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2014-2015 Ottawa Local Labour Market Plan 0
2014-15 Labour Market Plan
COV ER
2014-2015
Ottawa Local Labour Market
Plan
The views expressed in this document do not necessarily reflect those of Employment Ontario.
Updated October 2014
2014-2015 Ottawa Local Labour Market Plan 1
2014-15 Labour Market Plan
TABLE OF CONTENTS EXECUTIVE SUMMARY .............................................................................................................................................. 2
BACKGROUND & CONTEXT ..................................................................................................................................... 3 Labour Market Ottawa ............................................................................................................................................................. 3
The 2014-15 local labour market plan .................................................................................................................................... 3
Community consultations ......................................................................................................................................................... 3
OTTAWA’S LABOUR FORCE ...................................................................................................................................... 4 What it is ....................................................................................................................................................................................... 4
Employment & unemployment trends ................................................................................................................................... 4
Highlights from the 2013 report ................................................................................................................................................ 6
A closer look at age groups ..................................................................................................................................................... 7
EDUCATION TRENDS ................................................................................................................................................. 8 What it is ....................................................................................................................................................................................... 8
Regional completions ............................................................................................................................................................... 8
Educational attainment ........................................................................................................................................................... 9
INDUSTRY LANDSCAPE ........................................................................................................................................... 10 What it is ..................................................................................................................................................................................... 10
Looking at jobs by industry ..................................................................................................................................................... 10
Looking at number of businesses .......................................................................................................................................... 11
Job demand by industry ........................................................................................................................................................ 12
A special lens on industry data ............................................................................................................................................. 12
OTTAWA’S OCCUPATIONS .................................................................................................................................... 14 What it is ..................................................................................................................................................................................... 14
Looking at jobs by occupation category ........................................................................................................................... 14
Where we live and work ......................................................................................................................................................... 17
High and low "demand" occupations ................................................................................................................................. 17
Job demand by occupation category ............................................................................................................................... 18
A special lens on occupation data ...................................................................................................................................... 18
PRIORITY SECTORS .................................................................................................................................................. 22 What it is ..................................................................................................................................................................................... 22
1. Science & technology (previously ICT) ........................................................................................................................... 23
2. Health care & social assistance ....................................................................................................................................... 25
3. Construction ........................................................................................................................................................................ 27
4. Hospitality & tourism ........................................................................................................................................................... 29
ECONOMIC OUTLOOK ........................................................................................................................................... 31 Conference Board of Canada Economic Outlook ........................................................................................................... 31
EMPLOYMENT ONTARIO (EO) SNAPSHOT............................................................................................................. 32 What it is ..................................................................................................................................................................................... 32
Setting the context .................................................................................................................................................................. 32
Who is accessing Employment Services? ............................................................................................................................ 33
Literacy & Basic Skills learners ................................................................................................................................................ 34
ES clients and employment .................................................................................................................................................... 35
Second Career program ........................................................................................................................................................ 36
Apprenticeships........................................................................................................................................................................ 36
ACTION PLAN UPDATE ........................................................................................................................................... 37 2014-15 key deliverables ......................................................................................................................................................... 37
3-YEAR ACTION PLAN ............................................................................................................................................ 38 What it is ..................................................................................................................................................................................... 38
Guiding principles for taking action ..................................................................................................................................... 38
Priority action areas for the next three years ...................................................................................................................... 39
2014-2015 Ottawa Local Labour Market Plan 2
EXECUTIVE SUMMARY
Labour Market Ottawa facilitates local labour market planning with Ottawa’s employers, service
providers and other key stakeholders, and is funded by Employment Ontario.
Labour Market Indicators and Local Trends
Ottawa’s Labour Force - While Ottawa has a lower unemployment rate than the national and
provincial averages, as well as compared to Toronto, this gap is narrowing as Ottawa’s
unemployment rate has not seen the same decreases as other areas. Overall, the number of
unemployed people in Ottawa increased by 20% in the last five years, with the most dramatic
increases coming from 2011 to 2012. In contrast, the total employed workforce, as well as the
working age population, increased by only 5% from 2009-2013, indicating that the growth in number
of unemployed is greater than would otherwise be expected in a healthy labour market.
Education Trends - Ottawa still maintains a highly educated workforce. 71% of the population aged
15 and over has post-secondary education or training. 35% has completed a bachelor’s degree or
higher, compared to 23% across Ontario. Looking at Ottawa’s key population groups, we see that
62% of the Ottawa area’s aboriginal population has completed some post-secondary education,
as well as 65% of recent immigrants. These two groups’ education figures are more in line with the
overall averages than might be expected. Notably, 22% of recent immigrants in Ottawa have a
post-graduate degree beyond a bachelor’s.
Industry landscape and occupations in Ottawa - The public administration sector provides roughly
20% of total local employment; however, this sector posted a decline in total jobs of 8,448 from 2011
to 2013, representing a net 7% loss in public sector employment, and is in keeping with expected
federal government cuts. On the occupation side, general health occupations saw the greatest
increase in jobs, up 18% from 2011 to 2013. Sales and service occupations, which include 20% of
total workers in Ottawa, also posted a large increase in jobs between 2011 and 2013.
Priority sectors - The report includes information on occupations and business trends, as well as
highlights from our sector-based consultations, on Labour Market Ottawa’s four identified priority
sectors: Information, Communication & Technology (broadened to Science and Tech); Health
Care and Social Assistance; Construction; and, Hospitality and Tourism.
EO Client Snapshot - 29% of the unemployed population became employment services (ES) assisted
clients in 2013-14, up from 25% for the previous fiscal year. The greatest increase by age group
came from those aged 15-24 years, 22% of whom visited Employment Ontario centres in 2013-2014,
up from just 13% in 2012-2013. This might point to the success of the Youth Employment Fund, which
was targeted towards 15-29 year olds.
Priority action areas for the next 3 years
Ongoing Local Labour Market Planning - Labour Market Ottawa continues to serve as a hub for
local labour market information and further engages employers and service providers in local
labour market planning.
Employer Engagement(service coordination from the perspective of employer as client) - Labour
Market Ottawa leads the implementation of the actions to be developed jointly by service
providers and funders in March 2015 to enhance the experience of employers as "clients" of
Employment Ontario and broader employment-related service providers across Ottawa.
Service Coordination (service coordination from the perspective of job seeker as client) - Labour
Market Ottawa continues to lead the implementation of actions identified in the three-year service
coordination plan and facilitates the ongoing planning process to build on the actions taken in
2014-15 and address any gaps in the coordination of services for job seekers.
2014-2015 Ottawa Local Labour Market Plan 3
BACKGROUND & CONTEXT
LABOUR MARKET OTTAWA Labour Market Ottawa facilitates local labour market planning with Ottawa’s employers, service
providers and other key stakeholders. We serve as a data hub for local labour market information (LMI).
Our two resource portals equip employment service providers and employers with information to help
connect Ottawa’s job seekers to jobs.
THE 2014-15 LOCAL LABOUR MARKET PLAN Below is the description of this report as defined in our key deliverables for 2014-15:
Local Labour Market Planning Update Report (October 14, 2014)
2014-15 Local Labour Market Planning Report - This product will include an interpretation of supply and
demand labour market information, a process of consultations with local stakeholders, service providers
and employers and the development of an action plan with a three year outlook, and an update on
the 2014-15 action plan.
This report looks at: Background & Context, Ottawa’s Labour Force, Education Trends, Industry
Landscape, Ottawa’s Occupations, Priority Sectors, Economic Outlook, Employment Ontario (EO)
Snapshot, Action Plan Update, 3-Year Action Plan.
COMMUNITY CONSULTATIONS In preparing this plan and moving forward on our 2014-15 action plan, Labour Market Ottawa has
worked closely with over 50 employers, service providers and other community partners. These
consultations have included:
Labour Market Planning Committee - Quarterly Planning/Update sessions; 16 members
Labour Market Service Delivery Committee - Quarterly Planning/ Update sessions; 18 members
Six Sector-Specific Labour Market Updates & Employer Consultations - We conducted four in-
person sessions and two online surveys to capture sector-specific information.
Meeting with Employment Ontario Ottawa Network and Literacy and Basic Skills - To review and
validate the Employment Ontario data
Service Coordination Strategic Working Group - Formed in 2013, comprised of 16 service
providers and funders who meet quarterly to provide guidance on the Service Coordination and
project activities; now also guiding the Employer Engagement project activities.
Service Coordination Implementation Teams - These three teams, formed in June 2014, are
comprised of more than twenty service providers and funders in total, and meet bi-monthly to
implement the three action items identified by the Strategic Working Group in March 2014
(Common client continuum, Service provider expo, Quick reference sheets).
Employer Engagement Implementation Team - This team, comprised of Labour Market Ottawa,
two service providers and one funder, was formed in July 2014 and meets monthly to plan the
activities around the employer engagement deliverable.
Labour Market Ottawa would like to thank all of the employers and community partners who have
taken the time to share their knowledge and insights over the past year. We look forward to continuing
to work with you as we take action on the priority areas identified in this plan.
2014-2015 Ottawa Local Labour Market Plan 4
OTTAWA's LABOUR FORCE
WHAT IT IS Looking at changes to Ottawa’s population, labour force, and employment rates helps us to gauge the
climate of the local labour market. Here we focus on employment and unemployment trends and
highlights from the 2013 report, and take a closer look at differences in the labour force by age group.
EMPLOYMENT & UNEMPLOYMENT TRENDS In 2013, 749,400 people of working age lived in Ottawa, with 70% of this population being in the labour
force. There were 526,800 people employed in Ottawa in 2013, up by 23,200 from 2009, while the
number of unemployed rose by 5,900 people in the same timeframe. The number of unemployed
peaked at 36,300 in 2010, and after a recovery in 2011 has remained steady over the past year. While
Ottawa's unemployment rate of 6.3% in 2013 remains lower than the provincial and national rate, we
are not seeing the improvements being made at both those levels, and in comparison to Toronto.
Population & labour force
749,400 people of working age
(15 plus) lived in Ottawa in 2013
5% increase over past five years
2% decline from 2012 to 2013
562,500 people in Ottawa’s labour
force in 2013
7% increase over past five years
1% increase from 2012 to 2013
70% of the working age population is
in the labour force
Chart 1: Ottawa Population & Labour Force, 5 years
Source: Statistics Canada, Labour Force Survey, CANSIM 282-0110
Employment & unemployment
526,800 people employed in 2013
23,200 more than in 2009
(5% increase over past five years)
2% decline from 2012 to 2013
35,700 unemployed people in 2013
5,900 more than in 2009
(20% increase over past five)
No change from 2012 to 2013
Chart 2: Ottawa Employment & Unemployment, 5 years
Source: Statistics Canada, Labour Force Survey, CANSIM 282-0110
749.4 762.9 775.9 789.5 801.3
533.3 555.3 553.0 574.8 562.5
2009 2010 2011 2012 2013
Population (x 1,000) Labour force (x 1,000)
503.6 519.0 521.9 539.1 526.8
29.8 36.3 31.1 35.7 35.7
2009 2010 2011 2012 2013
Employment (x 1,000) Unemployment (x 1,000)
2014-2015 Ottawa Local Labour Market Plan 5
OTTAWA's LABOUR FORCE
Unemployment rate
Lower unemployment rate in
Ottawa compared to nation,
province and Toronto
6.3% of Ottawa's labour force
was unemployed in 2013
0.7 higher rate now than in
2009 (representing a 13%
increase) although a fair
amount of fluctuation
Gap is narrowing, as rates
dropped for all comparators
over the past five years, while
only Ottawa's rate went up
Chart 3: Unemployment rate, comparative analysis, 5 year trend
Source: Statistics Canada, Labour Force Survey, CANSIM 282-0055, 282-0110
A spotlight on the past year We can look at monthly labour force data for 2013/2014 to see what has happened more recently.
6.7% unemployment in Ottawa in August 2014 (down from 7% in August 2013)
7,200 more employed people year-on-year, outpacing the increase in the labour force of 6,100
Chart 4: Labour Force, Employment, and Unemployment Rate, Spotlight on 2013-14
Source: Statistics Canada, Labour Force Survey, CANSIM 282-0116, 2013
5.6
6.5
5.66.2 6.3
8.3 8.07.4 7.2 7.1
9.08.7
7.8 7.87.5
9.49.1
8.3 8.68.2
2009 2010 2011 2012 2013
Ottawa Canada Ontario Toronto
7
6,66,4
5,86
6,36,5 6,5
6,9 6,8 6,9
6,4
6,7
4
4,5
5
5,5
6
6,5
7
7,5
500
510
520
530
540
550
560
570
580
Un
em
plo
yme
nt
Rat
e (
%)
X1
,00
0 (
seas
on
ally
ad
just
ed
)
Labour force Employment Unemployment rate
2014-2015 Ottawa Local Labour Market Plan 6
OTTAWA's LABOUR FORCE
HIGHLIGHTS FROM THE 2013 REPORT
Key populations While new data is limited, we felt it was important to highlight here previously-reported data on how
Ottawa's population has changed from 2006 to 2011, in order to provide a full view of the labour force.
Labour Market Ottawa's three key populations are immigrants, aboriginals and youth.
All 3 key populations grew at a greater rate than the overall population from 2006 to 2011
204,445 immigrants in 2011 (22% of the population), with 19% growth from 2006
19,205 aboriginals in 2011 (2% of the population), with 48% growth from 2006
113,085 youth (15-24) in 2011 (9% of the population), with 15% growth from 2006*
* 2006 youth data for Ottawa (City) Source: Statistics Canada, National Household Survey 2011, Census 2006, Census 2011.
Note: Detailed data from the 2011 National Household Survey was released for Ottawa's immigrant
labour force and is provided throughout this report. A Spotlight on Immigrants will be published later this
fall at labourmarketottawa.ca
Migration Again, there was no new data released for migration, but we felt it was important to provide recent
highlights here for ease of reference.
47,380 net total of migrants
from 2006 to 2011
All age groups showed net
in-migration (more people
coming to Ottawa than
leaving)
1 in 3 of this net total were
15-24 year olds
25-44 year olds showed the
greatest mobility with the
highest in-migration, out-
migration and net-migration
Chart 5: Migration by Age Group, Ottawa, 2006 to 2011
Source: Statistics Canada, National Household Survey, 2011
7,810
15,485 19,750
4,170 175 -
10,000
20,000
30,000
40,000
50,000
60,000
5 to 14 15 to 24 25 to 44 45 to 64 65+
In-migrants Out-migrants Net-migrants
2014-2015 Ottawa Local Labour Market Plan 7
OTTAWA's LABOUR FORCE
A CLOSER LOOK AT AGE GROUPS Given Ottawa's aging population and high rates of youth unemployment, we felt that it was important
to take a closer look at trends in our labour force by age group. The data is readily available for the
age groups shown below; while not ideal breakdowns, this can compare roughly to youth (15 to 29),
Gen X (30 to 49) and baby boomer (50 and over) populations.
Total workforce by age group
72.7% of the labour force in 2013
was aged 25 to 54, relatively
unchanged over the past five years
Youth (15 to 24) and those 55 and over
make up a similar share of the
workforce (12.9% and 14.4%
respectively)
1.2 percentage point drop for youth in
the workforce over the past five years,
representing a decline in share of 9%
1 percentage point gain for those 55
and over in the workforce over the past
five years, representing growth in share
of 7%
Chart 6: Share of workforce by age group, 5 year trend
Source: Statistics Canada, Labour Force Survey, 282-0110
Part-time employment by age group
17.9% of all workers worked part-
time in 2013 (up from 17.2% in 2009),
representing 4% growth in the share of
workers working part-time
50.8% of those 15 to 24 worked
part-time, similar to five years ago (and
likely reflecting student employment)
1.7 percentage point gain for those
25 to 54 working part-time over the
past five years, indicating 7% growth in
share
17.1% of workers aged 55 and over
worked part-time, similar to five years
ago
Chart 7: Share of workforce by age group, 5 year trend
Source: Statistics Canada, Labour Force Survey, 282-0110
14.1% 14.9% 14.8% 13.3% 12.9%
72.5% 71.1% 71.1% 72.1% 72.7%
13.4% 14.0% 14.0% 14.6% 14.4%
2009 2010 2011 2012 2013
15 to 24 years 25 to 54 years 55 and over
50.6% 49.5% 50.2%52.3%
50.8%
9.7% 9.8% 9.8% 10.1% 11.4%
17.3% 17.6% 18.2% 18.8% 17.1%
2009 2010 2011 2012 2013
15 to 24 years 25 to 54 years 55 and over
2014-2015 Ottawa Local Labour Market Plan 8
EDUCATION TRENDS
WHAT IT IS Part of figuring out labour market supply involves looking at the level of education of our workforce and
what education programs are being pursued locally. This section looks at regional postsecondary
program completions and educational attainment by key populations.
Education highlights
71% of Ottawa's population (15+) has
post-secondary education or training
35% completed university (bachelor
or above), up from 32% in 2006, and
well above the Ontario average of 23%
11% increase in regional completions
from 2009 to 2011, up by 2,349
Chart 8: Regional completions, 2009 to 2011, Ottawa
Source: Statistics Canada, National Household Survey, 2011
REGIONAL COMPLETIONS As mentioned in our October 2013 update, EMSI Analyst added Education data to its economic
modelling tool, based on the Classification of Instructional Programs (CIP) codes. Labour Market
Ottawa can now pull data on the top program completions in Ottawa for 2009, 2010 and 2011. Note
that program completions for 2011 include those who graduated in spring 2012, and so forth.
Table 1: Regional Completions, Post-Secondary Public Institutions, 2009 to 2011, Ottawa
2011 TOP TEN PROGRAMS (# of completions) 2009 2010 Change
2009 -11
% Change
2009-11
2,620 Business, management, marketing and related support services 2,226 2,477 394 18%
2,136 Social sciences 1,915 2,082 221 12%
1,730 Education 1,491 1,563 239 16%
1,721 Health professions and related clinical sciences 1,786 1,766 -65 -4%
1,110 Legal professions and studies 983 1,054 127 13%
1,008 Liberal arts and sciences, general studies and humanities 1,039 726 -31 -3%
920 Engineering 987 929 -67 -7%
893 Communication, journalism and related programs 886 810 7 1%
820 Psychology 761 776 59 8%
763 Engineering technologies/technicians* 414 544 349 84%
*New to the top ten completions, replacing Biological and biomedical sciences Source: EMSI Analyst, 2014
19,538 20,128 21,887
2009-10 2010-11 2011-12
2014-2015 Ottawa Local Labour Market Plan 9
EDUCATION TRENDS
EDUCATIONAL ATTAINMENT Since the 2013 update, more data has been released from the 2011 National Household Survey that
allows us to take a closer look at educational attainment for different populations.
Education by age group In reviewing the data, keep in mind that the 15-29 age group includes those who are still in school.
23% of youth have no
certificate, diploma or
degree (this goes down to
6% for those 20-29)
1 in 2 (46%) of those
considered Gen X (30 to 49)
hold a bachelor or above
8% of those over 65 cited
Apprenticeship or trades,
more than other age groups
21% of those over 65 cited
No certificate, diploma, or
degree; this % drops as age
decreases
Chart 9: Highest level of education by age group, Ottawa, 2011
Source: Statistics Canada, National Household Survey, 2011
Education by key population
62% of Ottawa's aboriginal
population has completed
post-secondary education;
8% has a post-grad degree
beyond a Bachelors
69% of Ottawa's immigrant
population has completed
post-secondary education;
21% has a post-grad degree
65% of Ottawa's recent
immigrants has completed
post-secondary education;
22% has a post-grad degree
beyond a Bachelors
Chart 10: Highest level of education by population, Ottawa, 2011
Source: Statistics Canada, National Household Survey, 2011
12% 13% 15%
26% 18% 20%
7%6% 5%
30%
22% 18%
25%41% 42%
0%
25%
50%
75%
100%
Aboriginal population
Immigrant population
Recent immigrants (2006-11)
University certificate or degree (bachelor and above)
College/university below
bachelor
Apprenticeship or trades
certificate or diploma
High school diploma or
equivalent
No certificate, diploma or
degree
2014-2015 Ottawa Local Labour Market Plan 10
INDUSTRY LANDSCAPE
TOP 10 by percent share
WHAT IT IS One lens with which to view the local labour market is from an industry/business perspective. We can
access data from Canadian Business Patterns and the 2011 National Household Survey, as well as the
custom data from EMSI Analyst to get a picture of what is happening in the local industry landscape.
LOOKING AT JOBS BY INDUSTRY
Where are the jobs? Ottawa’s Top Ten Industry Sectors by number of employees
breaks down as follows, with one in five employees working in
Public Administration, based on the 2013 numbers.
Public administration 20%
Professional, scientific and technical services 10%
Health care and social assistance 10%
Retail trade 9%
Educational services 7%
Accommodation and food services 6%
Administrative & support, waste management & remediation 5%
Other services (except public administration) 5%
Construction 5%
Manufacturing 3%
Source: EMSI Analyst, 2014
Where are job losses and gains?
Public administration was
the sector with the most
jobs lost from 2011 to 2013;
the 8,448 fewer jobs
represent a decline of 7%.
Professional, scientific and
technical services added
the most jobs, with 1,821
new jobs, showing growth
of 3% from 2011 to 2013.
Table 2 Top 5 Industries Losing and Adding Jobs from 2011 to 2013
Top 5 Industries Losing Jobs Top 5 Industries Adding Jobs
-8,448 Public administration Professional, scientific and technical
services 1,821
-1,525 Manufacturing Accommodation and food services 1,683
-525 Wholesale trade Real estate and rental and leasing 1,476
-480 Finance and insurance Educational services 1,406
-290 Agriculture, forestry, fishing and
hunting Retail trade 1,335
Source: EMSI Analyst, 2014
2014-2015 Ottawa Local Labour Market Plan 11
INDUSTRY LANDSCAPE
LOOKING AT NUMBER OF BUSINESSES
How many are there?
5,836 new businesses in Ottawa in
the last three years, with increases
across all sizes of businesses
1,723 new businesses added in past
year (up from 61,413 in June 2013)
10% growth in number of businesses
over past three years, with 3% growth
in the past year
14% growth for Indeterminate (sole
proprietors)
Chart 11: Changes in Number of Businesses, Ottawa,
June 2011 to June 2014 (with percent growth)
Source: Canadian Business Patterns, 2011, 2013
Table 3: Changes in Number of Businesses, Ottawa, June 2011 to June 2014
Total No payroll 1 to 49 50-99 100-199 200-499 500 +
Jun 2014 63,136 35,134 26,464 868 382 185 103
Jun 2011 57,267 30,840 25,058 760 362 156 91
Change 5,869 4,294 1,406 108 20 29 12
% Change 10% 14% 6% 14% 6% 19% 13% Source: Canadian Business Patterns, 2011, 2014
A closer look at growth and decline in number of businesses
62% of the 102 industry sub-sectors showed growth in the past three years
24% showed a decline in number of businesses
In looking at growth and
decline in industry sub-sectors,
we removed the
Indeterminate numbers as
these reflect self-employed
sole proprietors with no
payroll.
Three of the top five declining
industries are in the Retail
trade sector.
Table 4: Decline and growth by industry sub-sector, 2011 to 2014
Top 5 Declining Industries Top 5 Growth Industries
-551 814 - Private households 621 - Ambulatory health care services 468
-39 532 - Rental and leasing services 531 - Real estate 344
-37 451 - Sporting goods, hobby, book and music stores
722 - Food services and drinking places 273
-37 447 - Gasoline stations 238 - Specialty trade contractors 153
-14 442 - Furniture and home furnishings stores
541 - Professional, scientific and technical services 137
Source: Canadian Business Patterns, 2011, 2014
30,840 35,134
26,427 28,002
0
20,000
40,000
60,000
80,000
June 2011 June 2014
Indeterminate (sole proprietors) Businesses with payroll
up 14%
up 6%
2014-2015 Ottawa Local Labour Market Plan 12
INDUSTRY LANDSCAPE
JOB DEMAND BY INDUSTRY In 2013, Labour Market Ottawa acquired a subscription to Vicinity Jobs' Jobs Demand Reports. This
allows us to look at local online job postings for the past year to get a sense of what jobs are posted and
by which employers. It should be noted that there are limitations in the data in terms of Public Sector
jobs as the data is driven by the employer’s industry sector as listed in Scott's Directory, which does not
include public sector employers. Labour Market Ottawa is working with Vicinity Jobs to address this
issue.
Chart 12: Job Demand, Ottawa, # of online job postings, by industry sector, Jul 2013 to Jun 2014
Source: Vicinity Jobs, Jobs Demand Report, 2014
A SPECIAL LENS ON INDUSTRY DATA Ottawa’s stakeholders have asked us to take a closer look at Immigrant, Youth, Aboriginal and Self-
Employment trends. While there is no detailed industry data available for Youth and Aboriginal
employees, below we take a closer look at the other priority groups.
Highlights through the lens
24% of Ottawa's total labour force in identified industries in 2011 were immigrants
1 in 3 workers in Accommodation and food services and Manufacturing is an immigrant
12% of Ottawa's labour force was self-employed in 2013
More than 1 in 3 workers in Professional, Scientific and technical services, Real estate and rental
and leasing, and Arts entertainment and recreation are self-employed
5 69 378
772 534
3 021
826 1 105
1 321
426
4 630
214 874 672
28 597
935
60
2014-2015 Ottawa Local Labour Market Plan 13
INDUSTRY LANDSCAPE
A closer look at Ottawa’s immigrants Chart 13: Ottawa's Immigrant Labour Force by Industry Sector*(with % of immigrants in labour force), 2011
*showing industries with more than 5,000 jobs Source: Statistics Canada, National Household Survey, 2011
Note that the 2011 NHS defines an immigrant as anyone born outside Canada who has permanent residence status.
A closer look at Ottawa’s self-employed
Chart 14: Ottawa's Self-Employed by Industry Sector*(with % of self-employed in labour force), 2013
*showing industries with more than 5,000 jobs Source: EMSI Analyst, 2014
25,240 19,245 14,425
56,345
16,275 14,950 18,470 9,470
53,585
21,655
43,390 56,115
11,040
35,175 25,820
125,850
4,210 6,100 3,520 12,030 4,630 3,250 4,640 1,935
14,090 5,990
10,065 16,110
1,565 11,115 6,435
25,660
Ottawa Labour Force Immigrants
20%
17% 32% 24% 21% 28% 22% 25% 20% 26% 29%23%28% 32%14% 25%
24% of Ottawa's total labour force in identified industries is immigrants
29,16719,515 16,476
55,033
17,104 14,189 18,14912,319
59,022
31,66741,527
57,069
10,221
34,653 31,363
114,614
7,587 762 1,269 3,298 1,417 809 1,775 4,327
19,8604,645 2,000
10,007 3,690 1,805 4,035 0
Ottawa's Labour Force Self-Employed
26% 4% 8% 6% 8% 6% 10% 35% 34% 18%5%15% 5%36% 13%
0%12% of Ottawa's total labour force in identified industries is self-employed
2014-2015 Ottawa Local Labour Market Plan 14
OCCUPATIONS IN OTTAWA
TOP 8 by percent share
WHAT IT IS One of the richest sources of labour market information is occupational data based on NOC codes.
There are numerous ways to cut this data to get a full picture of where people work in Ottawa,
including broad occupation categories, key occupations in Ottawa, where we work and live, demand
for occupations, and who works in them.
LOOKING AT JOBS BY OCCUPATION CATEGORY
Where are the jobs? Ottawa’s Top Eight Occupation Categories by number of
employees breaks down as follows, with one in five employees
working in Sales and Service, based on the 2013 numbers.
Sales and service 20%
Business, finance and administrative 19%
Social science, education, government service, religion 14%
Natural and applied sciences and related 14%
Management occupations 10%
Trades, transport and equipment operators and related 8%
Health 6%
Art, culture, recreation and sport 4%
Source: EMSI Analyst, 2014
Where are job losses and gains?
Trades, transport and
equipment operators and
related occupations lost
the most jobs from 2011 to
2013, with a decline of 5%.
Health occupations added
the most jobs, with 5,746
new jobs, showing growth
of 18% from 2011 to 2013.
Table 5 Top 3 Occupation Groups Losing & Adding Jobs, 2011 to 2013
Top 3 Occupation Groups Losing Jobs
Top 3 Occupation Groups Adding Jobs
-2,549 Trades, transport and equipment
operators and related occupations Health occupations 5,746
-1,732 Business, finance and administrative
occupations Sales and service occupations 4,181
-1,703 Occupations in art, culture, recreation
and sport Management occupations 1,302
Source: EMSI Analyst, 2014
2014-2015 Ottawa Local Labour Market Plan 15
OCCUPATIONS IN OTTAWA
Ottawa's top jobs "by the numbers" Labour Market Ottawa publishes this list annually, and prepares one-page infographics detailing the
occupations featured on the list. More detailed information can be found at LabourMarketOttawa.ca.
TOP TEN # of Jobs in 2013
TOP TEN ∆ in # of Jobs (2011 to 2013)
TOP TEN % of Job Growth (2011 to 2013)
1. Retail salespersons (declined from 2011 to 2013)
1. Software engineers and designers
1. Landscaping and grounds maintenance contractors and managers
2. Computer programmers and interactive media developers
2. Computer and information systems managers
2. Occupational therapists
3. Information systems analysts and consultants
3. Financial auditors and accountants
3. Other technical occupations in therapy and assessment
4. Administrative clerks (declined from 2011 to 2013)
4. Lawyers and Quebec notaries 4. Ambulance attendants and other
paramedical occupations
5. Cashiers 5. Security guards and related
occupations 5. Electrical and electronics engineering
technologists and technicians
6. Software engineers and designers 6. Elementary and secondary school
teacher assistants 6. Other assisting occupations in support
of health services
7. Food counter attendants, kitchen helpers and related occupations
7. Real estate agents and salespersons
7. Supervisors, recording, distributing and scheduling occupations
8. Administrative officers (declined from 2011 to 2013)
8. Sales, marketing and advertising managers
8. Veterinarians
9. Registered nurses and registered psychiatric nurses
9. Other assisting occupations in support of health services
9. Managers in health care
10. Financial auditors and accountants 10. Information systems analysts
and consultants 10. Bakers
Occupations shown in bold made more than one Top Ten List Source: EMSI Analyst, 2014
Ottawa's top ten occupations Table 6: Top ten Otawa occuipations, # of jobs, 2013 (showing five year trend)
2013 Jobs TOP TEN OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs Change
2011-2016 % Change
14,424 Retail salespersons and sales clerks 15,235 14,359 -876 -6%
13,259 Computer programmers and interactive media developers 13,266 13,359 93 1%
13,208 Information systems analysts and consultants 12,044 13,802 1,758 15%
11,182 Administrative clerks 11,802 10,871 -931 -8%
10,398 Cashiers 9,451 10,899 1,448 15%
10,103 Software engineers and designers 6,422 11,306 4,884 76%
9,209 Food counter attendants, kitchen helpers and related occupations
9,023 9,836 813 9%
9,172 Administrative officers 10,321 9,475 -846 -8%
9,130 Registered nurses 8,555 9,396 841 10%
8,580 Financial auditors and accountants 6,562 9,024 2,462 38%
Source: EMSI Analyst, 2014
2014-2015 Ottawa Local Labour Market Plan 16
OCCUPATIONS IN OTTAWA
A closer look at growth and decline in occupations
51% of the 522 occupations showed decline in the past three years
1 in 3 occupations showed growth in number of jobs; the rest had no change or insufficient data
Table 7: Decline and growth by occupation, # of jobs, 2011 to 2013
Top 10 Declining Occupations Top 10 Growth Occupations
-2,463 User support technicians Software engineers and designers 3,681
-1,695 Early childhood educators and assistants Computer and information systems managers 2,264
-1,225 Customer service, information and related clerks Financial auditors and accountants 2,018
-1,180 Food and beverage servers Lawyers and Quebec notaries 1,691
-1,149 Administrative officers Security guards and related occupations 1,663
-1,126 Web designers and developers Elementary and secondary school teacher assistants 1,378
-1,092 Natural and applied science policy researchers, consultants and program officers
Real estate agents and salespersons 1,359
-1,060 Retail trade managers Sales, marketing and advertising managers 1,304
-946 Government managers - Health and social policy development and program administration
Other assisting occupations in support of health services 1,272
-935 Technical sales specialists, wholesale trade Information systems analysts and consultants 1,164 Source: Statistics Canada, National Household Survey, 2011
Table 8: Decline and growth by occupation, % of job growth/decline (>100 jobs), 2011 to 2013
Top 10 Declining Occupations Top 10 Growth Occupations
-68% User support technicians Funeral directors and embalmers 616%
-65% Early childhood educators and assistants Landscaping and grounds maintenance contractors and managers 331%
-58% Customer service, information and related clerks Aircraft instrument, electrical and avionics mechanics, technicians and inspectors 270%
-57% Food and beverage servers Film and video camera operators 262%
-57% Administrative officers Crane operators 256%
-57% Web designers and developers Stationary engineers and auxiliary equipment operators 238%
-56% Natural and applied science policy researchers, consultants and program officers
Power systems and power station operators 196%
-56% Retail trade managers Tour and travel guides 190%
-53% Government managers - Health and social policy development and program administration
Occupational therapists 153%
-52% Technical sales specialists, wholesale trade Other technical occupations in therapy and
assessment 147%
Source: Statistics Canada, National Household Survey, 2011
2014-2015 Ottawa Local Labour Market Plan 17
OCCUPATIONS IN OTTAWA
WHERE WE LIVE AND WORK
Place of residence vs. Place of work
79,010 more people worked in
Ottawa than lived in the city
indicating a net inflow of workers into
the city
This is likely a reflection of lower
housing costs outside the city and
across the provincial border, as well
as Quebec residents taking jobs in
Ottawa that may require bilingualism
Chart 15: Place of Residence vs. Place of Work, 2011
Source: Statistics Canada, National Household Survey, 2011
Exported workers tend to be
in higher paying occupations
and are likely to reflect some
government jobs on the
Quebec side.
Occupations that are
importing workers tend to be
low paying.
Human resources
professionals would likely
require bilingualism.
Table 9: Occupational inflow and outflow to and from Ottawa, 2011
Ottawa exporting these workers Ottawa importing these workers
250 Natural and applied science policy researchers, consultants and program officers
Other customer and information services representatives 1155
140 Social policy researchers, consultants and program officers
Light duty cleaners 1155
115 Mechanical engineers Human resources professionals 1335
95 Purchasing agents and officers Security guards and related security service occupations 1400
50 Technical occupations related to museums and art galleries
Registered nurses and registered psychiatric nurses 1495
Source: Statistics Canada, National Household Survey, 2011
HIGH AND LOW "DEMAND" OCCUPATIONS
Occupations where participation
rates and employment rates are
very close are considered "high
demand" while those with big
gaps are "low demand".
In some cases, "high demand"
may be better viewed as
“secure” (you are likely to keep
your job, but may not be able to
get into field); participation rates
reflect only those who previously
worked in field.
Table 10: High and low demand occupations >500 jobs (based on difference between participation rate and employment rate), 2011
Low "demand" occupations High "demand" occupations
1155 Roofers and shinglers Medical radiation technologists -0.9 1155 Specialized cleaners Dentists -0.7
1335 Construction trades helpers and labourers
Managers in customer and personal services, n.e.c. 0
1400 Post-secondary teaching and research assistants
Massage therapists 0
1495 Other sales related occupations Letter carriers 0.5
Source: Statistics Canada, National Household Survey, 2011
423,795502,805
Place of Residence Place of Work
2014-2015 Ottawa Local Labour Market Plan 18
OCCUPATIONS IN OTTAWA
JOB DEMAND BY OCCUPATION CATEGORY In 2013, Labour Market Ottawa acquired a subscription to Vicinity Jobs' Jobs Demand Reports. This
allows us to look at local online job postings for the past year to get a sense of which occupation
categories have jobs posted online.
Chart 16: Job Demand, Ottawa, # of online job postings, by occupation category, Jul 2013 to Jun 2014
Source: Vicinity Jobs , Jobs Demand Report, 2014
A SPECIAL LENS ON OCCUPATION DATA As part of our priorities, Ottawa’s stakeholders have asked us to take a closer look at Immigrants, Youth,
Aboriginals and Self-Employment trends. While there is no detailed occupation data available for
Aboriginal employees, below we take a closer look at the other priority groups. In looking at youth
trends, we take a broader view to look at occupations by age groups overall so that we can see where
the aging workforce may start to play into labour demand as baby boomers near retirement.
Highlights through the lens
27% of Ottawa's total labour force in identified occupations in 2011 were immigrants
37% of workers in Manufacturing and utilities occupations are immigrants (the highest share)
12% of Ottawa's labour force was self-employed in 2013
Professional occupations in business services to management tops the list with 4,764 self-employed
workers, while Residential home builders and renovators has the greatest share, with 97% being self-
employed
2,966
453
2,421
422
4,546
1
808 1,279
4,565 3,968
331
2,431 2,191
464
1,577
2014-2015 Ottawa Local Labour Market Plan 19
OCCUPATIONS IN OTTAWA
A closer look at Ottawa’s immigrants Chart 17: Ottawa's Immigrant Labour Force by Occupation (with % of immigrants in labour force), 2011
Source: Statistics Canada, National Household Survey, 2011
Note that the 2011 NHS defines an immigrant as anyone born outside Canada who has permanent residence status.
MOST EMPLOYED
OCCUPATIONS
Retail salespersons top the list
with 4,670 immigrants.
Four of the top ten
occupations fall in the Sales
and Service occupation
category.
OCCUPATION WITH THE
HIGHEST SHARE
Taxi and limousine driver and
chauffeurs with immigrants
holding 68% of the jobs.
Occupations split between
low paying and highly skilled,
perhaps reflecting
immigration policy around
refugees and skilled workers.
Those in bold made both lists.
Table 11: Ottawa's immigrant labour force, occupations, 2011
Most employed occupations by
immigrants (# of immigrants)
Occupations (>500 jobs) with
highest share of immigrants
4,670 Retail salespersons Taxi and limousine drivers and
chauffeurs 68%
3,470 Computer programmers and
interactive media developers
Electronics assemblers, fabricators,
inspectors and testers 66%
3,315 Information systems analysts and
consultants
Dry cleaning, laundry and related
occupations 60%
3,145
Food counter attendants, kitchen
helpers and related support
occupations
Nurse aides, orderlies and patient
service associates 59%
2,985 Light duty cleaners Light duty cleaners 48%
2,475 Registered nurses and registered
psychiatric nurses Software engineers and designers 47%
2,465 Software engineers and designers Pharmacists 47%
2,450 Cashiers Licensed practical nurses 46%
2,435 Nurse aides, orderlies and patient
service associates
Computer engineers (except software
engineers and designers) 46%
2,185 Administrative assistants University professors and lecturers 45% Source: Statistics Canada, National Household Survey, 2011
64,395
102,620
64,895
30,560
83,695
21,400
112,760
37,235
4,780 6,210 13,340 21,235 21,780
9,790 19,650 3,570
30,495
8,245 595 2,270 -
20,000
40,000
60,000
80,000
100,000
120,000
0 Management
1 Business, finance and
administration
2 Natural and applied
sciences and
related
3 Health 4 Education, law and social,
community and
government services
5 Art, culture,
recreation and
sport
6 Sales and service
7 Trades, transport and
equipment
operators and related
8 Natural resources,
agriculture and
related production
9 Manufacturing
and utilities
Ottawa Labour Force Immigrants
21% 21% 34% 32% 23% 17% 27% 22% 12% 37%
27% of Ottawa's total labour force in
identified occupations is immigrants
2014-2015 Ottawa Local Labour Market Plan 20
OCCUPATIONS IN OTTAWA
A closer look at Ottawa’s different age groups In trying to gauge labour supply, it is important to look at the different components of Ottawa's aging
population as many boomers are approaching retirement age. Below we provide a view of occupation
data broken down by Gen Y (15-29), Gen X (30-49), and Baby boomers (50-69).
Chart 18: Occupation Groupings, % of Labour Force by Age, 2011
Source: Statistics Canada, National Household Survey, 2011
TOP YOUTH JOBS
Retail salespersons top the list
with 9,510 youths.
Four of the top ten
occupations fall in the
Business, Finance and
Administration category.
TOP BOOMER JOBS
Retail salespersons top the list
with 3,680 boomers.
Four of the top ten
occupations fall in the
Business, Finance and
Administration category.
Those in bold made both
lists.
Table 12: Ottawa's labour force by age group, occupations, 2011
Top Ten Youth Jobs (15-29) Top 10 Boomer Jobs (50+)
9,510 Retail salespersons Retail salespersons 3,680
5,865
Food counter attendants, kitchen helpers and related support occupations
Administrative officers 3,490
5,615 Cashiers Administrative assistants 3,235
3,035 Food and beverage servers Information systems analysts and consultants 3,020
2,185 Store shelf stockers, clerks and order fillers
Registered nurses and registered psychiatric nurses 2,830
2,145 Administrative assistants Retail and wholesale trade managers 2,485 2,055 General office support workers General office support workers 2,225 2,050 Cooks Light duty cleaners 2,100
1,955 Program leaders and instructors in recreation, sport and fitness
Financial auditors and accountants 2,080
2,185 Receptionists Elementary school and kindergarten teachers 1,840
Source: Statistics Canada, National Household Survey, 2011
6%
18%
10% 10%14%
21%
31%
15%
35%
10%
52%47%
61%
54% 52%
34%39%
46%
31%
54%
42%35%
29%36% 34%
46%
30%
39% 34% 36%
0 Management
1 Business, finance and
administration
2 Natural and applied sciences and
related
3 Health 4 Education, law and social,
community
and government
services
5 Art, culture,
recreation and
sport
6 Sales and service
7 Trades, transport and
equipment
operators and related
8 Natural resources,
agriculture and
related production
9 Manufacturing
and utilities
15-29 (Gen Y) 30-49 (Gen X) 50-69 (Baby boomers)
2014-2015 Ottawa Local Labour Market Plan 21
OCCUPATIONS IN OTTAWA
A closer look at Ottawa’s self-employed
Chart 19: Ottawa's Self-Employed by Occupation (with % of self-employed in labour force), 2013
Source: EMSI Analyst, 2014
TOP TEN (NUMBER OF JOBS)
Professional occupations in
business services to
management top the list with
4,764 self-employed workers.
Three of the top ten
occupations are
management occupations.
TOP TEN (% OF JOBS)
Residential home builders
and renovators top the list
with 97% indicating that they
are self-employed.
Three of the top ten
occupations are health
occupations.
Those in bold made both
lists.
Table 13: Ottawa's occupations with highest self-employment, 2013
Top # of self-employed workers Top % of self-employed workers
4,763 Professional occupations in business
services to management
Residential home builders and
renovators 97%
3,263 Early childhood educators and
assistants Chiropractors 95%
3,104 Retail trade managers Farmers and farm managers 95%
3,000 Real estate agents and salespersons
Landscaping and grounds
maintenance contractors and
managers
94%
2,812 Residential home builders and
renovators Optometrists 94%
2,702 Information systems analysts and
consultants
Midwives and practitioners of
natural healing 94%
1,804 Lawyers and Quebec notaries Funeral directors and embalmers 93%
1,689 Restaurant and food service
managers Accommodation service managers 93%
1,516 General practitioners and family
physicians
Painters, sculptors and other visual
artists 87%
1,363 Computer programmers and
interactive media developers Other performers 86%
Source: EMSI Analyst, 20141
57,044
109,349
80,345
37,293
80,978
25,839
117,264
47,429
5,482 7,01410,538 9,337 7,464 6,109 7,829 7,225 10,143 7,365 2,418 269
0Management
1 Business,finance and
administration
2 Natural andapplied sciences
and related
3 Health 4 Education,law and social,community and
governmentservices
5 Art, culture,recreation and
sport
6 Sales andservice
7 Trades,transport and
equipmentoperators and
related
8 Naturalresources,
agriculture andrelated
production
9Manufacturing
and utilities
Ottawa's Labour Force Self-Employed
18% 9% 9% 16% 20% 28% 9% 16% 4%44%
2014-2015 Ottawa Local Labour Market Plan 22
PRIORITY SECTORS
WHAT IT IS Ottawa employers and service providers identified four key sectors on which to focus in 2012-13; the first
three of which aligned closely with the priority areas identified in the 2011 Strategic Framework/Plan:
Information, Communications & Technology (broadened to Science and Tech);
Health Care and Social Assistance;
Construction; and
Hospitality and Tourism (added as a priority in 2013).
We include key highlights for all of these sectors as part of this report.
Labour Market Ottawa held consultations with employers in each of these sectors in 2014, as well as for
Public Administration and Finance. We will include key highlights for these additional sectors as an
appendix to this report. Detailed sector findings will be posted on labourmarketottawa.ca later this fall
for the above sectors, as well as for Manufacturing, Education, Retail and Film, TV and Digital Media.
The sector consultations The information on the following pages provides an overview of the data that was validated with
employers during our sector specific consultations which took place in the fall of 2014. We also provide
brief highlights of the findings from the consultations; full summaries of the consultations will be provided
in the detailed sector reports that we will share on our website in the coming months.
The data provided Looking at jobs by NAICS code shows us how many people are employed in a specific industry, while
looking at jobs by NOC codes shows us how many people are employed in a specific occupation. It is
important to use both to understand local labour trends for specific sectors. NAICS codes allow us to
see employment figures for industries that fall within each sector.
Data showing jobs by occupation category generally shows all jobs in that occupation, not solely those
specific to a sector. However, a job seeker may not care about in which sector they work so employers
are competing across sectors for in-demand occupations. In Ottawa's case, the Federal Government
hires large numbers of workers for many occupations; therefore, you may also see a downturn in jobs for
specific occupations (IT, for example) because of government cuts even if the IT sector itself is doing well.
Looking at the data - some words of caution
EMSI suggests taking occupation data between 100 and 500 jobs with “a grain of salt”;
occupation data where there are fewer than 100 jobs is NOT considered reliable
because of the sampling sizes used in the Labour Force Survey.
Also keep in mind that forecasts are based on the statistics (projecting from what has
happened in the past and HRSDC forecasts) and do not take into account qualitative trends
(e.g., commercial construction boom will continue; public sector cuts will continue).
2014-2015 Ottawa Local Labour Market Plan 23
PRIORITY SECTORS
1. SCIENCE & TECHNOLOGY (previously ICT)
Defining the "sector" Neither Science & Technology nor ICT are industry sectors as defined by NAICS codes. To try to get a
sense of broader technology jobs in applied science and IT, we have focused on two sectors:
Professional, Scientific and Technical Services
59,022 sector jobs in Ottawa in 2013
2nd largest industry sector out of 20 in
Ottawa with 10.1% of all jobs
3% increase in Ottawa jobs, 2011 to 2013
Information & Cultural Industries
18,149 sector jobs in Ottawa in 2013
14th largest industry sector out of 20 in
Ottawa with 2.4% of all jobs
3% increase in Ottawa jobs, 2011 to 2013
Source: EMSI Analyst, 2014
A focus on occupations For this "sector", it is helpful to look at occupations in Natural & Applied Sciences to assess the local
labour market as this occupation grouping captures many technology jobs in the above two sectors.
80,299 Natural and Applied
Sciences jobs in Ottawa
1 in 7 Ottawa jobs is in Natural
and Applied Sciences
71% of the jobs are in Other
related occupations including
many in computer science
1.3% decline in jobs in this group
from 2011 to 2013, with a recovery
starting in 2013
Chart 20: Jobs in Natural & Applied Sciences in Ottawa, 2013
Source: EMSI Analyst, 2014
Job demand Labour Market Ottawa subscribes to Vicinity Jobs Job Demand Reports; sector highlights include:
4,630 online job postings from July 2013 to June 2014 were in the Professional, Scientific and
Technical Services sector 28% of all postings making it the sector with the most postings.
1,105 postings were in the Information and Cultural Industries sector; 7% of all postings.
4,546 postings were in Engineers, Architects, IT, Natural Sciences, making it one of the highest in-
demand occupation categories with 16% of all postings.
6,4668%
16,97621%
56,90371%
Professional and technical occupations in physical and life sciencesProfessional and technical
occupations in engineering
Other related occupations
2014-2015 Ottawa Local Labour Market Plan 24
PRIORITY SECTORS
Detailed occupation information
Table 14: Top 5 Physical and Life Sciences Jobs, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS (# of jobs) 2011
Jobs
2016 Jobs
Forecast
Change
2011-16
% Change
2011-16
1,869 Biologists and related scientists 1,526 1,992 466 31%
1,001 Chemists 1,514 1,003 -511 -34%
701 Chemical technologists and technicians 595 737 142 24%
580 Landscape and horticultural technicians and specialists 339 668 329 97%
418 Physicists and astronomers 625 404 -221 -35%
Source: EMSI Analyst, 2014
Table 15: Top 5 Professional and Technical Engineering Jobs, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS (# of jobs) 2011
Jobs
2016 Jobs
Forecast
Change
2011-16
% Change
2011-16
2,581 Electronic service technicians (household and business equipment)
2,640 2,454 -186 -7%
2,461 Electrical and electronics engineers 3,139 2,289 -850 -27%
2,449 Computer engineers (except software engineers) 3,005 2,387 -618 -21%
2,387 Civil engineers 2,938 2,479 -459 -16%
1,342 Electrical and electronics engineering technologists and technicians
631 1,420 789 125%
Source: EMSI Analyst, 2014
Table 16: Top 5 Other Related Jobs, Ottawa, 2013 (and 5-year view 2011 to 2016)
2013 Jobs TOP FIVE OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs
Forecast
Change
2011-16
% Change
2011-16
13,259 Computer programmers and interactive media developers 13,266 13,359 93 1%
13,208 Information systems analysts and consultants 12,044 13,802 1,758 15%
10,103 Software engineers and designers 6,422 11,306 4,884 76%
3,439 User support technicians 5,902 3,028 -2,874 -49%
3,105 Database analysts and data administrators 2,656 3,425 769 29%
Source: EMSI Analyst, 2014
What we heard from employers (highlights from the consultations)
Labour planning is difficult as traditional ways of capturing job data cannot keep up with the
pace of technological change; e.g., NOCs do not specify jobs in web or mobile ‘app’
development
Finding junior people with the required training is not as difficult as finding people with more
experience on top of skills—employers are looking for experienced workers and these are in
shorter supply, as opposed to skilled workers, which are not as difficult to find in most cases
2014-2015 Ottawa Local Labour Market Plan 25
PRIORITY SECTORS
2. HEALTH CARE & SOCIAL ASSISTANCE
Defining the sector
57,069 Healthcare & social
assistance sector jobs in Ottawa in
2013
3rd largest industry sector out of
20 in Ottawa with 9.7% of all jobs
1 in 3 sector jobs are in
Ambulatory health care services
2% increase in Ottawa jobs, 2011
to 2013, with projected continued
growth to 2020
Chart 21: Healthcare & Social Assistance Jobs, Ottawa, 2013
Source: EMSI Analyst, 2014
A focus on occupations For this sector, it is helpful to look at occupations in Health to assess the local labour market.
37,293 Health jobs in Ottawa,
representing 6.4% of all jobs
1 in 15 Ottawa jobs is in Health
28% of the jobs are in
Professional occupations in
health, with jobs fairly evenly split
across the four sub-groups
18.2% growth in jobs in this
group from 2011 to 2013 locally,
with strong projected growth to
2020
Chart 22: Jobs in Health in Ottawa, 2013
Source: EMSI Analyst, 2014
Job demand Labour Market Ottawa subscribes to Job Demand Reports from Vicinity Jobs.
672 online job postings from July 2013 to June 2014 were in the Health Care and Social Assistance
sector in the past year (Jul to Jun); only 4% of all postings (below the occupational category
average of 6%).
808 postings were in the Health occupation category; only 3% of all postings and well below
average of 7%.
18,81233%
16,79329%
9,94618%
11,51820%
Ambulatory health care services
Hospitals
Nursing and residential care
facilities
Social assistance
10,84029%
9,63026%
8,09222%
8,73123%
Professional occupations in health
Nurse supervisors and registered nurses
Technical and related occupations in health
Assisting occupations in support of health services
2014-2015 Ottawa Local Labour Market Plan 26
PRIORITY SECTORS
Detailed occupation information
Table 17: Top 10 Occupations in sector, # employed in industry, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP TEN OCCUPATIONS IN INDUSTRY (# of jobs) 2011 Jobs
in Industry
2016 Jobs
in Industry
Change
2011-2016 % Change
8,169 Registered nurses 7,768 8,436 668 9%
6,296 Early childhood educators and assistants 6,894 6,336 (558) (8%)
5,291 Nurse aides, orderlies and patient service associates 4,484 5,677 1,193 27%
2,318 General practitioners and family physicians 1,676 2,497 821 49%
1,846 Specialist physicians 1,465 2,040 575 39%
1,712 Community and social service workers 1,499 1,721 222 15%
1,670 Receptionists and switchboard operators 2,163 1,686 (477) (22%)
1,320 Managers in health care 729 1,446 717 98%
1,191 Licensed practical nurses 1,795 1,210 (585) (33%)
1,151 Administrative clerks 1,400 1,151 (249) (18%)
Source: EMSI Analyst, 2014
Table 18: Top 10 Health occupations, # of jobs, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP TEN HEALTH OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs Change
2011-2016 % Change
9,130 Registered nurses 8,555 9,396 841 10%
5,681 Nurse aides, orderlies and patient service associates 4,817 6,072 1,255 26%
2,485 General practitioners and family physicians 1,764 2,673 909 52%
2,434 Other assisting occupations in support of health services 1,162 2,725 1,563 135%
1,963 Specialist physicians 1,593 2,167 574 36%
1,269 Licensed practical nurses 1,894 1,285 (609) (32%)
1,200 Other technical occupations in therapy and assessment 485 1,341 856 176%
1,184 Physiotherapists 933 1,344 411 44%
1,152 Ambulance attendants and other paramedical occupations 538 1,322 784 146%
1,062 Pharmacists 656 1,151 495 75%
Source: EMSI Analyst, 2014
What we heard from employers (highlights from the consultations)
Demand for IC emergency room nurses (RNs), and some need for RPNs
Demand for PSWs with a one year certificate (required for long-term care facilities); there will be a
new Registry of PSWs in Ontario; less certification required for those in community/private homes
NOC codes are challenging, as occupation designations/requirements are evolving quickly
2014-2015 Ottawa Local Labour Market Plan 27
PRIORITY SECTORS
3. CONSTRUCTION
Defining the sector
29,167 Construction sector jobs
in Ottawa in 2013
9th largest industry sector out of
20 in Ottawa with 5.0% of all jobs
3 in 5 sector jobs are in
Specialty trade contractors
26% of jobs are self-employed
1% increase in Ottawa jobs, 2011
to 2013, with recovery starting in
2012 and projected to continue
Chart 23: Construction Jobs, Ottawa, 2013
Source: EMSI Analyst, 2014
A focus on occupations For this sector, it is helpful to look at occupations in Trades, transport and equipment operators and
related occupations as close to two-thirds (63%) of construction jobs fall in this occupation category.
37,235 Trades jobs in Ottawa,
representing 9% of all jobs
63% of construction jobs fall in
the Trades occupation category
39% of Trades jobs are in the
Construction sector
5% decline in jobs locally in this
group from 2011 to 2013, with
projected moderate growth to
2020
Chart 24: Construction jobs by occupation, Ottawa, 2013
Source: EMSI Analyst, 2014
Job demand Labour Market Ottawa subscribes to Job Demand Reports from Vicinity Jobs.
378 online job postings from July 2013 to June 2014 were in the Construction sector in the past year
(Jul to Jun); only 2% of all postings (well below the average of 6%).
3,277 postings were in the Trades, Transport, Construction occupation category; 6% of all postings.
8,93231%
2,5018%
17,73561%
Construction of buildings
Heavy and civilengineering construction
Specialty tradecontractors
63%15%
11%
6%
3% 2% Trades, transport and equipmentoperators and related occupations
Management occupations
Business, finance andadministrative occupations
Natural and applied sciences andrelated occupations
Sales and service occupations
Other
2014-2015 Ottawa Local Labour Market Plan 28
PRIORITY SECTORS
Detailed occupation information
Table 19: Top 10 Occupations in sector, # employed in industry, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP TEN OCCUPATIONS IN INDUSTRY (# of jobs) 2011 Jobs in Industry
2016 Jobs in Industry
Change 2011-2016
% Change
2,622 Residential home builders and renovators 3,113 2,649 (464) (15%)
2,548 Construction trades helpers and labourers 2,077 2,756 679 33%
2,099 Carpenters 1,944 2,212 268 14%
1,370 Electricians (except industrial and power system) 1,426 1,441 15 1%
1,183 Contractors and supervisors, other construction trades, installers, repairers and servicers
1,418 1,171 (247) (17%)
1,095 Plumbers 755 1,191 436 58%
979 Construction managers 1,376 953 (423) (31%)
885 Heavy equipment operators (except crane) 620 960 340 55%
810 Residential and commercial installers and servicers 751 828 77 10%
729 Administrative officers 652 817 165 25% Source: EMSI Analyst, 2014
Table 20: Top 10 Trades occupations, # of jobs, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP TEN TRADES OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs Change
2011-2016 % Change
3,967 Truck drivers 4,019 4,049 30 1%
3,384 Material handlers 2,946 3,458 512 17%
3,177 Construction trades helpers and labourers 2,740 3,385 645 24%
2,801 Bus drivers and subway and other transit operators 2,875 2,944 69 2%
2,769 Carpenters 2,701 2,879 178 7%
2,114 Automotive service technicians, truck and bus mechanics and mechanical repairers
2,743 1,888 (855) (31%)
1,754 Electricians (except industrial and power system) 1,909 1,810 (99) (5%)
1,491 Heavy equipment operators (except crane) 1,200 1,592 392 33%
1,431 Delivery and courier service drivers 1,743 1,441 (302) (17%)
1,401 Contractors and supervisors, other construction trades, installers, repairers and servicers
1,808 1,381 (427) (24%)
Source: EMSI Analyst, 2014
What we heard from employers (highlights from the consultations)
Difficult to get into trades occupations without a pre-existing network of contacts.
Few job postings as unions provide the necessary labour to unionized employers
Residential experience does not transfer readily to the commercial side
A shortage of workers with requisite skills and Canadian building code/ jobsite experience
2014-2015 Ottawa Local Labour Market Plan 29
PRIORITY SECTORS
4. HOSPITALITY & TOURISM
Defining the "sector" Hospitality and tourism is not an industry sector as defined by NAICS codes. To try to get a sense of
broader hospitality and tourism jobs, we have focused on two sectors:
Accommodation and food services
34,653 sector jobs in Ottawa in 2013
6th largest industry sector out of 20 in Ottawa
with 6% of all jobs
88% if the sector jobs are in
Accommodation services
5% increase in Ottawa jobs, 2011 to 2013
Arts, entertainment and recreation
18,149 sector jobs in Ottawa in 2013
17th largest industry sector out of 20 in
Ottawa with 2% of all jobs
54% of the jobs are in Performing arts,
spectator sports and related industries
13% increase in Ottawa jobs, 2011 to 2013
Source: EMSI Analyst, 2014
A focus on occupations For this sector, it is helpful to look at occupations in Sales and service and Arts, culture, recreation and
sport as more than three-quarters (79%) of Accommodation and food services and Arts, entertainment
and recreation jobs fall in these two occupation categories.
2 in 3 Hospitality and Tourism
jobs are in Sales and service
27% of Sales and service jobs
are in this sector
24% of Art, culture, recreation
and sport jobs are in this sector
4% growth in Sales and service
jobs from 2011 to 2013
5% decline in Art, culture,
recreation and sport jobs
Chart 25: Hospitality & Tourism jobs by occupation, Ottawa, 2013
Source: EMSI Analyst, 2014
Job demand Labour Market Ottawa subscribes to Job Demand Reports from Vicinity Jobs.
597 online job postings from July 2013 to June 2014 were in Accommodation and Food Services
sector; 4% of all postings.
28 postings were in the Arts, Entertainment and Recreation sector; less than 1% of all postings.
29,49666%
5,64612%
5,30512%
2,2025%
2,2235% Sales and service occupations
Occupations in art, culture,recreation and sport
Management occupations
Business, finance andadministrative occupations
Other
2014-2015 Ottawa Local Labour Market Plan 30
PRIORITY SECTORS
Detailed occupation information
Table 21: Occupations in Accommodations and food services, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS IN INDUSTRY (# of jobs) 2011 Jobs in Industry
2016 Jobs in Industry
Change 2011-2016
% Change
7,691 Food counter attendants, kitchen helpers and related 7,691 8,670 979 13%
3,507 Cooks 3,507 4,842 1,335 38%
5,112 Food and beverage servers 5,112 3,779 (1,333) (26%)
3,253 Restaurant and food service managers 3,253 4,149 896 28%
2,650 Cashiers 2,650 3,204 554 21% Source: EMSI Analyst, 2014
Table 22: Sales & Service Occupations, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs Change
2011-2016 % Change
14,424 Retail salespersons and sales clerks 15,235 14,359 (876) (6%)
10,398 Cashiers 9,451 10,899 1,448 15%
9,209 Food counter attendants, kitchen helpers and related 9,023 9,836 813 9%
6,930 Janitors, caretakers and building superintendents 5,960 7,557 1,597 27%
5,566 Light duty cleaners 5,646 5,877 231 4% Source: EMSI Analyst, 2014
Table 23: Occupations in Arts, entertainment and recreation, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS IN INDUSTRY (# of jobs) 2011 Jobs in Industry
2016 Jobs in Industry
Change 2011-2016
% Change
1,487 Program leaders and instructors in recreation, sport and fitness 1,068 1,655 587 55%
628 Musicians and singers 601 724 123 20%
620 Authors and writers 231 652 421 182%
457 Operators and attendants in amusement, recreation and sport 405 472 67 17%
369 Painters, sculptors and other visual artists 456 367 (89) (20%) Source: EMSI Analyst, 2014
Table 24: Arts, culture, recreation and sport occupations, Ottawa, 2013 (and 5-year view)
2013 Jobs TOP FIVE OCCUPATIONS (# of jobs) 2011 Jobs 2016 Jobs Change 2011-2016
% Change
5,508 Professional occupations in public relations and communications 5,693 6,013 320 6%
3,954 Program leaders and instructors in recreation, sport and fitness 2,982 4,237 1,255 42%
2,280 Graphic designers and illustrators 2,682 2,433 (249) (9%)
1,700 Translators, terminologists and interpreters 1,725 1,732 7 0%
1,310 Musicians and singers 1,779 1,312 (467) (26%) Source: EMSI Analyst, 2014
What we heard from employers (highlights from the consultations)
Sense that there are more positions available in this sector than people looking to work in it
Hotels foresee heavy recruiting and hiring over the next year in a variety of positions
Bilingualism is in demand and hard to find; started to now look for other second languages
2014-2015 Ottawa Local Labour Market Plan 31
ECONOMIC OUTLOOK
CONFERENCE BOARD OF CANADA ECONOMIC OUTLOOK It should be noted that this outlook looks at both the Ontario and Quebec side of Ottawa-Gatineau
whereas the rest of this report hones in on the Ontario side.
Sector and Labour Forecast, Spring 2014
12th out of 13 - Ottawa-Gatineau’s overall economic growth surpassed only Victoria, amongst the
13 metropolitan areas reported, and this growth is expected to remain subdued through 2014.
The Conference Board of Canada has updated its Employment Outlook numbers from Fall 2013, now
forecasting employment growth in 5 out of 7 sectors for Ottawa-Gatineau (previously growth for 2013
had only been expected in one sector). Transportation and warehousing saw a large reversal, as the
outlook for 2013 - a forecast contraction in employment by almost 20 percent – was adjusted to a
forecast growth for 2014 of 11 percent.
Chart 26: Employment Outlook, Ottawa-Gatineau
Source: Conference Board of Canada, Metropolitan Outlook, Spring 2014.
Highlights from Conference Board of Canada's Spring 2014 Economic Outlook:
0.1% growth in Ottawa-Gatineau’s economy in 2013 as the economy essentially stagnated
2.2% loss in total employment for Ottawa-Gatineau, worse than previously forecast
1.6% job growth forecast by 2015 will not be enough to fully offset the 2.2 percent drop in 2013
8% increase in high-tech sector employment over past three years; outlook is strong
Public administration employment is headed to posting another decline through 2014
Non-residential construction sector will be busy for years, while residential continues to slow down
-1.4
2.9
5.8
11.2
-1.7
2.3
0.5
-5 0 5 10 15
Total
Industrial
Office
Trans. & ware.
W&R trade
Personal ser.
Non-com. ser.
2014 (annual growth rate) EMPLOYMENT OUTLOOK
1.9
2.1
1.7
1.5
1.2
2.7
1.7
0 1 2 3
Total
Industrial
Office
Trans.& ware.
W&R trade
Personal ser.
Non-com. ser.
2015-18 (average annual compound growth rate)
2014-2015 Ottawa Local Labour Market Plan 32
EO CLIENT SNAPSHOT
WHAT IT IS In June 2014, MTCU provided the local board with aggregate Employment Ontario (EO) program data
as an input into local planning, representing activity from April 2013 to March 2014. Labour Market
Ottawa consulted with the Employment Ontario Ottawa Network, Literacy and Basic Skills, and its
Labour Market Service Delivery Committee over the summer and fall of 2014 to review the data and
discuss its implications for local labour market planning.
Information was provided for:
Employment Services (ES), Literacy and Basic Skills (LBS), Second Career (SC), Apprenticeship
We chose to focus on the ES, SC and Apprenticeship data as the most directly related to the labour
market. As not all of the information is mandatory, the data is incomplete, but we highlight those pieces
that provide the most insight into Employment Ontario's clients and how they fit in the labour market.
SETTING THE CONTEXT 2013 annual data on Ottawa's
unemployed population provides a
view of 2013-14 potential EO clients.
Ottawa's Unemployed
56% of Ottawa's unemployed in
2013 were male (down from 58%
in 2012)
1 in 3 of total unemployed
were males aged 15-44
Unemployed males were older in Ottawa than in Toronto
33% decrease in unemployed
males aged 15-24 from 2012
(down from 19% to 15%)
33% increase in unemployed
males 45 and over from 2012
(rose from 16% to 24%)
44% of Ottawa's unemployed
were female (up from 42% in
2012)
29% increase in unemployed
females 45 and over from 2012
(rose from 10% to 14%)
Chart 27: Unemployed Population Pyramid, 2013
Source: Labour Force Survey, Statistics Canada, CANSIM Table 282-0110, 2013
15%
22%
9%
6%
1%
13%
19%
10%
6%
0%
15%
18%
13%
8%
0%
14%
16%
7%
5%
0%
0 0 0 0 0 0 0
15-24
25-44
45-54
55-64
65+
Percent of total unemployed
Ottawa Females Ottawa Males Toronto Females Toronto Males
MALES FEMALES
53%Toronto
47%Toronto
44%Ottawa
56%Ottawa
2014-2015 Ottawa Local Labour Market Plan 33
EO CLIENT SNAPSHOT
WHO IS ACCESSING EMPLOYMENT SERVICES? MTCU describes Employment Services (ES) as "the gateway for other EO programs and services. The
majority of Second Career (SC) clients, some apprenticeship, as well as some Literacy and Basic Skills
clients have accessed ES".
This year, MTCU also provided data on Resource
and Information (R&I) clients. R&I services are
available to all members of the community
including the employed, job seekers, students,
apprentices, and employers. There is no eligibility
or access criteria for R&I; whereas ES assisted
clients need to qualify.
We also had data on age and gender of ES
assisted clients, and drew comparisons to 2012-13.
Ottawa's ES Highlights
26,719 members of the community
accessed the Employment Centres' Resource
and Information Services.
10,367 clients signed up for ES Assisted
Service
Represents a14% increase from the number
of ES Assisted Service Clients seen in 2012-13
How Old Are They?
1270 more clients in 2013-14 than
in 2012-13, with increases in all age
groups
48% of clients served fall in the
25-44 age group (down from 51%
in 2012)
696 more clients served in the 15-
24 age group than in 2012-13
Represents a 44% increase in
clients aged 15-24 from 2012
5% increased share of age 15-24
3% decrease share of age 25-44
Chart 28: ES Assisted Clients by Age Group, 2013-14
(with percent share of total clients)
Source: EO custom data provided by MTCU
What is Their Gender?
51% of ES assisted clients in 2013-14 were male (down
from 52% in 2012)
This likely reflects the 2% drop in the percent share of the
unemployed population in Ottawa who are male (from
58% in 2012 to 56% in 2013)
2,273
4,949
3,071
761,577 4,656 2,820 65
0
1,000
2,000
3,000
4,000
5,000
6,000
15-24 25-44 45-64 65 and older2013-14 2012-13
22% 48% 30% 1%
Female49%Male
51%
2014-2015 Ottawa Local Labour Market Plan 34
EO CLIENT SNAPSHOT
Are Ottawa's unemployed accessing ES services?
29% of the unemployed population became ES assisted clients in 2013-14 (up from 25% in 2012-13)
41% of unemployed aged 25-44 years old became ES assisted clients in 2013-14 (up from 33%)
9% more of the unemployed population 15-24 year olds became ES assisted clients in 2013-14
(going up from 13% in 2012-13 to 22% in 2013-14).
The chart below shows the proportion of unemployed in each age group that are ES Assisted Clients. In
the fall of 2013, Employment Ontario rolled out the Youth Employment Fund, targeted at 15-29 year olds.
The improvement in the share of unemployed youth (aged 15 to 24) who are ES assisted clients, as well
as the increase in the 25 to 44 year bracket may very well point to the success of that program in
helping Employment Ontario reach more unemployed youth.
Chart 29: Unemployed Population and ES Assisted Service Clients by AGE GROUP, Ottawa
(with percentages of unemployed population who are clients)
Source: Custom data provided by Employment Ontario
LITERACY & BASIC SKILLS LEARNERS
Ottawa's LBS In-Person Learners at a Glance
1,822 in-person learners in 2013-14, up from 863 in 2012-13
This represents 45% growth in the number of in-person learners from 2012-13
62% of all learners were male
Almost half (47%) fell in the 25 to 44 year age group
35,700
10,300 12,100 11,800
1,500 10,369 2,273 4,949 3,071 76 0
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000
15 years and over 15 to 24 years 25 to 44 years 45 to 64 years 65 years and over
Unemployed (2013) EO Clients
25%
13%33%
1%
29%
22%41%
5%
2013-14 percentages
2012-13 percentages
32%
33%
2014-2015 Ottawa Local Labour Market Plan 35
EO CLIENT SNAPSHOT
ES CLIENTS AND EMPLOYMENT
From where did ES Assisted Clients come and where did they end up?
6,336 ES assisted clients had an outcome at exit of employment.
MTCU provided data for the
6,336 ES assisted client whose
outcome at exit was
employment. The table to
the left highlights the number
of clients in the Top 10 laid off
occupations and the Top 10
laid off industries.
The data for employed
outcome was not as robust, as
providing this data is not
mandatory in MTCU's reporting
system, and the data
provided did not include any
data collected during follow-
ups post-exit. Data was also
suppressed if the count was
less than 10 in any category.
Table 25: # of clients for Top 10 Laid off Occupations / Industries
Top 10 Laid off Occupations Top 10 Laid off Industries
213 Construction Trades Helpers and Labourers
Full-service restaurants and limited-service eating places
312
162 Food Counter Attendants, Kitchen Helpers and Related Support Occupations
Services to buildings and dwellings 133
152 Retail Salespersons Computer systems design and related services
96
106 Cashiers Universities 90
103 Cooks Residential building construction 85
88 Administrative Assistants Other federal government public administration
76
80 Other Customer and Information Services Representatives
Grocery stores 73
70 Administrative Officers Elementary and secondary schools 65
69 Light Duty Cleaners Individual and family services 61
65 Home Support Workers, Housekeepers and Related Occupations
Personal care services 59
It is interesting to note,
however, that several
occupations and industries
appeared on both lists, which
would seem to point to high
turnover in these areas, as
opposed to an overall decline
in jobs. These occupations
and industries are highlighted
in bold.
Top 5 Outcome Occupations Top 5 Outcome Industries
28 Retail Salespersons Computer systems design and related services
28
15 Other Customer and Information Services Representatives
Services to buildings and dwellings 19
14 Computer Programmers and Interactive Media Developers
Full-service restaurants and limited-service eating places
17
14 Light Duty Cleaners Department stores 15
12 Construction Trades Helpers and Labourers
Business support services 13
Source: Custom data provided by Employment Ontario
2014-2015 Ottawa Local Labour Market Plan 36
EO CLIENT SNAPSHOT
SECOND CAREER PROGRAM Ottawa's Second Career clients at a glance
381Second Career clients in 2013-14 (down from 547 in 2012-13), showing a decline of 43%
57% of Second Career clients were aged 25-44 (similar to the 58% in this age group in 2012-13)
Table 26: Number of clients in Top 5 Second Career Programs & Ottawa Occupation Outlooks
Programs 2011 Jobs 2012 Jobs 2013 Jobs
2015 Jobs
Forecast
Change
2011-15
% Change
2011-15
74 Truck drivers 4,019 4,377 3,967 4,028 9 0%
27 Accounting and related clerks 5,140 4,790 4,860 4,870 (270) (5%)
24 Computer network technicians 3,338 2,648 2,651 2,578 (760) (23%)
24 Community and social service workers 2,420 2,254 2,870 2,826 406 17%
23 Paralegal and related occupations 3,272 3,216 2,687 2,851 (421) (13%)
Source: Custom data provided by Employment Ontario
APPRENTICESHIPS Ottawa's Apprenticeships at a glance
28 is the average age of apprentices of registration (average was 27 in 2012-13)
859 Certificates of Apprenticeships (CoAs) issued (up from 621 in 2012-13), showing growth of 38%
151 Modular Training Registration (down from 223 in 2012-13), showing decline of 32%
1,699 new registrations (up from 1,637 in 2012-13), showing growth of 3%
7,901 active apprentices (down from 8,927 in 2012-13), showing decline of 11%
Table 27: Number of clients in Top 5 Trades New Registrations & Ottawa Occupation Outlooks
New Registrations 2011 Jobs 2012 Jobs 2013 Jobs
2015 Jobs
Forecast
Change
2011-15
% Change
2011-15
550 Information Technology - Contact Centre Customer Service Agent
4,019 4,377 3,967 4,028 9 0%
189 Automotive Service Technician 5,140 4,790 4,860 4,870 (270) (5%)
164 Electrician - Construction and Maintenance 3,338 2,648 2,651 2,578 (760) (23%)
104 Hairstylist 2,420 2,254 2,870 2,826 406 17%
94 Information Technology - Contact Centre Technical Support Agent
3,272 3,216 2,687 2,851 (421) (13%)
Source: Custom data provided by Employment Ontario
2014-2015 Ottawa Local Labour Market Plan 37
ACTION PLAN UPDATE
2014-15 KEY DELIVERABLES
Local Labour Market Planning Update Report (October 14, 2014)
Partnership Commitments – Partnership Project EMP #1 Employer Engagement
Partnership Commitments – Partnership Project WD#1 Service Coordination
2014-15 Local Labour Market
Planning Report - This product will
include an interpretation of supply
and demand labour market
information, a process of
consultations with local
stakeholders, service providers and
employers and the development of
an action plan with a three year
outlook, and an update on the
2014-15 action plan. Both the
overall report and sector-specific
reports will be provided on the
Labour Market Ottawa website in
French and English, along with
other updated LMI.
Start a dialogue around Employment
Service Coordination to improve the
"employer experience" with
employment-related services across
Ottawa. Conduct a preliminary
survey to inform a Service Provider
Leadership Forum with service
providers and stakeholders in Ottawa
which will result in a Discussion Paper
to be brought forth to funders. Hold
a Dialogue Forum with funders and
service providers to share funders'
response and jointly action plan on
next steps to improve the "employer
experience".
Employment Service Coordination -
Implement Year 2 of the Service
Coordination Workplan approved in
Spring 2013 to work toward the
MTCU-defined outcome - In each
community, the assessment and
referral process ensures that the
client pathway to employment is
seamless. Clients can access the
right community services and
programs, the first time, to address
their specific needs. The exact
deliverables, timelines and
measurable results will be identified
in Winter 2014 as per the approved
workplan.
Expected Outcome & Status
Ongoing consultations with the
LMPC and LMSDC - quarterly
meetings
On track: two completed
Sector-specific consultations
with at least 5-10 additional
employers/stakeholders
focused on each sector
Completed: conducted 6
sector consultations
Comprehensive review of
supply and demand data,
using EMSI Analyst, Jobs
Demands Reports, EO data
provided by MTCU and
additional data released from
the 2011 NHS. User-friendly
reports/tools prepared for
analysis shared online
On track: 2014-15 Labour
Market Plan published; 2014
occupation outlooks and
Ottawa's Top Jobs completed;
sector and population reports
underway
Expected Outcome & Status
A survey across employment-
related services (may also be
able to draw on Service Provider
Coordination surveys conducted
in Fall 2013) to inform a Service
Provider Leadership Forum to
start dialogue on this issue.
On track: Formed an
implementation team in June
2014 that has met monthly;
Survey completed; Leadership
Forum to be held in November
A discussion paper to bring
forward to funders. A Dialogue
Forum to respond to discussion
paper and develop a joint
action plan.
On track: Discussion paper to be
prepared in November; Dialogue
Forum to take place in
December
An Employer Map of Ottawa's
employment programs and
services
On track for Dec 2014
Expected Outcome & Status
2014-15 action plan shared and
validated with Advisory Groups;
finalized by Strategic Working
Group (estimate 3-5 key action
areas).
Completed: Action plan shared
and validated in May 2014
Form Implementation teams
(drawing from Advisory Groups
as required) to address each
major area of action and
implement preliminary actions
based on the 2014-15 action
plan developed in Winter 2014.
Completed: 3 implementation
teams formed in June 2014
1. Common client continuum
2. Service provider expo
3. Quick reference sheets
Progress tracked and assessed
against defined performance
measures.
On track: Implementation teams
developed project plans and
timelines and meet bi-monthly
2014-2015 Ottawa Local Labour Market Plan 38
3-YEAR ACTION PLAN
WHAT IT IS With the shift from March to October publication of the labour market plans, the three-year action plan
outlined below will need to be adjusted because our current deliverables as outlined on the previous
page has Labour Market Ottawa developing proposed actions with our community partners and
stakeholder over the next six months. It is important to keep in mind that our business plans and funding
are approved annually so any actions proposed in the long-term are subject to funding approval and
could be affected by changes in scope of deliverables requested by our funder.
Below we outline the strategic framework guiding principles developed in 2012 that we have validated
with our two committees as still being applicable moving forward over the next three years, as well as
the key areas on which we will be focusing.
GUIDING PRINCIPLES FOR TAKING ACTION The strategic framework and priorities identified in 2011 were reframed as guiding principles for taking
action in 2012-13. These were validated with the Labour Market Planning Committee and Labour
Market Service Delivery Committee in Fall 2014 and were still deemed relevant moving forward.
014-2015 Ottawa Local Labour Market Plan 39
3-YEAR ACTION PLAN
PRIORITY ACTION AREAS for the next three years
#1 Ongoing Local Labour Market Planning
Labour Market Ottawa continues to serve as a hub for local labour market information and further
engages employers and service providers in local labour market planning.
Why it is a priority for the community
With more than 2000 unique visitors to our Labour Market Ottawa website in the past year, and based
on direct feedback from service providers and employers, it is important to continue to provide the
data that the community finds most useful in formats that work best for them. With the labour market
constantly evolving, it is important to have a framework in place for continually identifying and
addressing gaps, acting as the conduit between employer demand and service provider response.
Potential activities and next steps
Short-term (2015-16) Medium-term (2016-17) Long-term (2017-18)
• Hold discussions with LMPC and
LMSDC members to ensure
ongoing engagement
• Continue to enhance and
leverage LabourMarketOttawa. ca
website
• Annual update of local labour
market plan
• Annual update of Ottawa's
Occupation Outlooks, Ottawa's
Top Jobs, and Sector Updates
• Quarterly updates of Jobs Demand
Reports
• Leverage existing employer
networks and events to bring LMI to
employers, as opposed to only
inviting them to our events
• Roll out Understanding LMI Tutorial
to service providers, including EO
centres and schools
• Hold discussions with LMPC and
LMSDC members to ensure
ongoing engagement
• Continue to enhance and
leverage LabourMarketOttawa.
ca website
• Continue to produce annual
and quarterly reports and
develop new products to meet
demand (and as identified in
the other two priority action
areas)
• Continue to leverage existing
employer networks and events
to bring LMI to employers, as
opposed to only inviting them to
our events
• Additional actions will be
identified in ongoing
consultations with LMPC and
LMSDC as the need arises
• Hold discussions with LMPC and
LMSDC members to ensure
ongoing engagement
• Continue to enhance and
leverage LabourMarketOttawa.
ca website
• Continue to produce annual
and quarterly reports and
develop new products to meet
demand (and as identified in
the other two priority action
areas)
• Continue to leverage existing
employer networks and events
to bring LMI to employers, as
opposed to only inviting them to
our events
• Additional actions will be
identified in ongoing
consultations with LMPC and
LMSDC as the need arises
Expected outcomes
Employers and service providers actively engaged in ongoing planning, with ready access to the
labour market information that will most help them address labour market supply and demand.
Potential partners
Labour Market Planning Committee, Labour Market Service Delivery Committee, Human Resources
Professional Associations, Chambers of Commerce, Business Improvement Associations
014-2015 Ottawa Local Labour Market Plan 40
3-YEAR ACTION PLAN
#2 Employer Engagement (service coordination from the perspective of employer as client)
Labour Market Ottawa leads the implementation of the actions to be developed jointly by service
providers and funders in March 2015 to enhance the experience of employers as "clients" of
Employment Ontario and broader employment-related service providers across Ottawa.
Why it is a priority for the community
While Ottawa's service providers have started taking actions to address service coordination from the
job seeker perspective, there is a need identified by service providers, employers, and the funder to
enhance the "employer experience" (as a client of employment-related programs and services in
Ottawa), and to further market these programs/services to employers and keep them informed.
Potential activities and next steps
Short-term (2015-16) Medium-term (2016-17) Long-term (2017-18)
• Continue to work with the Strategic
Working Group to guide ongoing activities
• Validate proposed actions with employers
and actively engage them in the process
moving forward (engage the LMPC)
• Form Implementation Teams to action
items identified for Year One in joint
action plan being developed by EO
services providers and funder in March
2015
• Identify actions to take to broaden the
scope of employer engagement beyond
the Employment Ontario-funded
organizations and to engage with other
funders as required
• Hold the first annual Employer Expo that
highlights Ottawa's employment programs
and services
• Develop and market Quick Reference
Sheets for employers around programs
and services
• Annual update and ongoing marketing of
the Employer Roadmap to employment
services and programs in Ottawa
• Enhance and leverage
ottawa staffingtoolkit.ca
• Continue to work with the
Strategic Working Group
and the Labour Market
Planning Committee to
guide the ongoing activities
• Form additional
Implementation Teams, or
continue with existing ones,
to action Year Two items in
joint action plan
• Implement any actions
identified in 2015-16 to
broaden the scope of
employer engagement
beyond the Employment
Ontario-funded
organizations
• Hold the second annual
Employer Expo
• Update Quick Reference
Sheets for employers
• Annual update and ongoing
marketing of the Employer
Roadmap
• Enhance and leverage
ottawa staffingtoolkit.ca
• Continue to work with the
Strategic Working Group
and the Labour Market
Planning Committee to
guide the ongoing activities
• Form additional
Implementation Teams, or
continue with existing ones,
to action Year Three items in
joint action plan
• Implement any actions
identified in 2016-17 to take
to broaden the scope of
employer engagement
beyond the Employment
Ontario-funded
organizations
• Hold the third annual
Employer Expo
• Update Quick Reference
Sheets for employers
• Annual update and ongoing
marketing of the Employer
Roadmap
• Enhance and leverage
ottawa staffingtoolkit.ca
Expected outcomes
Employers have a good understanding of available programs/services and are actively engaging with
service providers and they are working effectively together to address their employment-related needs.
Potential partners
Labour Market Planning Committee, Service Coordination Strategic Working Group, others as identified
in the Action Plan to be developed by March 2015.
014-2015 Ottawa Local Labour Market Plan 41
3-YEAR ACTION PLAN
#3 Service Coordination (service coordination from the perspective of job seeker as client)
Labour Market Ottawa continues to lead the implementation of actions identified in the three-year
service coordination plan and facilitates the ongoing planning process to build on the actions taken in
2014-15 and to address any gaps in the coordination of services for job seekers.
Why it is a priority for the community
Continued service coordination from the job seeker perspective will focus on Year 3 of the three-year
Service Coordination Plan as we build on the actions already underway this year. With high turnover
and constant changes to programs and services, both service providers and the funder have identified
the need to keep existing, and soon-to-be-developed, tools up-to-date while continuing to work toward
the desired future state as identified in March 2013.
Potential activities and next steps
Short-term (2015-16) Medium-term (2016-17) Long-term (2017-18)
• Continue to work with the Strategic Working
Group to guide the ongoing activities
• Continue to work with Implementation Teams as
required to action the items identified for Year
Three of the Service Coordination Plan (to be
identified by March 2015)
• Engage in annual planning of required next steps
• Market the Common Client Continuum and
ensure its links to the service provider portal are
maintained and updated annually
• Hold the second annual Ottawa Service Provider
Expo and continue to broaden existing network
• Update the Quick Reference Sheets
• Implement any other actions identified in March
2015 to achieve desired future state: - An intake and referral process translated into a
common continuum and menu of pathways that
ensures a consistent client experience
- A strong employment services network, supported
by an annual event and tools to promote
continuous learning and engagement of all
stakeholders
• Continue to enhance and leverage
ottawa jobpath.ca
• Continue to work with
the Strategic Working
Group to guide the
ongoing activities
• Continue to work with
Implementation Teams
as required to action
any new items identified
in March 2016 to address
gaps in service
coordination
• Engage in annual
planning of required
next steps
• Annual update of
Common Client
Continuum links and
Quick Reference Sheets
• Hold the third annual
Ottawa Service Provider
Expo
• Continue to enhance
and leverage
ottawa jobpath.ca
• Continue to work with
the Strategic Working
Group to guide the
ongoing activities
• Continue to work with
Implementation Teams
as required to action
any new items identified
in March 2016 to address
gaps in service
coordination
• Engage in annual
planning of required
next steps
• Annual update of
Common Client
Continuum links and
Quick Reference Sheets
• Hold the fourth annual
Ottawa Service Provider
Expo
• Continue to enhance
and leverage
ottawa jobpath.ca
Expected outcomes
Service providers are continually engaging with each other, and with funders, to work toward the
service coordination goal of providing a seamless pathway to employment for job seekers.
Potential partners
Service Coordination Strategic Working Group, Implementation Teams, funders, service providers
working with job seekers, and others as identified on an ongoing basis.
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