longwood college comprehensive ubiquitous computing: beyond the laptop initiative

Longwood CollegeLongwood College

Comprehensive Ubiquitous Comprehensive Ubiquitous Computing: Beyond the Laptop Computing: Beyond the Laptop

InitiativeInitiative

Technology at Longwood Technology at Longwood CollegeCollege

Laptop

Initiative

ITTL

Program

RTA

Program

Smartforce

Training

ITA

Program

Extension of the Human MindExtension of the Human Mind

The principal characteristic of the industrial society was that it allowed us to extend the human body.

The principal characteristic of the information revolution is that it allows us to dramatically extend the human mind.

Paraphrased from Glenn R. Jones, Make All America a School, 1991

Longwood’s Response: Longwood’s Response: Ubiquitous TechnologyUbiquitous Technology

Technology permeates every aspect of the educational experience

Every student and faculty member has access to the latest technology

Every student and faculty member will meet high levels of technological ability and understanding

Longwood’s Response: Longwood’s Response: Ubiquitous TechnologyUbiquitous Technology

Technological competency includes proficiency in basic computer skills and in-depth, discipline-specific technology applications

We guarantee that every Longwood graduate will be technologically competent

The Road TraveledThe Road Traveled

Longwood’s Technology of Five Years Ago– Telephones– Mainframe– Three Computer Labs– Helpless Desk– Classrooms Equipped With Overhead

Projectors and Chalkboards– A Few Faculty Computers

Ubiquitous Technology at Ubiquitous Technology at LongwoodLongwood

Primary Components– Student Technology– Instructional Technology

Components of Ubiquitous Components of Ubiquitous Technology: StudentsTechnology: Students

Goal is to ensure that all students are prepared to enter today’s workforce with a high degree of technological skills. – Technology Experience Starts Prior to Arrival

Web-based Admissions Application, Computerized Assessments and Placement Testing

– Technology learning is a Freshman to Graduate Experience

– Provide Technology Infrastructure/Support for Students Throughout All Parts of Their Academic Lives

– Provide a Myriad of Technology Learning Experiences

Components of Ubiquitous Components of Ubiquitous Technology: InstructionTechnology: Instruction

Goal is to provide all faculty with technology training and tools– Provide faculty with the technology tools they require– Instructional technology teaching and learning program– Provide a classroom technology infrastructure

Assess the outcomes

Student TechnologyStudent Technology

All Freshmen Are Required to Purchase a Laptop High Speed Data Networking at a Port Per Pillow

Ratio– Residence Halls, Library, Classrooms, Informal Study

Spaces, Dining Hall, Commuter Dial-In and Direct Network Connections in Apartment Complexes

Resident Technology Associate Program– Technology Support in the Residence Halls– Technology Training Programs

Laptop

Initiative

Why the Laptop Initiative?Why the Laptop Initiative?

Direct support tool for word processing, spreadsheets and databases

Access device for course materialsResearch tool: library and Internet accessCommunications device

Why the Laptop Initiative?Why the Laptop Initiative?100% availability to studentsKnown quantity in instructionConsistency of platforms through standardsLevel playing field for all studentsProvide expertise in the tools of today50% to 60% of Freshmen brought them the

year before implementation of the initiative

Student TechnologyStudent Technology Student Networking and Computer Repair Center Internship Programs Coordination of Classroom Learning and

Technology Infrastructure Projects Individual Student Webspace and Web-Based

Portfolios Basic Technology Competency Testing and

Certification

RTA

Program

RTA ProgramRTA Program 15 RTA – Resident Technology Associates Among the most skilled in technology on campus Provide technical support in residence halls nights

and weekends. Helpdesk provides support during the day

RTA’s teach classes– Laptop care & Feeding, Smartforce and one-on-

one tutorials

RTA ProgramRTA Program

Technology Boot Camp– How to Troubleshoot

Network Hardware Telecommunications

– Dell & Microsoft Specialized Certification– Professional Training

Customer Service Role Play Training Content Review for Freshmen Classes

ITTL

Program

Instructional Technology at Instructional Technology at LongwoodLongwood

Computers on every faculty desk since 1995, with a refresh program

Faculty development program (ITTL Program)– Faculty training programs– Reassigned time competition– Summer technology research grants– Off-site training

Instructional Technology at Instructional Technology at LongwoodLongwood

30% of applicable classrooms are multimedia equipped

98% of our classrooms will be multimedia equipped by the year 2002

Instructional Technology at Instructional Technology at LongwoodLongwood

Direct Faculty Support Program– Classroom Specialists– Instructional Design and Development

Specialist– Instructional Technology Associates Program

ITA

Program

Instructional Technology Instructional Technology Associates ProgramAssociates Program

6 ITA’s assigned to academic department and faculty projects

Positions require excellent communication and interpersonal skills

ITA’s are trained by Instructional Technology Services before receiving their assignments

ITA’s are compensated with free room and board for their services (a value of $4,700)

Instructional Technology at Instructional Technology at LongwoodLongwood

Every discipline will have technology competencies Most disciplines will have labs with technology

specific to the discipline:– Computer Science– Graphic Arts– Education– Modern Languages– Business– Music– Sciences

Smartforce

Training

Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills

In June 2000, Longwood contracted with Smartforce CBT to provide computer training for the Longwood community

Students, faculty, and staff have access to over 200 training modules that may be done in a self-paced fashion.

Modules are housed on the Smartforce server and are completed over the Internet.

Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills

The class of 2004 was required to complete pre-tests by November 23, 2000 in the following areas:

-IE 5.0

-MS Word Basic and Intermediate

-MS Excel Basic

-MS PowerPoint Basic

Improving Student, Faculty, Improving Student, Faculty, and Staff Technology Skillsand Staff Technology Skills

The students have until the end of their second year to complete all training modules and post-tests.

The results will be posted on their transcripts as non-credit bearing courses with a grade of P or F.

Instructional Technology at Instructional Technology at LongwoodLongwood

Percentage of Students Percentage of Students Actively Using the NetworkActively Using the Network

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Freshmen

Sophomore

Junior

Senior

OutcomesOutcomes

94% of Faculty Require Students to Use Computers Outside of Class

86% of Faculty Require Web Use by Students 77% of Faculty Use the Web in Conjunction with

Classes Longwood Seniors Use Technology Significantly

More Than Seniors in National Benchmark Groups

Longwood College and the Longwood College and the 2000 Campus Computing 2000 Campus Computing

Project DataProject Data

Item: Longwood Campus Computing

Project

Used e-mail to communicate with an instructor or other students

99% 59%

Use the Web for research in courses 86% 43%

Created Web pages for courses 61% 31%

Faculty created personal/professional web pages

67% 23%

Longwood College and Longwood College and Ubiquitous TechnologyUbiquitous Technology

40% of the faculty teach with computers in a lab setting. 45% of the faculty require students to use presentation

graphics in class. More than half of the faculty regularly discuss copyright

and technology ethics in class. With the roll out of Blackboard’s CourseInfo in

September, Longwood faculty put more than 300 courses on the Web in 6 weeks.

Longwood College and Longwood College and Ubiquitous Technology: Ubiquitous Technology: Customer SatisfactionCustomer Satisfaction

96% of the faculty are more than satisfied with the technology in their offices.

92% of the faculty are satisfied with the technology in the academic computing labs.

94% of the students are satisfied with service from Dell Computer Corporation.

92% of Longwood students are satisfied or very satisfied with the help they receive from User Support Services

OutcomesOutcomes

Our approach has been proven by the market

Longwood College has the highest non-military job placement rate in the Commonwealth

Smartforce

Training

ITA

Program

RTAProgram

ITTL

Program

Laptop

Initiative

Ubiquitous Technology:Ubiquitous Technology:The College CampusThe College Campusin the New Millenniumin the New Millennium

Frank Moore

Director: Instructional Technology Services

Longwood College-Farmville, VA 23909

fmoore@longwood.lwc.edu

804.395.2034

Joanne Worsham

Director: User Support Services

Longwood College-Farmville, VA 23909

jgworsha@longwood.lwc.edu

804.395.4357