knowledge services and process outsourcing
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© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and Confidential
Evalueserve
An Innovation Group Partner Firm
Evalueserve Overview Presentation
Click to add Subtitle
Milan Dec 2009
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 2
Offshore delivery of Knowledge Services = KPO
Business Support & Research
Market Research
Investment ResearchIntellectual Property and Legal Process Services
Data and FinancialAnalytics
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 3
800 Clients
Corporates, Financial Services, Consulting
Supporting Clients in OECD Countries from Offshore
Evalueserve
• Robust research infrastructure
• 24x5.5 coverage
• Fraction of traditional cost
• 100% customised projects
• 10,000+ completed projects
• Highly scalable & rapid response team
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 4
Cost Effective Resource Centers and highly skilled Teams
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 5
KPO for various Functions and Industries
Compliance
Corp Comm
Strategy/Risk
Compliance
Corp Comm
Strategy/Risk
Patent landscape
Patent valuation
Searches
Patent landscape
Patent valuation
Searches
Supplier Health
Innovation Scout
Data Analytics
Supplier Health
Innovation Scout
Data Analytics
Data Analytics
Market Research
Comp Intelligence
Data Analytics
Market Research
Comp Intelligence
Proposals
Meeting Prep
CRM Logistics
Proposals
Meeting Prep
CRM Logistics
SalesMarketingSupplyChain
R&D/Licensing
Staff/Support
Insurance
Banking
Consulting
Health Care
Telecom/IT/Tech
Banking
OtherFinancial
Law Firms
Other(Energy, etc.)
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 6
Outsourced Knowledge Center
New York
Tuesday 5 pm ET / 11 pm CET
Chile
Tuesday 6 pm ET / Wednesday 12 am
CET
Shanghai / China Wednesday 8 am CST
/ Wednesday 2 am CET
New York
Wednesday 11 am ET / 5 pm CET
Deliverable received by client within
18 Hours!
India Wednesday 8:30 pm IST / Wednesday 5
pm CET
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 7
Knowledge Technologies: Client Tracking Portal
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 8
Evalueserve Innovation Impact Index (I3) Framework
I3 helps in benchmarking:
• Innovative practices and Revenue generation practices
• Innovation impact in a domain vis-à-vis other technology domains
• Strategies adopted by various companies to enhance overall innovation impact
I3 helps in benchmarking:
• Innovative practices and Revenue generation practices
• Innovation impact in a domain vis-à-vis other technology domains
• Strategies adopted by various companies to enhance overall innovation impact
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and ConfidentialSlide 9
Dedicated Support Giving Clients Edge in the Market
TextCostCost ProductivityProductivity TimeTime
InternalInternal
ExternalBudgetsExternalBudgets
ProcessBundlingProcessBundling
Freeing upsenior timeFreeing upsenior time
Edge in the MarketEdge in the Market
KnowledgeTechnologyKnowledgeTechnology
ProcessRedesignProcess
Redesign
24/524/5
Time zoneSupport
Time zoneSupport
QualityQuality
New skillsNew skills
GlobalReachGlobalReach
GrowthGrowth
ProductEngine
ProductEngine
ProposalSupport
ProposalSupport
Teams from 3-250 FTE
Euro 20-45/hr
Teams from 3-250 FTE
Euro 20-45/hr
1 Not completely MECE
© 2009 Evalueserve, Ltd. All Rights Reserved - Privileged and Confidential
Thank you
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