lunch & learn: voip

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Voice Over IP (VoIP) is the ability to communicate over the Internet using voice instead of text or static images. Skype, Google Voice and Google+ have brought VoIP to the mainstream. These services can tie individuals together with live webcams, cheap-to-free international calling and web to landline calling. Learn how libraries can use these tools to connect with users and enhance library services.

TRANSCRIPT

Diana Silveira, Novare Library ServicesLunch & Learn: Voice Over

IP

diana@novarelibrary.com 877.816.9638

www.slideshare.net/dee987

What is VoIP?

Short for Voice over Internet Protocol. A protocol for transmitting the human voice in digital form over the Internet or other networks as an audio stream, instead of using traditional telephone lines. VoIP uses the Internet Protocol (IP), but is not limited to communication by computer—even phone-to-phone communication can be conducted using this technology. 

The American Heritage® Science Dictionary

Source: http://dictionary.reference.com/browse/voip

The future is…

Collaboration

BORDERLESS

Instant

Free on Skype• Video Chat One-on-

One (includes screen share)

• Conference Call with other Skype Accounts

• Document Sharing

• IM others on Skype

With Skype Credits

• Call Landlines

• Cheap International Calling

• Call Forwarding

• SMS

• Skype Number to Go

With Skype Business• Group Video Calling

• Replace Traditional Phone System

• Buy by “Channels”

• Always Available

Skype Toys

Voice and Text to Email

Hangouts• Webcams

• 10 People at a time

• Collaborate with Screenshare, Sketchpad, YouTube, and Google Docs

• FREE

COLLABORATE

Hangouts work on some

phones now!

Create a Hangout• Login to Google+

• Click “Start a Hangout”

• Invite People

Other VoIP Options• Vontage• Twilio • OnSay

In Libraries

Reference

Interviews & Staff Collaboration/Meetings

Image Source: http://www.flickr.com/photos/usfbps/4596463191/sizes/o/in/photostream/.

Remote Presentations

Image source: http://goo.gl/PvzZm

The new conference call

Programming for All Ages

Image source: http://www.flickr.com/photos/goincase/4634058176/sizes/l/in/photostream/

Author Chats

Special Guests – Bring in the Experts

Image source: http://www.flickr.com/photos/tara_siuk/3669488247/sizes/o/in/photostream/

Virtual Book Club

Image source: http://www.flickr.com/photos/juggernautco/1110787309/sizes/o/in/photostream/

Foreign Languages & Culture

Image Source: http://www.flickr.com/photos/babasteve/5418324230/sizes/l/in/photostream/

Learn a Foreign Language Program

Tutoring Programs

Image Source: http://www.flickr.com/photos/shanastine/4148667773/sizes/l/in/photostream/

Multi-Location Programs

Image source: http://tlcommunity.blogspot.com/2010_03_01_archive.html

Oral Histories

Image source: http://64.38.12.138/news/2009/015070.asp

Interact

Connect Families

Collaborate

More!• Mixxer• TakingITGlobal• Special speakers • Virtual Reference• Distance Education• http://www.schoollibraryjournal.com/article/CA6673572.htm From Linda

• Cooking Classes• ePals• Troubleshooting• Share files, IM etc.• Be creative!

Questions?

Image source: http://www.flickr.com/photos/oregondot/4132135156/

Contact

facebook.com/novarelibraryservices

@novarelibrary

Novarelibrary.com/news

delicious.com/dee987/VoIP

diana@novarelibrary.com 877.816.9638www.slideshare.net/dee987

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