laura hoffman presenter slides: ihs globalspec industrial digital marketing summit, june 2013

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Marketing AutomationAn Opportunity for Growth

Digital Marketing Summit 2013

PresenterLaura Hoffman

VP Global Marketing, Red Lion Controlswww.linkedin.com/in/laurahoffman/

Topics

Today’s marketing environment: What everyone is dealing with

The ball is in our court: Increasing opportunity for marketers

The tool that is changing marketing’s world:Marketing Automation

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2

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IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

What everyone is dealing with

• Information Access• Rapid technology

evolution & growing toolkit options – Buyers & Sellers– Business productivity– Marketing & Sales productivity

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

What we marketers dealing with?

• More ground to cover• Relevant “what’s new”

expectations• Responsibility for

virtual relationships both pre & post sale

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

Industrial Marketers top 3 challenges

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

Industrial Marketing Pitch

“Industrial products are often pitched by marketing as helping to do things like maximize productivity, efficiency and profitability.”

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

- Laura HoffmanB2B Marketer, 20+ years

“But what about our own marketing efficiency?Shouldn’t we be continually evaluating and looking at how marketing can maximize our productivity and efficiency?

Plus, let’s focus on what we can do to help sales!”

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

- Laura HoffmanB2B Marketer, 20+ years

But what about ourselves?

Change is here. Marketing is Evolving.

• Embrace this• It is an opportunity to grow• Do you want to be part of

what comes next?

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

Marketing can apply our tools to help sales

What is Marketing Automation?

Marketing automation refers to software platforms designed for marketing departments and organizations to automate repetitive tasks. Marketing departments, consultants and part-time marketing employees benefit by specifying criteria and outcomes for tasks and processes which are then interpreted, stored and executed by software, which increases efficiency and reduces human error. Originally focused on email marketing automation, marketing automation refers to a broad range of automation and analytic tools for marketing.[1]

• The use of a marketing automation platform is to streamline sales and marketing organizations by replacing high-touch, repetitive manual processes with automated solutions.

Multiple Marketing Tools & Needs

Tools and Programs Data Aggregation

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

How many different tools do you use today? How many places areas does your information reside? Q:

Marketing Automation

A Single Toolkit & Business Intelligence Platform

Tools & Programs• Email marketing• Web forms• Web landing pages• Web visitor analytics

Data Aggregation• Form submissions• Online & email engagement• Tradeshow & Advertising engagement• Sales engagement & Customer preferences

IHS GlobalSpec Digital Marketing Summit

Laura Hoffman, VP Global Marketingbetter.redlon.net

+ Sales Connection: Leads & Nurture• Data-Sharing with CRM• Sales Lead Scoring• Automated Lead Nurture Paths• Behavioral Driven Actionable Data

SALES CRMMARKETING AUTOMATION

Customer Relationship Management

• Sales lead process funnel• Opportunity stages & activity• Sales forecasting• Customer retention activity• More opportunities, current accounts

Marketing Automation: Learn More

• Online Marketing Institute

• Vendors with good online learning resources

Thank You.

Digital Marketing Summit 2013

Laura Hoffman VP Global Marketing, Red Lion Controls

www.linkedin.com/in/laurahoffman/

The company:Red Lion is growing and changing. Learn more online at: better.redlion.net

The presenter:

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