let’s get ready to rumble! managing groups and cultures when you are not in charge (woc 2014)

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Managing groups and cultures when you are

NOT in charge

Rajani SinhaManager, Plant Supply Chain Systems

Fiat Chrysler Automobiles

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PanelistLonney F. GregoryPrincipal Consultant, Linkage Inc

Denise JacksonICT Manager, Mopar, Fiat Chrysler Automobiles

Pam Hutchins-PughPlatform Manager, Transmission, Fiat Chrysler Automobiles

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Rajani Sinha

• 21 years in Information Technology Industry

• Manages Supply Chain Systems for Chrysler LLC Plants

• Mother of two• 2013 WOC Pioneer Award

Winner

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Learning ObjectiveIncrease communication and team building skills Are you a team player? Do you have the skills to thrive and contribute value in groups? In order to be effective, it is helpful to understand the complexity of group dynamics and people. This seminar will support you in understanding group dynamics, dealing with difficult people, and maintaining your professionalism in a variety of group challenges. Further, we will discuss the role of culture, values, and perceptions in-group interactions. This high level seminar will transform any new professional into a savvy communicator and thoughtful collaborator. At the end of this seminar, participants will be able to: a) Explore common group dynamics and goals b) Examine common challenges and struggles c) Discuss self-management and emotional intelligence d) Explore the role of culture, values, and perceptions in group situations

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GLOBAL LeadershipEngineering Planning

in the Workplace

• 21 years in IT Industry• Manages Supply Chain Systems• Mother of two• First generation Immigrant

Leadership is "organizing a group of people to achieve a common

goal". The leader may or may not have any formal authority.

What is Leadership ?

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GLOBAL LeadershipEngineering Planning

in the Workplace

• Collaborative cross-functional teams • Suppliers• Vendors• Outsourced partners • Leading upwards• Leading business partners • Change management

Scenarios of leadership without authority in today’s corporate environment

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GLOBAL LeadershipEngineering Planning

in the Workplace

1. Master the Group Process2. Raise Emotional Intelligence3. Understand and Manage

Culture Differences

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Set Goals• Build commitment and engagement,

not obedience and compliance

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Build Trust and Respect• Ensure active involvement and commitment • Build up a store of “goodwill”

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Make people “Want” to do the right thing• Explain priorities using natural consequence• Give them benefit of doubt

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Engage and Empower• Seek best fit

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Be Flexible - Adapt to changing environment• Heavy handed approach causes resentment

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Self-awareness – Recognize your emotions; how they affect thoughts and behavior

• Self-management – Control impulsive feelings and behaviors

• Social awareness – Understand emotions, needs, concerns of other people

• Relationship management –inspire , influence others and manage conflict

Raise Emotional Intelligence

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

1. Power/Distance (PD) degree of inequality that exists – and is accepted – among people with and without power.

2. Individualism (IDV) - the strength of the ties people have to others within the community.

3. Masculinity (MAS) - how much a society sticks with, and values, traditional male and female roles

Hofstede’s 5 Cultural Dimensions

Manage Cultural Difference3

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

4. Uncertainty/Avoidance Index (UAI) Degree of anxiety that society members feel when in uncertain or unknown situations.

5. Long Term Orientation (LTO)How much society values long traditions and values.

Hofstede’s 5 Cultural Dimensions - CONTD

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Lead by example • Build bridges • Seek the win/win • Build commitment and engagement• Communicate, communicate, communicate • Sell you, not your title• Develop Emotional Intelligence• Be aware of Cultural Differences

Key Takeaways

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GLOBAL LeadershipEngineering Planning

in the Workplace

Collaborative cross-functional teams SuppliersVendors

Outsourced partners Leading upwards

Leading business partners Change management

• Key Takeaways• .

“Leadership isn’t about a position, it’s about behavior. Doing something willingly because you respect and trust someone is different from doing something because they have the authority to give you an order.” - Jim Kouzes, Ph.D., Toastmasters Golden Gavel recipient 2006

“Leadership is the art of getting someone else to do something you want done because he wants to do it.” ~ Dwight D. Eisenhower