com

Visit degreed.com/for-me

Thank You

Kelly Palmer | Chief Learning & Talent Officer, Degreed @kellylpalmer kelly@degreed.com

Visit degreed.com/for-me

Thank You

Kelly Palmer, Chief Learning & Talent Officer Degreed