leveraging health and housing linkages in response to covid-19 · leveraging health and housing...

Leveraging Health and Housing Linkages In Response to COVID-19

Moderated by Clare Tanner

Co-Director, DASH

April 28, 2020

Go to www.menti.com and enter code 83 08 79 to answer some questions we’ll review on the webinar

Webinar Overview

▪ Introduction to All In

▪ Audience Engagement and Field Sensing

▪ Community Spotlights

▪ Cook County Health, Cook County, Illinois

▪ MetroHealth and Rethink Advisors, Cleveland, Ohio

▪ LA County Office of the Chief Information Office, Los Angeles County, California

▪ Q&A and Discussion

▪ Announcements and Upcoming Events

*For technical assistance, please email Susan Martinez at susan.martinez@iphionline.org

Go to www.menti.com and use the code 83 08 79

All In: Network Mission

Data and Information Sharing

Multi-sector Partners

Collaborative Effort

Outcome:

Improved Capacity to Drive Community Health

Improvement

Support local initiatives that focus on:

Go to www.menti.com and use the code 83 08 79

Multi-Sector Stakeholders and Data

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Past Partners: Community Health Peer Learning Program, Connecting Communities and Care

Pew Charitable Trusts

Health Impact Project

Current Partners:

Use code 83 08 79 at Menti.com to fill out some questions!

All In Learning Network

Publications NewslettersOnline Platform

National & Regional Meetings and Workshops

Peer Site Visits Webinars

https://community.allindata.org/home

Affinity Groups

• Support peer networking and learning

• Current Groups:

• Health and Housing

• Network for Public Health Law: Law and Data Sharing

• Community multi-sector indicator platforms/dashboards

• Substance Use Disorder Data Sharing, Integration, Implementation, and more

Why Affinity Groups?

• Peer Networking: Create more intimate spaces for peer networking and problem-solving within the larger network

• Advisory Capacity: Provide feedback to national program staff and All In members to inform programming and other All In efforts

Who should participate in Affinity Groups?

• Anyone that has knowledge to gain or share on a particular topic - participants will be diverse from a variety of organizations and bring different experience/perspectives

• It is OK to join an affinity group primarily to learn -even if you feel your community is not very far along

All In Health and Housing Affinity Group

• Two Regional Convenings (2017 and 2019)

• Meet up at All In Annual Meeting

• Peer to peer site visits (January – February 2020)

• Discussion space on All In online community: https://community.allindata.org/home

Key Themes and Issues:• Cultivating buy-in• Care coordination

platforms• Consent management,

navigating privacy laws• Data governance• Identity matching• Analytics, predictive

modeling• Measuring success

Speakers

Adam PerzynskiAssociate

Professor of Medicine in the Center for Health Care Research and PolicyMetroHealthand Case Western Reserve University

Irwin LowensteinFounder and Co-PresidentReThink Advisors

Ricardo Basurto-DavilaPrincipal AnalystLA County Chief Information Office

Irene Vidyanti Data ScientistLA County Chief Information Office

Leticia Reyes-Nash Director of Programmatic Services and InnovationCook County Health

Cook County Health

180 Year Mission

To deliver integrated health services with dignity and respect

regardless of a patient’s ability to pay; foster partnerships

with other health providers and communities to enhance the health of

the public; and advocate for policies that promote and protect the

physical, mental and social well-being of the people of Cook County.

Cook County Health

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Provider

• 1M outpatient visits

• 140,000 ED visits

• 120,000 inpatient days

• 1.5M prescriptions

• 45% uninsured

• 50% of all charity care

in Cook County

Health Plan

• 1 in 3 Cook County residents

enrolled in Medicaid are

members of CountyCare

• 320,000 members from

nearly every zip code in

Cook County

• Network includes more than

70 hospitals and 15,000

specialists

• Contributed more than $1B

to CCH since 2014

Correctional Health

• 50,000+ intake screenings at

the Cook County Jail and the

Juvenile Temporary

Detention Center

• 30%+ detainees with

behavioral health needs

• 5,000 naloxone kits

distributed

• 6M doses of medication

annually

• 10,000 detox patients

annually

Public Health

• State and nationally

certified public health

authority for 2.3 million

residents in 125 suburbs

• Responsible for the

prevention and spread of

more than 70 diseases,

emergency preparedness

and environmental health

Housing Department Patient Level Goals

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Create assessment tools to triage patients into appropriate

housing & services interventions

Secure pathways for patients to end their homelessness within

existing housing resources

Effectively treat and link patients to care coordination,

primary care, insurance

Utilize existing data systems to identify and refer patients

experiencing homelessness in real time

Patient

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Current COVID-19 CCH Activities

• Engaged fully in the work to address the needs of people experiencing homelessness in Cook

County

• Care Coordination operation is providing the phone referral system for suburban Cook County

housing resources

• Care Coordination operation and the Community Clinics are reaching out to high need patients

telephonically to help link patients to resources, including telehealth

• CCH is advocating for patients to ensure they have equitable access to resources

• CCH Flexible Housing Pool & Integrated Care Homeless Prevention & Emergency Assistance

Programs actively divert households from shelter

• Standing up a low barrier shelter option on the South side of Chicago

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Thank You

RE-IMAGINING NEIGHBORHOOD AND HEALTH IN CLEVELAND WITH ECODISTRICTS

Adam T. Perzynski, PhD

Associate Professor of Medicine and Sociology

Center for Health Care Research and Policy

Irwin M. Lowenstein, LEED AP, EcoDistricts AP

President, ReThink Advisors, Inc.

Advising University Architect

Case Western Reserve University

Maria DeRenzo, MPH

Research Associate,

Center for Health Care Research and Policy

Kristen Berg, PhD

Postdoctoral Research Fellow

Center for Health Care Research and Policy

#ecodistricts #sustainableneighborhoodsforall

1. A management framework to help

project teams guide long term district

and neighborhood investments

2. An international standard that stands

for excellence in urban and

community regeneration

WHAT IS ECODISTRICTS CERTIFIED?

#ecodistricts #sustainableneighborhoodsforall

WE FACE UNPRECEDENTED CHALLENGES

Courtesy of First Gulf Corporation

Shortfalling the Social Foundation:• Health disparities• Peace and justice• Political voice• Social equity• Education• Housing• Income and work• Gender equality• Networks and social disconnection

#ecodistricts #sustainableneighborhoodsforall

WE NEED NEW MODELS

Courtesy of First Gulf Corporation

• Systems Thinking• Root cause-focused• Collective Impact framework leads to

forming a Backbone Organization• Performance-focus/Data-driven• Neighborhood scale

ECODISTRICTS CERTIFIED

#ecodistricts #sustainableneighborhoodsforall

CATALYST QUESTIONS

(i) What are the community health

priorities of neighborhood residents?

(ii) What are the concepts and

measures necessary for understanding

the success of urban design and

redevelopment efforts from the

perspective of neighborhood residents?

#ecodistricts #sustainableneighborhoodsforall

RE-imagining Neighborhoods and Health

For 80+ years, health experts have

focused largely on has been on

individual behavior and genetics.

An emerging expert and public

awareness has made it clear that the

social and physical environment causally

determine health outcomes.

Poverty, food deserts, lack of childcare,

employment, education, social cohesion

and housing are suddenly a critical

focus.

Area Deprivation Index in 2013, American Community Survey

[Neighborhood Atlas, UW-Madison]

“Go-Along” Interviews

• Community-based recruitment with collaboration from:• Metro West Community Development Corporation• The Family Ministry Center• Scranton Road Ministries

• 19 interviews conducted: 15 in English and 4 in Spanish

• Average length was about 30 minutes

• Unique route for each participant • Some began at MetroHealth, some began at home• Older participants did not walk as far

• If it rains, interview in a car or reschedule

Route from a “Go-Along” Interview

If you grow up in a community where everyone you’ve ever

met has told you that it’s a bad neighborhood to live in, or

it’s a bad community, you’re going to inherently feel like

you’re less of a person.

COVID-19 and Shared Data System Insights

• Exposing vulnerabilities

• Opening up opportunities

• Initiation of new and necessary data sharing

collaborations and innovations

• Communities with successful existing data collaborations

in place have a structural, adaptive advantage in times of

crisis.

• We are quickly standing up research and infrastructure for

surveillance and response across greater Cleveland.

• Core advantage is trust and history of collaboration rather

than technology.

Vulnerability or Potential?

“The potential that it has … I can see it like

changing in the upcoming years.

There’s definitely potential here and there are people here who care. So those people are going to make sure that it happens. That things change positively.”

Office of the Chief Information

OfficerLeveraging Data Linkages in Response to

COVID-19:

Los Angeles County’s Information Hub

Irene Vidyanti, PhD MEng

Ricardo Basurto-Davila, PhD MSc

April 28, 2020

35

Enterprise Information Predicament

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Departments

Systems anddatabases

Business Needs

Metrics &

performance

measures

Business

Intelligence &

Analytics

Service &

care

coordination

▪ Too much data, not enough

information

▪ Proliferation of data silos

▪ Data is difficult to access and use

▪ Data is not complete, timely,

accurate, or consistent

▪ Lots of resources expended to

curate and analyze data

Value Proposition of Enterprise Information Management

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Enable Service Coordination Empower Informed

Decision-making

Countywide Master Data Management (CWMDM)

• Receives personal identifiable information (PII) from multiple County departments and systems

• Resolves identities, identifying unique persons within and across systems

• Creates and assigns an enterprise ID (EID) to each unique identity

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Dept ASystem

1

Dept ASystem

2

Dept BSystem

1

Dept CSystem

1

First NameLast Name AddressSSNDate of Birth

First NameLast Name AddressSSNDate of Birth

First NameLast Name AddressSSNDate of Birth

First NameLast Name AddressSSNDate of Birth

Enterprise ID(EID)

CWMDM

Service Data Storage• Receives unidentifiable

information on different types of services and encounters

• Using CWMDM, EIDs are attached to service and encounter information

• EIDs allow for analysis and care coordination across systems

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Dept ASystem

1

Dept ASystem

2

Dept BSystem

1

Dept CSystem

1

Client IDProgram nameService date

Patient IDAdmission dateDiagnosis codeDischarge date

Offender IDArrest dateArrest chargesRelease date

Client IDProgram nameHomeless flagHousing placementMove in date

+ EID

Data Availability in Information HubData Category DCFS DHS DMH WDACS LAHSA Sheriff Probation Court DPSS

Assessment history

Criminal history

Education history

Employment history

Household history

Medical history

Person information

Placement history

Probation history

Program history detail

Program history

Data already available in Info Hub

Data expected to beavailable, but not yet in Info Hub

Data not currently available in Info Hub

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Examples of Data Elements Within Categories

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Assessment history

Criminal history Data admin Education historyEmployment

history (DPSS)Household history

• Acuity score (HMIS)

• Needs assessment score (Probation)

• Booking number• Arrest date• Arrest charges• Release date• Conviction and

sentence info

• Agency source system

• Date on which data was submitted

• Highest education completed

• Education completion date

• Employer• Employed start &

end date• Income

• Household relationship (parent/child for DCFS)

• Household address

Medical history Person info Placement history Probation historyProgram history

detail (DPSS)Program history

• Primary care provider

• Diagnoses code• Admission date• Funding source

• Race• Citizenship• Language

preference• Veteran status• Homelessness

• Placement start & end date

• Placement type• Placement

address

• Probation start and closing dates

• Probation violation dispositions

• AB-109 flag

• Participation in CalFresh (SNAP)

• Participation in CalWORKs (TANF)

• Payment amount• Disability status

• Program start & end date

• Program name• Program type• Program exit

destination

Leveraging Data Linkages for COVID-19 Response

Responding to the crisis requires managing:• Increased needs among County clients

• Who are the clients who are experiencing increased needs in this crisis?

• How do we improve care coordination to deliver needed services to them?

• Increased risk in the interaction between clients and County workers

• Who are the clients / County workers who are at risk of spreading the disease?

• How do we transform day-to-day interaction and service delivery to minimize risk?

Responding to the crisis requires collaboration across agencies and across sectors, including shared data

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How LA County Utilizes Data Linkages for COVID-19 ResponseIdentification of homeless clients with COVID-19 to:

• Target contact / outreach efforts to those individuals

• Contact homeless shelters where they may be residing so they can take steps to prevent outbreaks / slow the spread

Data linked:

• Los Angeles Homeless Services Authority (LAHSA) – to identify homeless clients

• Department of Public Health (DPH) – to identify confirmed COVID-19 positive cases from Public Health laboratory data

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How LA County Utilizes Data Linkages for COVID-19 ResponseIdentification of homeless clients with COVID-19 who are especially vulnerable to complications from the disease to:

• Intensify efforts for contact / outreach of individuals

• Prioritize care coordination / housing placement / other services for individuals with higher risk profiles

Data linked: LAHSA, DPH, and

• Department of Health Services (DHS) – to identify clients with co-morbidities and prior diagnoses that are risk factors for complications from COVID-19

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Other Potential Use Cases• Expand current use case of identifying clients with

COVID-19 to other sectors (social services, justice, child / family services) to identify clients where there is a need to:

• Step up frequency of interaction between care managers to check-in with the clients to identify needs and deliver needed services

• Make the check-in remote where possible• Prioritize certain services to contain spread of disease /

minimize risk

• Use linked data to identify clients with increased needs for targeted outreach and service delivery

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Considerations in Utilizing Linked Data for COVID-19 Response• Legal

• What kind of data can be shared in the event of a Public Health Emergency are different from business-as-usual situations:

A covered entity may disclose PHI to prevent or lessen a serious and imminent threat to a person or the public, when such disclosure is made to someone they believe can prevent or lessen the threat, which may include the target of the threat

- 45 CFR 164.512(j)(1)• Consult your legal counsel

• Relationship-building• Still important to build trust across different agencies• Trust in the data, trust that the resulting linked data will be leveraged well

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Thank you

Our contact information:

• Irene Vidyanti (ividyanti@ceo.lacounty.gov)

• Ricardo Basurto-Davila (rbasurto@ceo.lacounty.gov)

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Q&A: Speakers

Adam PerzynskiAssociate

Professor of Medicine in the Center for Health Care Research and PolicyMetroHealthand Case Western Reserve University

Irwin LowensteinFounder and Co-PresidentReThink Advisors

Ricardo Basurto-DavilaPrincipal AnalystLA County Office of the Chief Information Officer

Irene Vidyanti Data ScientistLA County Chief Information Office

Leticia Reyes-Nash Director of Programmatic Services and InnovationCook County Health

All In Peer Office Hours – Join Us!

• Save the Date: May 5th – 1 – 3p Central Time• Register for our first session using this link:

https://tinyurl.com/AllInOfficeHours1

• Which of the following topic areas would be of most interest to at this time?

• Go to Menti.com, code 83 08 79 to input your selection

Stay Connected

» Visit our website: allindata.org to learn more

» Create your profile on the online community: community.allindata.org

» Sign up for an Affinity Group here: https://www.surveymonkey.com/r/AllInaffinitygroup

Please fill out the evaluation survey as you close out of the webinar.

Thank you!