leading through innovation - community · 2gen/wf approach characteristics •center on...

Leading Through Innovation

featuring

MAHUBE-OTWA Community Action

February 19, 2020

The Promise of Community Action

Community Action changes people’s lives, embodies the spirit of hope, improves communities,

and makes America a better place to live. We care about the entire

community and we are dedicated to helping people help themselves

and each other.

Purpose: The purpose of the LCRC is to analyze Community Action outcomes and identify effective,

promising, and innovative practice models that alleviate the causes and conditions of poverty.

BUILD CAA CAPACITY TO FIGHT POVERTY!

Tiffney MarleyProject Director, LCRC

• An initiative funded by the Annie E. Casey Foundation ❑ dedicated to breaking the cycle of intergenerational

poverty through whole family approaches in Community Action

• Sponsored 10 agencies to participate in an 18-month cohort

Why A Whole Family Approach?

Our Children Are Our Future

• About 16% or 12 million children live in poverty (SPM)

• Our youngest children are our poorest

• 60% of poor children live in small cities, suburbs, and rural towns

• 2 in 3 poor children in related families live with an adult who works

Children’s Defense Fund, Ending Child Poverty Now

“While projected to be the majority by 2043, children of color are

disproportionately impacted by poverty, resulting in the lack of access to the

opportunities, resources, and support they need to thrive…”

Race and Poverty

“Growing up in poverty undermines healthy child development and can perpetuate negative impacts for a

lifespan.”

Growing Up In Poverty

Economic and Social Risk

Every year we leave millions of children in poverty, our nation experiences $700 billion in

lost productivity and increased health and crime costs

Our Future

The future social and economic security for all of us is at stake…

Vision

• Results beyond anything achieved before

– “Meeting Families where they dream…”

– Maximizing people's potential to contribute to the civic, social, and economic lives of our communities.

– Producing a legacy of family well-being that passes from one generation to the next.

Accelerating Social and Economic Mobility

• Achieving this vision will require accelerating social and economic mobility beyond anything we have done before.

• The vision many of us aspire to requires deeper engagement with families, being data driven, person-centered, trauma informed, giving attention to racial equity, innovation, and achieving greater impact.

Understanding the 2Gen/WFA

Building family well-being by working with children and the adults in their lives together

Results: Efficiency is improved and outcomes are enhanced for parents, children, families, and

communities

Whole Family/2 Gen Approach Defined

The Whole Family Approach Lens

• Families have the potential to grow and change

• Providing integrated, high-quality, intentional supports to parents and children at the same time through a Whole Family Approach has the potential to improve both parent and child social and economic well-being producing a legacy of family well-being that passes from one generation to the next.

New Brain Science-Young Parents

• Another window of brain development

• This is a moment in time to maximize investment-feeding directly into a two-gen framework

• “People change, brains change. Inequity is not inevitability.”

– Dr. Sarah E. Watamura, Stress Early Experience and Development Research Center, University of Denver, Ascend Fellow

New Brain Science-Young Parents

Ascend 2Gen Continuum

Aspen Ascend Theory of Change

Aspen Ascend Theory of Change

2Gen/WF Approach Characteristics

• Center on families—Experts and Co-designers• Integrate services—Alignment of Intentional, High

Quality, and High Intensity Supports, Systems and Funding

• Remove barriers—Access, Remove, Repeat• Coach—Shift from Case Management• Partner—Creative Internal and Community

Collaborations• Center in equity, particularly, racial equity—Practices

and Policies that Build Opportunities For Everyone• Measure child, parent, and family outcomes

There is a 13% return on investment in high-quality early childhood for each year of a child’s life. And a college degree doubles a parent’s income.

—James Heckman, Economist

Why 2Gen/Whole Family Approach?

Featured Participants will include:

• MAHUBE-OTWA Community Action• Wayne Metro Community Action• Enrichment Services Program, Inc.

• Aroostook Community Action Program• Central Missouri Community Action

• Metro Action Commission

Leading Through InnovationWebinar Series

Join us February – May to hear from Community Action experts as they share how their pursuit of a Whole Family Approach has

inspired and required innovation within their agencies

MAHUBE-OTWADetroit Lakes, MNLiz Kuoppala, Executive Director, CCAP

Whole Family Approach: Community of Practice

Leading Through Innovation

OUR SERVICE AREA:

• 5,000 Square miles in

Central North Western

Minnesota

• 5 Counties

• Includes the White Earth

Nation

• Very Rural

• Largest town has 13,000

people

Otter Tail

Becker

Mahnomen

Wa

de

na

Hu

bb

ard

Child Care Aware

Family Planning

Head Start, EHS &

EHS CCP

Housing/Homeless

LIHEAP

Senior Services

Weatherization

PROGRAM DETAILS:

• 16,000 Clients per

year

• $17m annual budget

• 150 staff

• 18 member board

MOTIVATION: MOVE BEYOND CRISIS MANAGEMENT

Generative Mindset of Abundance

Learning Community

Transformation

Stories

INNOVATION #1:

A new

look at the

Crisis to Thrive Scale

OLD

NEW

INNOVATION #2:

Relationship-

Based

Coaching &

the Platinum

Rule

Trauma-Informed Care

Family Voice

WHOLE FAMILY APPROACH

Out of 359* Head Start Families how many

accessed our other agency services?

• Family Planning 18 or 5%

• Tax Aid 29 or 8%

• Energy Assistance 160 or 44%

• FHPAP 35 or 9%

*Unduplicated households 2018-2019 program year

WHOLE FAMILY APPROACH

• Monthly Board Discussion items / book

group on diversity. Added 4 People of

Color and/or Indigenous to Board of

Directors in the past 2 years

• All staff encouraged to take Harvard’s

Implicit Bias Test /Intentional Reflection

• Intercultural Development Inventory

Qualified Administrator / Staff IDI Plans

• Diversity/Equity/ Inclusion Committee-

Friday Film Fests & Discussion on aspects

of inclusion

• Agency-wide recognition Days

Equity

TRAUMA-INFORMED CARE

GENERATIVE

• Journey-Mapping with Head Start and

Housing families

• Utilizing shared governance training

differently to better include family

experiences

• Addressing organizational culture to be less

top-down so staff closest to families are

empowered to make change

• DEED internships

• Employee training series on:

• Building a Strengths-based Team

• Work-Life/Fusion

• Emotional Economy in the Workplace

• Embracing Change

Family

Voice

TWO YEARS INTO OUR TRANSFORMATION, WHAT

HAS CHANGED?

EMPLOYEE SURVEY RESULTS

• Org makes clear what our priorities are and what’s most important, 91% agree, up from 66%

• I have consistent access to data for making decisions about and improving my work 74% agree, up from 48%

• Org regularly assesses and improves key admin and work processes 75% agree up from 53%

• Employee Turnover Rate decreased from 25% in 2018 to 14% in 2019

COMMUNITY RESULTS• Won President’s Award for Civic-Minded Employer from our local

college

• Stronger relationship with several large employers

• Secured a $1.5 million foundation grant to reduce caseloads

• Secured a new partnership with MN’s Dept of Employment and Economic Development for apprenticeship program

• Secured public and private funding for incentives to help families reach their goals

• Actively supported state advocacy that resulted in a $100/month increase in the TANF grant (for the first time since 1986)

• Org FB page from 300 followers to 2,600!

FAMILY RESULTS• 40 families screened for CLIMB

Initiative (relationship-based coaching)

• 4 apprentices (nursing, child development, community outreach tracks)

• 12 graduates of employability initiative

ORGANIZATIONAL CHANGES

• More Family Coaches + Coach Mentor

• Data Analyst

• Increased focus on professional development for all staff

• Training on relationship-based coaching for family coaches

• Identified CLIMB cohort

• Developed incentives program

AH-HA MOMENTS

• Slow and Steady Approach

• Learn from others/use existing tools

• Plan time to remain focused

• Working on culture, values, outcomes, empowerment each create small wins along this journey

• Staffing changes aligned with a shift in thinking

CAP TOOLS WE FOUND HELPFUL IN OUR CULTURE CHANGE

• Code of Ethics

• Pathways to Excellence process

• CCAP

• Whole Family Community of Practice

• Poverty Simulation

OTHER TOOLS WE FOUND HELPFUL

• Aspen Ascend https://ascend.aspeninstitute.org/

• Annie E. Casey Foundation https://www.aecf.org/blog/learn-more-a-collection-of-resources-on-two-generation-approaches/

• MN’s 2-Gen Policy Network https://mn.gov/mmb/2-generation/

• UMN Future Services Institute http://futureservicesinstitute.org/

NEXT STEPS

• Universal Intake

• Continue to refine our data tracking

• Continue making improvements to coaching model based on family feedback

LESSONS LEARNED

• Know and keep your core purpose and core values

• Patience – everything takes longer than we think it should

• Start small

• Dream big

• Have fun!

WHOLE FAMILY TEAM (WEEKLY 30 MIN CHECK-IN MEETINGS)

• Alice Meyer, Family Service Worker

• Angie Kent, Office Manager

• Ashley Syvertson, Housing Case Worker

• Chandler Esslinger, Family Health Coordinator

• Dana Patsie, Child Care Aware Director

• Jamie Stollenwerk, Employment Caseworker

• Jen Soule, Early Childhood Services Manager

• Jenny Hagen, Data Analyst

• Liz Kuoppala, Executive Director

• Marcia Otte, Family Development Director

• Michelle Wilkowski, Head Start Director

• Sue Leopold, Head Start Home Base Teacher

QUESTIONS?

CONTACT INFO

MAHUBE-OTWA Community Action Partnership

www.mahube.org Facebook: /mahubeotwa

Liz Kuoppala, Executive Director

Office: 218 847 1385

Cell: 218 248 5963

lkuoppala@mahube.org

https://communityactionpartnership.com/events/category/webinars/

Winter 2020

February 26: Encouraging Communities to Participate in the 2020 CensusMarch 4 & 11: Energy and Health Partnerships Pt. 1 & 2March 25: Leading Through Innovation – Wayne Metro

Community Action Academy

✓ On-demand courses, videos & resources

✓ Peer Engagement & Virtual Networking

✓ Virtual space for Learning Community Groups

Moodle is an online learning platform designed to provide trainers and learners with a single robust, secure, and integrated system to create personalized learning

environments. https://moodle.communityactionpartnership.com

Free & Accessible to the entire Community

Action Network!

NEW! Mobile App for Community Action Academy

1) Search your App Store (Apple) or Google Play(Android) for the official moodle app (can simply type "moodle").

2) Once the app is downloaded to device, enter URL: moodle.communityactionpartnership.com

3) Login on the Moodle app using your same credentials for Community Action Academy on the computer.

For more information, you can visit this link.

Save the Date2020 Annual Convention

August 26-28, 2020Seattle, Washington

For more information or questions contact The Learning Communities Resource Center Team:• Tiffney Marley, Vice President, Practice Transformation

tmarley@communityactionpartnership.com• Hyacinth McKinley, Senior Associate for Learning & Dissemination

hmckinley@communityactionpartnership.com• Lindley Dupree, Senior Associate for Research

ldupree@communityactionpartnership.com• Courtney Kohler, Senior Associate for Training & Technical Assistance

ckohler@communityactionpartnership.com• Aimee Roberge, Program Associate for Learning Communities Resource Center

aroberge@communityactionpartnership.com• Lauren Martin, Program Associate for Training & Technical Assistance

lmartin@communityactionpartnership.com• Kevin Kelly, Director of Community Economic Development

kkelly@communityactionpartnership.com

This presentation was created by the National Association of Community Action Agencies – Community Action Partnership, in the performance of the U.S. Department of Health and Human Services, Administration for Children and Families, Office of Community Services Grant Number, 90ET0466. Any opinion, findings, and conclusions, or recommendations

expressed in this material are those of the author(s) and do not necessarily reflect the views of the U.S. Department of Health and Human Services, Administration for Children and Families.

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