learning from peers

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Learning from PeersAn introduction to peer-review

Anthony F. Camilleri 5th ICT Innovations Conference 201314th September 2013 – Ohrid, Macedonia

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What‘s in a Name?

Audit Expert-Review

Objective Subjective

Precise standards Broad guidelines

Verifies account of client Interprets account of client

Requires detailed knowledge of administrative procedures

Requires detailed knowledge of the subject area concerned

standards-basedreview

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Who is a peer?• an expert in the field• an expert in what field?• e-learning!• what is e-learning?

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Features of an Expert-Peer

experience in course design and delivery

familiar with best-practice

comparative perspective

sense of missionnatural communicator

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A reviewer is a communicator

University

AgencyReview Team

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Inter-subjectivity

• different subjective perceptions, taken from different viewpoints, give an objective view of reality

• the quality basis of an external review• requires consensus

consensus is not a diplomatic nicetybut an essential pre-requisite of quality

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Learning fromself-assessment

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There is no such thingas objective quality

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How to learn from self-assessment1. Read the quality standard2. Understand the quality standard3. Ask Questions4. DO NOT fill it in5. Discuss it – with all stakeholders in the institution

a. How do we meet the standard?b. What can we do better?c. Does it apply in all areas?

6. Discuss it some more – do some implementation7. Have you internalised standard?8. Now fill in the questionnaire

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A look at the Quality Cycle

• Do• Check

• Plan• Act

アクション 計画

実行チェックCHECK should be read as STUDYin English Check implies ‚to hold back‘(Deming, 1980)

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A Need to Prioritise

• Do• Check

• Plan• Act

アクション 計画

実行チェック

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Be Honest„Most Quality Managers are Magicians“

Look Here

don‘t look here!

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What will self-assessment produce• A time to think, communicate and strategize• A better understanding of institutional

processes• An overview of where we are and hopefully

where we need to go

• A report

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Learning frompeer-review

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TheShow-Off

ThePolitician

TheGrumpy

TheBored

Don’t be one of these people….

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How to approach a peer-review

• Understand the purpose of the review

• Understand your role in the review– Your impressions– Of your part in the instituion

• Be candid and informative• Don’t try to hide things (you’ll be

caught)

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Main result of peer-review

an external evaluation of your institutional quality

(procedures)a report

a certificate

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Run the cycle again

• Do• Check

• Plan• Act

アクション 計画

実行チェック

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Remember

NO process is without errors

There is ALWAYS room for improvement

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What to do with the report1. Read the report2. Understand the report3. Ask Questions4. Discuss it – with all stakeholders in the institution

a. What did we miss in our Self-Assessment?b. Have our assumptions been confirmed or refuted?c. How can we do it better

5. Discuss it some more – do some implementation6. Have you internalised the recommendations?7. Now start the cycle again.

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EFQUEL’s e-Quality Services

E-Quality Review ServicesExpert Reviews

ECBCheck E-Quality Label Certification for Short Courses and Training Programmes

E-Quality Label for Programmes Certification for Academic Programmes

UNIQUe E-Quality Label Certification for Institutions and Institutes

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THANK-YOUfor your attention

Feedback is welcome!

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13th June 2013 – VISIR Session – The Joy of Learning EDEN Conference - OSLOwww.efquel.org

„Learning from Peers: An introduction to peer review“

Anthony F. Camillerianthony@camilleri.comhttp://www.slideshare.net/anthonycamilleri/