lorcan dempsey, oclc research systemwide organization of information resources: a multiscalar...
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Lorcan Dempsey, OCLC Research
Systemwide organization of information resources: a multiscalar environment
JISC Pre-conference Forum: Higher education in a global economy: implications for technology and JISC
Edinburgh International Conference Centre23 March 2009
Crude,Simplistic &Reductive
Jokes
INSTITUTION SCALE
TRANSACTION/INTERACTION COSTS
Harvard Business Review (1999)
CORE COMPONENTS OF A COMPANY
CustomerRelationshipManagement
Product Innovation
InfrastructureBack office capacities thatsupport day-to-day operations“Routinized” workflowsEconomies of scale important
Develop new products andservices and bring them tomarketSpeed/flexibility important
Attracting and building relationships with customers“Service-oriented”, customizationEconomies of scope important(i.e., sell customer wide rangeof products)
LIBRARIES
CustomerRelationshipManagement
Product Innovation
Infrastructure
Physical space,Physical inventory, RepositorySystems infrastructureOnline services, etc.
Acquire/develop new information resources and services to supportevolving research and learningworkflows
Provision of study & social spacesInterpret learning and research needs Personalized research assistanceMarketing and assessmentCustomization/personalization
CustomerRelationshipManagement
Product Innovation
Infrastructure
RESCALING
What is at institution scale?
Historic externalizations …E-journalsCataloging?
National-scaleJISC Web-scale
GoogleAmazon
COLLECTIONS GRID
high low
low
high
Stewardship
Un
iqu
enes
s
Low-LowFreely-accessible web resourcesOpen source softwareNewsgroup archives
Low-HighBooks & JournalsNewspapersGov DocumentsCD & DVDMapsScores
High-LowResearch & Learning Materials Institutional recordsePrints/tech reportsLearning objectsCoursewareE-portfoliosResearch dataProspectusInsitutional website
High-HighSpecial CollectionsRare booksLocal/Historical NewspapersLocal History MaterialsArchives & ManuscriptsTheses & dissertations
• Rescaling the uniform?• Developing the unique?• Distinctive scope of the institutional?
Licensed• Discovery• Management• Preservation
Print (B&J)• Discovery• Management• Preservation
high low
low
high
Stewardship
Un
iqu
en
es
s
BOOKS AND JOURNALS
Uniform?
• The outputs of research and learning – Data – big and small– Eprints, learning
materials– A life’s work on a thumb
drive
• Records management– Podcasts, videos, …– Website, prospectus, …– Business records
high low
low
high
Stewardship
Un
iqu
en
es
s
Institutional
Multiscalar confusion?
high low
low
high
Stewardship
Un
iqu
en
es
s
THE SPECIAL
• Discovery– fragmented
• Manage– Cottage industry
• Preserve– Locally variable
Multiscalar
• Management• Preservation
Institutional needs …
From institution to multiscalar
• Institutional no longer the appropriate scale for many things
• Infrastructure collaboratively, nationally or externally sourced
• Supra-institutional institutions immature
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